WEDNESDAY SESSIONS

WEDNESDAY SESSIONS PRE-CONFERENCES 9:00 am – 12:00 pm HELPING YOUR PATRONS WITH HISPANIC GENEALOGICAL RESEARCH JR Ballroom 3 Learn how to assist your patrons with their Hispanic genealogy. This preconference will investigate the use of Hispanic genealogical sources, research methodology, and reference strategies. Ruth Gomez Schirmacher has over 20 years of experience as a reference consultant at the Family History Library. The program will be helpful to all librarians serving Hispanic patrons with genealogical or historical research. Speaker: Ruth Gomez Schirmacher, LDS Family History Library Consultant Audience: Public Librarians ULA Section/Sponsor:GENRT 9:00 am – 4:30 pm ELECTRONIC SERIALS CATALOGING WORKSHOP PARTS I & II Jr. Ballroom 2 Electronic Serials Cataloging Workshop is designed as a hands-on training course for cataloging electronic serials distributed through the Web. This workshop is based on Anglo-American Cataloging Rules (AACR), 2nd edition, including the 2001 amendments and the revised edition published in 2002. It incorporates key revisions of chapter 9, "Electronic resources" and chapter 12 "Continuing resources" that apply to electronic serials, but is not a comprehensive course on serials cataloging. The course is also based on Library of Congress Rule Interpretations, the MARC 21 format, and CONSER specific policies and practices set forth in the CONSER Cataloging Manual and CONSER Editing Guide. The curriculum includes six sessions: Introduction, Cataloging an online serial, Aggregations and packages, Online versions, Changes that affect cataloging, and Case studies. Speaker: Linda Gonzalez, BCR Member Services Librarian Audience: Academic Librarians ULA Section/Sponsor: TSRT 1:30 pm – 4:30 pm HAND IN HAND: CUSTOMER SERVICE AND TEAM DEVELOPMENT IN YOUR LIBRARY JR Ballroom 1 Part one of this workshop focuses on creating outstanding customer service for the patron, including information and techniques on how to better communicate with the patron and to solve some of those conflict situations that occur. We also look at the value of customer complaints and compliments and what to do with them. In part two, we focus on building strong library teams and how teamwork is the key to our internal and external customer successes and failures. We also examine the 5 stages of team development and look at where are teams are today and where we want them to be six months from now. This session is hands on, interactive and utilizes the concepts of fun and learning. Andrew Sanderbeck is a trainer, consultant and expert that speaks for libraries, library systems and consortiums from St. Petersburg, Florida. He publishes the Library~Connect Newsletter which is read by thousands over library professionals in the United States and 9 other countries around the world each month focusing on Customer Service and Team Development issues in your library. Andrew is also the chair for the Small and Rural Libraries Section of the Florida Library Association. Speaker: Andrew Sanderbeck, Libraries Connect Institute Audience: Public Librarians ULA Section/Sponsor: Public Section THE BEST BUSINESS RESOURCES IN THE BEST BUSINESS TOPICS JR Ballroom 1 The main purpose of this session is to show reference librarians the top ten business-related resources in ten different subject areas. The subject areas that will be covered in this session are business directories, company research, industry research, stocks and securities, mutual funds, international business marketing, product research, small business resources and tax information. Speakers: Wendy Holliday (USU), Mohammad Mirfakhrai (U of U), Cory Tucker (UNLV), Craig Nielsen (Utah State Library Division), Peter Kraus (U of U), Leticia Camacho (BYU), Jared Howland (BYU), Ann Goebel (USU), Barbara Spruill (Park City Library) Audience: Academic Librarians ULA Section/Sponsor: BURT BOOKS, BYTES, AND BRIDGES: SERVING GENEALOGISTS IN THE 21ST CENTURY JR Ballroom 3 This workshop will discuss contemporary collection development challenges and how technology can complement traditional collections, basics of reference service for genealogists and how to incorporate the best technologies and techniques into reference service, how to engage in digitizing and indexing projects that will benefit both information collections and an institution’s ability to provide the best service to family historians. Speaker: Curt B. Witcher, National Genealogical Society President Audience: Public Service Librarians ULA Section/Sponsor: GENRT THURSDAY SESSIONS 8:00 am – 9:00 am PAST PRESIDENT’S MEETING Room 101 YART BUSINESS MEETING Room 201 8:30 am – 9:00 am REFORMA DE UTAH CHAPTER BUSINESS MEETING Room 203 9:00 am – 10:30 am ULA BUSINESS MEETING & KEYNOTE ADDRESS Liz Bishoff will present the keynote address for the conference titled ―Jump on the Band Wagon: A Futurist Looks at Digitization and World Wide Access.