ft members update autumn 08 newsletter.qxp - Colchester Hospital

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Exciting new services                                                                                  Contents

                                                                                                       If you’re reading the electronic version,
                                                                                                       click a headline below to go to the page:
    n this edition of our newsletter for public       news is that we got                              107 FTs and counting................................3
    and staff members we thought we would             our 3500th public                                Capturing the patient experience ..............4
    try and give more background to some of           member in September                              Car parking improvements at hospital.......4
the new developments the Trust has been               and we also achieved                             Clean your hands and save lives ..............3
working on, five months on from being given           for the first time public                        Colchester governors meeting ..................5
foundation status.                                    members in every                                 Colchester nurses score a first..................3
     You can read inside about a range of             electoral ward of north                          For your diary ............................................7
exciting new services such as the Trust being         east Essex. Much of                              FTs significant investment ........................3
chosen as the new bowel cancer screening              the credit for getting                           Gordon congratulates NHS ......................3
centre for north east Essex, and it starting a        the public membership                            Influencing the Trust’s direction.................8
unique diagnostic service for the treatment of        numbers up over the summer is down to            Letters | Emails | Your views .....................7
acutely ill patients.                                 Membership Officer Tammy Diles (pictured)        Meet Samantha, Public Governor .............5
     One of the biggest 'non-clinical' issues         who was out and about recruiting in outpa-       MRSA success ..........................................4
affecting patients seems to be hospital car           tients and other areas. Thank you to the hun-    MRSA target for FTs..................................3
parks. Although limited under planning regu-          dreds of people she approached who agreed        Public members now in all of NE Essex ...6
lations, we have still managed to spend more          to 'sign on the dotted line'.                    The last word.............................................8
than £1m expanding both patient, visitor and              We are also recruiting more younger          Trust chosen as bowel cancer centre .......2
staff car parks, as shown on page 4.                  members which means our membership age           We care, do you? ......................................8
     On page 5 one of the five Colchester             profile is getting closer to the population of
Public Governors writes about the first 'Meet         north east Essex's age profile – page 7.         PUBLISHED: Autumn | Winter | Spring
your Colchester Public Governor' event in                                                              EDITOR: Paul Searle
August.                                               Enjoy this edition of FT Members' Update         Head of Communications
     And on page 6 you can read about how             and encourage your friends and family to         Tel 01206 742348
member recruitment is going. The very good            register as members!                             paul.searle@colchesterhospital.nhs.uk

    Left to right: Helen Edwardson (Birch Ward Manager), Sarah Kench
     (Parkinson’s disease nurse specialist) and Louise Notley (Practice                                Features
               Development Nurse for the Care of the Elderly).
       Find out on page 2 why Helen, Sarah and Louise are smiling.                                          Colchester
                                                                                                       score a first in UK
                                                                                                                                                     Page 3

                                                                                                         New photos of staff
                                                                                                       for ‘We care, Do
                                                                                                       You?’ campaign
                                                                                                                                                     Page 8

                                                                                                            Public members now
                                                                                                        all electoral
                                                                                                       wards of north east
                                                                                                                                                     Page 6

                Membership Helpline               |     0845 8734610 weekdays 9.30am to 5.00pm
                www.colchesterhospital.nhs.uk/ft_member.shtml               |   ft.membership@colchesterhospital.nhs.uk
                To register as a new member, see back page
2ii |ii FT Members’ updateii |ii Serving the people of north east Essex

