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The Australian Government Business Process Interoperability

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The Australian Government Business Process Interoperability Powered By Docstoc
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    Digital Futures Initiatives in Australia



                     Trevor Smallwood
     Branch Manager, Capability Building Projects Branch
    Australian Government Information Management Office
                          (AGIMO)
          Department of Finance and Administration
                      September 2007
                                   About AGIMO

2   The Australian Government Information
    Management Office (AGIMO), Department of
    Finance and Administration is working to make
    Australia a leader in the productive application of
    information and communication technologies (ICT)
    to government administration information and
    services.

    AGIMO fosters the efficient and effective use of
    information and communications technology (ICT)
    by Australian Government departments and
    agencies. It provides strategic advice, activities
    and representation relating to the application of
    ICT to government administration, information and
    services.

    www.agimo.gov.au
    AGIMO - Policy, Strategy,
    Guidance and Support

3
                                            Governance

4              Management
                 Advisory
                Committee


               Secretaries’
               Committee
                 on ICT



                         Business Process
    CIO Committee         Transformation
                            Committee
    Australian Government
    Architecture (AGA)

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                                         Policy, Delivery, Technology Futures


                                                      Era
6                                 Yesterday          Today           Tomorrow
        Perspective                       Policy/Technology Continuum
          Policy Strategy          Safety Net        Participation      Attainment
            Policy Target          Symptoms            Barriers           Causes
            Policy Driver           Poverty           Economy           Well-being
         Customer Focus          Circumstance         Behaviour       Responsibility
        Delivery Output            Payments           Referrals        Pre-emptions
       Delivery Structure           Central             Local             Virtual
             Value Model          Value Chain        Value Shop       Value Network
    Application Architecture       Procedural      Service Oriented    Event Driven
        Technology Focus            Database         Connectivity       Embedded
         Locus of Contact      Processing Agency   Provider Nodes       Individual
    Delivery Provisioning         Assessment        Service Offer     Orchestration

                                 Reactive             Proactive          Preventive
1
        Safety-net                   Participation                                          Responsible
2                                                                                                         Straight-through   Event Automated
              No-one left out           No Wrong Door   One Stop Shop            Self Service
                                                                                                               Service           Service

3
     Intensive Service                    Assisted Service                   Self Service                      Event Service
4
    3rd                       One Stop
    Parties                                                     Phone                 AGOSP
                            Contact Centre                                                                       Event Process
                                                                                                                 Management
5                                                                                                                 (back office)
Community
 Access                         Government Business Process Management
  Point


6
                                  Lead            Lead                                                          Org 1          Org n
                                                                 Agency C        Agency Z
                                 Agency A        Agency B
    Service
     Finder




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                                                                        Employment
                                                            Health
                                                          International Travel
                                              Justice
                                                                        Education
                                                         Welfare
                                                               Security
                                         More Initiatives . . .

8   •   Australian Government Online Service Point (AGOSP)
    •   National Information Sharing Strategy
        – (agreements, IP, standards, services, infrastructure)
    •   Spatial Data
    •   ICT Skills
    •   eSecurity National Agenda
    •   ICT Investment Framework
    •   Standard Business Reporting
    •   Whole of Government Business Continuity
    •   Data Centres
    •   Business Process Transformation
9

				
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posted:4/2/2013
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