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Riverside Place Work status sheet URGENT Date: Version: Date Reported Service Request ################ SR-01 Issue Initial Status What preventative Maintenance has been done?? We have instructed Castle Fire to attend to provide a written overview of the system as well as dealing with the following specifics Fire Alarm ################ SR-02 Need to have a key storage box on site. This can be placed on the back of the door to the electrical store in block 3. Not sure that this is the best location. If keys are needed in a hurry, I would suggest that they need to be more accessible. Please confirm Keys on site ################ SR-04 Fire Security Contact the Cambridge fire service and find out what their 28 July 2007 standard key is for accessing the Dry Risers DC has asked JW of CPM to contact the company who installed the Dry Risers to find get hold of a key. This is going to be cost efficient for the Building than drilling out each of the 19+ locks. ################ SR-05 Fire security Get an audit done of the building A fire risk assessment has been commissioned as required by new legislation. I will advise you of the date as soon as I am aware of it The door is being seen to be open often. After feedback it has been established that it is not always going down after people leave the garage. West Garage Roller Door There are also problems with intermittent activation. ################ SR-30 FM Not Working - Satellite Dish Wobbles Causing Pixilation needs stays to steady the dish. - Cable Sheath needs sealing to stop water ingress. Cabinet for Fire service information to be placed in Lobby 20 March 2007 - A meeting has been arranged with Kendric Door systems for Friday 22 March 07 22 march 07 - Have followed up suggesting that this needs to be completed as pixilation occurs in the lightest of winds. Gordon Ward has taken wind measurements and confirmed this. Satellite Aerial ################ SR-31 Cabinet for 'Fire Service Information' in Lobby ################ SR-34 Smoke Vent system for Blocks This is part of SR-01. It is understood that the fire system and the smoke system are handled by different people. There is in one of the control boxes, a wire hanging off a control block labelled 105 28 July 2007 DC-On checks today still see that the LED's are still showing and wires are hanging off smoke vent connections. This is the same for all blocks. Awaiting written report as to its status. ################ SR-37 Block 4 Lighting on Half landing not working. Suspect that this is Emergency lighting light also. There is a green or Red indicator light which can be seen through the diffuser. This cannot be seen at the moment. ################ SR-41 SR-42 3-Aug-07 3.2 Castle Fire due to attend w/c 27 October Mainstay were asked to have the Smoke Vent system checked and fixed. This has not been done. It was only in the their 'last days' that they informed us that this is a separate company. 28 July 2007 This comes under SR37 for the Smoke system. It was initially thought hat this was all handled by Castle fire Systems. We await confirmation of the position regarding this Yet to see the report on the system so will not close this off till the report has been provided. This location is good. There are Need to be consulted on which Key Box is 27 July 2007 enough residents who have a key to placed here. Needs to be strong and use The Key Box has been installed in the Kitchen. the cupboard. a Digital Keypad Awaiting codes and have sent an email to JW on 28 July asking that there is a complete and set of keys Needs to be put in the electrical cupboard on site, and that each key is labelled properly. at base of Block 4. Needs to be fastened into the building structure. This cupboard is chosen because there are 4 Directors in this block, and is easily accessible to others from the outside door at rear. This Initial status is from the visit from Cambridge Fire Service in the early New Year 25 May 07: Following the fire call out to one of the residents apartments, Discussion between David Catto and Jeremy Wager was that JW would get Jonnie to find the key for the Dry Risers and we will unlock all of them so access is easier for the fire service Still awaiting report on this. From the visit from the Cambridge Fire Service, they need to know which apartment 'maps' to which zone on the fire alarm Board. This is important. 25 April 07 DC- having waited for a result on SR-30 or board meeting to put forward proposal for the doors. This door is continually faulty staying up. Have observed this for 2 evenings now while sitting in the front garden and over 5 vehicle entries 3 times I needed to use remote to close door. Reported on 26 April Via Email. 