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DHS Ensuring Resilience to Disasters

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					                                                                                                                                                       Ensuring Resilience to Disasters


Ensuring Resilience to Disasters
The Department of Homeland Security provides the coordinated, comprehensive federal response in the event of a terrorist attack, natural disaster or other large-scale emergency
while working with federal, state, local, and private sector partners to ensure a swift and effective recovery effort. The Department builds a ready and resilient nation through efforts
to: bolster information sharing and collaboration, provide grants, plans and training to our homeland security and law enforcement partners, facilitate rebuilding and recovery along
the Gulf Coast.

Business Preparedness                                           The NBEOC is an information sharing non-operational
                                                                structure built to enhance communication and
                                                                                                                                 IP_education@hq.dhs.gov or visit www.fema.gov/ps-
                                                                                                                                 prep.
                                                                collaboration with private industry partners.
Business Continuity Planning Suite Critical                     Participation in the NBEOC is voluntary and open to              Public Transportation Emergency Preparedness
Manufacturing SSA developed an introductory Business            all members of the private sector, including large and           Workshop - Connecting Communities Program
Continuity Planning Suite to assist small- to medium-sized      small businesses, associations, universities, think              brings mass transit and passenger rail agency security
companies reduce the potential impact of a disruption           tanks, and non-profits. For more information, contact            and emergency management officials together with
to business. The Suite includes Business Continuity
                                                                FEMA-PSR@fema.dhs.gov or see                                     federal, state, local, and tribal government
Planning Training, Business Continuity and Disaster             http://www.fema.gov/library/viewRecord.do?id=64                  representatives and the local law enforcement and first
Recovery Plan Generators and a Business Continuity              37.                                                              responder community to discuss security prevention
Plan Validator. For more information, see                                                                                        and response efforts and ways to work together to
http://www.ready.gov/business-continuity-                       National Earthquake Hazards Reduction Program                    prepare and protect their communities. The two-day
planning-suite.                                                 FEMA created the QuakeSmart program to help local                workshops enable the participants to apply their
                                                                businesses mitigate earthquake losses and get back up            knowledge and experiences to a range of security and
FEMA Continuity of Operations Division supports
                                                                and running as quickly as possible after a disaster.             emergency response scenarios. For more information,
the nations resiliency capabilities by developing and           Among other resources, FEMA has developed the                    see https://transit-
promulgating continuity directives and guidance for             QuakeSmart toolkit (FEMA P811 Earthquake Publications            safety.volpe.dot.gov/Training/ConnectingCommuniti
the Federal Executive Branch and providing continuity           for Businesses), which contains an actionable and                es/EmergencyPreparedness.asp or contact:
guidance to state, territorial, tribal, and local               scalable guidance and tools for the private sector,              MassTransitSecurity@dhs.gov.
government jurisdictions and private sector critical
                                                                owners, managers, and employees about the
infrastructure owners and operators. Additionally, the          importance of earthquake mitigation and the simple               Ready Business helps owners and managers of small-
division coordinates, and participates in national,             things they can do to reduce the potential of                    and medium-sized businesses prepare their
state, territorial, tribal, and local level continuity tests,   earthquake damages, injuries, and financial losses. For          employees, operations and assets in the event of an
training, and exercises, and facilitates the coordination       more information, see                                            emergency. For free tools and resources, including
of continuity efforts among federal and non-federal
                                                                http://www.fema.gov/hazard/earthquake/ or                        how to create a business emergency plan, please visit
entities throughout the United States. For more                 http://www.fema.gov/plan/prevent/earthquake/qua                  www.ready.gov.
information, visit                                              kesmart.shtm.
http://www.fema.gov/about/org/ncp/coop/index.s                                                                                   Situational Awareness Viewer for Emergency
htm or email FEMA-STTLContinuity@dhs.gov.                       PS-Prep™ Framework Guides Strategic Outreach and                 Response & Recovery (SAVER2) SAVER2 is a web-
                                                                Partnerships Division is collaborating with critical             based information sharing application that geospatially
National Business Emergency Operations Center is                infrastructure partners to produce sector-specific PS-           displays operationally relevant data from
envisioned as a groundbreaking new virtual                      Prep™ Framework Guides. The process includes                     governmental and non-governmental partners. As the
organization that serves as FEMA‘s clearinghouse for            identifying sector-specific guidelines, effective                system is further developed, the agency plans to make
two-way information sharing between public and                  practices, and relevant regulations and mapping these            it accessible to other trusted partners, including
private sector stakeholders in preparing for,
                                                                existing preparedness efforts to the DHS-adopted                 operational private sector partners. The primary goals
responding to, and recovering from disasters. It                standards. For more information on the Sector-Specific           of SAVER2 are to facilitate collaborative planning and
operates under Emergency Support Function (ESF)-15              PS-Prep Framework Guide email                                    expand shared situational awareness in order to
within the National Response Coordination Center.                                                                                improve decision-making during emergencies,
                                                                                                                                                                                      59
                                                                                                                                               Ensuring Resilience to Disasters

national level exercises and national security events.       private sector entity, such as a company, facility, not-    Emergency Data Exchange Language (EDXL)
For example, SAVER2 will have the ability to show            for-profit corporation, hospital, stadium, university,      messaging standards help emergency responders
hurricane evacuation routes, which can be shared with        or other organization, may be certified by an               exchange critical data, including alerts, hospital
federal, state, and local emergency management               accredited third party, or by a Self Declaration of         capacity, and availability of response personnel and
officials as well as the private sector. This information    Conformity in the case of a small business, to              equipment. The National Incident Management
will aid decision makers when there is a need to             demonstrate their conformity with one or more of the        System Supporting Technology Evaluation Program
mobilize assets and route resources, ensuring every          preparedness standards adopted by DHS. For more             (NIMS STEP) evaluates the adherence of products to
community is supported. For more information on              information, see www.fema.gov/ps-prep.                      the EDXL suite of standards. NIMS STEP provides
SAVER2 see                                                                                                               industry with an independent third party evaluation of
www.fema.gov/pdf/privatesector/saver2_factsheet.p
df or email FEMA-Private-Sector@dhs.gov.
