Volume 13, Issue 1 February 2006 The Potsdam Pages The Newsletter of the Potsdam Chamber of Commerce by Marie Regan it for 15 years. He has already contracted with over 50 bands for our Bicentennial parade. One key element for successful parade is hometown particip ation. We are asking each se rvice club, community group, large businesses, and educ ational institutions to create a float to put in the parade. We want to showcase all the ma rve l ous components of our Pot sdam community. We have no requirements for size of entries. Flatbeds, large trucks, or hay wagons could serve as the base for your float. Many contractors, car dealers, farmers and other businesses have these vehicles, and may be willing to lend them. We are not expecting Rose Bowl quality parade entries. Crepe paper, decorations, bal loons, poster board, and y our friends in a parade. Prizes will be awarded for the top floats. The following are the guidelines for businesses and organizations wishing to enter a float in the parade: • All entries will be eligible for Commercial or Non Commercial Awards, and must be entered (with d escriptive matter) by Friday, July 7th with the Float Chairpersons: Bob Regan, 265-9114 or John Prosper, 265-8361. • Placement in t he line of march will be determined at the discretion of the P arade Committee. • No float may win more than one award. • All competing floats must be at the appropriate site (TBA) no later than 8 am on July 8, 2006, when float position will be assigned. If floats are not pr esent at this time, all awards will be forfeited and the float will not participate in the parade. The Potsdam Bicentennial Committee will not be r esponsible for any tools, la dders, or any other articles, etc. that are brought by the float group. Float groups will not be permitted to THROW ANY ITEMS from the float (i.e. candy, toys, ba lloons, pamphlets, etc.). Town Seeks Bicentennial Parade Participants As you know, this year marks the Town of Potsdam’s 200th birthday. One of the highlights of our year long Bicentennial celebratio n will be a two hour parade on Saturday, July 8 from 10 am to noon. We are fortunate to have hired Chris Cole from Ogdensburg t o coordinate this event. Chris has been involved with the Ogden sburg Seaway Festival parade since 1988 and has coordinated • • Inside this issue: Welcome New Members! New Location Information A Caring Touch Massage Open Riverbend Restaurant Open Calendar of Events Not Too Late for Resolutions by Michelle Collins 4 5 6 2 3 Business Leaders Spotlight:: Business Leaders Dirtyblinds.com, Videorama, Reece & Associates, and North Country Savings Bank 7 creativityould produce unique entry that will parade watchers. People to see their neighbors Applications for floats are available from the Town of Pots dam offices, at 35 Market Street. Please contact Float Chairpersons Bob Regan (265 - 9114) or John Prosper (265 - 8361) with any questions. Prizes are as follows: Commercial : 1st Prize=$100, 2nd Prize = $75, and 3rd prize =$50. All receive a plaqu e. Non-commercial: 1st Prize= $250, 2nd Prize=$150, and 3rd Prize=$100. All receive a plaque. Most importantly, have fun... this is a “once in a lifetime” p arade & opportunity! HSBC Revives Potsdam Chamber After Hours Gathering in February by Jennifer Tavares HSBC will be hosting our first business hours in a long time on Wednesday, uary 15th, from 5 to 7 p.m. at Sergi’s Banquet Hall in Potsdam. The after hours concept is a popular one for e Chambers of Commerc in other areas, and as of late, we’ve had many requests for an after hours gathering. In addition, members tell us they re unable to attend morning gatherings and meetings, so hope that this will provide an opportunity able to join us in our members who are un the morning. Many board members and staff will be attending this HSBC Manager Tammy Lavine us hoping revive & sponsor the after hours concept for member businesses in Potsdam. It is a great opportunity for local business owners and employees to network, discuss current issues surrounding the business ironment in Potsdam, and to simply The Chamber will hold a 50/50 raffle as that evening, to help cover costs ass ciated o with the event. The Potsdam Chamber mbership Committee and Chairperson Crary are happy to support this new event, and hope to see you on February 15th! Page 1 Membership Information The Potsdam Pages Welcome New Members! 