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ExPERT CaRE_ PROFESSIOnaL aTTEnTIOn - Bupa

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ExPERT CaRE_ PROFESSIOnaL aTTEnTIOn - Bupa Powered By Docstoc
					                                   Registered Office:
                                   Bridge House
                                   Outwood Lane                     FOREST COURT nURSing hOmE,
                                   Horsforth
                                   Leeds LS18 4UP                   miTChEldEan, glOUCESTERShiRE
                                   tel: 0845 600 4622



                                                                    ExPERT CaRE,
                                                                    PROFESSIOnaL
                                                                    aT T E n T I O n




                                   Care homes
                                   Cash plans
                                   Dental insurance
                                   Health analytics
                                   Health assessments
                                   Health at work services
                                   Health centres
                                   Health coaching                               Forest Court is a tastefully converted and modernised Victorian
                                   Health information                            private house. It offers dementia nursing care, respite, convalescence
                                   Health insurance
                                   Home healthcare                               and palliative care.
                                   Hospitals
                                   International health insurance                www.bupa.co.uk/care-homes
                                   Personal medical alarms
                                   Retirement villages
                                   Travel insurance




      24062011                     www.bupa.co.uk/care-homes




BU0014 Forest Court 8PP.indd 1-2                                                                                                                          18/07/2011 15:26
      W E L C O M E TO
      FOREST COURT


      A comfortable home with every modern convenience
      Forest Court is surrounded by glorious landscaped                                                                                                                                  ExPERT CaRE,
      grounds and is situated in the picturesque countryside
      near Ross-on-Wye, just outside the village of Mitcheldean.                                                                                                                         PROFESSIOnaL
      Originally a private house it retains many of its original
      period features, but has been thoroughly modernised                                                                                                                                aT T E n T I O n
      and offers residents comfortable accommodation with
      full lift access throughout.
      The layout and relaxed, homely atmosphere encourages
      all the residents to enjoy Forest Court in their own
      individual way. Whether it’s watching their favourite
      television programmes or chatting with friends and
      visitors, the three attractively furnished lounges offer
      our residents the perfect space. We also have a
      dedicated activities room. At mealtimes residents can
                                                                      THE BEST CaRE,                                                                                                     E V E R YO n E ’ S
      enjoy freshly cooked breakfast, lunch and dinner in the
      spacious dining area or eat in their own room if preferred.     WHEnEVER IT’S                                                                                                      DIFFEREnT
      And in good weather they enjoy sitting out in one of the
      patio areas over looking the beautiful countryside or in
                                                                      nEEDED                                                                                                             E V E R YO n E ’ S
      the pretty enclosed garden.
      The on-site hair salon is a real favourite with residents and
                                                                                                                                                                                         UnIqUE
      other treatments and therapies are available on request.
                                                                      Always a warm welcome                                   Valuing individuality                                      A wide range of care and support
                                                                      At Forest Court, we want residents to feel at home      At Forest Court each resident has a key carer or           At Forest Court we provide specialist dementia nursing
                                                                      with us, however long or short their stay. So we keep   named nurse and we talk to residents and families          care, respite, convalescence and palliative care.
                                                                      rules and regulations to a minimum and aim to create    about individual preferences and feelings. This allows
                                                                                                                                                                                         Bupa is one of the leading providers of dementia
                                                                      a friendly, caring environment. We know it’s very       us to create a personal care plan to meet the resident’s
                                                                                                                                                                                         care within the UK. We focus on the resident’s individual
                                                                      important to strike a balance between providing care    needs, and ensures we understand their particular
                                                                                                                                                                                         needs rather than the symptoms of the disease.
                                                                      when it’s needed, and helping the resident to be as     likes and dislikes.
                                                                                                                                                                                         Personalised, expert care is based upon the person first,
                                                                      independent as possible.
                                                                                                                                                                                         with staff building a detailed picture of the residents’ life.
                                                                      Forest Court maintains the highest standards of care    Care based on understanding
                                                                      and hygiene, so all the rooms are cleaned daily and     We operate a unique care documentation system
                                                                                                                                                                                         Memory boxes
                                                                      there’s an on-site laundry where all the residents      called Quest. This assesses all our residents’ health
                                                                                                                                                                                         We create memory boxes for dementia residents with
                                                                      clothes are washed and ironed.                          needs and personal preferences. It reflects the
                                                                                                                                                                                         the help of their relatives. The boxes, which are fitted
                                                                                                                              person’s life experiences, their likes, dislikes and
                                                                                                                                                                                         outside their bedroom door, provide a link with the
                                                                      We believe in creating a comfortable and homely         choices. We gather all the relevant information from
      Forest Court                                                                                                                                                                       resident’s life and contain a selection of personal
                                                                      environment with the reassurance of registered          health and social care professionals, as well as
                                                                                                                                                                                         items; everything from photographs and keepsakes, to
                                                                      nurses and well-trained care assistants on hand         family and friends, and we encourage them to
                                                                                                                                                                                         certificates and trinkets. They help to orientate the
                                                                      day and night. Some bedrooms are ensuite, and           participate in the residents’ ongoing care.
                                                                                                                                                                                         resident, bring back fond memories and help carers have
                                                                      many enjoy delightful garden views. All bedrooms
                                                                                                                                                                                         meaningful conversations with them.
                                                                      have a 24-hour call system, with thermostatic           Remembering and appreciating the past
                                                                      radiators and a television point, and some can          We create a ‘Map of Life’, to help us get to know a
                                                                      accommodate two people if required. Our home is         resident’s history. It illustrates what they’ve done and
                                                                      designed to encourage mobility, in a safe and           where they’ve been in a simple, interesting way. It also
                                                                      supportive environment.                                 acts as a reminder for the resident of past times, and
                                                                                                                              a guide to their interests and routine now.
                                                                                        InDIVIDUaL CaRE THaT
                                                                                        MEETS YOUR nEEDS
      Local village pub