                                                             Emergency Communications                                    products, devices, systems, and data management
                                                                                                                         tools – including off-the-shelf hardware and software
                                                                                                                         – that support emergency managers and responders in
The Technical Assistance (TA) Program builds and             Commercial Mobile Alert Service (CMAS) is a                 decision making prior to, and during, emergency
sustains capabilities through specific services and          component of the Integrated Public Alert and Warning        operations. Evaluation activities are designed to help
analytical capacities. TA is offered to a wide variety of    System. It is an alert system that will have the            expand technology solutions, and provide the
organizations and grantees through an extensive menu         capability to deliver relevant, timely, effective, and      emergency management/response community with a
                                                             targeted alert messages to the public through cell
of services responsive to national priorities. To best                                                                   comprehensive process to assist in the purchasing of
accommodate the wide variety of TA needs and                 phones, smart phones, pagers, and other mobile              incident management products. For more information
deliverables, three levels of TA are provided. Level         devices. This national capability will ensure more          on the EDXL standards, see http://www.oasis-
I/II services can be made available to private sector        people receive Presidential, Imminent Threat, and
                                                                                                                         open.org, and for more information on the NIMS STEP
organizations and includes general information,              AMBER alerts. For more information, see
                                                                                                                         see, http://www.nimsstep.org.
                                                             http://transition.fcc.gov/pshs/services/cmas.html.
models, templates, and samples. Level III services,
available to private sector organizations that may be                                                                    Government Emergency Telecommunications
DHS grantees, provide onsite support via workshops           Communications Sector Specific Plan (COMM SSP)
                                                                                                                         Service (GETS) provides authorized emergency
and interaction between TA providers and recipients.         involves CS&C in partnership with government and
                                                                                                                         response personnel with the resources to make
For more information, visit                                  private sector communications members to ensure the
                                                                                                                         emergency phone calls by priority queuing through
                                                             Nation‘s communications networks and systems are
http://www.fema.gov/about/divisions/pppa_ta.shtm                                                                         the Nation‘s public communications networks. By
or contact 800-368-6498 or email FEMA-                       secure, resilient and rapidly restored after an incident.
                                                                                                                         calling the GETS access number and using an assigned
TARequest@fema.gov.                                          Communications SSP is available at
                                                                                                                         PIN, federal, state, local and tribal leaders, first
                                                             http://www.dhs.gov/files/programs/gc_117986619
                                                                                                                         responders, and private sector emergency response
Voluntary Private Sector Preparedness                        7607.shtm. For more information, contact
                                                                                                                         personnel receive priority queuing – allowing
                                                             comms_sector@hq.dhs.gov.
Accreditation and Certification Program (PS-Prep)                                                                        emergency calls to be placed ahead of routine phone
The PS-Prep Program is mandated by Title IX of the                                                                       traffic. The GETS website provides information on
Implementing Recommendations of the 9/11 Commission Act of   Emergency Communications Guidance Documents
                                                                                                                         eligibility, technical assistance and administrative
2007. Congress directed the Department of Homeland           and Methodologies are stakeholder-driven guidance
                                                                                                                         assistance for registering, maintaining and using GETS.
Security (DHS) to develop and implement a voluntary          documents and methodologies to support emergency
                                                                                                                         For more information, see http://gets.ncs.gov, or
                                                             responders across the nation as they plan for and
program of accreditation and certification of private                                                                    contact gets@dhs.gov.
entities, and DHS delegated the program management           implement emergency communications initiatives.
to FEMA. The purpose of the PS-Prep Program is to            These resources identify and promote best practices
                                                                                                                         Multi-Band Radio (MBR) Technology offers the
enhance nationwide resilience in an all-hazards              for improving statewide governance, developing
                                                                                                                         emergency response community an opportunity to
environment by encouraging private sector                    standard operating procedures, managing technology,
                                                                                                                         improve interoperability across agencies, disciplines,
preparedness. The program uses standards adopted by          supporting training and exercises, and encouraging
                                                                                                                         and jurisdictions by providing the capability to
DHS to promote private sector preparedness,                  use of interoperable communications. For more
                                                                                                                         communicate on all public safety radio bands. The
                                                             information, contact the Office of Emergency
including disaster management, emergency                                                                                 S&T Office for Interoperability and Compatibility‘s
management and business continuity programs. In              Communications at oec@hq.dhs.gov.