94.7 HITS FM, Oldies 1490, Wild Country 96.5* Mike Boldt, General Manager 86 Porter Road, Malone, NY 12953 518-483-1100 ~ www.947hits.com, www.oldiesradioonline.com, www.country965.com Chamber Contact Information Please use the following numbers to contact us at the new Chamber office, located at One Market Street. Our mailing address is still PO Box 717. We have a mail slot in our door, if you miss us & need to drop something off! Email: firstname.lastname@example.org 96.7 YES FM, PAC 98.7* John Winter, General Manager One Bridge Plaza, Suite 204 ~ Ogdensburg, NY 13669 315-393-1220 ~ www.yesfm.com, www.pac987.com PH: 274-9000 ~ FAX: 274-9222 Eckerd Drugs Gary Stickles, Store Manager 201 Market Street, Potsdam, NY 13676 315-265-3500 ~ www.eckerd.com MK & P PC Solutions Philip H. Warriner, Owner 24 1/2 Larnard Street, Potsdam, NY 13676 315-265-0902 ~ email@example.com NEW NEW HOURS! We have “shifted” our hours for your convenience... we’ve had requests that we be open during lunch hour! Please keep in mind we have an occasional meeting during these hours, so forgive us if we miss you! MS Compeau, Inc. Marc & Christine Compeau Potsdam Laundry Jeff Demo, Owner 7 Beal Street, Potsdam, NY 13676 315-265-3760 ~ 315-265-3801 (f) Monday to Friday 10 a.m. ~ 1 p.m. 2 p.m. ~ 4:30 p.m. Come visit us! Radioworksbest.com* Massena ~ 315-769-3333 Ogdensburg ~ 315-393-1220 www.radioworksbest.com Riverbend Restaurant Lori Smith, Owner 29 Maple Street, Potsdam, NY 13676 315-265-8720 Use Our New Location to Market Your Business! We would love to have your menus, rack cards, business cards, and brochures to pass out to visitors & members. Also, we need Welcome Basket supplies. Seawayhelpwanted.com* Massena ~ 315-769-3333 Ogdensburg ~ 315-393-1220 www.seawayhelpwanted.com St. Lawrence Self Storage Mark Tishberg, Manager 7255 State Highway 11, Potsdam, NY 13676 315-265-5123 ~ firstname.lastname@example.org WMSA Oldies 1340* Mike Boldt, General Manager 2155 State Route 420, PO Box 210, Massena, NY 13662 315-769-3333 ~ www.1340wmsa.com * = Associate member Please welcome our new Office Assistant, Marylee Ballou, to the Chamber if you happen to catch her on the phone or in person! She’s learning very quickly, and came to us with lots of experience. Volume 13, Issue 1 Member News Page 1 Beth Sevey’s A Caring Touch Massage Open at New Location A Caring Touch Massage, owned by licensed massage therapist Beth Sevey, held an open house and Ribbon Cutting Ceremony on Thursday, December 8th at 11 a.m. Present at the Ribbon Cutting Ceremony were owner Beth Sevey, Town Supervisor Marie Regan, Jane Sevey and Anne Shea (both relatives of the owner), and friends Mike and Jessica Newtown and family. A Caring Touch Massage is located at 6604 State Highway 56 N at Snell’s Office Complex. The business was formerly located in a different office within that same complex, but was not operating under the name “A Caring Touch Massage” until recently. From left to right in front are Anne Shea, Beth Sevey, Marie Regan, and Jane Sevey; in the back row are Mike and Jessica Newtown and family. by Jennifer Tavares massage therapist, or LMT, in June of 2005, Beth came back to Potsdam and began laying the foundations to start her own business. As a former intern at the ARC in Ithaca, Beth is willing to work with any patients who have disabilities; her office is handicapped accessible and she does home visits as needed. In addition to her massage offerings, the business will be selling Avon products and massage creams. For more information, to schedule a massage, call Beth at 2441631 or email her at email@example.com. Beth can make evening and weekend appointments as needed to suit your schedule as well. Beth Sevey is a native of Potsdam. She is a licensed NYS EMT and volunteers with the Potsdam rescue squad. A former graduate Potsdam Central and SUNY Canton, Beth worked for years in the medical field before returning to the Finger Lake School of Massage in Ithaca, NY. After graduating a licensed Riverbend Restaurant Open at 29 Maple with Many Options You may have noticed on the sign as you drove by, the California Rotisserie Chicken & Grill at 29 Maple Street has a new name: Riverbend Restaurant. Along with a new name, the restaurant is now owned by Lori Smith of Colton, who