Michelle Clarke - Worky

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Michelle Clarke - Worky Powered By Docstoc
					                 Michelle Clarke
                 Program Management and Delivery Lead

                  Michelle Clarke is an experienced technical Program Manager who has worked on multiple global-
                  scale online, e-Commerce and software projects.

                 Michelle Clarke's Professional Experience

2011 - Present - Program Management and Delivery Lead

  2008 - 2011    Microsoft - Program Manager II
                 Microsoft Ireland (European Development Center)
                 Program managed the development of multiple web features for the Microsoft Office 2010 release
                 • Shipped a suite of community features to the platform including community
                 submitted Video, Images, Templates and online Contests
                 • Delivered robust technical specifications for each of these feature areas
                 • Managed multiple feature crews (developers & testers) in parallel over multiple milestones to
                 ensure the suite of features combined into an overall high quality release
                 • Tightly managed the schedule to ensure that all products shipped on time while still maintaining
                 a high quality bar
                 • Ensured the experience delivered was scalable ( attracts ~160 million unique visitors
                 per month), highly available and secure
                 • Drove compliance to ensure features met with accessibility, privacy and legal guidelines for
                 submitting and distributing user generated content on the web
                 • Remotely collaborated with customers, product planning, marketing and designers around the
                 world to ensure the final products designs delivered a world class user experience
                 • Ensured the shipped products were localizable to 36 markets around the world and co-ordinated
                 the launch in numerous markets around the world
                 • Regularly reported project status back to Redmond leadership team which consistently resulted
                 in outstanding performance feedback for the Office Ireland Development Team

    Key Skills   Marketing, Microsoft Office

  2007 - 2008    Microsoft - Partner Technical Specialist
                 Microsoft Ireland (Irish Subsidiary – SMS&P team)
                 Technical Specialist responsible for developing the overall strategy for optimizing the Core
                 Infrastructure capabilities of Microsoft managed partners in Ireland
                 • Advisor to the top Core Infrastructure partners in Ireland on how to implement the correct,
                 tailored technology strategy for securing and optimizing their customer’s infrastructure using the
                 Microsoft technology stack
                 • Technical trainer to Microsoft partners on security, infrastructure management and software
                 deployment using the System Center suite and Microsoft Windows Server 2008
                 • Coached the partner technical community on how to win business through a robust pre-sales
                 technical pitch and cross selling to win additional Microsoft business

    Key Skills   strategy, Technical Trainer, Trainer, Windows Server 2008

  2006 - 2007    Avanade - UI Team Lead
                 User Interface Team Leader for a Toyota Car Insurance Web Application
                 - Lead the user interface development team ensuring the web application was delivered both on
                 time and to specification
                 - Implemented the front-end user interface using ASP.NET 2.0, HTML and JavaScript
                 - Developed process logic using the Microsoft User Interface Process Application Block v2.0
                 - Implemented business logic layer using C# within Visual Studio 2005
               Development Team Leader for a custom deployment tool to control the automated server
               provisioning process in data centers
               - Lead the development team through the analysis, design, build, test and deployment for the 3-
               tier .NET application
               - Managed the integration of the tool with other solutions to ensure successful integration with
               minimal rework
               - Implemented the front-end user interface using ASP.NET 2.0
               - Developed a decision engine and the middle tier business logic using C#, XML and ACA.NET 4.1

  Key Skills   .NET, .net 2.0, ASP, ASP.NET, data, HTML, JavaScript, team leader, Web Application, XML

2004 - 2006    Accenture - Program Manager (started as Solution Developer)
               Program managed the delivery of a custom configuration management tool and deployment
               service. The integrated suite of tools developed is used for the managing and provisioning of
               servers and application instances in data centers.
               Responsibilities included overseeing the implementation of the full software development lifecycle
               of analysis, planning, design, build, test and deploy using the Accenture Delivery Methodology

               Development of the Proof of Concept for a configuration management tool (see tool described
               - Developed a facade to the Microsoft Automated Deployment Service using C#/WMI within Visual
               Studio 2005 Beta Version
               - Exposed the facade as a Web Service that conformed to a well-defined contract interface

               Architected and developed an environment for the Workflow Engine – Mercury IT Governance.
               Installed and Configured Oracle 9i Database Server with Oracle Fail Safe Release 3.3.3 on Microsoft
               Windows Server 2003 Clustering Services.

  Key Skills   Configuration management, data, Oracle, Oracle 9i, Software Development, Windows Server
               2003, WMI

2003 - 2003    Institute of Information Management Bremen LTD, Germany - Programmer
               Project involved programming a CMS-based website about eCommerce.
               Skills gained included:
               - Liaising with work colleagues in a team environment through a foreign language
               - Gained valuable knowledge about e-Commerce, e-Learning, e-Government and rendering
               websites to be more accessible to people with disabilities

  Key Skills   cms, ecommerce, programming

               Michelle Clarke's Education and Qualifications

      2010     Bachelor/Degree - MA ICT, Masters of Information and Communication Technology
               Trinity College, Dublin

      2004     Bachelor/Degree - BA ICT, Information & Communication Technology
               Trinity College, Dublin

               Michelle Clarke's Additional Information


               Blog -
               RSS Feed -
               Linkedin Profile -

               Active search and rescue volunteer/ team member with the Dublin Wicklow Mountain rescue team
• MA ICT [M.A - Masters Information and Communications Technology]
• BA ICT [B.A (Mod.) Information and Communications Technology]
• MCSD [Microsoft Certified Solution Developer]
• MSF 3.0 [Microsoft Solutions Framework 3.0]
• Prince2™ [Prince2™ Project Management practitioner]
• Innovation Management certified by the National Institute of Technology Management,
University College Dublin
• Technical editor of book on Visual Studio 2008 (

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