AMREF UK - JOB DESCRIPTION Title: Responsible to: Salary: Location: I. The organisation AMREF (The African Medical and Research Foundation) is Africa’s leading health development organisation working to achieve better health for Africa. AMREF is headquartered in Nairobi and works in Kenya, Tanzania, Uganda, Ethiopia, Sudan and South Africa. AMREF UK supports AMREF in Africa to achieve its strategic goals and is composed of three departments: Fundraising & Communications, Programmes & Advocacy, and Finance & Administration. AMREF UK has doubled its income in the last 2 years and is growing in size and complexity, with an increasing portfolio of innovative health programmes and multi-stakeholder partnerships, including an innovative partnership with the Guardian media group. There is great potential to develop our voluntary income across the board and this role will help us to do that as we expand our fundraising activities. II. Key functions of the role This role is responsible for managing income generating events and for providing excellent donor care to event participants, for ensuring the fundraising elements of AMREF’s website are up-to-date and relevant for supporters and for carrying out research into supporters and prospective supporters. Under the guidance of the Director of Fundraising & Communications, the Fundraising Assistant is responsible for delivering on the following key areas of work: i. Manage AMREF’s portfolio of running and challenge events, ensuring that all event participants receive appropriate support and an excellent personal service. Support AMREF supporters in the planning and execution of events, maximising income. Assist with event planning and logistics in advance and provide support on the day of events, and recruit volunteers to provide extra help when necessary. Be the key point of contact for the AMREF Supporter Group, and to seek to engage other young people in AMREF work, e.g. through universities, etc. Manage the administration for fundraising events, e.g. responding to requests for information, processing entries, ticket sales, logistics for committee meetings, etc. Monitor and report back on the performance of events. Account manage corporate partnerships as appropriate. Support the Communications Manager by co-ordinating fundraising content on the AMREF website, producing basic content, e-updates for supporters, etc. Support the Trusts Fundraising Officer by researching and writing up profiles on prospective trusts and research and submit proposals to small trusts. Carry out any research into major donors or companies as appropriate. Fundraising Assistant Director of Fundraising & Communications £20,000 p.a. (Full Time) Fetter Lane, London ii. iii. iv. v. vi. vii. viii. ix. x. xi. To co-ordinate the schedules for overseas and other visitors coming to AMREF UK on Fundraising and Communication business. Proactively think of ways to improve Knowledge Management in the office and provide input into the development of the new processes, policies and templates. xii. xiii. Carry out any other reasonable tasks as required by the Director of Fundraising & Communications. III. Person specification 1. EXPERIENCE/ QUALIFICATIONS/ EDUCATION Educated to undergraduate degree level or equivalent Essential Experience of using a customer database Essential A minimum of one year’s experience of working in a fundraising Desirable department or marketing department Experience of using the Raiser’s Edge database. Desirable 2. PERSONAL SKILLS/TECHNICAL SKILLS Other personal qualities, competencies, special requirements A commitment to providing an excellent level of supporter care and personal Essential service Well organised with excellent attention to detail and a systematic approach Essential to work Strong written and spoken English. Essential Excellent IT skills and proficiency in Word, Excel and PowerPoint. Essential Willingness to work out of office hours occasionally, e.g. providing support Essential at a fundraising event An interest and passion for African health and a specific interest in Desirable AMREF’s work. i. Relationship building: Establish and maintain effective working Essential ii. relationships with others, both internally and externally, to achieve the goals of the organisation. iii. Effective communication: Speak, listen and write in a clear, thorough and Essential timely manner using appropriate and effective communication tools and techniques. iv. Problem solving: Assess problem situations to identify causes, gather and Essential process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. Good diplomatic and negotiating skills. v. Organisation: Set priorities, develop a work schedule, monitor progress Essential towards goals, and track details, data, information and activities, and vi. report on these. vii. Teamwork fostering: Work cooperatively, dynamically, and effectively Essential viii. with others to set goals, resolve problems, and make decisions that ix. enhance organisational effectiveness whilst working in a resource poor environment. x. Ethical behaviour: Understand ethical behaviour and business practices, Essential xi. and ensure that their own and the behaviour of others are consistent with these standards and with the values of the organisation. xii. Decision making: Assess situations to determine the importance, urgency Essential and risks, and make clear decisions which are timely and in the best xiii. interests of the organisation. The closing date for the receipt of applications is 04/09/09 at midday and interviews will take place on 14/09/09.