19 Belle Helene Dr.
Destrehan, LA 70047
Chief Information Officer with a proven track record offering technical, functional and strategic leadership, 20+
years of technical knowledge and customer satisfaction skills is currently seeking opportunity to join an innovative
technology team who desires to be “Out in Front” of the competition. Experienced in developing and executing
strategic technology plans aligned with budget goals to keep pace with emerging technologies in the ever changing
world of Information Technology. Skilled in business communications acumen used to cultivate strong relationships
across teams, vendors and co-workers. Dedicated to continuous process improvement and the delivery of flexible
and extendible infrastructure and applications.
IT Leadership and Management Disaster Recovery
IT Customer Service Infrastructure Outsourcing
IT Budgets/Profit and Loss Responsibility Applications Development
Mergers and Acquisitions Information Systems Architecture
Adams and Reese LLP 9/2001 to Present
New Orleans, LA.
Chief Information Officer (CIO)
Currently serving as CIO for a 250-lawyer, 10-office, Am Law 200 regional law firm. Executed a strategic plan to
position the law firm as a technology leader in the legal services industry within its markets and one of the top 43
best technology savvy law firms in the nation.
Responsible for human capital development, budget and overall performance of the Technology Department.
Promoted a culture of change to improve technology acceptance across attorney practice teams and staff. Built a
technology team to improve customer service by developing skills, increasing employee confidence and
implementing service levels.
Evaluated and implemented Dell Message One’s Emergency Messaging System and AlertFind products to
eliminate electronic mail downtime during disasters. Communications continuity through the 2005-2008 hurricane
disasters, Katrina, Rita, Gustav and Ike recognized business resiliency and effective management of crisis.
Business Continuity References:
Lead a team to evaluate data centers across the nation. Moved the firm's primary data center to a facility near
Nashville, TN to mitigate risks associated with future hurricane related disasters. Virtualized server infrastructure
using VMWare ESX, Blade technology on NETAPP iSCSI based Storage Area Networks. Replicated data between
primary and secondary data centers to develop a 4 hour service recovery model. Successfully recovered data
systems within two hours after a Gustav related power outage.
Outsourced Masergy MPLS based phone (Voice over IP), video and data network services to Cisco.
Co-developed Litescape VoIP cost recovery products. Worked with product teams to improve and enhance
capabilities by effectively working with customers to define and deliver technology needs.
Served as Knowledge Management chairman of cross functional teams to study and recommend technology
investment to meet the firm’s needs. As a result, Interwoven's iManage document management and LexisNexis
Interaction CRM systems were implemented to position Adams and Reese LLP “Out in Front” of the legal services
Successfully merged three law firms (now the Memphis, Nashville and Birmingham offices). Integrated Adams and
Reese LLP technology infrastructure and software applications.
Reduced travel costs by implementing Polycom video over IP based conferencing systems.
Eclipsys Corporation 3/1999 to 9/2001
Chief Technical Officer (CTO) – Network Solutions
Profit and loss responsibility for a Health Information Technology outsourcing unit servicing East Jefferson General
Hospital in Metairie, LA. Managing areas included people, budgets, strategic and solutions delivery process. Value
added services included web development, network engineering and desktop management with improved customer
Designed and implemented Cisco based networks to improve services levels with zero downtime. Redundant
infrastructure designs paid off during a wiring closet flood as alternate core router and fiber based networks
handled the load.
Assisted with implementation of Peoplesoft human resources, purchasing and financial modules. Developed
project and change management practices to confirm planning, development and testing of production deliverables.
Performed inventory, analysis and management of millennium year 2000 risks. Partnered with International
Business Machines to developed test labs in order to certify compliance. Organized weekly meetings to measure
progress and ensure mitigation of risks. As a result, East Jefferson General Hospital didn't experience any
significant outages or issues on January 1st, 2000.
Selected by executive management as a member of Eclipsys Corporation's Core Values Team
Bank One/First Commerce Corporation 5/1995 to 12/1998
New Orleans, LA
Chief Technology Officer – Retail Delivery
Senior Program Manager, Vice President, Integration Program Office
Responsibilities included definition of program management methodology, executive reporting and mitigation of
risks related to the $19 billion merger of First Commerce Corporation into Bank One Corporation. Managed
business partnership with Andersen Consulting. Leveraged project management skills to effectively integrate core
technology systems and business practices to produce a best practice integration model.