25 May 07: Still faulting. Kendrick doors have not been contacted as found out during conversation earlier in week. 25 May 07: 2 Extra brackets have been added to the Mast, -- FM Still not working -- Water still coming into Garage 11 June 07: Following Izabella's email they are going to be contacted by CPM. DC has advised to replace the controller and leave any removed parts at the rear of car space 53 14 April 07: Emailed CPM to follow this up. 8 Aug 2007 DC - Following conversation with James Taylor today, The location for the equipment was not known. the wires are hanging off contactrs in a cabinet, within the Blue utility boxes in the udercroft areas. Please have checked and a report sent out to the Directors. Rive rsid e Plac e Wor k stat us shee t WORK TO ATTEND TO Date Reported Service Request Date Reported Service Request Issue Tuesday, June 26, 2007 SR-39 Stairwell 1 communal area power sockets not working. Lobby Pelmet lights down the Letter box side of the hallway, both above and below the wall. Wednesday, August 08, 2007 SR-40 Initial Status This was reported by the cleaner. The cleaner has been able to do up to the first landing using a working socket at the ground floor. DC - After 2 months of investigation and observation I can confirm that the lights are 'tripping' by themselves. This could be a faulty fuse trip switch or some over current from the lights. The time that it takes to fail or for the lights to trip are getting shorter and shorter. Recent example was that they trip after a few days use. Any tampering has now been rulled out. This is following on from SR-37 Please Fix and report on. Date Reported Service Request ############### SR-16 Issue Rubbish store Rubbish store SR-18 SR-19 ############### SR-26 Rubbish store Full Security review Covers for Roller Door control ############### SR - 33 NA SR-12 Cleaning Riverside Place Work status sheet WORK IN PROGRESS Initial Status Needs to have the bolts moved from the top of one door and placed at the bottom of the other door. So that They can be left open to air 2. Holes need to be drilled into the concrete so that the door can be left open when the collectors come to get the rubbish. Have a pushbutton / Delay Light timer for the Rubbish stores. Front door is being left open constantly and other doors require securing. Removal of 'manual digi locks' Mainstay Update: 031006 Stopper II cover for Manual control of Roller Doors Updated 14 Apr 07:Delivered and to be installed by David Catto. There is an issue over rental properties who have not been given key fobs for the garage door, therefore they need to have access to the manual button. Frequency Specification attached: please note that we are reviewing the cleaning arrangements to achieve a daily presence on site. I will confirm this asap. Mainstay Update 181006 We can proceed with installation of digilocks to bin doors once code has been confirmed David Catto 20 Oct 2006 David Catto is working with NACD on costing for this. Daily attendance on site for 3/4 hours (to be agreed) will commence during November This is ongoing. The present NACD system is going to be replaced so that the building is using industay standard equipment. 22 March 2007 - A letter has been sent to Please see matrix below. Would like to see TCS Cleaners in weeks previous. JW is what TCS have t offer as a more detailed meeting with Colin Stokes of TCS Friday 23 approach. March 07. 28 July 2007 4 Alternate quotes have been received and being reviewed by DC. DC has shortlisted 2 companies, Sawston Cleaners and Atkins and Gregory LTD. Date Reported Service Request Sign off Date #################### #################### #################### #################### SR-08 SR-09 SR-10 SR-06 #################### #################### #################### #################### 11-Mar SR-35 #################### SR-25 10-Apr-07 25-Apr-07 Monday, March 19, 2007 SR-28 Thursday, April 26, 2007 SR-36 19-Apr-07 #################### SR-32 25 May 0227 #################### SR-07 #################### SR-03 25 May 0227 25-May-07 #################### SR-32 25-May-07 #################### SR-13 25-May-07 #################### SR-13 3-Mar-06 SR-11 25-May-07 25-May-07 25-May-07 #################### SR-07 Friday, May 25, 2007 SR-38 15-Jun-07 #################### SR-22 16-Jun-07 Monday, March 19, 2007 SR-28B 28-Jul-08 SR20 28-Jul-08 SR-21 28-Jul-08 #################### SR-29 Sunday, April 22, 2007 SR-35 28-Jul-08 28-Jul-08 #################### SR-23 28-Jul-08 Monday, March 19, 2007 SR-28A 28-Jul-08 #################### SR-14 28-Jul-08 SR-15 28-Jul-08 #################### SR-27 28-Jul-08 SR-17 #################### SR-24 28-Jul-08 28-Jul-08 Riverside Place Work status sheet COMPLETED WORK Initial Status Lifts Block 4 East undercroft Garage Light West undercroft Garage light Digi Locks at base of Block 2 and 3 Digilock from West Garage, replacement Contract details Lift Block 3 Base of block 4 Door Security Base of Block 4 Sewage Pumps Maintenance schedule Concierge / front