                                                                                                                         (OIC) MBR technology project is evaluating this new
particular, it will provide a mechanism by which a                                                                       technology through a series of test demonstrations
                                                                                                                                                                              60
                                                                                                                                            Ensuring Resilience to Disasters

and pilot evaluations to ensure that equipment meets      National Interoperability Field Operations Guide             online, including Understanding Risk Communication
the user requirements identified by the emergency         (NIFOG) is a technical reference for radio technicians       Theory: A Guide for Emergency Managers and
response community. Upon completion, data and             responsible for radios that will be used in disaster         Communicators and Understanding Risk
user feedback collected during the test and evaluation    response applications, and for emergency                     Communication Best Practices: A Guide for Emergency
phases will be published in a procurement guide that      communications. The NIFOG includes rules and                 Managers and Communicators, as well as an
will assist emergency response agencies in identifying    regulations for use of nationwide and other                  accompanying Executive Summary and Appendices.
equipment functionality offered by various                interoperability channels, frequencies and channel
manufacturers that meets their mission requirements.      names, and other reference material, formatted as a          SAFECOM Guidance on Emergency
For more information, see                                 pocket-sized guide for radio technicians. The NIFOG          Communications Grants provides recommendations
http://www.safecomprogram.gov/currentprojects/m           can be accessed online at                                    to grantees seeking funding for interoperable
br/Default.aspx and contact sandtfrg@dhs.gov to           http://www.publicsafetytools.info. For more                  emergency communications projects, including
obtain more information on the public safety user         information, contact the Office of Emergency                 allowable costs, items to consider when funding
requirements that help inform these pilots.               Communications, NIFOG@hq.dhs.gov.                            emergency communications projects, grants
                                                                                                                       management best practices for emergency
The National Council of Statewide Interoperability        National Security Telecommunications Advisory                communications grants, and information on standards
Coordinators (NCSWIC), managed by the Office of           Committee (NSTAC) Recommendations address                    that ensure greater interoperability. The guidance is
Emergency Communications (OEC), was established           national security and emergency preparedness issues          intended to ensure that federally-funded investments
to assist state and territory interoperability            from a private sector perspective and reflects over a        are compatible and support national goals and
coordinators with promoting the critical importance       quarter-century of private sector advice to the              objectives for improving interoperability nationwide.
of interoperable communications and the sharing of        president and the nation. Issues include network             See
best practices to ensure the highest level of             convergence, network security, emergency                     http://www.safecomprogram.gov/grant/Default.aspx
interoperable communications is achieved for              communications operations, resiliency and emergency
America‘s first responders and the individuals they are   communications interoperability. NSTAC                       SAFECOM Program is a public safety-driven
providing services to. The NCSWIC members are             recommendations can be found at                              communications program managed by the Office of
enhancing the response capabilities of public safety      http://www.ncs.gov/nstac/nstac_publications.html.            Emergency Communications (OEC) and the Office for
responders by coordinating and collaborating with         For more information, contact nstac1@dhs.gov.                Interoperability and Compatibility. Through
federal, state, local, tribal and non-governmental                                                                     collaboration with emergency responders and
public safety and public safety responder agencies.       Risk Communication Best Practices and Theory                 policymakers across all levels of government, the
For more information contact OEC@hq.dhs.gov.              Effective risk communication requires a strong               SAFECOM Program works to improve multi-
                                                          understanding of complex factors including trust             jurisdictional and intergovernmental communications
National Emergency Communications Plan (NECP)             between the communicator(s) and the audience(s),             interoperability. Its membership includes more than
sets goals and identifies key national priorities to      cognitive involvement and uncertainty of the                 70 members representing State, local, and tribal
enhance governance, planning, technology, training,       audience, cost-reward tradeoffs, emotional responses         emergency responders, and major intergovernmental
exercises, and disaster communications capabilities.      to risk, and understanding and acknowledging diverse         and national public safety associations, who provide
The NECP establishes specific national priorities to      audiences. The National Consortium for the Study of          input on the challenges, needs, and best practices
help state and local jurisdictions improve                Terrorism and Responses to Terrorism (START), with           involving emergency communications. SAFECOM is
communications interoperability by adopting a series      sponsorship from DHS Science & Technology                    led by an Executive Committee, in support of the
of goals and milestones that measure interoperability     Directorate‘s Human Factors/Behavioral Sciences              Emergency Response Council. For more information
achievements over a period of years beginning in          Division, is developing and evaluating a program to          visit
2008, and ending in 2013. For more information,           train local leaders on effective risk communication          http://www.dhs.gov/files/programs/safecom.shtm
see                                                       practices related to homeland security threats. The          or contact SAFECOMGovernance@dhs.gov.
