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a department review of the decision, as well                Bakersfield
as the right to appeal the decision to superior        Phone (661) 833-2103
court. Requests for a department review, or             Fax (661) 833-2102                            www.
an appeal of the decision in superior court,            City of Commerce
must be made within a certain time period              Phone (323) 724-4000
                                                        Fax (323) 724-9262         Go online 24 hours a day, 7 days a
depending on the laws affecting your case.
The time periods for appeal and other
                                                          City of orange           week at www.dmv.ca.gov to:                                       Ad m i n i st rat ive
information concerning your specific appeal
                                                       Phone (714) 703-2511
                                                        Fax (714) 703-2526
                                                                                   •	 Renew	your	vehicle	registration.
                                                                                   •	 Renew	your	driver	license	or	identification	card.
                                                                                                                                                       Hear i ngs
rights are provided on the notice advising                     Covina              •	 Calculate	registration	fees.
you of the administrative hearing decision.            Phone (626) 974-7137        •	 Verify	&	update	vehicle	registration	insurance	
                                                        Fax (626) 974-7118            suspension	information.
What Type of Decision Can Be                                El Segundo             •	 Take	a	sample	driver	license	test.
Made?                                                  Phone (310) 615-3500        •	 Order	special	license	plates.
                                                        Fax (310) 615-3581
Depending on the type of administrative                        Fresno
                                                                                   •	 Get	forms,	brochures,	and	handbooks.
                                                                                   •	 Find	answers	to	your	DMV	questions.
                                                                                                                                                               A Guide to the
hearing, a hearing officer may sustain (keep           Phone (559) 445-6399
in effect), set aside (dismiss), end, or modify   Fax (559) 445-6379 or 445-6396
                                                                                   •	 Make	appointments	(except	commercial	driving	
                                                                                                                                                               Driver Safety
DMV’s earlier decision. If a time period                      Oakland
                                                       Phone (510) 563-8900        Call 1-800-777-0133 for automated                                           Administrative
for an action against your driving privilege

                                                                                                                                           Fast Factss
is specified in the California Vehicle Code             Fax (510) 563-8950         service 24 hours a day, 7 days a
                                                                                   week to:                                                                    Hearing Process

                                                                                                                                            Fast Fact
(CVC), the hearing officer cannot change                                           •	 Make	an	appointment	(except	commercial	
                                                       Phone (805) 988-3050
the length of the action.                               Fax (805) 988-1420
                                                                                      driving	test*).
                                                                                   •	 Renew	your	vehicle	registration	or	driver	
Note: The Administrative Procedures Act                       Redding
                                                                                      license.	See	your	renewal	notice	for	the	
(APA), found in California Government                  Phone (530) 224-4755           Renewal	ID	Number	(RIN).
                                                        Fax (530) 224-4737
Code §§11400 through 11528, and CVC                                                •	 Get	forms	and	publications.
§§14100 through 14112, govern DS hearings              Phone (916) 227-2970
                                                                                   •	 Listen	to	general	information.
conducted by DMV. The DS Disciplinary                   Fax (916) 227-2901         •	 Verify	&	update	vehicle	registration	insurance	
                                                                                      suspension	information.
Guidelines can be found in the California                San Bernardino
                                                                                   *To make a commercial driving test appointment
Code of Regulations, §110.4. The CVC                   Phone (909) 383-7413
                                                                                   or speak with a technician,	call	1-800-777-0133	
can be found on the DMV website at www.                 Fax (909) 383-7439         during	our	normal	business	hours.
dmv.ca.gov. Copies of the APA, CVC, DS                       San Diego
                                                                                   For	hearing	impaired	service	call		
                                                       Phone (858) 627-3901
Disciplinary Guidelines, and subpoenas are                                         TTY	1-800-368-4327.
                                                        Fax (858) 627-3925                                                                                                       F CALIFO
available from DS Branch Offices.                         San Francisco



                                                                                   SO	(REV.	5/2012)
                                                       Phone (415) 557-1170
Contact a DMV Driver Safety Office for
                                                        Fax (415) 557-7375

