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State of Oregon Public Employees Retirement System Position Description Position Information Employee Name: Vacant Position No: 0507054 Class Title: Operations & Policy Class No: C0871 Analyst 2 Working Title: Business Systems Agency No: 45900 Analyst Section Title: EAS Budget Auth. No: 000923500 Rep. Code: OA Established Date: 7/1/2005 Work Location: Headquarters - Tigard, PD Revised Date: 2/1/2013 OR Position: Permanent / Full-Time FLSA Classification: Non-Exempt PERS Mission Statement We serve the people of Oregon by administering public employee benefit trusts to pay the right person, the right benefit, at the right time. Program Information Enterprise Applications Section (EAS) 0% The Information Services Division (ISD) supports the Agency's mission by maintaining all information systems, computers and communication networks. ISD enables PERS business units, through the implementation of automation and technology, to provide high-quality service to members, employers and other stakeholders. Within ISD, a working body called EAS is responsible for providing resources and methodologies for Enterprise Architecture, Business Analysis and Modeling, Designing, Development, Testing and Software Configuration Management for most internally and externally managed IT projects for PERS. ORION is the information technology system for administrating the Oregon Public Employees Retirement System. ORION consists of multiple enterprise application solutions that brings a multitude of new complex technologies to the agency. Position Purpose OPA2 Business Systems Analyst 0% Provide research and analysis of PERS process and organizational structures to formulate logical statements for systems and process improvements. Develop business process models for the purpose of designing system specifications, structuring document types and procedures necessary for the improvement of work processes and information systems. Develop system requirements for problem resolution, system maintenance, system enhancement, and new application development projects. Develop Business Cases and Project Proposals with end users for new application systems. Develop workflows to automate business processes, using both automated modeling tools and workflow software. In addition to systems currently supported by ISD, the scope includes both manual business processes and those that are currently supported by end user developed systems. Core Competencies Title and Definition Weight Teamwork and Collaboration 25% Is an effective team player who adds complimentary skills and contributes valuable ideas, opinions, and feedback to the team. Simplicity 25% Reducing barriers through clear communication and streamlined processes. Innovation 25% Empowering change through collaborative teamwork. Integrity 25% Inspiring trust through transparency and accountability. Description of Duties Title and Definition % of Time E - Application Research and Analysis 35% Research and analyze processes, procedures, organizational structures, business rules, and user system requirements to identify business and software application changes which will improve PERS processing effectiveness and efficiency while maintaining or increasing customer service levels. Ensure the application system being developed is properly aligned with the proposed processes and original requirements on the project through effective coordination with technical designers, developers, and testers. Update relevant project artifacts as required to incorporate changes and clarifications. Review and approve end user test plans and outcomes to ensure complete user acceptance testing. Work in collaboration with Technical Design/Development staff to perform functional software testing, thus validating the results against the original requirements. Provide process and product improvement for the team's deliverables. E - End User Development 35% Facilitate sessions with users and others to elicit processes, procedures, organizational structures, and user system requirements. Elicit information by conducting interviews, workshops, brainstorming, shadowing, and other methodologies. Work with teams consisting of users, affected managers, project managers, technical designers, developers, testers, and others to develop system specifications for new systems and/or workflows and/or revisions to existing systems and/or workflows. Develop Software Requirements Specification in accordance with our SDLC, performing use case realization through business oriented systems design and creating business models such as business class models, state charts and sequence diagrams. Consult with end users regarding maintenance and enhancement change requests related to RIMS, jClarety, and other PERS application systems. Develop Project Proposals which include system feasibility analysis and provide cost estimates of the proposed application. Develop Business Cases with agency business staff, managers, and executives for new projects under consideration by the executive Steering Committee. Analyze and develop business process models, requirements and user test plans that satisfy state-wide employer and member stakeholders needs as well as those of other state government agencies, e.g. integration with the State Financial Management System. Provide training, mentoring and consulting to agency staff for the development of business process models. Provide technical training on new systems developed for agency staff. E - Business Process Improvement 30% Develop detailed business process models including, but not limited to, organization and process models and activity