entrance toilet FRONT DOOR SPEAKER SYSTEM FRONT DOOR SPEAKER SYSTEM Lifts Autodial Sewage Pumps Lobby Pelmet Lights not working Front Door Entry system Lift Block 2 Rubbish store Rubbish store East Garage Roller door Water Leak in Lobby Ceiling Signage, Internally Lift Block 4 FRONT DOOR SPEAKER SYSTEM FRONT DOOR SPEAKER SYSTEM Digilocks For Rubbish store Rubbish store Notice Board. Mainstay Update: 031006 The lift in Block 4 is now auditable from the master bedroom. When the OTIS person was on site in the New Year he was asked to have a look at this, but he did not. When we did not have Block 3's Lift attended to in a timely manner it was out of service. The light over Parking Space 1 is not working The light over Parking Space 58 is not working These locks are broken and have been for some time. This has not been picked up or reported by TCS Cleaners Mainstay Update 181006 Following the repair of the other Digi Locks in the building, the door going from the Garage to the 'Bus Shelter' is faulty and needs replacing To have a look and provide contract details. This lift is grinding on the way down, at 2 places enroute from Floor 4 to Ground. This only happens when there is one person in the lift. The Voice system is not functioning also. This needs to have an M2 Screw into the Magnetic Lock as it has been sheered off. Alarms for the 'crash bar door' at base of block 4 to be ordered Updated 14 Apr 07: This has not been provided even though the Stopper II cover has been provided. It has been some months now since the last problem. It is understood from emails with Mainstay that there that servicing is in this contract. As we have been billed for the past 2 call outs it is presumed that preventative maintenance is covered in the contract for no extra charge. We need to have documented schedules of work which needs to be completed in a controlled manner. This will include Weekly, and Monthly checks. 25 May 07: Understand that this is now under contract with a local firm. Will now close off This area has never been cleaned. The toilet and the kitchen needs to be cleaned, This has now been cleaned Investigate the ability to 'Administrate' or have 'View' Capabilities for the entry system. Investigate the ability to 'Administrate' or have 'View' Capabilities for the entry system. Apparent problem encountered with auto diallers. Further to DC's comments, I have However, Otis have since confirmed that all are asked for written confirmation working correctly and that they are checked on their routine maintenance checks. Problem with a lock-in over the Spring Bank Holiday weekend with Fire Brigade called to release occupant. Otis checked their tapes which revealed that they had advised that they could attend but that the emergency services might get there sooner It has been some months now since the last problem. It is understood from emails with Mainstay that there that servicing is in this contract. As we have been billed for the past 2 call outs it is presumed that preventative maintenance is covered in the contract for no extra charge. Initially reported by Email, and followed up with phone conversation on 5 May 2007 25 May 07: Understand that this is now under contract with a local firm. Will now close off Find out who has the code 1066 and #1066 There is rubbing noise when going down smell in the rubbish area (Philip) Digi lock on door. Damage to the roller door from Vehicle Backing in 22 march 07 - This has had 2 attendances to keep this working 23 April 2007 Leak found to be a pinhole leak in pipes in apt 39 under bath. 29 May 2007 At the last meeting the block names are going to be changed to 'Stairwell' 1-4 Person attended site on Sunday and left a bucket under drip, There are no signs internally. Suggest that a 'strategy' for signs be developed, ready for residents to decide on block names. There is a 'knocking sound' when the lift is going up or down. Suspect that there is a 'flat' in the wheel Turn down the speech for the front door NCAD have been instructed to deal with this and confirm the position to us At the Front door, the person speaking cannot be heard by the receiver on their Telephone Ordered for the bin stores and to be installed following meeting Awaiting confirmation of code to be used 1: They can be left open to air 28 July 2007 DC-This is going to be closed off as smells are not really an issue, as regular disinfecting is now happening. Suggest that this be placed in the entrance lobby. This will require to be illuminated, and be lockable. David Catto 20 Oct 2006 Very urgent as the rear bus shelter window has been broken. Also to ensure that they lock every time by removing certain components. Use garage doors as an example. Need to have contracts for TCS Cleaners, NCAD, Fire system 19 April 2007 OTIS Attended Site. Speaker Sound now working , after checking with Alf, he agreed that the scraping sound has 'fixed itself' since the weather has got warmer. 