‖ 11:00 am – 12:00 pm GOVERNMENT PUBLICATIONS AND THE FAMILY HISTORY RESEARCHER Room 101 An introduction to United States federal government publications, in print and electronic formats, that genealogists may find useful in researching their family histories, and which can be found at federal depository libraries and government websites. Publication/website contents will be presented as well as how to locate them. Speakers: Jan Robertson (U of U), Peter Kraus (U of U) Audience: Archivist and Genealogists ULA Section/Sponsor: GODORT & GENRT HAVE YOU MET A DATA LATELY?: WHAT IS METADATA AND WHY SHOULD I CARE? Room 102 Come join us for a brief overview of what metadata is, and why it is important to you. Learn about metadata standards in general. An emphasis will also be placed on implementing metadata standards using the UALC and Western States Minimum Metadata Standards and their applications with the CONTENTdm software. The State of Utah is an active leader in building the Mountain West Digital Library using CONTENTdm software as the basis for its delivery. Collections from all types of libraries are welcomed and encouraged! Speakers: Chris Erickson (BYU), Kayla Willey (BYU) Audience: Media or Digital Librarians ULA Section/Sponsor: Continuing Education MOUNTAIN WEST FUNNEL PROCEDURES Room 103 The Mountain West Funnel was established at the ULA Conference in May 2002. This table talk will be an opportunity for participants to ask questions about the funnel and for interested parties to ask any questions they may have. This forum will also give participants the opportunity to discuss various issues relating to the funnel and provide feedback. How have the Mountain West Funnel procedures been working in your library? Are there any changes that need to be made? What benefits have you or your library and/or catalogers seen from their participation in the Mountain West Funnel? How can new members be recruited? Speaker: Table Talk Audience: Funnel participants and other interested parties ULA Section/Sponsor: TSRT PAINTING THE FUTURE: CREATING MURALS WITH OUR YOUTH Room 201 A Utah muralist will talk about creating a library mural with Hispanic youth. Though this program is geared toward the growing Utah Hispanic population, it will be useful to administrators, public service librarians, and high school librarians that seek materials, services and programs for youth in general. REFORMA will also provide a full packet of lists and contacts for books, audiovisual materials, magazines, websites and program possibilities for librarians to take with them. Speaker: Melinda Meier (Muralist) REFORMA Business Meeting Audience: Public Librarians ULA Section/Sponsor: REFORMA de Utah Chapter SERVING THE GOOGLE GENERATION—THE WESTMINSTER COLLEGE EXPERIENCE WITH MUSESEARCH Room 202 This session is a demonstration of MuseSearch, the metasearch software by MuseGlobal that enables the simultaneous searching of multiple databases through a single interface. In the summer of 2003 librarians at the Giovale Library of Westminster College began looking at metasearch interfaces as a way to streamline searching for their users. Now, through MuseSearch, Giovale Library users enter their search terms directly from the Library's homepage and are presented with results from a multitude of the Library's subscription-based databases, making research faster, easier, and more convenient. The speakers discuss why they chose MuseSearch over its competitors, how the software works, the challenges they faced when designing and implementing MuseSearch, how it has affected classroom and point-of-use bibliographic instruction, and the users' responses to the final product. Speakers: Paivi Rentz (Westminster), Chuck Malenfant (Westminster) Audience: Reference Librarians ULA Section/Sponsor: President A DIGITAL LIBRARY IN A BRICK AND MORTAR BUILDING: ADDRESSING THE NEEDS OF REFURBISHING IN THE DIGITAL ERA Room 203 As libraries continue to develop their digital and electronic environments, the needs of the physical