Trust chosen as bowel cancer screening centre
       he Trust has been chosen as the         screening practitioners the Trust is employing                BACKGROUND
       screening centre for the NHS Bowel      started this month. More than £1.3m has been
       Cancer Screening Programme and has      spent on additional colonoscopy equipment,              The roll-out of the England-wide pro-
already invested about £1.5m on extra staff,   and two of the Trust’s consultant gastroen-             gramme began in 2006. By 2009, there
training and equipment.                        terologists will shortly undergo additional train-      will be more than 90 bowel cancer
    Mel Crouch, Service Manager (Specialist    ing.                                                    screening centres administered from
Medicine), said: “Although a start date has to       The specialist screening practitioners will       five regional programme hubs.
be finalised we are keen to increase aware-    hold clinics at Ipswich Hospital and Broomfield
ness, particularly among the 60 to 69 age      Hospital for people from east Suffolk and mid           The programme offers screening every
group, that the bowel screening programme is   Essex respectively – as well as clinics at              two years to all men and women aged
about to be rolled out locally this autumn and Colchester General Hospital for residents of            60 to 69, registered with a GP. In 2010
would encourage these people to accept their   north east Essex – and, initially, all colonscopy       it will be extended to those aged 70 to
invitation to take part.                       will be carried out at Colchester General               75 because eight out of 10 people who
    “Bowel cancer is the third most common     Hospital.                                               get bowel cancer are over 60.
cancer in the UK and the second leading              The Eastern Programme Hub will send out
cause of cancer deaths,                                                   the test results by post     The Eastern Programme Hub, which is
and screening aims to                                                     within two weeks. About      in Nottingham, will start to contact eligi-
detect it at an early stage       ‘Regular screening                      98 in 100 people will        ble people this autumn by posting them
in people with no symp-                                                   receive a normal result      information and a screening test kit
toms which is when treat-        reduces risk of dying and the majority of the                         along with step-by-step instructions for
ment is more likely to be                                                 others will not have can-    completing the test at home and send-
effective. Regular screen-        from bowel cancer’                      cer. It does not diagnose    ing the samples to the hub laboratory.
ing has been shown to                                                     bowel cancer but the
reduce the risk of dying                                                  results will determine       People who produce an abnormal result
from bowel cancer by 16%.                      whether a colonscopy is required. This is an            – which could be caused by conditions
    “People aged 60 to 69 will usually be      investigation that involves looking directly at         other than cancer, such as haemor-
offered screening around the time of their     the lining of the large bowel.                          rhoids (piles) – will be invited to have
birthday every two years which means that            People aged 70 and over need to request           an appointment with a nurse employed
some of them will not be contacted until       a kit if they want to be screened as they will          by our Trust known as a Specialist
autumn 2010. In the meantime, if anyone is     not receive an automatic invitation by phoning          Screening Practitioner.
concerned about their bowel health, they       a freephone helpline on 0800 707 60 60 – but
should see their GP in the usual way.”         only when screening has started in this                 Then, if appropriate, they will have an
    She added that Laura Pearce had recently   area.                                                   colonoscopy investigation, which is the
joined the Trust from Whipps Cross University                                                          most effective way to diagnose bowel
Hospital in London as programme manager.           To find out more visit                              cancer. This will be carried out by one
Meanwhile, the first of the four specialist    http://www.colchesterhospital.nhs.uk                    of the Trust’s consultant gastroenterolo-


       new information pack has                              the hospital launched a collabora-       the care that the hospital can offer.
       been given to all care of the                         tive working group in January this           “Pill times are important and they
       elderly nursing staff at the                          year and a meet every three months       don’t always fit in with the timing of
Trust as part of a project to provide                        to look at improving care for both       drugs rounds. Pill timers have been
even better care for patients with                                            inpatients and out-     issued to all care of the elderly
Parkinson’s disease.                                                          patients with the       wards to be set as a reminder, and
    The packs were put together                                               disease.                the information packs provide a
with the Colchester branch of the                                                 Sarah Kench,        detailed reference tool all about the
Parkinson’s Disease Society and                                               the Parkinson’s dis-    condition and medication.
distributed to all nurses on the five                                         ease nurse special-         “I am now putting together some
care of the elderly wards at                                                  ist at our Found-       e-information for the Trust intranet
Colchester General Hospital as part                                           ation Trust, said:      and will be measuring experience
of a pilot project to improve care for                                        “Nationally, there is   before and after the pilot project to
Parkinson’s disease patients at the                                           a need to improve       see what impact this work has on
hospital.                                                                     care for Parkinson’s    staff and patients.”
    The two-year pilot will enhance                                           patients as they            The       Parkinson’s     Disease
nursing knowledge about Park-                                                 have problems with      Society launched a “Get it on Time”
inson’s, which is a difficult disease                                         medication when         campaign in 2006 to promote the
to manage because of the strict                              they come into hospital.                 need for medication to be issued at
medication times, side effects and                               “I did a dissertation on the topic   the right time.
varying symptoms.                                            and decided to raise awareness with
    The Colchester branch of the                             nursing colleagues for managing              For more information visit
Parkinson’s Disease Society and                              patients with the disease to improve     www.parkinsons.org.uk

                     Read FT Members’ Update first on our website: www.colchesterhospital.nhs.uk
                                                                                                                           Autumn 2008 ii| ii3

                                                                                                                NATIONAL NEWS

                                                                                                          107 FTs and counting
                                                                                                          In July, Monitor, the independent regula-
                                                                                                          tor of NHS foundation trusts (FTs),
                                                                                                          announced the authorisation of the
                                                                                                          100th FT. Since 2004, FTs have recruit-
                                                                                                          ed over 1.2 million members and
                                                                                                          employ over 350,000 staff. There are
                                                                                                          now 107 FTs in England: 45% of acute
                                                                                                          trusts and 54% of mental health trusts.

                                                                                                          FTs significant investment
                                                                                                          Foundation trusts across England have
                                                                                                          signalled their response to Lord Darzi’s
                                                                                                          NHS review with plans for capital
                                                                                                          expenditure of £1.4 billion. Significant
                                                                                                          investments will include the provision of
                                                                                                          services previously delivered by primary
                                                                                                          care trusts and some major redevelop-
                                                                                                          ment plans. The investments will enable
                                                                                                          FTs to develop services and make
                                                                                                          improvements to the environment
                                                                                                          where they are provided. Patients
           Lee Ellis (left) and Angela Marshall
                                                                                                          should benefit from investments in new
             have formed the country’s first
            nurse-led nasal Doppler service.
                                                                                                          and improved facilities, together with
                                                                                                          higher quality services.