25 April 07 DC- After review this can be placed into completed. TCS are going to be discussed, NACD high contract cost but will keep it going for a year. 13 April 07 OTIS Attended Site, did not resolve problem Need to see the Weekly reports from TCS. If none can be produced then this can be considered as breach of contract. The toilet was cleaned under my instruction to Colin Stokes. The kitchen has not been cleaned. The door handles are falling off also in the kitchen. This Please ask TCS to this weekly and to needs to be attended to. have the kitchen cleaned also 25 May 07: We need to be able to facilitate the use The intention now is to replace the of administering the front door ourselves. entire system so that there is a system This will be to ensure that we can then that can be audited and easily check that codes from the 'numbers not updated.. allowed' list are not being used. By providing 'Read Access' will be sufficient. Will now close this off 25 May 07: We need to be able to facilitate the use The intention now is to replace the of administering the front door ourselves. entire system so that there is a system This will be to ensure that we can then that can be audited and easily check that codes from the 'numbers not updated.. allowed' list are not being used. By providing 'Read Access' will be sufficient. Will now close this off We have chased for a response to this. Please provide further information regarding this and the following issue 13 April 07 OTIS Attended Site, did not resolve problem We need to know WHO has this code. We need to also have an audit of all the codes and reported back to David Catto. This will then be reviewed, and some numbers will need to be changed. There will also be a list issued for 'numbers not allowed' following the audit. 19 April 2007 OTIS Attended Site. Checked and there is still a rubbing sound while the floor indicator displays 3. 28 July 2007 DC-The rubbish stores are now regularly disinfected regularly. 28 July 2007 DC-This is going to be covered by the security system upgrade. 14 July 2007 This has now been finished. The door is now fully functional. 25 May 2007 Needs to have another coat of paint on the ceiling. 13 April 07 OTIS Attended Site, did not resolve problem 19 April 2007 OTIS Attended Site. There is smoother running, however suspect this is environmental. Still can hear the rollers banging into apartment when being used by Neighbours at 5:15 am And what was the outcome? 4 July 2007 DC Caught OTIS onsite doing checks and asked for this to be attended to. This was attended to and completed NCAD contacted us on 10 October regarding this Need to call out NACD to come and review this. The contract states that such maintenance work is under contract. Ask them to revisit the Infrared lights not working. This is outstanding from last year as above We await further advice Thought - Don’t know about this ?? It HAS to be a different code !!!! And it has to lock in behind ones self. This will require that Chris and some one else will need to keep an eye on the door. 28 July 2008 This is now going to be covered under the full security review. This is becoming an issue as we have "boat people" dumping rubbish in the stores. A temporary board is going to be erected. Would like Mainstay to put a proposal forward for a more permanent solution. 28 July 2007 There has been not interest in the idea since the temporary quick fix solution was put in place. Going to close this off. 25 May 07: Have not had any reports from TCS. DC has created a cleaning matrix schedule and also made up a job specification. 22 March 2007 - This may have been cleaned again and the kitchen area. Cleaner was seen to be doing a lot of work before the meeting tomorrow. 25 May 07: Found that to test that the button has to be held for 15 seconds for a call to be made. This is when in normal operating mode, but when faulty, a shorter pressing of the button is required. 25 May 07: Following a chase up phone call I have emailed Russell to add this to the job list. 28 July 2007 Russell from NACD has indicated that this cannot be turned down. 25 May 07: Gordon Ward says that he cannot hear people. Need to verify this and run some tests 28 July 2007 DC tested this and tested okay. No Fault found and working in satisfactorily. Item Number Snag description 1 Water leaking into west car park at car space 34 . Water is leaking from around pipes. This has been seen by Peter Solomon and John (JJ) of Wates on multiple occasions Water Leaking into East Car park from around the Pipes. This is in front of car parks 2 and 17. This has been bought to the attention of Wates as above Garrry Hall (Wates) response 14 June 2007 he says checked on 4th June not leaking but can maintain watching brief. 