http://www.dhs.gov/files/publications/gc_1217521          training program will reflect the current scientific
334397.shtm or contact the Office of Emergency            understanding of effective communication of threats          Telecommunications Service Priority (TSP)
Communications, oec@hq.dhs.gov.                           and risk related to preparedness, warnings of                Program is a Federal Communications Commission
                                                          imminent threats, and post-event recovery and                program managed by the National Communications
                                                          mitigation. Initial research reports are already available   System that registers communications circuits for
                                                                                                                                                                           61
                                                                                                                                             Ensuring Resilience to Disasters

eligible federal, state, local, tribal and private sector   chemical, biological, radiological, nuclear, and           Emergency Services Personal Readiness Guide for
entities. By registering these key circuits, eligible       explosive incident response, toxic agent training, and     Responders and Their Families is a tri-fold handout
agencies will receive priority restoration in the event     healthcare response for mass casualty incidents,           providing a description of the Ready Campaign, the
of a national disaster or emergency. The TSP website        Radiological Emergency Preparedness Program                Emergency Services Sector-Specific Agency, a list of
provides information on eligibility, technical              courses, field force operations, and incident              website resources and instructions on family
assistance and administrative assistance for registering    command. CDP is home to the only facility where            preparedness that include suggestions on developing
circuits for TSP. For more information, see                 civilian responders can train in a toxic agent             an emergency kit and family emergency plan. For
http://tsp.ncs.gov, contact tsp@dhs.gov.                    environment using both chemical and biological             more information, or to request materials contact the
                                                            agents—the Chemical, Ordnance, Biological, and             Emergency Services Sector-Specific Agency at
Voice over Internet Protocol (VoIP) Project                 Radiological Training Facility (COBRATF). The CDP‘s        ESSTeam@hq.dhs.gov.
researches IP-enabled communication technologies            healthcare courses include exercises in the nation‘s
and evaluates promising solutions. This project             only hospital facility dedicated solely to preparedness    Emergency Services Sector (ESS) Video This is a
enables the emergency response community to                 and mass casualty response training—the Noble              three-minute video providing an overview of the ESS
confidently deploy and use IP technologies and              Training Facility (NTF). CDP training is free for state,   Sector. The video is appropriate for conferences and
integrate video, cellular, and satellite communications.    local, and tribal agencies; round-trip air and ground      events to grow awareness and participation in sector
The project will complete the development of a set of       transportation, lodging, and meals are provided at no      activities. For more information, or to request
standards based on the needs of emergency                   cost to responders or their agency. Federal, private       materials contact the Emergency Services Sector-
responders. For more information, see                       sector, and international agencies are encouraged to       Specific Agency at
http://www.pscr.gov/projects/broadband/voip/voip            attend on a space available basis but they must pay a      http://training.fema.gov/EMIWeb/IS/is860a/CIRC/e
.php, or contact VoIP_Working_Group@sra.com.                tuition fee for the courses in addition to                 mergency1.htm.
                                                            transportation, meals and lodging fees. For more
Wireless Priority Service (WPS) is the sister               information, see http://cdp.dhs.gov/index.html or          Emergency Services Self-Assessment Tool (ESSAT) is
program to GETS and provides authorized emergency           call 866-213-9553.                                         a secure, Web-based application that enables public
response personnel with the resources to make                                                                          and private entities to perform risk assessments of
emergency wireless phone calls by priority queuing          Cybersecurity in the Emergency Services Sector The         specialized assets and systems, as well as multiple
through the nation‘s public communications                  one-hour course will provide an overview of the types      systems in a particular region, through voluntary and
networks. Authorized WPS users – using authorized           of cyber systems and infrastructure that the               interactive stakeholder involvement. It allows for a
WPS wireless carriers – are granted priority service        Emergency Services Sector utilizes and address the         coordinated effort among sector partners by collecting
during national emergencies. Federal, state, local and      threats and vulnerabilities to those cyber resources.      and sharing common risk gaps, obstacles, and
tribal leaders, first responders, and private sector        The Webinars are available on the Homeland Security        protective measures. The tool benefits individual
emergency response personnel are eligible. The WPS          Information Sharing – Critical Sectors (HSIN-CS)           partners and collective disciplines, and supports
website provides information on eligibility, technical      Emergency Services Sector portal. For access and more      sector-wide risk management efforts. For more
assistance and administrative assistance for registering,   information, contact the NPPD/IP Emergency Services        information, please contact the Emergency Services
maintaining and using WPS. See http://wps.ncs.gov,          Sector at ESSTeam@hq.dhs.gov.                              SSA at ESSTeam@hq.dhs.gov.
contact wps@dhs.gov.
                                                            Emergency Planning Exercises are a series of               FEMA Emergency Management Institute
Emergency Responder                                         Tabletop Exercise presentations to advance
                                                            organizational continuity, preparedness and resiliency.
                                                                                                                       Independent Study Program offers self-paced courses
                                                                                                                       designed for those with emergency management
Community                                                   Each exercise is conducted with a realistic disaster       responsibilities, as well as for the general public. The
                                                            scenario and facilitated discussion of how to plan,        FEMA Independent Study Program offers courses that
Center for Domestic Preparedness (CDP) offers               protect, respond and recover. To learn more or to          support the five mission areas identified by the
several interdisciplinary programs that are designed        download the exercises visit                               National Preparedness Goal: prevention, protection,
for those with emergency response and healthcare            http://www.fema.gov/emergency-planning-                    mitigation, response, and recovery. For more
responsibilities, or who meet the criteria specified in     exercises.                                                 information on EMI training courses, please visit
the website mentioned below. CDP offers courses in                                                                     http://training.fema.gov/IS/ or contact us 301-447-
                                                                                                                       1200.
