Teamwork in Outage
• Some plants have reduced outage times significantly
• e.g. from 80 to 22 days over 15 years
• while maintaining or improving safety
• e.g. number of unplanned outages
• Many plants plan to introduce Outage Control Centers,
or improve existing ones
• Outages are continually changing
• E.g. Increasing constraints on shift patterns (working times)
• Maintenance error is still an important issue
• How is a successful outage organization structured
and operated? How can outages be improved?
• What is the role of organizational factors?
• E.g. shift patterns, teamwork, role changes, incentives, trust
• What is the role of technical support systems?
• E.g. Large Screen Displays?
• How can good practices be transferred between plants?
• Are lessons learned from teamwork in outage relevant for
teamwork in the MCR (or between MCR and FOs)?
• Summer 2010: Pilot study, interviews at a U.S. plant
• Showed importance of organizational / teamwork factors
• More opportunities for field studies are available
• Field studies of outage organizations
• Collaboration with HRP design projects on outages
• Expected results
• Identification of success factors for organizing outages
• Recommendations for the design of Outage Control Centers
• Guidance for reducing maintenance errors during outages