brings with her 20 years of experience in the restaurant business. Many local folks will remember her from McNamara’s Restaurant, The Glass Onion, and the St. Lawrence Inn. Smith will be keeping many of the menu items featured by California Rotisserie, including their homemade, healthy side dishes and rotisserie chicken. Many of the same appetizers, sandwiches, and salads are also available. For starters, the menu features a wide array of appetizers including: old favorites like nachos, clam strips, cheese sticks and chicken wings, and a few more unique items such as BBQ pork ribs, spinach-artichoke dip, and calamari. There is an extensive selection of soups and salads to please the lunchtime crowd, including the popular chicken chili, grilled chicken Caesar salad, taco salads, and skewered shrimp salad. The wide variety of sandwich and other options are included in “Riverbend Favorites” (each including a choice of any side dish) includes: Philly steak & cheese, pulled BBQ chicken, quesadillas, fresh catch, burgers, prime rib sandwiches, burritos, chicken parmagiana, and fajitas. Side dishes available are likely the biggest selection around: fries, redskin mashed potatoes, mixed veggies, cole slaw, applesauce, chicken chili, garden or Caesar salads, rice, or baked beans. There is also a full dinner menu, offering rotisserie chicken options, shrimp platters, fish & shrimp combos, chicken and by Jennifer Tavares biscuits, broiled fish, and much more. Offering so many options will likely make the Riverbend a popular spot for students and local residents alike. The restaurant features a bar and a cozy atmosphere. It also features a deck near the Raquette River, which Smith plans to have available when the weather permits...a nice perk to downtown Potsdam dining. The business will continue to deliver anything on their menu locally, and certain items, like their picnic packs, are available for take out or delivery only. They also have a complete “Wee Lil Ones” menu, as well as dessert choices. For more information about the restaurant, stop by their 29 Maple Street location, or call 265-8720. Page 1 Calendar of Events The Potsdam Pages Calendar of Events • • • • February 2—Events & Festivals Committee meets, 8:30 at the Chamber office February 5—The Border Bridal Show, Best Western University Inn, 11:00 a.m.—3 p.m. February 8—Membership Committee Meets, 8:30 at the Chamber office February 2, 9, 16, 23—Beginner Knitting Classes, Misty Hollow, every Thursday night from 6 – 8 p.m. $20 for three classes. Call 265-1660 for more information. February 9—Business Promotions Committee Meets, 8:30 at the Chamber Office February 10 & 11—Potsdam Food Coop Valentine’s Day Sampling, from 11 am to 5 pm February 14—Town & Gown Committee Meets, 8:00 at the Chamber office February 15—HSBC and Potsdam Chamber host Business After Hours at Sergi’s Banquet Hall from 5—7 p.m. All members & employees are invited! • • • • • • • • February 15—Introduction to Jewelry Design Class at Arts Central, 51 Market St., 6 p.m. to 8:30 p.m.. Call 265-6860 to register. February 17-Intro to Jewelry Design for Homeschoolers, at Arts Central, 1—3 p.m.. Call 265-6860 to register. February 18-Class on Beaded Goddess Doll Pendant, Arts Central, noon to 4 p.m., Call 265-6860. February 21—Board of Directors Meet, 8:00 a.m. at the Chamber Office February 25—Fused Glass Workshop, Arts Central, noon to 4 p.m., call 265-6860 to register. February 28 - Beginning Wire Wrapped Jewelry Class, Arts Central, 6 —8:30 p.m., call 265-6860 March 2—Events & Festivals Committee meets, 8:30 at the Chamber office March 2, 9, 16, 23, 30—Beginner Knitting Classes, Misty Hollow, every Thursday night from 6 – 8 p.m. $20 for three classes. Call 265-1660 for more information. • • • • March 8—Membership Committee Meets, 8:30 at the Chamber office March 9—Business Promotions Committee Meets, 8:30 at the Chamber Office March 14—Town & Gown Committee Meets, 8:00 at the Chamber office March 21—Board of Directors Meet, 8:00 a.m. at the Chamber Office • • • • Volume 13, Issue 1 Of Interest for a morning break while you take care of customers, or brightening the workplace with a fresh coat of paint or new plants. If you would like to implement a long term reward program, consider an employee of the month program, or a peer recognition program that allows