                                                                                                                                                                            62
                                                                                                                                              Ensuring Resilience to Disasters

                                                           federal, state, local, or tribal homeland security           premise to enable decision making by state animal
FEMA Emergency Management Institute Programs               officials sponsored by the DHS S&T‘s First Responder         health officials. For more information, visit
offers several programs that are designed for those        Technologies (R-Tech) program. Registered members            http://fazddev.tamu.edu/files/2010/05/IDF-fact-
with emergency management responsibilities or meet         of this professional network share information, ideas,       sheet.pdf.
the criteria specified at the website cited below. The     and best practices, enabling them to more efficiently
training is free of charge, but individuals from the       and effectively prepare for all hazards. See                 Integrated Pilot Comprehensive Exercise (IPCE) is
private sector or contractors to state, local or tribal    www.firstresponder.gov or                                    an FBI led activity, developed in coordination with
governments must pay their own transportation and          https://communities.firstresponder.gov.                      DHS and the Nuclear Regulatory Commission, to
lodging fees. EMI has an integrated training approach                                                                   enhance the capabilities of responders to integrate
and encourages individuals from the private sector to      FirstResponder.gov is a portal that enables federal,         with onsite security personnel in response to a
participate in its courses. EMI programs include, but      state, local, and tribal first responders to easily access   security incident at a nuclear power plant. The
are not limited to, the Master Trainer Program, Master     and leverage federal web services, information on            initiative is a no-fault training opportunity which
Exercise Practitioner Program, Professional                resources, products, standards, testing and evaluation,      culminates in both tabletop and full-scale exercises at a
Development Series, Applied Practices Series and the       and best practices, in a collaborative environment.          nuclear power plant. For more information, contact
FEMA Higher Education Program. For more                    The portal provides first responders with information        NuclearSSA@hq.dhs.gov
information, see                                           to develop or deploy technologies that would enhance
http://www.training.fema.gov/Programs/ or call             homeland security. For more information, see                 Lessons Learned and Information Sharing
301-447-1286.                                              www.firstresponder.gov.                                      (LLIS.gov) , is the national online network of lessons
                                                                                                                        learned, best practices, and innovative ideas for the
FEMA Learning Resource Center (LRC) provides               First Responders „Go Kit‟ This video is designed to          emergency response and homeland security
current information and resources on fire, emergency       demonstrate step by step what First Responders should        communities. This information and collaboration
management and other all-hazards subjects. With its        have in their personal and family emergency kit. For         resource helps emergency response providers and
collection of more than 180,000 books, reports,            more information please contact the Emergency                homeland security officials prevent, protect against,
periodicals, and audiovisual materials, the LRC houses     Services SSA at ESSTeam@hq.dhs.gov.                          respond to, and recover from terrorist attacks, natural
the most extensive collection of fire service literature                                                                disasters, and other emergencies. To register for LLIS,
in the U.S. The LRC collection of books and research       Information Dashboard Framework technology                   visit www.llis.gov, or contact the program via e-mail
reports may also be accessed by requesting interlibrary    offers a customizable incident command interface that        feedback@llis.dhs.gov, or call 866-276-7001.
loan through a local library. For more information         allows emergency response personnel to integrate
see http://www.lrc.fema.gov or netclrc@dhs.gov             data, organize and analyze inputs, display                   National Training and Education Division (NTED)
800-638-1821.                                              information, and update decision-making in real-time         courses are delivered in a variety of formats including
                                                           through preparedness and response applications,              web-based, resident, and non-resident. For more
FEMA Library is a searchable, web-based collection of      including the Emergency Response Support System              information, visit www.firstrespondertraining.gov or
all publicly accessible FEMA information resources,        (ERSS), the Laboratory Capacity Estimation Model             contact askCSID@dhs.gov 800-368-6498.
including thousands of CDs, DVDs, audio tapes,             (LCEM) and a Secure Egg Supply component. ERSS
disability resources, posters, displays, brochures,        and LCEM enhance first responder capabilities by             Responder Knowledge Base (RKB) serves as a
guidance, policy papers, program regulations,              organizing data from authoritative sources to facilitate     resource to the state, local and tribal homeland
guidelines, and forms. Users can search the collection     rapid information sharing between industry and               security responder community by providing
by subject, audience category (including categories        government at the local, state, and national levels          information on commercial equipment and
specific to private sector audiences), hazard type, and    during an animal disease event. The LCEM is a                technology to assist them with purchasing and
other categories. For more information, visit              pluggable component to ERSS allowing automated               equipment decisions. The services include online,
http://www.fema.gov/library/ or call 800-480-              determination of diagnostic testing capacity estimates,      integrated sources of equipment-related information
2520.                                                      supply and equipment usage, personnel requirements,          such as available FEMA grants, the FEMA Authorized
                                                           and any process limitations for individual laboratories      Equipment List (AEL), equipment specifications,
First Responder Communities of Practice is an              and the overall network. The Federal and State               related certifications and applicable standards, test
online network of vetted, active, and retired first        Transport eggs (FASTeggs) tool is a business                 reports, the InterAgency Board (IAB) Standardized
responders, emergency response professionals and           continuity component of ERSS providing data on each
                                                                                                                                                                              63
                                                                                                                                            Ensuring Resilience to Disasters

Equipment List (SEL), and other information. For          about.php. Contact                                          terrorism, crime, and disasters of all kinds. A Citizen