Colchester nurses score a first                                                                           MRSA target for FTs

                                                                                                          New national targets for MRSA and
                                                                                                          C.diff are seen as the key risks in the
        unique diagnostic serv-    company that manufactures             “It gives clinicians the abil-   delivery of service performance. Monitor
        ice has been launched      the probes.                      ity to monitor the patient’s          Chief Executive William Moyes said:
        by two nurses at               Angela, who has worked       condition           continuously.     “Monitor takes infection control very
Colchester General Hospital        at     Colchester     General    However, due to contraindica-         seriously. The introduction of targets to
to help in the treatment of        Hospital for six years, said:    tions, not every patient will be      reduce C.difficile is another driver for
acutely ill patients.              “The procedure is less time-     eligible for this procedure but       ensuring trust boards are focusing on
    Angela Marshall and Lee        consuming than other meth-       it will be a great help to staff      safety and quality.”
Ellis who are currently nurse      ods, such as a central line      treating those who are.”
specialists in the Critical Care   insertion, and carries a mini-        Lee, who has been at the             Visit http://www.monitor-nhsft.gov.uk
Outreach Team have                                                      Trust for over a year, said:
formed the country’s first                                              “What makes it unique is          Clean your hands at the point of
nurse-led nasal Doppler                                                 that this is a nurse-led          care and save lives
service.                                                                service, and it is already        The National Patient Safety Agency has
    The Doppler device is                                               attracting attention from         reissued its Alert on hand hygiene to
a slim probe that monitors                                              other hospitals in the coun-      reinforce its importance as a significant
the descending aortic                                                   try.”                             factor in reducing infection in health.
blood flow by using ultra-                                                   Angela and Lee recent-       The guidance applies to all NHS staff
sound. It is connected to a                                             ly attended a conference in       who have direct contact with patients.
portable monitor which                                                  Manchester where they
provides vital information                                              provided a poster presen-             Visit http://www.npsa.nhs.uk/
to help clinicians assess                                               tation of their recent work.
whether the patient is suf-                                                  So far, several patients     Gordon congratulates NHS
fering from problems such                                               in Colchester have been           Prime Minister Gordon Brown has writ-
as haemorrhage, dehy-                                                   supported by the new serv-        ten to NHS staff to congratulate them
dration, heart failure or                                              ice and the pair will be           on their success in halving MRSA
infection.                         mal risk of causing infection    auditing and evaluating its           bloodstream infections. Latest figures
    Inserting      the    probe    as its non-invasive.             effectiveness over the next           show the number has fallen by 57 per
through the nose into the              “We believe that by recog-   six months with a view to pub-        cent compared to 2003/04. Secretary of
oesophagus is a non-invasive       nising problems early it can     lishing their findings at a later     State for Health Alan Johnson also paid
procedure performed while          help to reduce the amount of     date.                                 tribute to the tremendous efforts of NHS
the patient is awake.              time that a patient stays in                                           staff.
    All eight nurse specialists    hospital which is good news         The Nursing Times
in the Critical Care Outreach      for the patient but also good    published an article on 22                Read the letter here:
Team have been trained by          news for the Trust in terms of   September, based on our               http://tinyurl.com/45wv89
Jayne Gay, a clinical trainer      avoiding unnecessary expen-      press release.                        and more on hand hygiene here:
for Deltex Medical, the British    diture.                                                                http://www.clean-safe-care.nhs.uk/

                                   Tell us what you think       |   Write to us or email us today.
4ii |ii FT Members’ updateii |ii Serving the people of north east Essex

Capturing the patient experience                                                                  MRSA success