library cannot be overlooked. A wide variety of material formats, library staff and users, and the ever-increasing array of technological components necessitate library facilities that address our existence in both the physical and virtual realms. What types of library furnishings can best meet our needs in this seemingly disparate world? How can we most effectively address both form and function in an economical and appealing manner? What alternatives to traditional fixtures and furnishings are currently available, and what sort of innovations are on the horizon? These and similar questions, in addition to suggestions on where to find the answers, will be addressed in this presentation. Speakers: Craig Johnson (Craig Johnson and Associates), John Lamborn (WSU) Audience: Share of Interests Sponsor ULA Section/Sponsor: LIRT & CDTTRT OLE: BUILDING A SUCCESSFUL BILINGUAL STORY TIME PROGRAM Executive Room Carlos will offer tips on how to run a successful story time in English and Spanish. Liesl and Sylvia will demonstrate a story time program where two presenters work together to deliver a two-language story time. Speakers: Carlos Camacho (WSU), Liesel Johnson (Salt Lake City Public Library), Sylvia Abalos (Salt Lake City Public Library) Audience: Children’s Librarians ULA Section/Sponsor: CSRT 10 TEAM INITIATIVES FOR YOUR LIBRARY MEETINGS THAT BOOST TEAM PRODUCTIVITY Gallery Room One of the most effective ways of keeping your library team members working as highly productive and efficient teams is to include short (5 – 15 minute) team development initiatives as a priority in your meetings. Join Andrew Sanderbeck as he takes you through a fast-paced, highly interactive and fun workshop that will show you how to reap the rewards of facilitating team initiatives in your meetings. You will learn the three step process of facilitating an initiative at your meetings; the key questions to ask participants at the conclusion of the initiative to reinforce their learning and you will receive a booklet of 10 initiatives to take home to immediately implement with your teams. Some of the skill sets that we will cover include communication, collaboration and employee morale. Plus…you will laugh, have fun as a participant and leave feeling comfortable about your role as a facilitator for your team! Speaker: Andrew Sanderbeck, Libraries Connect Institute Audience: ULA Section/Sponsor: Public Section Business Meeting to follow Public Librarians Public YOUR SPINE, NOT YOUR BOOK’S: A PILATES PRIMER Lounge Room If you enjoyed the popular yoga program at last year's conference, here's a chance to participate in another physically active session. Amy Broekemeier, a trained Pilates instructor with a doctorate degree in physical therapy, will outline the origins of Pilates, its principles, and its application in improving posture and developing core body strength and flexibility. She will also lead participants through exercises that can be incorporated into workday and fitness routines. Everyone can enjoy this program - no special equipment or clothing is needed. Come discover how getting to the ―core‖ of the matter can help you feel physically energized and mentally focused! Speakers: Erica Lake (LDS Hospital), Amy Broekemeier, DPT Pilates instructor Audience: Share of Interests Sponsor ULA Section/Sponsor: HEART 1:15 pm – 2:15 pm GARLIC TO GINSENG: CHALLENGING ALTERNATIVE MEDICINE QUERIES @ YOUR LIBRARY Room 101 Is St. John's Wart effective for depression, acupuncture for nausea, or Chinese herbs for irritable bowel syndrome? Millions of Americans are using alternative medicine to complement their health care. Discover evidence-based resources that will help you answer these increasingly challenging questions. Speakers: Alice Weber (U of U), Sally Patrick (U of U) Audience: Public Librarians ULA Section/Sponsor: HEART BCR UPDATE Room 201 Come hear what BCR is doing to help libraries save money and do more with less. We'll update you on new services and changes to existing services and databases. Speaker: Linda Gonzalez, BCR Member Services Librarian Audience: Share of Interests Sponsor ULA Section/Sponsor: BCR 'PAIN IN THE ACCESS': GETTING MORE FROM THE INTERNET FOR YOUR GENEALOGY Room 202 Library, archive, government, and GenWeb sites have much to offer genealogists if they know how and where to look -- and it's not as complicated or painful as it might first seem. This presentation will demonstrate sites and strategies for