more information visit: http://www.rkb.us.                VQiPS_Working_Group@sra.com.                                Corps Council is the forum where all organizations
                                                                                                                      and members of the community are welcome to share
The R-Tech Bulletin is a publication on technologies      Webinar: The Ready Responder Program for the                ideas and learn about what to do before, during and
of interest to first responders who have received         Emergency Services Sector The one-hour web-based            after a disaster. One of the contributions of the more
funding, in part, from the federal government.            seminar focuses on first responder preparedness and         than 1,100 Citizen Corps Councils nationwide
Interested individuals can subscribe to the bulletin by   best practices and how the Ready Responder program          includes increased awareness through public
RSS feed or can download the bulletin at                  contributes to a safer, more secure and more resilient      education and training. Citizen Corps Councils on
http://www.firstresponder.gov/Pages/Newsletter.asp        America. The webinars are available on the Homeland         average, support four to five types of outreach to
x.                                                        Security Information Sharing – Critical Sectors (HSIN-      increase personal preparedness. Most Councils (70.5
                                                          CS) Emergency Services Sector portal. For access and        percent) provide all hazard public education and
Safety and Security of Emergency Response Vehicles        more information, contact the NPPD/IP Emergency             training. In addition, most Councils provide education
Brochure This brochure outlines and recommends            Services Sector at ESSTeam@hq.dhs.gov.                      and training on essential local information such as
how to keep emergency response vehicles and                                                                           local alerts and warnings (81.1 percent), local
equipment safe form theft incidents. Emergency
responders will know how to prevent the loss of
                                                          Personal and Community                                      sheltering (75.5 percent), local evacuation (66.3
                                                                                                                      percent), family emergency planning (90.4 percent)
property by actively enforcing effective theft            Preparedness                                                or local drills (64.5 percent). Citizen Corps Councils
prevention measures. For more information, please                                                                     also promote a whole community approach to
contact the Emergency Services SSA at                     Are You Ready? An In-depth Guide to Citizen                 comprehensive emergency planning. Approximately
ESSTeam@hq.dhs.gov.                                       Preparedness provides a step-by-step approach to            70 percent of Councils supported whole community
                                                          disaster preparedness by walking the reader through         planning by discussing, reviewing or providing input
Technologies for Critical Incident Preparedness           how to get informed about local emergency plans,            to key local plans such as community
(TCIP) Conference and Exposition highlights DOJ,          how to identify hazards that affect their local area, and   vulnerability/risk assessments, mitigation plans,
DHS, and DoD technologies; Research, Development,         how to develop and maintain an emergency                    evacuation plans and shelter plans.
Testing & Evaluation investments; and training tools      communications plan and disaster supplies kits. For         http://www.citizencorps.gov/.
for the emergency responder community. It provides        more information see www.fema.gov/areyouready or
a forum for emergency responders to discuss best          call 800-480-2520 to order materials. Questions             Community Emergency Response Team (CERT)
practices and exchange information and offers a           regarding the Citizen Corps program can be directed         helps train citizens to better prepare for and respond
unique opportunity for emergency responders;              to citizencorps@dhs.gov.                                    to emergency situations in their communities. When
business and industry; academia; and local, tribal,                                                                   emergencies happen, CERT members can give critical
state, and federal stakeholders to network, exchange      Citizen Corps E-mail Alerts provide weekly                  support to first responders, provide immediate
ideas, and address common critical incident               Community Preparedness news and events from                 assistance to survivors, and organize spontaneous
technology, preparedness, response and recovery           various departments of the federal government and           volunteers at a disaster site. CERT members can also
needs, protocols, and solutions. For more                 our national Citizen Corps partners and affiliates. For     help with non-emergency projects that help improve
information, see http://www.tcipexpo.com.                 more information, visit www.citizencorps.gov or sign        the safety of the community. For more information,
                                                          up for the alert at citizencorps@dhs.gov.                   visit www.citizencorps.gov/cert or contact
Video Quality in Public Safety (VQiPS) Working                                                                        cert@dhs.gov.
Group was formed to focus on the major policy,            Citizen Corps Program: Citizen Corps provides a
technology, and practical uses and challenges of public   platform for collaborative community planning and           Community Preparedness Training: Implementing
safety video systems. Comprised of emergency              creates opportunities for individuals to volunteer to       Simple Activities for Everyone (IS-909) is an
responders, academics, federal partners, and vendors,     help their communities prepare for, respond to, and         interactive or plenary course designed to help
the working group developed an end-user guide to          recover from emergencies. By fostering collaboration        organizations conduct simple preparedness activities
help practitioners articulate their needs to vendors      among all sectors of the community, citizens can            for their employees and/or staff. It includes a set of
when they look to purchase or upgrade video systems.      participate in making their communities safer,              materials focused on areas such as local hazards, local
For more information, see                                 stronger, and more resilient against the threats of         alerts and warnings, and local community response
http://www.pscr.gov/projects/video_quality/video_                                                                     resources and protocols that can be tailored based on
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                                                                                                                                              Ensuring Resilience to Disasters

the needs of training participants. For more                Patients in Disaster Response, the Urban Evacuation         2/fy12_hsgp_public.pdf) expands on the resources
information, see                                            Model, and the Global Scale Agent Model. For more           available to support state/local/tribal/territorial
http://training.fema.gov/EMIWeb/IS/is909.asp.               information, see http://www.pacercenter.org/ or             efforts to partner with the private sector in emergency
                                                            contact universityprograms@dhs.gov.                         management and homeland security initiatives.