coworkers to nominate others for the honor. Get to Know Your Customers After you’ve been in business for a while, it’s easy to get out of touch with the customers that provide your bread and butter. Make a point to talk to one customer in person each day. Ask about their experience with your company. Find out what they think you could improve on. Ask them if there are any products or services they desire that you don’t currently offer. Then, act on this feedback. Use your customers’ input to improve operations and be sure to recognize or thank the customer once the change takes place. Read a Book Make a commitment to become familiar with the latest in business strategies. Find a book or publication that will keep you current on trends in your industry, or one that will get you to think differently about how you do business. Some great choices for general business strategies include: “The E-myth Revisited: Why Most Small Businesses Don’t Work and What to do About It” by Michael E. Gerber, “Drive a Modest Car & 16 Other Keys to Small Business Success” by Ralph E. Warner, and “Big Vision, Small Business” by Jamie S. Walters. Also, anything by Jay Conrad Levinson, the nation’s top marketing guru, is valuable reading. Set Some Goals Stephen R. Covey, author of the popular book “The 7 Habits of Highly Effective People,” says, "To begin with the end in mind means to start with a clear understanding of your destination.” Page 1 It’s Not Too Late for Business Owners to Make New Year’s Resolutions The holidays are over. New Year’s Day has passed. We’re already in the second month of 2006! But the opportunity to make (and keep) your new year’s resolution has not passed. Now that you’ve had some time to settle into the new year, it’s the perfect time to think about what lies ahead. Here are suggestions for new year’s resolutions that nearly any business can benefit from: Write a Mission Statement A mission statement establishes the purpose of the business and gives the company its direction. It addresses two essential questions: “Why are we here?” and “Where are we going?” The mission statement expresses a company’s character, identity and scope of operations. It sets the tone for the entire company and focuses everyone’s attention in the right direction. A variety of templates and examples are out there to help you begin. Look at the websites and marketing materials of other companies for ideas, but remember that your mission statement should be a unique and individual reflection of your business. Reward Your Employees Studies have repeatedly shown that employees are motivated more by recognition than by cash incentives, so recognizing a deserving employee or employees need not be expensive. You may honor all of your employees collectively with such small gestures as giving them their birthday off, providing donuts by Michelle Collins of the Canton SBDC Do Some Financial Planning Now is a great time to get all of your record keeping and financial business in order. Before the year really gets rolling, address those problems or issues that you’ve put off whether it’s how to accurately track inventory or how to make sure your financial reports are accurate. The best way to make this resolution a reality is to meet with the Small Business Development Center at SUNY Canton, and your accountant. (If you don’t already have an accountant, make that your new year’s resolution!) A little planning now will make next year’s tax filing easier. Make Time for Yourself Many successful entrepreneurs are very unsuccessful at carving out time for themselves. But time away from the business doing something you enjoy can go a long way toward your peace of mind. A little “me” time allows you to de-stress and you’ll find yourself rejuvenated once you return to the business. You’ll Setting goals will drive your business toward the future, but it’s often something that small business owners neglect. To make the task less daunting start with just three goals for the coming year – one that you think will be easy to attain, one that will require more work but is realistic, and one “aim high” goal that may be a challenge for you. Then make a plan, however simple or elaborate, for how to achieve each goal. Be sure to share these goals with your employees so everyone is moving in the same direction. And track your progress