assisting patrons in getting more meaningful genealogical data from the web, and in using the Internet for more than just hunting for names. Speaker: Curt B. Witcher, National Genealogical Society President Audience: Public Service Librarians ULA Section/Sponsor: GENRT UTAH HUMANITIES COUNCIL AND YOUR LIBRARY: A WINNING COMBINATION Gallery Room Jean Cheney, Assistant Director of UHC, and Marisa Black, Communications Officer, provide UHC program information that all librarians can utilize as we plan adult programs and services for our communities. A panel of librarians from across Utah also share their ideas and expertise in partnering with UHC to provide adult programming that is both educational and entertaining. Learn how to get program funding, speakers, and promotional ideas for your library programs! Speakers: Jean Cheney (UHC), Marisa Black (UHC) Audience: All Librarians ULA Section/Sponsor: RASRT COLLECTION ASSESSMENT Lounge Room Kent Slade, Electronic Services Librarian at Logan Public Library, will speak about the WLC Conspectus software as a low cost method of collection assessment. Speaker: Kent Slade Audience: Public Librarians ULA Section/Sponsor: Public 1:15 pm – 3:30 pm HOW TO RUN A MOCK CALDECOTT Room 102 Learn how to run your own Mock Caldecott. The annual announcement of the Caldecott Awards can be so much more fun when your group has participated in a mock Caldecott and selected their favorite books. Speakers: Gene Nelson (Provo City Library), Carla Morris (Provo City Library) Audience: Children’s Librarians ULA Section/Sponsor: CSRT LOCKSS, UTAH DIGITAL NEWSPAPERS, WESTERN WATERS DIGITAL LIBRARY Room 103 The program will consist of three parts: 1) a one-hour presentation about the LOCKSS program (Lots Of Copies Keeps Stuff Safe) by Vicky Reich, 2) a 30-minute presentation by John Herbert on the Utah Digital Newspapers Program, and 3) a 30-minute presentation by Kenning Arlitsch on the Western Waters Digital Library. LOCKSS offers production quality software to archive and preserve e-journals. Both the Utah Digital Newspapers Program and the Western Waters Digital Library are recent recipients of 2-year IMLS grants that will dramatically expand these important digital collections. Descriptions of their content, their importance to the State of Utah and to ULA, how they can use the LOCKSS technology and the overall direction of the programs will be presented and online demonstrations will be given. Speakers: Vicky Reich (Stanford University), Kenning Arlitsch (U of U), John Herbert (U of U) Audience: Media or Digital Librarians ULA Section/Sponsor: Pioneer Online Library COLLECTING, ACQUIRING, AND CATALOGING FOREIGN LANGUAGE MATERIALS Room 203 This program will be a panel discussion of experts on various aspects of collecting, acquiring and cataloging foreign language materials. The focus will be on Western Europe and Mexico although the topics of discussion will be applicable to all languages. The purpose of this program will be to provide practical advice on how to deal with the problems associated with foreign language materials. The objective of the program is to provide both academic and public librarians with new skills that will allow them to expand collections and properly describe foreign language materials. Speakers: Cathy Brasher (Salt Lake City Public), Barbara Spruill (Park City), Hiromi Matsushita (U of U) TSRT Business Meeting after Audience: Academic Librarians ULA Section/Sponsor: TSRT WORKS HOP OFF THE PAGE Executive Room An introduction to performance poetry. A poetry slam will be held followed by a presentation of how to create a Slam at a local library. Techniques will be discussed to encourage writing and vocabulary using the excitement and discipline of the spoken word. Speaker: Daniel ―Jag‖ Duffy, Slam Utah President Audience: Public Librarians ULA Section/Sponsor: YART 2:30 pm – 3:30 pm ALERT SERVICES - KEEPING AHEAD OF THE CURVE Room 101 Research alert, current awareness, and table of contents alert services that automatically send e-mail notifications for new citations or tables of content that match a requester's interests, are available from a growing number of online database vendors. Even more sophisticated services, such as My EBSCOhost, that store research findings from one session to the next, are making the task of keeping up with literature easier for our research patrons. This presentation will review some of these alert services, especially those