DisasterAssistance.gov is a secure, web portal that
consolidates disaster assistance information. If you        Donations and Volunteers Information FEMA offers            National Flood Insurance Program focuses on flood
need assistance following a presidentially-declared         information on the best way to volunteer and donate         insurance, floodplain management and flood hazard
disaster that has been designated for individual            during disaster response and recovery. For more             mapping. Nearly 20,000 communities across the U.S.
assistance, you can now go to                               information, see www.fema.gov/donations.                    and its territories participate in the NFIP by adopting
www.DisasterAssistance.gov to register online. Local                                                                    and enforcing floodplain management ordinances to
resource information to help keep citizens safe during      The Emergency Food and Shelter National Board               reduce future flood damage. In exchange, the NFIP
an emergency is also available. Currently, 17 U.S.          Program (EFSP) was created in 1983 to supplement            makes Federally-backed flood insurance available to
government agencies, which sponsor almost 60 forms          the work of local social service organizations, both        homeowners, renters, and business owners in these
of assistance, contribute to the portal. For website        non-profit and governmental, within the U.S. and its        communities. For more information, see
technical assistance, contact 800-745-0243.                 territories, to help people in need of emergency            www.floodsmart.gov; flood insurance agents, please
                                                            economic assistance. Funding is open to all                 visit www.agents.floodsmart.gov or e-mail
DisabilityPreparedness.gov is the Disability Resource       organizations helping hungry and homeless people.           asktheexpert@riskmapcds.com.
Center of the Interagency Coordinating Council on           This collaborative effort between the non-profit and
Emergency Preparedness and Individuals with                 public sectors has provided over $3.6 billion in federal    National Level Exercise 2012: Cyber Capabilities
Disabilities (ICC). Maintained by the DHS Office for        funds during its 28-year history. For more                  Tabletop Exercise was developed by the Department
Civil Rights and Civil Liberties, this site is the main     information, visit http://efsp.unitedway.org.               of Homeland Security and Federal Emergency
repository for information related to the activities of                                                                 Management Agency for use by private sector
the ICC, including bimonthly updates regarding              FEMA Regulatory Materials These regulations are             preparedness partners as a part of National Level
federal programs and services relevant to individuals       typically open for public comment before they go into       Exercise 2012. The exercise is designed to increase
with disabilities and emergency preparedness. The           effect. The public can access the regulations that are      understanding of cyber threat alerts, warning, and
site also contains information to assist individuals with   currently in effect electronically, by selecting Title 44   information sharing across sectors, and to test and
disabilities in personal preparedness planning;             from the drop down menu at                                  evaluate government-private sector coordinating
provides emergency managers, first responders, and          http://ecfr.gpoaccess.gov/cgi/t/text/text-                  structures, processes, and capabilities regarding cyber
other disaster service providers with resources relevant    idx?c=ecfr&tpl=%2Findex.tpl. The public can submit          event response and recovery. The Tabletop Exercise is
to working with individuals who have disabilities; and      and view comments submitted by other individuals at         an interactive exercise, complete with accompanying
offers tips regarding how individuals with disabilities     www.regulations.gov. For more information on                facilitator‘s notes and scripted video injects. For more
can get involved in preparedness activities within their    federal agency rulemaking, visit www.reginfo.gov or         information, see
communities. This resource can be accessed at               to contact FEMA regulatory officials e-mail FEMA-           http://www.fema.gov/library/viewRecord.do?fromS
https://www.disability.gov/emergency_preparedness           RULES@dhs.gov.                                              earch=fromsearch&id=5949.
. For more information, contact
Disability.preparedness@dhs.gov, 202-357-8483.              Grants In FY 11, FEMA inserted new grant guidance           National Preparedness Campaign On March 30,
                                                            on private sector engagement into the Homeland              2011 President Barack Obama issued Presidential
DHS Center of Excellence: National Center for the           Security, Emergency Management and Tribal grant             Policy Directive 8 (PPD-8), which directed the
Study of Preparedness and Catastrophic Event                programs. A correlating grant supplemental                  Secretary of Homeland Security to strengthen the
Response (PACER) is improving the nation‘s                  specifically identifies ways that states may spend          security and resilience of the United States through
preparedness and ability to respond to disasters            funding from these grants in support of private sector      systematic preparation for the threats that pose the
through scientific research focused on medical and          collaboration, based on actual needs communicated by        greatest risk to the security of the Nation. As such,
public health preparedness strategies, response             states and localities that are already working              DHS, with FEMA as lead, is working to update
capabilities, and surge capacity. Resources include the     proactively with the private sector. The FY12 grant         preparedness messaging based on physical and social
Electronic Mass Casualty Assessment and Planning            supplemental                                                science research; launch a year-round outreach
Scenarios, the Triage Tool for Accurate Disposition of      (http://www.fema.gov/pdf/government/grant/201               campaign to include community-based drills for
                                                                                                                                                                              65
                                                                                                                                              Ensuring Resilience to Disasters

relevant hazards as part of a national day of action;       Public-Private Partnership Models A growing                 funds research on shelter design and construction
work through existing infrastructure to affect key          collection of sample partnership models are posted to       standards; develops best practices and technical
social networks at the local level: youth                   FEMA‘s website for reference and inspiration. Those         manuals on safe rooms and community shelters; and
programs/schools, workplace, and faith-based                seeking ideas on starting a partnership, or interested in   produces public education materials on tornado
organizations; and identify and leverage existing tools     sharing their own good practices can visit                  preparedness and response. FEMA produces technical
and resources to build local capacity, promote              http://www.fema.gov/public-private-partnerships-1.          manuals for engineers, architects, building officials,
successful programs, and share lessons learned. For                                                                     and prospective shelter owners on the design and
more information see                                        Ready.gov is the preparedness resource for your             construction of safe rooms and community shelters.
http://www.fema.gov/presidential-policy-directive-          family. Launched in February 2003, Ready is a               For more information, visit
8-national-preparedness.                                    national public service advertising (PSA) campaign          http://www.fema.gov/library/viewRecord.do?id=20
                                                            designed to educate and empower Americans to                73.
