Outcomes Assessment Plan
Institutional Mission Goal: Administrative Objectives: Means of Assessment/Criteria:
The University provides adequate 1. The bookstore will start offering 1. The bookstore will create a new
resources, a supportive environment “e-books” as an alternative program for sales category for e-books to track their
and effective management to support students in the textbook department. sales.
the University’s instructional and
2. The bookstore will increase store 2. The bookstore will work with Public
security. Safety to obtain a new camera security
system and will have the Public Safety
Bookstore Mission Statement: department conduct safety and security
seminars with store employees.
The Harding Bookstore is dedicated to
the support of Christian education by
providing textbooks, study aids, general 3. The bookstore will improve store 3. Bookstore staff will conduct regular
books, supplies and gifts to Harding’s safety by minimizing tripping and daily walk-throughs of the store to
students, staff, alumni and friends and falling risks to customers and clean walkways and remove items that
by providing literature and religious employees. could cause a fall.
materials for churches and Bible school