with these goals over the course of the year. avoid burn-out, create a positive work environment for your employees and, even more importantly, keep your family happy. Page 1 Business Leaders The Potsdam Pages Dirtyblinds.com of NNY Dirtyblinds.com of Northern New York is owned and operated by Carmen & Beverly Paone. These folks will pick up, clean, deliver and reinstall your blinds. They use a proven method that cleans every part of the blindthe vanes, ladders, cords, wands, and fabric...as opposed to scrubbing just part of the blind. By doing this, the life of the blind can actually be extended, and replacement needed less often. Dirtyblinds.com can clean and repair the following types of window treatments: mini/micro blinds, vertical blinds, pleated shades, honeycomb shades, silhouettes, wood blinds, vignettes, luminettes, woven woods, and Venetian blinds. They can also repair any other manufacturer’s window product. Dirtyblinds.com is also a dealer of fine window treatments, with Videorama Videorama is owned and operated by Babson College and Clarkson University graduate Jamey Hoose. Hoose purchased the business from Clarkson Professor Marc Compeau in 2001. Over the past four years, Videorama has built on its excellent reputation with many renovations, new specials, and innovative programs that have helped retain customer loyalty. With over 14,000 rental items, Videorama is the largest video store in the North Country. They carry a huge selection of new releases, and update them weekly with the hottest titles available. In addition, Videorama has games for rent, as well as popcorn, beverages, and theater style candy. Videorama now offers new release DVD’s for sale, which is a new product line for the store. In the past, Videorama sold only previously viewed and special order movies. They are also home to an exclusive subscription program called “The Keys to the Store”, unlimited rentals for a month by paying just $24.95. These new additions, as well as their interactive website and AOL instant messaging capability have helped set Videorama apart from their competition. The store is located at 12 Main St., is open every day of the year from 10 am to 10 pm, and can be reached at 2657000 or at myvideorama.com. certification as a Hunter Douglas sales rep and installer. Carmen attended a three day workshop to become certified in installation of all Hunter Douglas products. This hands-on training will distinguish Carmen from the competition when it comes to installing top quality window treatments. They have recently added storefront window shades to their wide selection of products. Dirtyblinds.com of Northern New York is pleased to serve both commercial and residential clients all across the North Country. Contract services is available for organizations with a number of window blinds. They can be reached at 2650661, or by email at firstname.lastname@example.org. Reece & Associates Larry Reece, owner of Reece & Associates, moved to Potsdam from Chicago about 10 years ago. He and his wife, Linda, along with their four children, have made the North Country their home, as Linda was originally from here. Reece & Associates has three other employees: Laurie Crowley, Patti O’Neil and Cassidy Poste. The firm is also very family oriented, providing employees with internet access to clients from home, so that they may tend to family needs and still meet work obligations. The services offered by Reece & Associates, to both personal and business clients, include accounting, consulting, payroll services, tax preparation, and reviews and audits. Reece & Associates also provides consulting services on Quickbooks and other accounting programs for business clients. The firm does a lot of their work via the internet. They prefer to have online connections to their clients, which allows them to provide immediate answers to problems and better service to their clients. This is particularly helpful with long distance clients, such as those in Chicago, but it works very well with local clients as well. For more information about Reece & Associates or to schedule an initial consultation, call 265-4046. They are open year round from 9-5 Monday through Friday, with some exceptions as needed. North Country Savings Bank North Country Savings Bank is a locally focused bank, with branches in