Weightloss Retail Phone Script
Before YOU get on the phone: Smile, Smile, Smile,(They can hear YOU Smiling) Drink a Glass of YOUR Favorite Herbal Concentrate Tea, so YOUR Energy is UP ! Think about how YOU can help change the LIFE of the person YOU are about to call ! NOW YOU are ready! Hi________My name is _________, and I am returning your call regarding our Natural Weightloss Program. How are YOU today? I AM GREAT ! Let me ask you a few questions, and then I will tell you all about our Incredible programs, O.K.? How much weight do YOU want to lose________? Are YOU SERIOUS? What have you tried before? Why did those diets NOT work for you?(Remember, they would not be calling you, if they had worked) Whatever their response is....take the PROBLEM they had with the DIETS they tried, and give them OUR SOLUTION to it...example: PROBLEM: I was always HUNGRY SOLUTION: No Problem...YOU are going to LOVE this, because YOUR appetite will be TOTALLY under control ! PROBLEM: I was soooo BORED eating the SAME foods every day. SOLUTION: No Problem...YOU are going to LOVE this, because YOU can still eat a GREAT Variety of FOODS, while losing weight ! We make it so easy by including a FREE Colorful dining guide ! PROBLEM: It was soooo Expensive ! SOLUTION: No Problem....YOU are going to LOVE this, because it is a LOT less than you are currently spending on food, so YOU WILL SAVE A LOT of money on your Grocery bill !
WHY do YOU want to lose the weight? (LISTEN, LISTEN, LISTEN)example: (Wedding, Dr. said it’s necessary, Reunion, Vacation, Health Problems.....) (Their Name) YOU are going to LOVE our program. We WILL help you to lose your weight and inches, FEEL GREAT, and KEEP IT OFF for good. TESTIMONIALS: (YOURS & Others>30 second version>Use testimonials similar to the results they want, ex: 40lbs Use stories of people who lost around 40lbs.>Use stories of people YOU know 1st, or these:) My friend Maritta lost 40 lbs in 2 months eating TacoBell every day, & her daughter Tanja lost 35 lbs. in 6 weeks after giving birth to her son, & she has kept it off for over 9 years. Jenny has a serious Thyroid condition, and still went from a tight size 14 to an 8 in her clothes, and lost 42 pounds & 86 inches of fat! Sheldon lost 45 lbs in 7 weeks & he can see his knees for the 1st time since he’s been married, & his wife Jennifer lost 15 3/4 inches & 21 lbs in her 1st 30 days! Brett lost 55 lbs in just 2 months, & Said lost 140 lbs while eating Persian & Italian food, & has kept it off for over 15 years, so I Know YOU WILL get GREAT Results also!!!! Our program is by HERBALIFE International, and is based on over 30 years of proven success by Dr. David Heber, the Director of the UCLA center for Human Nutrition... We have been in business for 28 years. We operate in 67 countries, and we have over 60 MILLION satisfied clients worldwide, who have lost weight, and feel GREAT....and we can help YOU too ! We customize a program to YOUR Body’s daily needs to achieve YOUR IDEAL SHAPE. We have 3 simple programs to choose from: the QUICKSTART, the ADVANCED, & our Most Popular>>The ULTIMATE. Your QUICKSTART Program is your FAST Program. It gives YOU ALL of the Nutrition & Protein YOU need on a daily basis, so YOU lose the weight in a Healthy way, feel GREAT, and keep it off FOR GOOD. As well, when YOU intake the correct Amount & Type of Protein for YOUR body, YOU are completely Full & Satisfied ALL Day ! How is your energy? Do you get tired during the day or after work? YOU will LOVE our HAPPY TEA officially HERBAL CONCENTRATE. It will give YOU Natural Energy in less than 15 minutes,...and we also call it DRINK & SHRINK...because it will speed up you weightloss as well! How much do you spend on Lunch or Dinner a day...$5...$7 ? Well YOU are going to LOVE this program (name), because YOU will save SOOO much money on your food bill, as this program provides
you with 2 Nutritious meals a day with our YUMMY food supplement, and Personalized Protein Powder, at ONLY $1.70 a meal...YOU can’t even have a cup of coffee for that anymore, let alone eat a healthy meal. The QUICKSTART program is ONLY $146.80 for about a months supply. Your ADVANCE Program is your Faster Program. It includes everything I mentioned in the Quickstart, plus 2 additional targeted products which will make your weightloss even more effective: Do you want to lose inches, cellulite,(for men>Love Handles/Spare Tire) or get rid of that Bloated feeling? Then YOU definitely want our CELLULOSS. Our Amazing NEW Total Control tablets, will burn fat, block cravings, boost energy & totally control your appetite. Your FASTER program is ONLY $2.60 a meal so The ADVANCED program is ONLY $204.87 , for about a months supply. Your Ultimate Program is your fastest & most effective program. Do you snack late at night or get hungry or have cravings? (YES) Then YOU definitely need our SNACK DEFENSE tablets...they will help to control your late night cravings and help you to SNOOZE & LOSE. Do you snack, drink sodas, crave sweets, salt or like Chocolate? YOU will LOVE our HEALTHY SNACK PACK, which includes Incredible Protein Bars, that taste like candy, crunchy & salty Soy Nuts made with Cardio Salt that is GOOD for your Heart, & Yummy Protein Drink Mixes that you mix in your water that taste like soda. ALL of these snacks are Healthy choices that help you to get the proper amount of protein for your body. Have you ever seen someone who has lost weight, & they look skinny, but flabby & unhealthy? That’s because they are DIETING, & eating less, so they get less nutrition,& are not getting the proper amount of Protein they need...and they lose muscle & get flabby. With YOUR Herbalife Program...YOU eat less & YOU get MORE Nutrition, and YOU get the right amount & combination of Protein...so YOU never lose muscle or get flabby, even if you do not exercise! Your OPTIMIZER Program, including EVERYTHING in the Advance Program.....is ONLY $3.80 a meal, that is less than eating at McDonald‘s.....