available through UALC and Pioneer provided databases. Speakers: Richard Essinger (SUU), Scott Lanning (SUU) Audience: Public Service Librarians ULA Section/Sponsor: Academic SPECIAL SERVICES POPULATIONS: CHILDREN WITH SPECIAL NEEDS Room 201 Special service populations consist of individuals who have a common need, and may have other shared characteristics, such as age, socioeconomic background, or place of residence. This program will focus on children who are experiencing a health-related need, whether they themselves are coping with illness or injury, or if they have a family member or friend dealing with a health issue. Librarians in all settings, including public, academic, and specialized libraries, often serve special service populations, and this information will benefit staff from any sort of library that serves children. Speakers: Dawn Carroll, Primary Children’s Medical Center; Sandy Eckersly, LDS Hospital Audience: Children’s Librarians ULA Section/Sponsor: Special Libraries Section MINING THE MOTHER LODE: USING PERIODICAL LITERATURE FOR GENEALOGICAL RESEARCH Room 202 Significant quantities of family and local history data are published in periodicals but many genealogists are unaware of this valuable source. This lecture identifies the major types of periodical literature, what indices are available and how they can be most effectively used, and where one can find specific publications. Special attention is given to the Periodical Source Index as the largest and most comprehensive subject index in the genealogical field. Speaker: Curt Witcher, National Genealogical Society President Audience: Public Service Librarians ULA Section/Sponsor: GENRT THAT'S FUN! TEACH ME MORE Gallery Room This interactive session demonstrates games and activities for adding interest and excitement to library skills instruction. Samples from college to elementary levels are included. Speaker: Randy Christensen (SUU) Audience: ULA Section/Sponsor: School Librarians Academic GET INVOLVED! Lounge Room Martha Parsons, Treasurer and a Past President of the ALA Library Support Staff Interests Round Table and active in other support staff organizations, will show how easy it is for support staff to become involved with state, regional or national associations. Speaker: Martha Parsons, Washington State University LPSSRT Business Meeting After Audience: Paraprofessionals ULA Section/Sponsor: LPSSRT 4:00 pm – 5:00 pm IS FACTIVA GIVING YOU A HEADACHE? Room 101 Come join us for an interactive session about Factiva. Learn how to effectively find company information, investment information, and more. The presenters will also provide subject guides you can co-opt for your own library. Speakers: Ann Goebel Brown (USU), Shaun Spiegel (WSU), Cheryl Mansen (Bingham Creek), Craig Neilson (State Library) Audience: Public Librarians ULA Section/Sponsor: LIRT, RASRT & BURT EMERGENT LITERACY Room 102 Provo City Library was selected as one of 14 pilot study sites involving integrating emergent literacy into services offered to children and their parents. Provo City Library conducts parent education classes where parents learn the components necessary for children to become good readers. Two professional storytellers will give the audience a sample of a story time incorporating these principles. Speaker: Carla Morris (Provo City Library) Audience: Children’s Librarians ULA Section/Sponsor: CSRT ACCOMMODATING THE DISABLED LIBRARY PATRON Room 103 This program will provide librarians with information about how to select equipment and recourses to meet the needs of library users who need assistive technology in order to access library resources. The program will also discuss what to expect librarians to know about the technology and its use, where to go to get training, and how to make the disabled population aware of opportunities for them to access information at the library. Speakers: Karl Smith, AXIS Technology Consultant; Linda Braithwaite, Division for the Blind and Physically Handicapped Director Audience: Public Service Librarians ULA Section/Sponsor: President GO ASK ALICE. SO... WHO'S ALICE? Room 201 The Reference Interview is central to quality reference service, yet many users are bypassing this critical process and going straight to the World Wide Web to ask their questions and satisfy their information needs. In this program a panel of expert reference librarians will discuss the changing nature of the Reference Interview, where it