BU0014 Forest Court 8PP.indd 3-4                                                                                                                                                                                                                18/07/2011 15:26
                                                                                                                         InSIDE
                                                                S U P P O R T,                                           FOREST
                                                                FRIEnDSHIP                                               COURT
                                                                anD SHaRED
                                                                InTERESTS                                                At Forest Court many of our
                                                                                                                         well-furnished, attractively
                                                                                                                         decorated bedrooms have
                                                                                                                         delightful views over the           Cosy, well-equipped bedrooms with pretty garden views.
                                                                Very much part of the community                          surrounding landscaped gardens.
                                                                There’s plenty for our residents to enjoy at Forest
                                                                Court including music and movements sessions,            Some bedrooms are ensuite, with
                                                                quizzes, sing-a-longs, pet and reminiscence therapy.     garden views, and all have a
                                                                                                                         24-hour call system, thermostatic
                                                                We have regular visits from local entertainers, which    radiators and television points.
                                                                everyone enjoys. And we can arrange for residents to     Residents are encouraged to bring
                                                                meet up with local churches or religious groups.         ornaments or photos to make
                                                                Residents are encouraged to pursue their own interests   their room feel more homely.
                                                                or maybe try something new.

                                                                Get involved
                                                                While we provide round the clock care, there’s always
                                                                the need for support from friends and family. So we
                                                                encourage them to get involved with all aspects of
                                                                                                                                                             The welcoming, attractively furnished dining room.
                                                                everyday life, including activities and community
                                                                events. There are plenty of places to spend time
                                                                together and we make sure that residents, friends
                                                                and family have the privacy they need.


                                                                                                                         HOME
                                                                                                                         CHECkLIST
      Va R I E T Y a n D                                                                                                 Number of rooms
                                                                                                                         40 rooms
      I n S P I R aT I O n                                                                                               Daily cleaning
                                                                                                                         Yes
                                                                                                                         On-site parking                     Spacious beautifully maintained gardens with a relaxing patio area.
      Something to enjoy everyday                                                                                        Yes
      At Bupa we know that popular activities and stimulating                                                            Types of care
      interactions are a vital part of good nursing care.
                                                                                                                         • Dementia nursing
      If something interesting is planned every day it helps
      to keep our residents’ minds active, and improves                                                                  • Respite
      their appetite.                                                                                                    • Palliative
                                                                                                                         • Convalescence
      Our Community Connections team at Bupa supports
      fundraising and volunteering. We regularly hold                                                                    Additional extras
      community events and invite friends, family, the                                                                   • Therapies not in the care plan
      local community, and people who live alone, into the                                                               • TV Licence
      care home to meet the residents and join in some                                                                     (for residents under 75)
                                                                  TaILORED CaRE,
      fun activities.                                                                                                    • Newspapers and magazines
                                                                  FOR EVERY InDIVIDUaL
                                                                                                                         • Telephone bills
                                                                                                                         • Personal toiletries               Just one of several bright,comfortable lounges.




BU0014 Forest Court 8PP.indd 5-6                                                                                                                                                                                                   18/07/2011 15:26
      a CHOICE OF                                                                                                                                                                               DIREC TIOnS
      D a I LY M E a L S
                                                                                                                                                                                               Forest Court Nursing Home
                                                                                                                                                                                               Bradley Court Road, Mitcheldean,
                                                                                                                                                                                               A40
                                                                                                                                                                                                        Lea
      Carefully chosen menus
                                                                                                                                                                                               Gloucestershire GL17 0DR
      Mealtimes are an important part of our residents’ day.                                                                                                                                   Phone: 01989 750775
                                                                                                                                                                                                     B4222

      Our experienced chefs create balanced meals
      using the freshest ingredients. Soon after residents                                                                                                                                                             Lea Line
                                                                                                                                                                                                       B4224
      arrive, they meet our catering team to discuss their                                                                                                                                                                             A40
      personal preferences and dietary needs. There’s                                                                                                                                                     Lea
      plenty of variety, and all our menus are assessed for                                                                                                                                            Bailey Hill
      nutritional value.