C                                                                                                 T
        olchester General Hospital                      devices means we don’t have to                   he best way to deal with patients
        has installed a new system                      wait a year for the annual patient               with healthcare acquired infections
        to help patients tell its staff                              surveys like other                  such as MRSA and clostridium diffi-
what they think of their care.                                       trusts.”                     cile (C.diff) is to isolate them quickly.
    The implementation of ‘Patient                                        Staff are involved in        Thus the isolation ward created at
Experience Trackers’ across clinical                                 designing the questions      Colchester General Hospital last year is
areas during the summer is now                                       to help them under-          cutting infections and being hailed a suc-
enabling the Trust to receive regular                                stand its benefits. Ward     cess.
and timely feedback from patients                                    managers get a weekly             The Trust’s infection control team
about their experiences.                                             printout of responses.       has been using Easthorpe ward as a 20-
    Around 20 hand-held tracker                                           “We know straight       bed isolation ward to treat infected
devices, as shown in the picture,                                    away what the prob-          patients since last autumn. It has several
have been introduced so far across                                   lems are and where           single rooms to prevent infection spread-
a range of clinical areas at the hos-                                they are, so something       ing.
pital. The tracker device can either                                 can be done,” said                Bearing in mind the Trust sees thou-
be taken to patients at their bedside                                Louise.                      sands of patients a year, in 2007/08 the
or used at the central nurses’ sta-                                       “The system helps       Trust met its MRSA target of 14 cases
tion. Patients are asked to respond                                  identify issues which        and Chief Executive Peter Murphy said
to five questions on the hand-held                      are generating the most concern           the introduction of the isolation ward had
tracker device. The data is uploaded                    from patients.”                           been the key.
and stored on a central server at                           Improving the patients’ experi-            Peter explained improving cleanli-
2am every day before feedback                           ence during their hospital stay is a      ness and hand hygiene had also helped,
reports are provided to individual                      key Trust objective. Providing evi-       along with improving antibiotics prescrib-
areas.                                                  dence of such improvement is there-       ing. “The isolation ward has been really
    Louise Timms worked on the                          fore a key priority for it too.           successful. The Trust had the challenge
project’s implementation and report-                                                              of only 36 cases of C.diff in the last quar-
ed on progress at the Trust’s annual                        If you want to raise an issue,        ter of 2007/8 and actually had just 30.
public meeting in September.                            don’t forget PALS (Patient Advice &       The MRSA target for this year is the
    She said: “Using the tracker                        Liaison Service) 0800 783 7328.           same as last year’s: only 14 cases.”

                                                                ne of the biggest non-clini-      bers of staff. But in the spring the
                                                                cal issues for patients is        Trust was able to extend further the
                                                                being able to park their          180 space staff car park first creat-
                                                        cars. With this in mind, the Trust        ed in 2007. A dedicated late shift
                                                        completed two schemes of parking          staff car park nearer the main
                                                        and road improvements during the          entrance was also created at
                                                        past year with an overall capital         Colchester General Hospital which
                                                        investment of £659,000, bringing          should make staff feel safer.
                                                        the total spent on car parking over           The Trust is also providing more
                                                        the last few years to around £1m.         and more cycle and motor cycle
                                                            Last year, the Trust provided         parking areas.
             Tariffs for car parking at
                                                        more disabled spaces nearer to the            Thus, as recommended in our
             Colchester General
             Hospital & Essex County
               Up to 1 hr £1.80                         Car parking improvements at
                                                        Colchester General Hospital
               1–2 hrs £3
               2–4 hrs £4
               4–8 hrs £5
               8–24 hrs £10
               5 consecutive days £10                   hospital buildings and moved              Travel Plan, available from the
               7 consecutive days £12
                                                        patient car parks nearer to the           Membership Helpline (see page 1),
             Full details on website.
                                                        pedestrian entrances too.                 the Trust is working towards
                                                            A new main ‘pay on exit’ car          improving the quality and accessi-
                                                        park for visitors at Colchester           bility of its car parks whilst working
                                                        General Hospital opened in March,         within planning guidance aimed at
                                                        making it easier for patients to get      reducing overall car usage.
                                                        to their appointment on time with-
                                                        out having to first find a space and          Staff are reminded to use the
                                                        buy a parking ticket.                     Hoppa bus provided for staff to
                                                            Under planning regulations, the       travel between Colchester General
                                                        development of the Colchester             Hospital and Essex County
                                                        General Hospital site only allows         Hospital. Details on the intranet.
                                                        for one space for every four mem-         http://hermes/

                      Read FT Members’ Update first on our website: www.colchesterhospital.nhs.uk
                                                                                                                     STAY IN TOUCH 2008 ii| ii5

                                                                                                                We offer a wide range of healthcare

Colchester governors meeting
                                                                                                                services and we want to know which
                                                                                                                interest you as a Trust member.
                                                                                                                Please circle up to 10 choices, add your

By Samantha Laycock | Public Governor                                                                           name and address, cut it out and return
                                                                                                                it to the Freepost address on page 7.
        he Colchester gover-            which nurses and auxiliary       tive; how we can interact with
        nors would like to thank        staff suspend other tasks to     the Board; and how to estab-

                                                                                                                  Trauma and Orthopaedics
        members who attended            ensure that patients eat their   lish other ways to ensure the
                                                                                                                                               me, cut me

                                                                                                                  Upper Gastrointestinal

                                                                                                                  Other ____________
the      Colchester       Public        meals. Obviously, we will        members’ voice is heard.                                               out and

                                                                                                                  Thoracic Medicine
                                                                                                                                                send me

                                                                                                                  Vascular Surgery
Members’ meeting on 27                  want to check that this does         The August meeting was
August, especially those who            happen.                          the first of a series to engage                                        back for
filled out the feedback forms.              Another issue prompting      with members (see diary on


We felt it was a very produc-           discussion was governor par-     page 7). The governors are