occurs, and just how relevant it is to the reference process in the 21st Century. Speakers: Martha Talman (Dixie State), Lanell Rabner (BYU), Xiaolian Deng (Sandy Library), Ruby Cheesman (Hunter Library) Audience: Public Service Librarians ULA Section/Sponsor: Academic & Public USING AUTHORITY RECORDS IN REFERENCE SERVICES Room 202 Authority Records are not just for cataloging. This program will explore unique ways to use authority records at the reference desk. The program will provide a short general overview on authority records and then discuss how name, series, title, and subject authority records can be used by reference personnel to answer questions as well as how authority records can be used to perform more efficient searches in all types of library databases. The objective of this program is to provide reference staff with new ways of using a tool they may not have considered before. Speaker: Rachel Wadham (BYU) Audience: Public Service Librarians ULA Section/Sponsor: TSRT THE SCHOLARLY COMMUNICATION CRISIS: SETTING AN AGENDA FOR UTAH’S LIBRARIES Room 203 One of the gravest threats to universal access to information is the scholarly communication crisis. Subscription prices to scholarly journals, especially in the scientific, medical, and technical fields have been rising at a rate of about 9% a year. Since the mid-1980s, the average academic library’s serial subscriptions have declined by 6%, hindering the flow of scholarly information. Join us for a discussion of the scholarly communication crisis in Utah. Three panelists will outline what academic libraries have done to address the crisis to date. The remainder of the session will be devoted to a discussion of the future, setting an agenda for what Utah libraries can do now to address the crisis. Speakers: Betty Rozum (USU), Margaret Landesman (U of U), Randy Ward (BYU) Audience: Academic Librarians ULA Section/Sponsor: ACRL GETTING THE MOST OUT OF SPECIAL COLLECTIONS: THE BENEFITS OF USING ENCODED ARCHIVAL DESCRIPTION (EAD) TO IMPROVE ACCESS TO MATERIALS IN SPECIAL COLLECTIONS LIBRARIES Executive Room This presentation examines the EAD project methodology and the resulting benefits to archivists and reference librarians everywhere. Speaker: J. Gordon Daines (BYU) Audience: Public Service Librarians ULA Section/Sponsor: GENRT LDS AUTHOR EXTRAVAGANZA Gallery Room Meet Utah LDS authors, discuss their work and enter a drawing to win books! Speakers: Jeff Call, Michelle Ashman Bell and others Audience: Public Service Librarians ULA Section/Sponsor: Public RX--LITERATURE: BOOKS TO HELP YOUNG CHILDREN COPE IN TODAY'S WORLD Lounge Room Literature has been found to be a creative tool for helping children cope with problems and issues they may face in today's world. This presentation will introduce the concept of bibliotherapy-helping people heal social, emotional, or personal problems with the use of books. There will be an emphasis on bibliotherapy with the use of picture books for children, which will include a review of some really great books! Speaker: Dawn Carroll, Primary Children’s Medial Center Audience: Share of Interests Sponsor ULA Section/Sponsor: CSRT & HEART FRIDAY SESSIONS CSRT BUSINESS MEETING Room 101 YART BUSINESS MEETING Room 103 8:00 am – 9:00 am 8:30 am – 9:00 am GODORT BUSINESS MEETING Room 202 LIRT BUSINESS MEETING Room 203 9:00 am – 10:00 am NEW TECHNOLOGIES FOR INSTRUCTION Room 101 Panelists explore the use of leading edge technologies for instruction and how these tools are being integrated into their education programs. By sharing their experiences, panelists hope to encourage others to discover the limitless possibilities for expanding their instruction activities with new technologies. Tools to be discussed include the use of handheld devices, video-conferencing, Viewlet Builder, a personal response system and more. Speakers: Jeanne Le Ber (U of U), Nancy Lombardo (U of U), Leslie Baker (U of U), Ann Goebel Brown (USU), Daren Olsen (USU) Audience: Academic Librarians ULA Section/Sponsor: LIRT & CDTTRT OPTIONS FOR THE MLS THROUGH DISTANCE EDUCATION Room 102 Various opportunities exist for pursuing a Masters degree in Library Science through distance education. The panelists will discuss their experiences and the programs they are enrolled in. Speakers: Derrik Hiatt (BYU), Jared Howland (BYU), Ranny Lacanienta (BYU), Bill Lund (BYU), Heather Pitts (BYU) Audience: Paraprofessionals ULA Section/Sponsor: LPSSRT MARKETING ON A