Sponsored a management committee with a focused purpose of empowering the lines of business to collectively
drive the direction of standardized integration tools and project management methodology. The resulting program
management products will serve as a baseline for future integration efforts including the merger of Bank One
Corporation and First Chicago NBD.
Facilitated collaboration of integration issues, milestone and status reporting with the use of Lotus Notes databases
and Microsoft Project. Enabled and supported project management tools and technologies for 1200 clients across
the nation (OH, TX, LA, AZ, DE, WI, IL, CO).
Vice President - Retail Delivery Systems, Automation Services
Implemented Internet infrastructure and electronic mail gateways providing access to external information
resources. Championed technical knowledge transfer to Executive staff resulting in improved collaboration and
Managed employees, vendors and a $10MM budget in support of First Commerce's statewide network of
automated financial center systems. Designed a process to deploy common systems to diminish integration and
configuration costs. Designed a distribution process to increase speed of delivery of new Teller and Platform
software releases from one week to two days while minimizing impact on networks.
Organized a technology committee to promote teamwork and provide a forum for collecting ideas on system
improvements and performance. Promoted ideas and thoughts to justify a unified direction and strategy.
Mobil Oil Corporation 9/1990 to 5/1995
Information Technology Specialist, Campus Network Services
Designed and managed service models for Mobil's Marketing and Refining LAN/WAN and Client Server.
Implemented Lotus Notes, Oracle Data Warehouse and Viewstar Imaging systems while consolidating various
WAN/LAN infrastructures and technologies into a single Common Computing Environment. This environment
strengthened Mobil's competitive advantage by reducing support costs while providing "best practice" business
solutions for Customers.
Participated on Employee recognition and Quality Awareness committees. Co-founded Mobil's Quality Forum held
each year during "National Quality Month" in October. Recruited key-note speaker, Herb Kelleher, CEO of
Network Analyst Senior, Data Communication Engineering
Responsibilities included evaluation of technologies, planning, project management, design and service level
management of enterprise data communications and EDI transport networks.
Served as project lead to interconnect Mobil's domestic network with the Merrill Lynch data center in New York.
Project management, effective communication, and leadership skills were utilized to produce on time results in a
team effort to support the 401K benefits outsourcing project to Merrill Lynch.
Selected IBM's Advantis value added network to provide interconnectivity between domestic SNA resources and
AS/400s across the world in support of Mobil's International Financial Systems Network. Coordinated project
activities between Mobil, Advantis, and various Customer sites located in Cairo, Egypt; Bogota, Colombia; Lima,
Peru; Santiago Chile; and San Paulo, Brazil.
Network Analyst, Network Management
Managed a project to improve the performance of Mobil's global network management system. Obtained a service
award in recognition of a 52% reduction in resource consumption (CPU and DASD) produced from cost reduction
and tuning initiatives while increasing functionality. Estimated annual savings exceeded $750,000.
General Dynamics 1/1986 to 9/1990
Ft. Worth, TX
Project Management Specialist
Research & Engineering Department
Developed and supported various engineering information and project management systems. Utilized ORACLE,
FOCUS, and DB/2 databases to collect cost and schedule information for project analysis. Resource, schedule and
cost data was extracted from DB/2, SQL/DS, RAMIS and FOCUS across various platforms including IBM
mainframe MVS, VM, IMS, IBM RISC 6000 with AIX, VAX, and DECNET. This data was integrated with Project/2
systems to produce resource leveling, GANTT charts, and cost histograms. This resulted in "on time" performance
gains which saved the company money by avoiding "late" penalties from the government. Obtained a DOD security
Texas A & M Bachelor of Business Administration BANA/MIS 12/1985
First Line Supervisors Training, National Management Association
Total Quality Management, Philip Crosby
Board Member, Louisiana Technology Council
Raised $186,000 to support the Leukemia Society.
Board Member, New Orleans Yacht Club
President, New Orleans A&M Club 1997 – 1998
New Schools for New Orleans Steering Committee