                                                                                                                                                                                                                            y C t Rd
                                                                                                                                                                                                                                                                         A40
      Residents can eat in their room, or join others in the
      dining room over looking the courtyard, and friends




                                                                                                                                                                                                                        le
                                                                                                                                                                                                                        d
      and relatives are always welcome. Every day we show




                                                                                                                                                                                                                      Bra




                                                                                                                                                                                                                                                               Ch
                                                                                                                                                                                             Wigpool




                                                                                                                                                                                                                                                                urc
      the menu in large clear type on display boards in the                                                                                                                                                 B4224




                                                                                                                                                                                                                                                                   hR
      dining room.
                                                                B U Pa




                                                                                                                                                                                                                                                                     d
      For residents who get hungry outside normal kitchen
                                                                                                                                                                                                                                                            Longhope
      hours, there’s a Night Bite menu - available between
      6.30pm and 6.30am. This offers a range of snacks
      including fruit, sandwiches, cereals, yoghurts and
                                                                P E aC E O F M I n D                                                                                                                       Mitcheldean
                                                                                                                                                                                                                                       B
                                                                                                                                                                                                                                           ar         ill
                                                                                                                                                                                                                                                              A4136
                                                                                                                                                                                                                                                ton H
                                                                                                                                                                                                                     A4136
      hot or cold drinks.
      We frequently serve homemade cakes with tea                                                                                                                                                             Plump Hill
      or coffee in the afternoon.                               Bupa care — for everyone                                      Training and supporting our staff
                                                                There are over 300 Bupa care homes in the UK and you          Bupa is proud to be one of the UK’s largest organisations        Directions:
                                                                don’t need Bupa health insurance to benefit from our          to gain the prestigious government backed Investor In            From Gloucester follow the A40 signposted
                                                                care. In fact, over two-thirds of our residents receive       People (IIP) award.
                                                                                                                                                                                               Ross on Wye. At the village of Huntley
                                                                some level of funding assistance.
                                                                                                                                                                                               continue straight ahead at the main set of
                                                                We conduct an independent survey to help us improve           Help and advice on planning and financing care
                                                                                                                              Every resident is different, so our fees vary. Prices cover      traffic lights. About eight miles after the
                                                                standards in areas such as activities, food and
                                                                                                                              single private rooms with 24-hour care, all meals and            village of Huntley, turn left into Bradley Court
                                                                accommodation. Bupa has the highest number of
                                                                highly rated Care Homes in England by the Care                laundry. The home manager can give you full details of           Road at the small crossroads. The driveway
                                                                Quality Commission.                                           the costs of a resident’s stay. There are additional charges     to Forest Court is signposted a mile later on
                                                                                                                              such as physiotherapy, hairdressing and speech therapy.          the left.
                                                                Specialist training                                           How much you need to contribute to the overall cost will
                                                                                                                                                                                               From Monmouth on the A4136 continue
                                                                All our homes are run by experienced managers and             depend on the type of care needed, and the amount of
                                                                teams of qualified nurses and carers. Our carers have         capital available. For further information on Bupa Care          through the village of Mitcheldean. At the mini
                                                                the highest NVQ achievement rate in the care sector.          Homes and help and advice on funding visit our website           roundabout take the first exit and continue
                                                                                                                              www.bupa.co.uk/care-homes                                        through the village for approximately one
                                                                We have a unique staff initiative called ‘Personal Best’ to
                                                                help carers understand how important it is to meet the                                                                         mile. At the edge of the village continue
      Tailored requirements                                     needs of residents.                                                                                                            straight ahead for half a mile. Forest Court is
      At Forest Court we know how important it to cater                                                                                                                                        on the right.
                                                                We also run training programmes for dementia carers
      for every resident’s dietary needs. Whether it’s weight
      concerns, cholesterol or food intolerances, our menus
                                                                in partnership with the Alzheimer’s Society, Joseph                                                                            For further information about Forest Court,
                                                                Rowntree Foundation and Bradford University.                                                                                   either contact the home manager directly or
      fulfil their needs, while always being enjoyable. If a                                                                     YOU DOn’T nEED BUPa HEaLTH
      resident has difficulty chewing or swallowing, we         Our aim is for every resident to continue their daily lives      InSURanCE TO COME InTO                                        simply call in at any time.
      prepare modified textured food to suit them.              with privacy and dignity in a safe, caring environment.
                                                                                                                                 OUR CaRE HOMES




BU0014 Forest Court 8PP.indd 7-8                                                                                                                                                                                                                                          18/07/2011 15:26

				
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