                                                                                                                                                Your name _____________________________ Address ______________________________________________________________________________________________________
tive meeting; we learned a              ticipation in the monthly        currently being consulted on
great deal about people’s               Board of Directors meetings.     the Trust’s Annual Plan and
concerns and interests. Since           Before Foundation Trust sta-     towards the end of the year
the meeting we have been                tus was conferred, these         we will be asking members

                                                                                                               Patient Advice and Liaison
busy trying to address the              meetings were open to the        for your views. The Members’
issues raised. One month on,            public. They now are not, and    Engagement Panel is looking
we thought we would up-date             although governors are invit-    at ways to increase public

                                                                                                               Patient Info Leaflets
                                                                                                               Pain Management
you on our activities.                  ed to attend and observe we      membership; one area where

                                                                                                               Plastic Surgery

                                                                                                               Sexual Health
                                                                                                               Sleep Studies
     In response to what was            cannot participate in proceed-   members can help by recruit-

                                                                                                               Stoma Care
                                                                                                               Stroke Unit
widespread concern about                ings. Since the Members’         ing family and friends or by


the feeding of elderly patients         Council meeting (which are       suggesting ways we can
nationally by hospital staff,           open to the public) we have      reach out to the community.
the Colchester governors on             been consulting with our fel-
the      Trust’s    Healthcare          low public and staff governors       Samantha Laycock is
Standards Panel requested a             about how we can ensure          one of five Colchester Public
review of the evidence on               communications between the       Governors. Give your ideas,
patient nutrition and feeding           Board and governors is effec-    via the Membership Helpline.

                                                                                                                                                                                                                                                                                Postcode ___________________ Daytime phone _____________________________ Email _____________________________
that the Trust submits to

                                                                                                               Nutrition & Dietetics

                                                                                                               Paediatric Surgery
                                                                                                               Nuclear Medicine
the Healthcare Commis-
sion. By reviewing the evi-

                                                                                                               Oral Surgery


dence at the next panel

meeting on 12 December
we will be checking the
robustness of the proce-
dures in place to ensure
that patients are helped
with eating where neces-                                                                                       Gynaecology and Obstetrics
                                                                                                               Genito Urinary Medicine

sary. For readers’ informa-
tion, the hospital sets
                                                                                                               General Medicine

aside a ‘golden hour’
                                                                                                               General Surgery

                                                                                                               Heart disease

around mealtimes in


Meet Samantha, Colchester Public Governor

   have been living and working in and                            children, there was considerable varia-
   around Colchester for the past 15                              tion in the quality of care.
                                                                                                               Emergency Assessment Unit

   years.                                                              Furthermore, it often seems that hos-
      I came to Colchester after training as                      pital services are not necessarily organ-
                                                                                                               Clinical Haematology

                                                                                                               Ear Nose and Throat

a teacher to work at the Sixth Form                               ised for the convenience of patients and
                                                                                                               Care of the Elderly

                                                                                                               Colorectal Surgery

College. Some years later, I returned to                          that the hospital environment is not wel-
full-time study at the University of Essex,                       coming.
                                                                                                               Critical Care

where I gained an MA and PhD in                                        Throughout my tenure, I will be

Government.                                                       pushing for measures to ensure consis-
      Since 2004, I have been lecturing in                        tency in quality of care and improve the
British Politics at various London                                patient experience.
University colleges and I am currently
lecturing at Goldsmith’s College.                                     Councillor Martin Hunt has been
                                                                                                               Blood Clinic at Essex County

                                               Public Governor
      I stood for election as a Public                            appointed the new Colchester
                                                                                                               Accident and Emergency

Governor for Colchester because I feel                            Borough Council Stakeholder
                                                                                                               Breast Screening Unit

that the patient voice is too weak in the                         Governor since Gareth Mitchell
                                                                                                               Bereavement Suite

NHS. While my experience as a patient
                                                                                                               Cancer Services

                                                                  resigned. Cllr Hunt is the Council’s
                                                                                                               Breast Surgery

of Colchester General Hospital has been                           Deputy Leader and Cabinet


generally good, especially the midwifery                          member for Customers and

care I received when expecting my two                             Communication.
6ii |ii FT Members’ updateii |ii Serving the people of north east Essex

       he Trust exceeded its target of
       having more than 3,000 public                                                                                  In September, we achieved for the                                     Number of

       members by September                                                                                 Sudbury    first time public members in every                                   public
                                                                                          Tilbury                                                                                           members
                                                                                                                      electoral ward of north east Essex.
2008. As of 30th there were 3500                                                                         Middleton                                                                            2

public members and 3423 staff.                                                                                                                                      HARWICH
                                                                                                                                                                                              3 to 5
                                                                                                                                                                                              6 to 7
     Our Trust has two types of mem-                                                                HALSTEAD
                                                                                                                                                                                              8 to 9
bers: Public members are people                                                                                                                                                               10 to 11

living in north east Essex who have                                                                                                                                                           12 to 14
                                                                                                                                                                                              15 to 17
registered as a member. In                                                            Braintree
                                                                                                                          COLCHESTER                                                          18 to 20
September, we achieved for the first                                                                   Coggeshall              Wivenhoe                                                       21 to 26

time public members in every elec-                                                                                                                                                            27 or more

toral ward of north east Essex, as                                                                                                        Brightlingsea
can be seen by the map.                                                                                                                                       CLACTON
     Staff members are automatical-