Potsdam, Canton, Massena, and Ogdensburg. North Country Savings Bank also has special lending houses in Potsdam and Canton, along with a branch at St. Lawrence University in Canton. North Country Savings Bank was established in 1909 and has been serving St. Lawrence County for nearly 100 years. They became the largest thrift institution in the county in 1999. They work hard to continue their proud traditions of local management, community support, and reinvestment. North Country Savings Bank is a “mutual savings bank”, which means they have no stockholders. NCSB strives to support their local communities, such as Chambers of Commerce and non-profit organizations. They are a sponsor of the Potsdam Arts Series and the Summer Festival, and many other events throughout the year. North Country Savings Bank offers online banking, free checking, and no-closing cost mortgages, among many other services and products. To learn more about NCSB and all they have to offer, visit their website at northcountrysavings.com. It contains a lot of helpful information, financial tips, a mortgage calculator, and contact information for all employees. You may also contact the Potsdam branch, located at 31 Main Street, at 265-2300. Volume 13, Issue 1 Business Leaders Page 1 Thanks to the following member businesses for their support of the Chamber’s goals in 2006: Aeon Distributors, Inc. 6805 SH 56, Potsdam—265-3744 Northern Ice & Dance 2106 River Road, Hannawa Falls—265-0009 CJ’s Kegs, Cases & More 145 Market Street, Potsdam—265-0226 Penski, Inc. 50 Market Street, Potsdam–265-8860 Copy Shop & Business Ctr. 11 Maple Street, Potsdam—265-1700 Potsdam Agency 70 Market Street, Potsdam–265-9650 CRT Pet Crematory 266 Waite Road, Potsdam—265-5053 Reece & Associates 7 Maple Street, Potsdam-265-4046 Dirtyblinds.com of NNY 37 Pickle Street, Potsdam—265-3327 Rose & Kiernan, Inc. 2 Main Street, Potsdam-265-2341 Dr. Terrance Reed, DDS 83 Market Street, Potsdam—267-3377 Save-A-Lot 200 Market Street, Potsdam-265-3659 Everything Electric 7463 SH 11, Potsdam—265-4500 SLIC Network Solutions 51 Main St., Ste 100, Potsdam-265-3400 First Crush Bistro 32 Market Street, Potsdam—265-JAVA Smalling Motel South 7518 SH 11S, Potsdam-265-0709 Great Wall Chinese Buffet 145 Market Street, Potsdam—265-7888 Summer Haven Pool & Hearth 7018 SH 56, Potsdam-265-1100 Kelly Services 22 Depot St., Market Sq. Mall—268-0456 The Computer Guys 4 Clarkson Avenue, Potsdam—265-3386 Marc & Christine Compeau NBT Bank 220 Market Street, Potsdam—265-9950 The Green House 45 Market Street, Potsdam—274-9ECO Van Ness Company 6768 SH 56, Potsdam-265-4863 North Country Savings Bank 31 Main Street, Potsdam—265-2300 Videorama 12 Main Street, Potsdam-265-7000 Leadership ~ Support ~ Goals ~ Strength ~ Future ~ Success What are Business Leaders? Business Leaders have voluntarily paid 50% more dues to the Chamber. They are highlighted in each issue of our newsletter, will have an article in one issue, may use our windows to advertise their goods or services, and will receive additional promotion throughout the year. If you would like to become a Business Leader, please call 274-9000. BULK R ATE US POSTAGE PAID PERMIT NO. 49 PO Box 717, One Market Street Potsdam, NY 13676 Phone: 315-274-9000 Fax: 315-274-9222 Email: email@example.com www.potsdam.ny.us/chamber Promoting and advancing the general welfare and prosperity of our membership and the greater Potsdam Community. S U PPO RT C HA M BE R M EMBER BU SIN ESSES! Board of Directors 2006 OFFICERS James Theodore, President Miki Crary, Vice President Jamey Hoose, Secretary Bill Shumway, Treasurer Have you tried take-out from BL UE ’S MARKET & DELI? Authentic Mexican Food Anytime Burritos, Taco Salads, Quesadillas, Tacos, Combo Plates, Tostadas—and even Breakfast Burritos DIRECTORS Victor Caamano, Deborah Hammond, Kay Frederick, Rita Manning, Pamela Maurer, Chip Morris, Carmen Paone, Michelle Sheehan, Karen Sidletsky, Scott Smalling, Nathan Tavares, Tracy Tuttle, Steve Warr and John Wicke Deli Sandwiches & Wraps Glazier Dogs & Nachos Fresh Coffee Groceries, Beer & Beverages Located on Route 56 just past SUNY Potsdam Ca l l a h e a d t o o r d e r : 265-4710 STAFF Jennifer Tavares, Executive Coordinator Marylee Ballou, Office Assistant Open Monday thru Friday, 8 a.m. to 8 p.m.
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