Public Private Partnerships: An Introductory Course         prepare for and respond to emergencies including
In December 2011, FEMA launched FEMA IS-660:                natural and man-made disasters. Ready and its               Unified Hazard Mitigation Assistance (HMA) Grant
Introduction to Public-Private Partnerships, the first      Spanish language version Listo ask individuals to do        Programs present a critical opportunity to reduce the
web-based course on building public-private                 three key things: (1) get an emergency supply kit, (2)      risk to individuals and property from natural hazards
partnerships in emergency management. The training          make a family emergency plan, and (3) be informed           while simultaneously reducing reliance on Federal
is offered through the Emergency Management                 about the different types of emergencies that could         disaster funds. HMA programs are subject to the
Institute‘s (EMI) Independent Study Program (ISP)           occur and their appropriate responses. For more             availability of appropriation funding or funding based
and was designed in collaboration with both the             information, see www.ready.gov.                             on disaster recovery expenditures, as well as any
public and private sector. It is available to anyone, but                                                               directive or restriction made with respect to such
particularly recommended for emergency                      Sample State Position Description and Toolkit               funds. HMA programs include Hazard Mitigation
management and community planners, senior-level             FEMA‘s Private Sector Division collaborated with the        Grant Program, Pre-Disaster Mitigation program,
personnel from response agencies, representatives           National Emergency Managers Association (NEMA) to           Flood Mitigation Assistance program, Repetitive Flood
from private-sector organizations, and Federal, state,      distribute a letter to all of NEMA‘s membership,            Claims (RFC) program and Severe Repetitive Loss
local, and tribal government agencies that may              outlining tools and resources available to support          program. For more information, see
participate in collaborative continuity planning efforts.   private sector engagement within the state. In addition     www.fema.gov/government/grant/hma/index.shtm.
For more information, see                                   to the tools and resources listed in this section of the
http://training.fema.gov/EMIWeb/IS/is660.asp.               report to Congress, the letter included a sample            U.S. Fire Administration (USFA Fire Prevention and
                                                            position description based on existing successful state     Safety Campaigns) delivers fire prevention and safety
Public Private Partnerships: An Advanced Course             and federal positions. The template is written for any      education to reduce the loss of life from fire-related
Public-private partnerships enhance all aspects of          government emergency manager to adapt to his or her         hazards, particularly among the very young and older
emergency management: preparedness, protection,             regional requirements, and offers a starting place for      adults. The campaigns encourage Americans to
response, recovery, and mitigation. They do so by           those who are just beginning or refining their              practice fire safety and to protect themselves and their
engaging in activities such as information sharing,         outreach efforts. This information is also available on     families from the dangers of fire. In addition, they
emergency planning, emergency communications,               request by emailing fema-private-sector@dhs.gov)            provide dedicated support to public fire educators and
and resource sharing. Building from the first course,                                                                   the media to facilitate community outreach to targeted
IS600, IS-662 describes how to establish and sustain        Self-Facilitated Tabletop Exercises FEMA has                audiences. For more information, visit
public-private partnerships, as well as how to              developed several tabletop exercises, complete with         http://www.usfa.dhs.gov/campaigns/ or call 301-
communicate and share resources in a partnership.           video injects and facilitator notes. These exercises can    447-1000.
The course includes a checklist of common                   be used as an activity at the community, organization,
considerations when establishing a public-private           or partnership level. Additional scenarios are planned      U.S. Fire Administration Publications encourage
partnership and a toolkit complete with a                   for 2012.                                                   Americans including private sector constituents to
comprehensive list of web resources for the public          http://www.fema.gov/privatesector/exercises.shtm            practice fire safety and protect themselves and their
and private sectors. For more information, see                                                                          families from the dangers of fire. Order online at
http://training.fema.gov/EMIWeb/IS/IS662.asp.               Tornado Safety Initiative assesses building damages         http://www.usfa.dhs.gov/applications/publications/
                                                            and identifies lessons learned after tornadoes occur;
                                                                                                                                                                             66
                                                                                                                                            Ensuring Resilience to Disasters

or contact the U.S Fire Administration via e-mail, usfa-      72 hours of a response to a catastrophic disaster and      http://www.fema.gov/library/viewRecord.do?fromS
publications@dhs.gov or phone, 800-561-3356.                  brainstorm innovative ways to fill critical gaps in both   earch=fromsearch&id=5932.
                                                              internal and community emergency management
Whole Community: Planning for the Unthinkable                 plans. In addition to examining immediate response
Tabletop Exercise is an interactive exercise complete         capabilities, the exercise modules focus specifically on
with accompanying facilitator‘s notes and scripted            the areas of crisis communications and search and
video injects. It allows organizations to look at the first   rescue. For more information, see




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