Public members now in all parts of NE Essex
ly registered no matter where they                                                            % of NE Essex population                    % of all Public members
live. ‘Staff’ includes any employee of                                           10
the Trust but also includes employ-                                              9
                                                                                        September 2008
ees of Carillion and volunteers at
the hospitals too.
                                                               % of population

     In the past three months only 20                                            7

public members have been deleted                                                 6

from the database (often due to a                                                5
death) with nearly 500 new ones                                                  4
being added. When staff leave the                                                3
Trust we ask them if we can transfer
their membership to the public con-
stituency if they live in north east
Essex – and nearly all agree.                                                    0

     Our final target is 6,000 public
members by September 2009 and
                                                                       l3 4

                                                                         40 9
                                                                       l2 9

                                                                       l2 4
                                                                       l3 9

                                                                         45 4

                                                                         50 9

                                                                         55 4
                                                                         60 9
                                                                       l6 4
                                                                       l7 9

                                                                       l7 4

                                                                     All to 84
                                                                       l8 9

                                                                        an 9

                                                                     Al to 1
                                                                     Al to 2

                                                                     Al to 2
                                                                     Al to 3

                                                                     All to 3

                                                                     All to 4
                                                                     All to 5

                                                                     All to 5
                                                                     Al to 6

                                                                     Al t o 6
                                                                     Al to 7
                                                                     Al to 7
                                                                     All to 4

                                                                    90 to 8
all members – staff and public – can






                                                                 All 85

help achieve this by recruiting their     July                                                                        Years of age
friends or family.                        Added 163 public
     Meanwhile, people have been          and 34 new staff.          and Board of Directors members sit
asking what the Members’ Council          Deleted 6 public           on these which are:
has been doing since it formed. The       and 16 staff left            The Appointments &
Members’ Council, with its 23 gover-      the Trust.                    Performance Committee
nors (13 Public, five Staff and five                                   Nominations Committee.
Stakeholder Governors), is chaired        August                     There are also the following panels:
by Richard Bourne. It has formally        Added 127 public             Member Engagement Panel
met in public twice, once at the          and 42 new staff.            Strategy & Planning Panel
Colchester Institute and once in          Deleted 13 public            Healthcare Standards Panel.                                                                                March 2008                 r











Clacton. It next meets on 19              and 14 staff left              At its first meeting the Members’                       There has been a recent increase in
January in Halstead. Governors            the Trust.                 Council agreed the formation of the                         younger members, as shown by the
meet with people in their local com-                                 panels to assist it carry out the main                      red circles and fewer 60+ year olds
munity or staff group, listen to ideas    September                  functions of the governor role.                                    recruited (blue circles).
and opinions and report back to the       Added 264 public
Members’ Council.                         and 142 new staff.            You can see agendas and
     The Trust’s Constitution sets out    Deleted 1 public           papers for the Members’ Council on
two formal sub-committees of the          and 103 staff left         our website or by calling the
Members’ Council and governors            the Trust.                 Membership Helpline (see page 1).

Maps showing where those staff within the catchment area live. Please note that not all staff live in NE Essex.
                                                                                                                                               Allied Health Professional/
         Support Staff               Medical or Dental Practitioner                                   Nurse/Midwife                                Healthcare Scientist
                                                                                                                                      Autumn 2008 ii| ii7

Letters | Emails | Your views                                                                                                FOR YOUR DIARY

