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When-Disaster-Strikes_Anderson_APCO-20123

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					What We Learned From a Lightning
Strike…
• Unified- Provides 911 and Dispatch services for all disciplines in
  all municipalities within Anderson County
• Answers over 500,000 telephone calls annually
• Serves as the Anderson County “Warning Point” for the Oconee
  Fixed Nuclear Facility
• Serves just under 200,000 residents and roughly 780 sq miles
• Mutual-aid partner with Clemson University Fire and Police
• ***RELATIONSHIPS***
• 4 JUL 2011
  • A single short lived thunderstorm cell produced ground to cloud lightning
    that hit two blocks from the 911 Center
  • The lightning produced transient voltage that caused catastrophic damage
    to both the 911 Phone and Switch system and the Radio Console systems
  • 911 Calls were routed to an alternate 911 PSAP immediately
  • On duty dispatchers initiated the Disaster Recovery Plan and moved to
    the alternate facility
  • Within 15 minutes, on-duty dispatchers were operating at the alternate
    location and remained there for five days
  • ***RELATIONSHIPS***
• You must have a Plan!
  • Determine the absolute minimum number of required circuits, channels,
    operator positions needed to maintain 911/Dispatch service
  • Find an alternate location capable of providing the above-
     • Other government facilities
     • Fire Stations
     • EMS Stations
  • Work with external customers on plans
     • Involve customers on alternate dispatch plans along with any reduced
        capability
• What telephone resources will you need?
  • POTS?
  • PRI/T1
  • PBX
• What radio dispatch radio functions will you need?
  • Can you utilize desktop control stations?
  • Portable radios? What about batteries and chargers?
  • How will you notify fire and EMS stations?
• ***RELATIONSHIPS***
  • Get to know your neighboring agencies today
  • Execute MOU’s for NCIC and other required information sharing
  • Site Security Profiles as needed
• ***RELATIONSHIPS***
Captain Matthew Littleton
Anderson County Sheriff’s Office
mlittleton@andersonsheriff.com

				
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