SHOESTRING Room 103 Scott Russell, Marketing Director at the Salt Lake County Library System will repeat his Fall Workshop performance "Marketing on a Shoestring". Learn the simple yet effective marketing that you can do with a small budget. Speaker: Scott Russell (Salt Lake County) Audience: Public Librarians ULA Section/Sponsor: Public 2004-2005 NOMINEES FOR THE UTAH BOOK AWARD Room 201 Members of the Children's Literature Association of Utah will booktalk the nominees for the 20042005 Young Adult and Poetry Beehive Awards. Speakers: Patricia Foster (Riverton Library), Linda Dial (Hunter Library) Audience: Children’s Librarians ULA Section/Sponsor: YART THE JOHN C. FREMONT 1842, 1843-'44 REPORT AND MAP Room 202 Stephen C. Weiss is the author of an article entitled, "The John C. Fremont 1842, 1843-'44 Report and Map," Journal of Government Information, Vol. 26, (3), pp. 297-313, 1999. John C. Fremont's Report and map of his exploratory expeditions to the American West guided thousands of overland immigrants to the Oregon and California regions from the years 1845 to 1849. Fremont's Report was more than a travelers' guide -- it was a U.S. government publication that achieved the expansionist objectives of a nation, and provided scientific and economic information concerning the potential of the trans-Mississippi West for pioneer settlement. One of the most important results of Fremont's 1843-'44 expedition was his reconnaissance of the country around the Great Salt Lake, which included the vicinity of the Bear and Weber Rivers. It was Fremont's Report, with its glowing descriptions that helped persuade Mormon Church leader Brigham Young that the Great Salt Lake Valley was, indeed, the place for the Latter-Day Saints to settle. Speaker: Stephen C. Weiss (USU) Audience: Archivist and Genealogists ULA Section/Sponsor: GODORT & GENRT CURRENT TRENDS IN CHILDREN'S PUBLISHING: THE WORRISOME AND THE COMFORTING Room 203 During the past three decades, changes in both society and publishing have made an impact on books currently available for young readers in the United States. Being aware of these changes can help adults choose and use today's titles more wisely. Speaker: James Jacobs (BYU) Audience: Children’s Librarians ULA Section/Sponsor: CSRT COPE3: A REPORT Executive Room Valerie Buck, ULA delegate to ALA's 3rd Congress on Professional Education: Focus on Support Staff Issues (COPE3), will report on what happened prior, during, and after COPE3. A round table business meeting will be conducted after her presentation. Speaker: Valerie Buck (BYU) Audience: Paraprofessionals ULA Section/Sponsor: LPSSRT CHILDREN IN THE LIBRARY: PERCEPTIONS OF PROTECTION Gallery Room Speaker: Mark Rose (Provo City Library) Audience: Public Librarians ULA Section/Sponsor: Legislative Committee IT'S NOT YOUR GRANDMA'S LIBRARY ANYMORE! Lounge Room Strategies for coping with change and managing stress will be presented and discussed. Speaker: Ruby Cheesman (Hunter Library) Audience: Public Librarians ULA Section/Sponsor: Public Section NEURO-OPHTHALMOLOGY VIRTUAL EDUCATION LIBRARY: AN EYE TO THE FUTURE Room 101 The Neuro-Ophthalmology Virtual Education Library (NOVEL) project is a collaboration between the Eccles Health Sciences Library and the North American Neuro-Ophthalmology Society (NANOS) to create a digital library of educational materials for the field of neuro-ophthalmology. These materials will include images, video and animations and will be made available for free to nonprofit educational users. The Eccles Library is responsible for digitizing the material, collecting the metadata, loading the items into a database and creating the user interface. NANOS members serve as peer reviewers of all material to ensure high quality. NANOS members also assist in enhancing the metadata and providing key references. Many interesting issues with respect to multimedia are being addressed in this project. Some of the major issues are: * controlled vocabulary: how to create one from scratch * image quality: how to (nearly) perfect the digitization process * metadata: what elements and extensions are necessary for medical images Speakers: Nancy Lombardo (U of U), Valeri Craigle (U of U) Audience: Media or Digital Librarians ULA Section/Sponsor: HEART 10:30 am – 11:30 am TOP TEN LEGAL RESOURCES Room 102 What are the essential legal resources that any reference desk should have? Lee Warthen from Quinney Law Library at the University of Utah