Try these ideas for size                                                                                                Members are invited to come along
I just wanted to congratulate          WRITE TO: Colchester Hospital University NHS                                     to these free events with friends or
the Trust for an interesting       Foundation Trust, FREEPOST ANG 2707, Chief Executive,                                family. But they are not compulsory!
Public members’ update             Colchester General Hospital, Colchester, CO4 5BR.
(September) email. It gives                                                                                                Wednesday 29 October
an idea on what is happen-                Email: ft.membership@colchesterhospital.nhs.uk                                ‘Mid-life & Menopause’
ing of public interest. As it is                                                                                        A free health talk at 6.30pm by Dr
sent by email, the costs are       Email appreciated                             University Provider Trust was          Caroline Marfleet, Consultant in
nil so everyone gains.             Thank you for your Public                     approved by the Pro-Vice               Women’s Reproductive Health.
     Perhaps you might con-        Members Updates emails. I                     Chancellor for Medicine and
sider adding suitable public       read your communications                      the Chair of the Medical                  Tuesday 4 November
comments and NHS replies.          with great interest and much                  Studies Committee at the               ‘What happens to your
For example, I remember the        appreciate receiving this                     University of London.                  specimen?’
unhappy comments in the            information.                                       Many of the Trust’s sen-          A free health talk at 6.30pm by
past over parking and              A Shepperdson                                 ior medical staff have given           Consultant Microbiologists Dr Tony
charges. I understand that         Public Member                                 a lot of their time, effort and        Elston and Dr Gillian Urwin.
there are now lots more            Tendring constituency                         skill to teaching these stu-
spaces. The objective would                                                      dent doctors over the years               Thu 13 & Fri 14 November
be to pick topics where the        REPLY: If you do not get our                  and this accreditation from            'Meet a staff governor'
hospital has improved things       regular ‘This Month’ email                    the University of London is in         Staff governors will be setting up shop
so it improves public percep-      send your email address to:                   recognition of that teaching           at Essex County and Colchester
tion.                              ft.membership@colchesterhospital.nhs.uk       and of the high quality of             General hospitals. Look out for posters.
     Also for those unable to                                                    research carried out in the
attend the health talks, per-      Why University?                               Trust.                                    Wednesday 19 November
haps a synopsis that could         Thank you for an interesting                       In these times of patient         ‘Personal well-being’
be downloaded. I prefer            May edition of FT Members’                    choice, our formal associa-            A free all day event by Occupational
speedy Word format but PDF         Update newsletter. One thing                  tion with Barts and The                Health for staff and public members
format is fast if pictures are     I did not find explained is the               Royal London Medical                   including a health talk at 6.30pm.
kept to a minimum.                 implication of ‘University’ in                School underlines our com-
A Hamilton                         the new Trust’s title. Perhaps                mitment to the highest levels             Wednesday 17 December
Public Member                      this would be worth a com-                    of patient care for our                ‘DVT why do they
Colchester constituency            ment in your next edition.                    patients. It will also enhance         happen?’
                                   Dr Robert Woodd-Walker                        our ability to attract staff of        A free health talk on deep vein thrombo-
REPLY: Following these sug-        Public Member                                 the very highest calibre.              sis at 6.30pm by Consultant Haematol-
gestions we have included          Colchester constituency                                                              ogist Dr Marion Wood and Consultant
an article on car parking this                                                     This reply is based on a             Vascular Surgeon Mr Adam Howard.
edition and have added this        REPLY: The Trust was told                     press release dated July
letters page. Please email or      in July last year that it had                 2007. More details of all our             ADVANCE NOTICE FOR 2009
write to the address shown         been awarded University                       press releases can be found
and even if we don’t manage        Hospital status by the                        on our website at:                        Monday 19 January
to publish them, we will           University of London.                         http://www.colchesterhospital.nhs.uk   Members’ Council meet at Halstead
always take your views into            The application to                                                               Town Council building at 10am. ‘Held in
consideration.                     become an Associated NHS                                                             public’ and anyone’s welcome to attend.
                                                                                                                           Wednesday 28 January
                                                                                                                        Health Talk & Public Governor Forum
                                                                                                                        (Colchester). A chance for members to
                                                                                                                        meet the public governors.
                                                                                                                           Wednesday 18 February
                                                                                                                        Health Talk (Tendring).
                                                                                                                           Wednesday 18 March

                                                                                                                        Health Talk & Public Governor Forum
       olchester Myeloma Support Group held             on how the disease manifests itself. We also                    (Halstead/Coggeshall). A chance for
       an information day in September at               heard how diet and nutrition can be modified to                 members to meet the public governors.
       Stoke By Nayland Golf Club, supported            help Myeloma patients going through treat-
with a grant from Myeloma UK.                           ment.”                                                             Thursday 2 April
    Nurse consultant Jo Tonkin (pictured third             Meanwhile, Jo’s team have been shortlist-                    Members’ Council meet at Colchester
from left) said: “We were very privileged to            ed for the British Journal of Renal Medicine                    General Hospital at 9am.
hear from several eminent speakers including            Innovation Awards.
Consultant      Haematologist     Dr   Jamie                                                                            Find out more
Cavenagh, from St Bartholomew’s Hospital,                  To find out more about the Colchester                        Full details on all of the above events
who explained the benefits of the newer drugs           Myeloma Support Group, contact Jo Tonkin                        from the Helpline (see page 1) and on
available and information nurse Ellen Waters            on 01206 742414                                                 our website at the start of each month.

