EDGAR Online Leverages DocuSign for Salesforce to Re Risk
DocuSign Decreases Contract Signing Turnaround from Days to Hours November 03, 2009 08:00 AM Eastern Time
SEATTLE--(EON: Enhanced Online News)--DocuSign, the leading provider of on-demand electronic signature solutions, today a EDGAR® Online employs DocuSign to accelerate its contract signing process. The Connecticut-based online Internet distributor of filings has dramatically reduced its contract time-to-close with DocuSign for Salesforce e-signature services. DocuSign increases the signing process by streamlining EDGAR Online’s workflows and providing a positive customer experience with sign anytime, anywh Contracts are electronically signed and returned in hours, not weeks. In addition, DocuSign provides a legally binding signature—th traditional handwritten signature. Contracts are also returned error-free, thereby eliminating the need to resend contracts for missing other information.
Like many DocuSign customers, EDGAR Online uses DocuSign for Salesforce integrated with its Salesforce customer relationship (CRM) system. The combined solution-set enables the company to achieve even greater operational efficiencies for the high volume fulfilled each month. “DocuSign significantly improved the company’s workflow cycle,” said Tressa Morgan, sales operations database and client suppor EDGAR Online. “With DocuSign, you can always look at the status in real-time and know if the contract is still out there. It makes easier, keeping track of what contracts you sent out and what hasn’t come back yet.” The DocuSign for Salesforce solution also offers granular administrative controls, which were a selling point for EDGAR Online, M Through DocuSign’s ability to integrate with Salesforce, EDGAR Online’s customer relationship platform, she can customize contra set access and privilege rights to determine who can view them. “I can upload the templates right from DocuSign to Salesforce,” Morgan added. “You used to have to go in and create these templ upload them and go through the hassle. And from a user’s perspective, it’s easier because you don’t have to go looking for a copy contract. You don’t have to leave Salesforce to send out a contract.” The DocuSign Advantage After reviewing several solutions, EDGAR Online selected DocuSign based on the following key criteria:
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Ease of Use—DocuSign makes it fast and easy for EDGAR Online to create agreements for client e-signature, and just as s to sign electronically. This intuitive service closely replicates the traditional signing experience, creating a positive client experi turnaround, which sometimes took weeks, is now completed in less than 48 hours. Compliance—DocuSign e-signature documents are legally enforceable. All DocuSigned contracts are backed with a court trail. Real-time Visibility—DocuSign reveals the signing status of every contract in real-time: when it was opened, when it was si transaction has taken and which agreements remain to be signed—enabling EDGAR Online to manage its channel more effec CRM Integration—By employing DocuSign for Salesforce, EDGAR Online can now close it in the cloudTM without leav CRM system, accelerating close times to hours. DocuSign automatically populates Salesforce data sets into its service which need to re-key data. Workflow Management—DocuSign automated many workflow processes for EDGAR Online, freeing salespeople from and tracking down contracts.
For more information about the business benefits DocuSign provides EDGAR Online, read the detailed case study at:
http://docusign.com/customers/success_stories/EDGAROnline_Case_Study.pdf. About DocuSign Inc. DocuSign, Inc. is the leading provider of on-demand software services for electronic signature. DocuSign empowers individuals, sm global enterprises to operate faster and more efficiently, with greater profitability, enhanced security and compliance. DocuSign is th service to securely automate and control the entire electronic document signing process. To date, more than 45 million signature eve executed using DocuSign. To learn how DocuSign can accelerate your business, visit www.docusign.com or call (866) 219-4318. Subscribe to the DocuSign www.docusign.com/blog. Follow DocuSign on Twitter at http://twitter.com/DocuSign. DocuSign and the DocuSign logo are trademarks or registered trademarks of DocuSign, Inc. in the United States and/or other coun a federally registered trademark of the U.S. Securities and Exchange Commission. All other marks are the property of their respecti
Contacts
DocuSign, Inc. Doug Wheeler, 206-219-0190 doug.wheeler@docusign.com or Schwartz Communications Jill Reed, 415-512-0770 docusign@schwartz-pr.com Permalink: http://eon.businesswire.com/news/eon/20091103005509/en