diagrams. Analyze and model activities to a single user/single session level in order to develop use case models. Analyze business process models to suggest process improvements to business users. Solve existing business problems which are not easily analyzed for a variety of reasons including variations in administrative processes, poorly designed and implemented business processes, both manual and automated, duplicate data that is frequently not synchronized properly and end user developed systems that are not effectively aligned with agency wide systems developed and supported by ISD. Design and develop workflows to automate business processes. Use in depth knowledge of modeling existing business processes in order to adapt and design new business processes using workflow concepts. Build Requests for Proposals (RFP) for IT projects if necessary. Physical Requirements - Working Conditions OPA2 Business Systems Analyst 0% Subject to pressure due to priority work or high volume of work. Air-conditioned office. Smoke-free environment. Minimal after hours and weekend work. Occasional travel is required. A valid driver's license or an acceptable alternative method of transportation is required. Guidelines List any established guidelines used in the position, such as state or federal laws or regulations, policies, manuals or desk procedures. Section Procedure Manuals OPERS Policies and Procedures How are these guidelines used to perform the job? They provide general guidance and policy directions, and framework to the incumbent who must interpret and apply them as necessary for each application. Position may recommend revisions to the above guidelines, including justification and need for the revision. Guidelines are used to provide general and specific guidance for the administration and development of rules and policies, establish the basis and criteria for required standards, and to provide interpretation of laws and regulations. Work Contacts With whom, outside of co-workers in this work unit, must this position regularly come in contact? Who How Purpose How Often DAS verbal, written technical support occasionally Contractors verbal, written consulting occasionally Agency staff verbal, written systems analysis daily Position Related Decision Making OPA2 Business Systems Analyst 0% The person in this position must deal with uncertainties that become evident while researching and analyzing business processes and users' system requirements. This person must evaluate and weigh the uncertainties and identify and chose alternatives in order to make informed decisions that directly affect: the agency's level of efficiency in the provision of services; operational effectiveness and the costs of all operating units; long range program performance. Review of Work Who reviews the work of the position? Mgr Classification How How Often Purpose X7008 in person as needed evaluating actual vs. planned performance Additional Position-Related Information ADDITIONAL REQUIREMENTS: List any knowledge and skills needed at time of hire that are not already required in the classification specification: The incumbent in this position must have demonstrated skills in conducting analyses and suggesting alternatives to current operational and management systems. Skill is also required in conducting research and analyzing varied operational systems utilized by PERS and by public sector employers statewide with the goal of improving interfaces of these multiple systems. Use multiple methodologies (e.g., UML, RUP, BPM, workflow, SDLC) to perform duties. Use multiple software applications and tools (e.g., ProVision, Rational Suite, jClarety, RIMS, SQL Query Analyzer) to perform duties. This position requires: ·The use of ISD standard development methodology (RUP/UML) as a governing process; ·The ability to recognize, analyze, and model complex business issues and information systems and to minimize impacts on other systems; ·The ability to analyze and model for multiple and new technologies; ·The ability to work with subjective concepts such as value judgements and to recognize data that is currently unavailable. SPECIAL REQUIREMENTS: List any special mandatory recruiting requirements for this position: Employees will be subject to a computerized criminal history background investigation. Adverse background data may be grounds for immediate disqualification. BUDGET AUTHORITY: If this position has authority to commit agency operating money, indicate the following: Physical Demands - General Activities (N)ot Required - 0% (I)ntermittent - 1 - 5% (O)ccasional - 6 - 33% (F)requently - 34 - 66% (C)ontinuous - 67 - 100% Lifting <10 lbs Lifting >11-25 lbs Lifting >26-50 lbs Lifting >50 lbs % of Time Notes Sitting C Desk/Office Standing N Walking O Carpet/Short distances Climbing/Balancing N Reaching - with arms and hands O Stooping/Kneeling/Crouching/Crawling I < 5 min/Carpet Talking O Hearing C Lifting I <10 lbs. Files/Paper Vision - close, peripheral, depth, ability to C adjust focus Organizational Chart To view a copy of a current organizational chart, click here. Employee Statement of Understanding I have read and understand the position description for my position. I am able to perform all of the essential functions of this position. I agree to comply with the agency's compliance policies and all laws, rules, regulations and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law or the standards of conduct to my immediate supervisor. As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to adhere to the values in all their interactions with citizens and fellow employees.
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