                                   Tell us what you think                    |   Write to us or email us today.
8ii |ii FT Members’ updateii |ii Serving the people of north east Essex                                                                                                                             Autumn 2008

We care, do you?                                                                                                                                                                   THE LAST WORD

                                                                                                                                                                             Influencing the Trust’s
                                                                                                                                         t’s easy to get your friends and    direction
                                                                                                                                         family to show they care about      As with all new Foundation Trusts
                                                                                                                                         the hospital services we provide.   we are having to work hard with our
                                                                                                                                          Ask them to complete an appli-     governors to make the new struc-
                                                                                                                                      cation form and register to become     tures work. We are new beginning to
                                                                                                                                      a member of the hospital today.        see governors meeting with each
                                                                                                                                          Membership is free and shows       other and with the public, alongside
                                                                                                                                      us that people care about the serv-    the formal meetings. Our member-
                                                                                                                                      ices we provide.                       ship continues to grow, again with
                                                                                                                                          Tell them that members will have   the driving force coming from the
                                                                                                                                      a say in the future of NHS hospitals   governors.
                                                                                                                                      in north east Essex now we are an          The Members’ Council has met
 1                                                                                                                                    NHS Foundation Trust.                  twice now and is starting to get to
                                                                                                                                                                             grips with its role and functions. Two
                                           Freephone: 0800 783 7328 leaving your name and                                                                                    formal sub-committees of the
                                           contact details.                                                                                                                  Members’ Council have been estab-
                                                                                                                                                                             lished. The Appointments &
                                           Or visit our online registration page:                                                                                            Performance Committee is respon-
                                           www.colchesterhospital.nhs.uk                                                                                                     sible for advising the Members'
                                                                                                                                                                             Council on the appointment and per-
                                           Or send your name and contact details to: Colchester                                                                              formance assessment of the non-
                                           Hospital University NHS Foundation Trust,                                                                                         executive directors, including myself
                                           FREEPOST ANG 2707, Chief Executive, Colchester                                                                                    as Chairman. The Nominations
 2                                         General Hospital, Colchester, CO4 5BR                                                                                             Committee is a joint committee with
                                                                                                                                                                             membership drawn from the Board

                                                                                                                                                                             of Directors and Members’ Council.
                                                                                                                                                                             It will regularly review the structure,
                               n the summer, the Trust once again                                                                                                            size and composition of the Board of
                               held its ‘free photographs for staff’                                                                                                         Directors and will make recommen-
                               days, where we arrange for a high-                                                                                                            dations for changes where appropri-
                            quality photo to be taken by a profes-                                                                                                           ate. These committees meet on an
                            sional photographer in a portable studio                                                                                                         ‘as required basis’ and have already
                            setting of either: individual staff; col-                                                                                                        shown their value.
                            leagues as a team; or a ward or depart-                                                                                                              There are also three panels to
                            ment group shot.                                                                                                                                 assist the Members' Council as
                                 It’s an initiative that has worked well                                                                                                     shown on page 7. All have been
                            in previous years and we use the photos                                                                                                          active and are beginning to make a
                            in various publications, such as leaflets,                                                                                                       contribution to the development of
                            on the website and, most recently, in the                                                                                                        the Trust.
                            Foundation Trust material.                                                                                                                           As part of a nationwide public
 3                               Anyway, from all the photos taken               4                                                                                           consultation on the proposed NHS
                            some of them are going to be used in the                                                                                                         Constitution the Members' Council
                                                                  next series of publicity material for the                                                                  held a half-day seminar with direc-
                                                                  ‘We Care, Do You?’ campaign. We’ve                                                                         tors in September to establish a
                                                                  been running down the older member-                                                                        response for our Trust. This was a
                                                                  ship forms in readiness.                                                                                   very successful event and enabled
                                                                       So, for the first time we publish the                                                                 the Trust to send in an appropriate
                                                           Photo by Adam Scott | 020 8262 2738 | 07973 886442 | www.adamscott.co.uk

                                                                  new ‘faces of the Trust’.                                                                                  response.
                                                                  1. Physiotherapists Cathy Pratt, Lyndsey                                                                       I would like to thank all of our
                                                                      Bingham and Lucy Rath;                                                                                 governors for the time and effort
                                                                  2. Carillion’s Sue Samuels, Jennifer                                                                       they are putting into their roles. It is
                                                                      Bedborough and Andy Matthais;                                                                          early days for us, but with all their
                                                                  3. Rebecca Pulford, Senior Matron                                                                          hard work we are
                                                                      Planned Care;                                                                                          beginning to see
                                                                  4. Yvonne Roddy, Senior Assistant                                                                          how our members
                                                                      Technical Officer, and Amanda                                                                          and governors will
                                                                      Boyton, Pharmacy Technician;                                                                           increasingly influ-
                                                                  5. Dr Laura Taylor-Green and Dr Natalie                                                                    ence the direction
                                                                      Robson.                                                                                                of the Trust for the
                                                                                                                                                                             benefit of patients.

                                                                                                                                                                             Richard Bourne is Chairman
                                                                                                                                                                             of the Trust

                Colchester Hospital University NHS Foundation Trust | 01206 747474
                       Colchester General Hospital | Turner Road | Colchester | Essex | CO4 5JL
                        Essex County Hospital | Lexden Road | Colchester | Essex | CO3 3NB

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