Dr B C Dasgupta Memorial Oration _Photo_

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					Dr. B C Dasgupta

1892 – 1966 Founder President of IPHA 1st Editor of IJPH

52nd National Conference of IPHA

Dr. B C Dasgupta Memorial Oration

Efficient Management of Public Health Workforce

Dr. G K Ingle
Director Professor & Head Department of Community Medicine Maulana Azad Medical College New Delhi inglegk@gmail.com

Four Noble Truths
1. There is suffering 2. There is a cause for suffering 3. There is the cessation of suffering 4. There is a way out of suffering


Happiness/Perpetual Happiness

Public Health Professionals through “Service to Humanity” can help in attaining health

Goal of Health Services
• Health Related Millennium Development Goals

Health Indicators: Unhealthy Scenario
• • • • • • • Comprehensive Specific Mortality Morbidity Disability Fertility Health care delivery and utilisation

India’s HDI (2007-08): 128 / 177

Determinants of Health
• 80 % impact due to determinants outside the purview of Health Sector 20 % by health services.

HWF : Most Important Resource
1. 2. 3. 4. 5. 6. 7. Manpower Money Material Minutes Machine Methods Market

Resources Management
• Quality and Quantity
• Distribution and Allocation • Efficient and Effective Utilization

There is a general perception that health work force is working at a very low efficiency level

Objective Attainable
• All of us are working as leaders / managers at various levels • Increase in efficiency is possible

• Even a 10% increase in efficiency will have impact on quality of life of people and Nation building

Efficiency can be increased through
• Getting right people for right jobs • Leadership, Motivation, Supervision, Guidance, Counseling • Developing capabilities continuously

• Monitoring performance


Model to lead
L E A D E R Lead With a Clear Vision Empower to Participate Aim for Consensus Direct the Process Empathy / Energetic Restrained Behavior / Respect

Choice of Style
• High Willingness- High Ability: Delegating • High Willingness - Low Ability: Coaching • Low Willingness -High Ability: Participating

• Low Willingness –Low Ability: Directing

Positive Attitude
• Theory X: Man is inherently lazy and avoids responsibility • Theory Y: Considers work as the natural human activity capable of selffulfillment

Supervision: Qualities of a Supervisor
H U MA N T O U C H Hearing ( listening) Understanding Motivator Acknowledges the employee’s effort NEWS-keep the employees informed (about changes in programs, policies & strategies etc. ) Trainer Opener of eyes ( to duties) Objectivity (impartial, fair) Uniqueness – treats employee as individual not machine Contacts the employees regularly Communication skills Honors the employee as a person


Motivation: Two Factor Theory
Hygiene factors



Conflict Management
• 20% of the time is consumed • Preventing conflicts by paying greater importance to human elements • Share power and influence in decision making • Reduce disparity • Should be resolved with a “win-win” situation • Counselling

Stress Management

Yoga and Meditation

Other Issues
• • • • • • Roles & Responsibilities Work Plans/Gantt Charts Monitoring / Performance Management Span of Control/Scalar Principle Reward & Punishment Training & Career development

Group Dynamics

Team Approach
• People with different skills and abilities, when work together harmoniously can achieve the objectives more efficiently and effectively • Networking for efficiency and outcome

• • • • • Attitudes Perceptions Work environment Unions Other

Never, Never, Never, Never Give Up !

• Medical Colleges: Management courses and Trainings for various category of HWF • Professional bodies: Managerial posts at all levels for Public Health Professionals with PG degree in public health

• “Lead Public Health” Contest

It is better to light a candle Than to curse the darkness.

A tribute

Long Live IPHA

Thank You

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