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					Management of Information Technology
Prachyanun Nilsook, Ph.D.
prachyanun@hotmail.com http://www.prachyanun.com

Q&A
• • • • • ใครคือมหาเศรษฐีอันดับหนึ่งของโลก ? มหาเศรษฐีอันดับหนึ่งของโลกทากิจการใด ? เศรษฐีหนุ่ม ๆ ของโลกทาธุรกิจอะไร ? มหาเศรษฐีของไทยทาธุรกิจอะไร ? ทาไมต้องเรียนการจัดการเทคโนโลยีสารสนเทศ ?

Bill Gates’ Microsoft
• Thailand Digital Inspiration June 30, 2005 หอประชุมกองทัพเรือ • E-Government • Web Services
– การทาให้ซอฟแวร์แต่ละตัวเชื่อมต่อกันได้ด้วย XML

• E-Learning

3 Generations of Business Management
• 1st Generation: Biz Tech BPR, Complex Systems, Virtual Corpns., Info. Policy, Intellectual Property, Info. Systems, more,.. • 2nd Generation: e-Biz e-Business, E-Commerce, eMarkets, Web Services, ERP, CRM, B2B, B2C, WAP, UDDI, RFID, more,.. • 3rd Generation: KM Knowledge Management, Intellectual Capital, Organizational Learning, Organizational Learning, more,.. • http://www.brint.com/

Information Management for Organization in Thailand
• • • • Telecommunication Computer Usage Internet Broadband

“Towards a knowledge-based economy”

Telecommunication

Telecommunication

Telecommunication

Telecommunication

Computer Usage

Computer Usage

Computer Usage

Internet

Internet

Internet

IT For KBE e-Government

e-Commerce

e-Education

Knowledge Management and Organization Human Resource Development Information Infrastructure and Industry

e-Industry

e-Society

ICT Development Program
Flagships and Infrastructures in IT 2010
Economy
e-Industry e-Commerce e-Government

Society e-Society e-Education

Science and Technology, R&D, Knowledge

Information Development, IT Literacy, IT HR Telecommunication Infrastructure Quantity Quality

E-Thailand
• • • • • E-Government E-Commerce E-Education E-Industry E-Society

E-Government
• • • • • E-Citizen E-Service / E-passport E-Auction E-Procurement E-Revenue / E-payment

• GFMIS :Government Financial Management Information System

• GDX : Government Data Exchange ฯลฯ

แนวทางการดาเนินงาน E-Government

http://www.ict.go.th

Web Portals

PMOC Kiosks/Call Ctr Counter Svc Mobile Devices Presentation Layers
Other Service Modules

Citizen Profiles

Security Other Business Payment and Service Common Modules Layer Profiles Gateway Authen. Modules Government Data Exchange (GDX) Exchange Layer

Ministry’s Operation Centers Databases Data Storage LayerFiles / Documents

ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน

E-Commerce
• • • • • • • E-Business \M-Commerce E-Market E-Banking \E-Cash B2B : Business to Business B2C : Business to Customer ERP \ SCM \CRM \ EDI : Electronic Data Interchange ฯลฯ

e-Commerce
Business Model
Webmaster
• Site design principles (Look & Feel/Navigation) • Site policy: sale, delivery, payment, security, privacy, satisfaction guarantee • Resource allocation • Site monitor & maintain

Site Editor
Content Policy
• Market research • Content development • Data collection • Ad options • Marketing/promote the web

Programmer
Look & Feel
Technique

Graphic Designer
Look & feel Color, picture, all graphic issue

• Domain registration • Web hosting • Development tools • Databases • Shopping carts • Transaction processing • Back office connection

Other Sales Channel Customer Service

• Daily helpdesk • Order process • FAQ • Shipping arrangements

Back Office

E-Education
• E-Learning • EMIS : Educational Management Information System • E-University/E-School/E-Classroom / Cyber University • E-Library/E-Journal/E-Book • CAI/WBI/WBT / • Videoconference / Teleconference/ Video on Demand / Distance Education • ฯลฯ

E-Industry
• • • • • • • • • • • E-Logistic E-Investment SIPA (Software Industry Promotion Agency) Software Park Wireless/Broadband/Telecommunication Agriculture Transportation Tourism CAD/CAM Auto CAD etc.

E-Society
• • • • • • E-Card E-Journal /E-Magazine / E-Variety Credit card / ATM Smart Card Learning Organization Knowledge Based Society ฯลฯ

ICT : Information and Communication Technology
• • • • • • • Computer Internet Telecommunication : Telephone/Mobile Satellite Teleconferencing Videoconferencing Communications etc.

Web Services
• • • • • • Service on Internets Database Network Security Webmaster XML

Information Systems: Challenges and Opportunities
Management

Business Challenges Information System Business Solutions

Information Technology

Organization

MIS : Management Information System
• • • • • • • • Executive Support Systems: ESS Decision Support Systems: DSS Executive Information Systems: EIS Knowledge Management Systems: KMS Office Automation Systems: OAS Transaction Processing Systems: TPS Expert System Artificial Intelligence : AI

Who are you?
• • • • CEO : Chief Executive Officer CIO : Chief Information Officer CTO : Chief Technology Officer CFO : Chief Financial Officer

• Why ???

Guest Lecturer
• Prachyanun Nilsook, Ph.D.
– Ph.D. Educational Communications and Technology – prachyanun@hotmail.com – http//www.prachyanun.com – 081-7037515

• King Mongkut’s Institute of Technology North Bangkok, KMITNB


				
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