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					     Musba Omer Zaeem                                                                  Ph: 0091 8496037526

Career objective

              Seeking a challenging position in a result-oriented company, where I can apply tireless dedication, skills
     and Knowledge to be fully utilized and further develop to contribute and collaborate with a team that enhances the
     organization's success

Last Employer Name                           Dell International Services, June 2006 to April 2008

Designation – Senior collection              Part of the Asset Recovery Business (ARB) team in DGFS as a senior
associate                                    collections & receiving associate

       As a part of the Asset recovery business (ARB) team my role was to interact with customers based out of US and
        facilitate the return of the original defective DELL products. My key result areas were reduction of exchange in
        transit, cycle time, bad debt write off and to enhance CE

       As a part of the receiving team (Sub function of ARB) my role was to be the back end function for the collections
        team. Post the recovery of the assets, this team is responsible for the closure of the correct exchange invoices there
        by positively affecting the CE and proper accounting of the assets recovered

Previous Work Experience
    Company              Designation                 Duration                      Job Description & Achievements
                                                                       Worked as an outdoor sales executive selling FMCG
  G.T.C Olayan                                    February, 2001      product. Need to make sure that every shop in the area
                          Sales executive
 In Saudi Arabia                                  – August, 2005      assigned was replenished with all the products and the
                                                                          sales targets are achieved ensuring a positive CE
                                                                        Headed the operations of the hotel and to make sure
                                                                      that the Customers are satisfied with the Quality of the
                                                   March 1998 –         food and the overall service of the hotel. I was also
Havana restaurant       Restaurant Manager
                                                  December 2000       responsible for fulfilling the purchase requirements for
                                                                          the Hotel on a daily basis and also ideate various
                                                                             business boosting offers for the customers
                                                                       Worked as a Manager for Varun Transport Service, a
                                                                       Car Rental Company for hotels like the Taj Group of
                                                                     Hotels, the Taj Residency in Bangalore. My Job was to
                                                                       maintain a roster for the cars so that they are readily
 Varun Transport                                    June 1996 –
                             Manager                                     available for the customer and positively affecting
     Service                                       January 1998
                                                                     customer experience by presenting the chauffer’s in the
                                                                       best way/proper maintenance of the vehicles. Gather
                                                                          feedback from the customer to better our service

 Subedar & Sons            Counter Sales            July 1995 –        To issue International and domestic Airline tickets to
  Travel agents             Executive               May 1996.                             the customers.
Educational Qualification
 Degree                            Institute/University                               Year of passing
 Secondary School                 Karnataka University                                     1991
Leaving Certificate
Diploma in airlines              Air wings international                                   1992
   and ticketing

Personal Details

     Date of Birth          :   April 27 1973
     Gender                 :   Male
     Language Proficiency   :   English, Hindi, Kannada,
     Permanent Address      :   #28, ‘Sweet Home Appts’ Britto Lane.Falnir.
                                 Mangalore 575001.Karnataka India

                                                                              Musba Omer Zaeem

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