The eviivo Interim Online Merchant Account
Whilst you are in the process of setting up your own online merchant account, eviivo have given you access to the eviivo Interim Merchant Account.
When Do I Get Paid?
While you are using the eviivo Interim Merchant Account, eviivo is collecting payments on your behalf for online bookings. Monies paid by the customer when booking are transferred to your bank account the month after the customer checks in.
Invoices
You will receive a Pro Forma invoice for any online transactions where the stay date falls in the previous month no later than the 15th of each month. A final invoice will then be sent no later than the 25th. The date the invoice is sent is dependent on where the weekend falls in that month, as it is based on working days. There is a ten-day gap between the Pro Forma and the final invoice to give you the opportunity to query any charges or payments on the Pro Forma.
Payment
Payment will then be made into your nominated Bank Account directly after receipt of the final invoice minus the fees documented below. Fees for online bookings are made up of: eviivo & Supply Partner combined Booking Charge Distributor Commission (if any) Acquiring Bank Transaction Fee Transaction Fraud Screening Fee VAT (even if you are not Vat registered) 6% of total booking value Variable, as agreed by you when you opt into an Authorised Distribution Channel 1.8% £0.72 per transaction 17.5%
Having your own online merchant account activated enables you to receive payment between 2-5 days after a booking is made. It is quick and easy to set-up a new merchant account with our partner Streamline. There is no minimum monthly fee and you also benefit from preferential rates. Call Streamline on 0800 01 01 66 quoting ‘eviivo’ to take advantage of this offer. If you require any assistance, please contact the eviivo frontdesk® Customer Support Team by phone (0870 121 3107) or email (support@eviivo.com).