2 he says checked on 4th June not leaking but can maintain watching brief. We are all expecting the Metallurgists report and Mr Hall advised that he would send me a copy as well! I will remind him. This is a problem inside the apartments; I am advised that in most cases all cold water feeds to each unit are in 'plastic' so any pin holes will be inside each apartment. 3 Multiple Water leaks in apartments throughout the building East Car park, far east end near Tesco Path, dampness coming through the wall into the cycle lock up area 4 The dampness is 'designed to happen' there is a ground drain in place. 5 East underground Car park at west end, in Cycle store, water entering he says checked on 4th June not leaking but can maintain watching area from around pipes brief. Exterior wall going into the underground car park between blocks 1 and 2, the covering of the building is pealing off Door to refuse store at West underground car park entrance not closing properly Door from West underground car park to covered walk way scraping on ground and restricting secure closing Door to Block 4 from covered walkway, edging preventing the door to close properly. Some attempted work has been made and is visible from chisel marks. 6 Remedial work in hand this is an isolated incident 7 doors to be adjusted checked and eased. 8 doors to be adjusted checked and eased. 9 doors to be adjusted checked and eased. 10 Not raised at the 'handover party' but as a goodwill gesture he will Painting on all doors along the rear of the building to the blocks, is not repaint doors. However, if the Board are looking to change all the door of a professional standard. There are visible marks where there has locks/door furniture would it not be better to wait until after the 'security been previous works carried out. upgrade'? and not let Wates deal with these? 11 Hot Water cylinders are not meeting the specification that was defined for poring water and flow rates. Individual leaseholders issue Details being obtained from Voland etc. Understood that these have been designed/installed correctly. If residents want to add greater loading to the roof patio areas this is possible subject to involving Voland and the roof manufacturer so they can assess how loads can be spread. 12 Roof Membrane will not hold up under current loading of patio slabs. Exiting the West underground Car park building work has not been completed. Front of building to Right of entrance, facing building, edging and detailing is missing. Building is left exposed and there is inadequate water protection in area on the balcony of number 22. 13 What works, where 14 Trim above louvre to be replaced 15 Have been to 22 and this is 'not an issue' "All external metalwork to be reviewed and remedials undertaken if necessary" 16 Rust is appearing on a high percentage of exposed metal areas. Lobby tiles have now been cleaned by a Wates appointed cleaner. There are still marks on the tiles. The consideration of replacing the tiles needs to be commenced. 17 Re-cleaning (sealing) has been undertaken, "tiles are fit for purpose". What action can the Board take? 18 Banisters throughout the building are not at specification. They are suppose to be at 900mm from floor to base of hand rail. When checking using a spirit level on the vertical supports, shows clearly that these supports are not level . "all checked and accepted by NHBC" 19 Block 5 Electrical cupboard has 'standing water' on its floor. Considered to be an issue with "surface water backup". Wates are reviewing this. Linked to water gathering in two of the pit shafts as well. 20 Base of Block 2 facing block 1 ( the Tesco path ) there is a hole in the wall, which has been hidden behind the metal covering for the covered walkway "remedial works to be undertaken" 21 On the inside of the wall, covering around the exit button is not complete, and an attempt has been made to seal up the oversized hole, by using silicone. Covered walkway, not meeting the building letting water in on the doors. All doors to and from the blocks, do not have adequate weather protection, therefore water can come in through the gaps in the door. Gaps have been measured over 5mm. Seals for ALL Rear Walkway gutters leaking. Suggest to change to have gutter drain properly with run off into drains. Also to reseal ALL joins Water in Electricity Cupboard of Block 1 Water in Electricity Cupboard of Block 2. Observed holes drilled into Concrete floor Dampness in Electricity Cupboard Block 3 Dampness in Electricity Cupboard Block 4 Skirting Boards in Lobby need painting following damage from Wates assigned cleaners, cleaning equipment. "remedial works to be undertaken" "not designed to meet the building"..."installed as a showerproof enclosure not a watertight one". 22 23 . "only block 4 exit door highlighted ...and remedial works undertaken!. 