information, Driver Safety locations and                      San Jose
hours.                                                 Phone (408) 229-7100
                                                  Fax (408) 229-7128 or 229-7129
                                                             Van Nuys
                                                       Phone (818) 376-4217                                                                           w . v. c a g o g
                                                                                                                                                   w wd md m v ..c a . v o v
                                                        Fax (818) 376-4215
                                                                                                                                          FFDL 26 (REV. 11/2012)
Overview                                           Why Do I Need a Hearing With                      If you do not request a hearing, you give        Note: Evidence presented on your behalf
Administrative hearings are conducted by           DMV?                                              up your right to review the evidence DMV         cannot be returned to you because it is part
the Department of Motor Vehicles (DMV)                                                               will consider when making a decision in          of the official administrative hearing record
                                                   The administrative hearing provides you an
to provide a fair, professional, efficient                                                           your case.                                       maintained by DMV.
                                                   opportunity to present relevant evidence or
resolution of matters, and ensure due process      testimony on your behalf regarding an action      How Do I Obtain Records From
is afforded to all drivers. This fast facts is a                                                                                                      What if I Need an Interpreter?
                                                   taken or the intent to take action against your   Agencies or Have Witnesses Come
general guide for those entitled to request a      driving privilege by DMV. You may also                                                             If you or a witness needs a sign or language
Driver Safety (DS) administrative hearing.         have to appear in court for the same reason
                                                                                                     to the Hearing?                                  interpreter, immediately contact DMV to
It is intended to help you understand the          DMV is taking action against your driving         You have the right to subpoena relevant          make arrangements for an interpreter.
hearing process and prepare you for your           privilege. Actions taken by the court are         records or other documents, photos, etc. to be
hearing. If you received notification that                                                           produced on your behalf at the administrative    What if I Cannot Attend My
                                                   independent of any action taken by DMV.
a proposed action is being taken against                                                             hearing.                                         Hearing or I Fail to Show Up?
your driving privilege, you must request           What Are My Hearing Rights?                       Although your witness(es) may voluntarily        If you cannot attend your administrative
an administrative hearing within 10 days           You have the right to:                            attend your hearing, a subpoena protects your    hearing on the scheduled date and time,
of receiving personal service or 14 days           • Be represented by an attorney or other          right under the law to compel the attendance     you must contact DMV prior to the hearing
from the date the notice is mailed. If you           representative, at your own expense.            of any witness. For any witness you subpoena     and within 10 working days of the time you
do not make a timely request, your right to                                                          on your behalf, you are required to pay all      know, or should have known, you need a
                                                     — Representation by an attorney is not
a hearing will be lost.                                                                              witness fees and mileage to the hearing          continuance. You may have to file a written
Not all administrative hearings are the same.                                                        location. If you know a witness requires         statement indicating the reasons you cannot
                                                   • Review the evidence and cross examine                                                            appear. DMV will grant the continuance after
This guide may not provide you with all                                                              special accommodation, please contact
                                                     the testimony of any witness for DMV.                                                            10 working days if you are not responsible
the information you may need to prepare                                                              DMV as soon as possible.
                                                     — DMV can base its case only on written                                                          for causing the delay and made a good faith
for your individual hearing. If you have                                                             Note: Subpoenas are available online at
                                                         documents without presenting any                                                             attempt to prevent the delay. If a continuance
any questions regarding how a hearing is                                                             www.dmv.ca.gov/forms/formsds.htm or
                                                         witnesses. If you wish to question                                                           is not granted and you do not attend your
conducted, contact any of the DS offices                                                             at any DS office. Someone other than you
                                                         someone who either prepared a                                                                hearing, DMV will proceed with the hearing
listed in this publication.                                                                          must serve the subpoenas.
                                                         document or is listed on a document                                                          in your absence.
Note: Administrative hearings for drivers                that will be used as evidence, it is your
who have a certificate to transport passengers           responsibility to subpoena that person.     What Kind of Evidence Can I                      How and When Will I Be Notified
may not be conducted in the same manner            • Present evidence and relevant witnesses         Provide on My Behalf?                            of the Decision?
as described in this publication.                    on your own behalf.                             Evidence you present must be relevant to         You will be notified in writing of the hearing
Remember: Read all the documents you               • Testify on your own behalf.                     your case and can be presented in the form of    officer’s decision, even if you do not attend
were personally provided or that were                                                                sworn documents, medical records, collision      your hearing. The time it takes to make
mailed to you by DMV. These documents              How Do I Review DMV’s Evidence                    reports, photographs, or other relevant items.   a decision depends on the issues being
explain the issues involved in your case, what     Against Me?                                       Evidence can also be sworn testimony taken       addressed, the amount of evidence presented,
deadlines you must meet, and your rights           Call to request or submit a written request to    under oath. On the date of your hearing, be      and the testimony presented by any witness.
in the administrative hearing process. The         review and obtain a copy of DMV’s evidence        prepared to bring any witness, or written
hearing will be limited to the issues listed       regarding your case (known as discovery)          evidence from any witness, who knows the         Can I Appeal DMV’s Decision?
in the documents.                                  at least 10 days prior to the date of your        specific issues involved in your case. Your      If you disagree with the hearing officer’s
                                                   hearing. In some cases, DMV automatically         witness(es) should be prepared to answer         decision, you may have the right to request
                                                   provides you with the evidence (discovery).       any questions raised by the hearing officer.
                                                                                                                                                                                     FFDL 26 (REV. 11/2012)

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