& ONLY $253.60 for about a months supply! ***(Read ONLY if they respond to a We’ll Pay YOU Ad ):Right now, We are running a SPECIAL PROMOTION.... #1) We will pay YOU while YOU are losing weight. We’ll pay YOU $.50 per pound you lose on our QUICKSTART Program, $1 per pound on our ADVANCED Program, & $1.50 per pound on our ULTIMATE Program, that you lose in the 1st 30 days, towards your next program. #2) We have an Incredible Referral Program. When YOU lose____lbs. (name), everyone will of course notice, and ask how you did it, so for Everyone YOU refer to us, we will pay YOU $10 per referral who gets started on a program, that YOU can use towards your next order, or YOU can
stories to share. #4) Once YOU receive GREAT results, and are confident in the products, we will show YOU how YOU can make an EXTRA $500-$1500 a month part-time around YOUR schedule, without disturbing your current job...by helping other people. receive a NEW FREE product to make YOUR weightloss even more effective. #3) YOU can submit your Before & After photos to our company, and they will pay YOU $200-$500 if they use them, & they are always looking for NEW ( NAME ), YOU are going to LOVE YOUR program, and Most Importantly, this time YOU will be able to lose the weight & to keep it off for good. If YOU place YOUR order NOW, I AM going to include a FREE “Customer Care Package? to help YOU lose the weight even quicker & easier. So ( NAME ), WHICH Program do YOU want to start with? The QUICKSTART , The ADVANCED, or The ULTIMATE Program? (Shhhhh...Don’t say a word until they answer) CASH/CHECK >>( If you prefer to collect cash or check, and want to meet with them in person, offer them 2 appointment times, & ask which is better for them ..You can meet them at their house, or yours, or if you prefer a public place meet them at a Starbucks or similar location that is easy to find, & convenient for you. Credit Card/Debit Card >>GREAT...Do YOU want it shipped to your home or your work? How do YOU spell your name? What is your address? What card do YOU want to use ? Visa, Master Card, Discover, American Express, or a Debit card? What is the name as it appears on the card? The card number? Expiration date? The CV2 number (3 digit number appears on back of card/usually after card #... for prevention of fraud if they ask why.) I am really Excited for YOU. YOU are going to LOVE Your Program. I look forward to working with YOU to achieve your GOALS. YOU will receive Your package in a few days (Always tell them more time than it will take...they will be thrilled when they get it earlier than you promise) Please watch the ShapeWorks DVD, as this will help you to get the BEST results. It is VERY IMPORTANT to call me before YOU start anything, so I can help YOU to Personalize your Program. CONGRATULATIONS & Have a WONDERFUL day!.... ( Get off the phone!!!! The more YOU talk, YOU will talk them right OUT of their decision, They already said YES!!!! ) )
***If they have not called you on the day their package arrived, call them. Help them customize their program. The “Customer Care Package? includes the following: 1) Medium Tablet Box>>>Stock #8625 2) 1 Shaker Cup>>>Stock #8151 3) 1 Formula #1 container Large>>>Stock #8640 (Add a different flavor shake sample than the flavor they ordered) 4) Fabric Measuring tape>>>Stock #8636 5) Product Catalog>>>Stock #6240 6) DVD-Personalize Your Program> for Customers>>Stock # (English) #9 (Spanish) 7) A sample of a product they did not yet order, ex: Lift-Off, Protein Bar (ask what flavor they would like to sample for FREE?) If you sample them Tea, Snack Defense, Celluloss etc...give them a 1 day sample in an empty bottle, so they can see the Actual product, and will know what to order when they like the sample) 8) Make sure YOUR name, phone #, email, websites, & Instructions etc... are on EVERY Product ( YOU can order inexpensive labels at www.ArtisticGreetings.com ) or Printing Depot for $1 a page of 33, or print your own !
Hi Kim, CONGRATULATIONS on getting started on your HERBALIFE Nutritional Weightloss Program. You WILL Love it. I look forward to helping you achieve your desired results. Please watch the enclosed product video, as it will help you to get the best results, then call me with your beginning weight and measurements: Chest/Waist?Stomach?Hips?Right Thigh?and Right Arm , and I will help you to get started ! Please wait to start until we speak........................................ ...................Have a WONDERFUL day ! ....................................Health & Wealth ....................................Your Name ....................................(310)XXX-XXXX ............................YourEmail@xxx.com (you can download a customer follow-up sheet and shake and pie recipes at www.LosAngelesSTS.com )