24 25 26 27 28 29 ################## 1 ################## 2 Fire Alarm Keys on site ################## 3 25-May-07 ################## 4 Fire Security ################## 5 Fire security ################## 6 ################## ################## ################## ################## 3-Mar-06 NA ################## ################## ################## 7 8 9 10 11 12 13 14 14 15 15 ################## 16 Thursday, March 22, 2007 25-May-07 Thursday, March 22, 2007 Thursday, March 22, 2007 Thursday, March 22, 2007 25-May-07 Cleaning 25-May-07 28-Jul-08 28-Jul-08 28-Jul-08 28-Jul-08 Rubbish store 17 17 Rubbish store 18 19 ################## 20 21 21 Rubbish store 28-Jul-08 28-Jul-08 28-Jul-08 28-Jul-08 28-Jul-08 ################## ################## ################## ################## ################## ################## ################## 22 23 23 24 24 25 26 16-Jun-07 28-Jul-08 28-Jul-08 28-Jul-08 28-Jul-08 25-Apr-07 Full Security review ################## ################## ################## ################## ################## 27 27 28 29 29 28-Jul-08 28-Jul-08 19-Apr-07 28-Jul-08 28-Jul-08 West Garage Roller Door ################## 30 Satellite Aerial ################## 31 ################## 32 ################## 32 33 ################## 11-Mar Sunday, April 22, 2007 Sunday, April 22, 2007 ################## 34 35 35 35 36 25-May-07 25 May 0227 28-Jul-08 Cabinet for 'Fire Service Information' in Lobby 10-Apr-07 28-Jul-08 28-Jul-08 Smoke Vent system for Blocks Friday, May 25, 2007 37 Friday, May 25, 2007 38 15-Jun-07 Stairwell 1 communal area power sockets not working. ################## 39 Lobby Pelmet lights down the Letter box side of the hallway, both above and below the wall. ################## 40 ################## 28A ################## 28A 28-Jul-08 28-Jul-08 ################## 28B 28B Covers for Roller Door control 28-Jul-08 Block 4 Lighting on Half landing not working. Suspect that this is Emergency lighting light also. ################## What preventative Maintenance has been done?? Need to have a key storage box on site. This can be placed on the back of the door to the electrical store in block 3. Maintenance schedule Contact the Cambridge fire service and find out what their standard key is for accessing the Dry Risers Get an audit done of the building Digi Locks at base of Block 2 and 3 Sewage Pumps Lifts Block 4 East undercroft Garage Light West undercroft Garage light Lifts Autodial Frequency FRONT DOOR SPEAKER SYSTEM FRONT DOOR SPEAKER SYSTEM FRONT DOOR SPEAKER SYSTEM FRONT DOOR SPEAKER SYSTEM FRONT DOOR SPEAKER SYSTEM Needs to have the bolts moved from the top of one door and placed at the bottom of the other door. So that They can be left open to air Rubbish store Rubbish store 2. Holes need to be drilled into the concrete so that the door can be left open when the collectors come to get the rubbish. Have a pushbutton / Delay Light timer for the Rubbish stores. Lift Block 4 Rubbish store Rubbish store Front Door Entry system Signage, Internally Signage, Internally Notice Board. Notice Board. Contract details Front door is being left open constantly and other doors require securing. Removal of 'manual digi locks' Digilocks For Rubbish store Digilocks For Rubbish store Lift Block 3 East Garage Roller door East Garage Roller door The door is being seen to be open often. After feedback it has been established that it is not always going down after people leave the garage. There are also problems with intermittent activation. FM Not Working - Satellite Dish Wobbles Causing Pixilation needs stays to steady the dish. - Cable Sheath needs sealing to stop water ingress. Concierge / front entrance toilet Security Base of Block 4 Rubbish store Cabinet for Fire service information to be placed in Lobby Digilock from West Garage, replacement Water Leak in Lobby Ceiling Water Leak in Lobby Ceiling Base of block 4 Door This is part of 01. It is understood that the fire system and the smoke system are handled by different people. There is in one of the control boxes, a wire hanging off a control block labelled 105 Lobby Pelmet Lights not working This was reported by the cleaner. The cleaner has been able to do up to the first landing using a working socket at the ground floor. DC - After 2 months of investigation and observation I can confirm that the lights are 'tripping' by themselves. This could be a faulty fuse trip switch or some over current from the lights. The time that it takes to fail or for the lights to trip are getting shorter and shorter. Recent example was that they trip after a few days use. Any tampering has now been rulled out. This is following on from 37 Please Fix and report on. Lift Block 2 Lift Block 2 Stopper II cover for Manual control of Roller Doors Rubbish store There is a green or Red indicator light which can be seen through the diffuser. This cannot be seen at the moment.
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