offers his expertise to provide Utah librarians with the necessary reference tools for those pressing legal questions. Speaker: Lee Warthen (Quinney Law Library, U of U) Audience: Public Librarians ULA Section/Sponsor: RASRT PRESERVING FAMILY HEIRLOOMS Room 103 Learn simple, inexpensive ways to preserve family treasures such as journals, scrapbooks, photographs, letters, and textiles. Speaker: Randy Silverman (U of U) Audience: Public Service Librarians ULA Section/Sponsor: GENRT INVESTING ON A LIBRARY SALARY Room 201 With library salaries as they are, investing is out of reach for most library staff. Or is it? Chris Anderson, ULA Executive Secretary and a local financial consultant, will explain different methods that can be used to stretch library salaries even further. Speaker: Christopher Anderson, ING Financial Partners Audience: Public Service Librarians ULA Section/Sponsor: LPSSRT PLAN A LIBRARY EVENT Room 202 Utah has a growing Spanish speaking population. The Provo City Library wanted to create an event that would bring our Spanish speaking public into the library and feel like they belonged. We also wanted the English and Spanish speaking segments of our community to have an opportunity to come together. We have held Fiesta Navidena/Christmas Fiesta for the last 2 years with large turnouts (2,000 + attending). Learn how to develop a successful event by reaching into the community. Speakers: Mark Rose (Provo City Library), Suzanne Huff (Provo City Library) Audience: Public Librarians ULA Section/Sponsor: Public IS YOUR LIBRARY SPEAKING THE RIGHT LANGUAGES? Room 203 Learn how to acquire non-English materials for you library using OCLC Language Sets, OCLC Custom Collection Services and the new OCLC Partners Program. A discussion on what each of these services is and how they can help your library acquire quality non-English materials at a lower price. Also see how other libraries are using these services. Speakers: Meghan Hopkins, OCLC Library Services Consultant; Hikmet Loe (Salt Lake City Public Library) Audience: Children’s Librarians ULA Section/Sponsor: CSRT LIBRARIANS DOING RESEARCH: TIPS AND ADVICE FOR PLANNING A RESEARCH PROJECT Executive Room While librarians are experts at helping others do research, they often have to conduct research of their own. Whether designing a survey to determine program needs or conducting a focus group to assess service quality, librarians face many challenges in conducting research. Good research takes time and planning, often a luxury for librarians with competing duties. This session will provide an introduction to planning a research project. Topics include the ethical treatment of research subjects and Institutional Review Board approval, determining your research questions, and selecting an appropriate method. A panel of librarians will share practical tips and advice for conducting a successful research project. Speakers: Wendy Holliday (USU), True Rubal (USU) Audience: Academic Librarians ULA Section/Sponsor: ACRL SQUEAKY CLEAN READS FOR TEENS Gallery Room They're hard to find - but they are out there. Good, clean books for teens. We'll share smut-free titles to recommend to your "white-gloved" readers, so you can be sure to keep their hands clean! Speakers: Anna Zanarini (Salt Lake City Library) Michelle Niksa (Salt Lake City Library), Susan Spicer (Salt Lake City Library) Audience: Public Librarians ULA Section/Sponsor: YART "NEGLECTED/CENSORED NEWS - WHAT IS THE REAL STORY?" Lounge Room Our democratic society requires an informed citizenry that has open, uncensored access to information. Accurate information is critical to making decisions and keeping ourselves free from abuse of power. We rely on the media to objectively report on our world with candor and without bias. A panel representing different media sources will address questions and concerns about how news is reported today. What really influences the reporting of the news? Who decides what get covered and what goes unreported? Does sensational and entertainment news crowd out the serious news that keeps us informed? How can we know we are hearing the truth? Is totally objective news reporting even possible? Speakers: Doug Fabrizio, KUER Radio; Dawn House, Salt Lake Tribune; Chris Vanocur, KTVX; Audience: Academic Librarians ULA Section/Sponsor: Intellectual Freedom Committee 1:15 pm – 2:15 pm IMPLEMENTING AN ELECTRONIC RESOURCE MANAGEMENT SYSTEM Room 101 Utah State University beta-tested Innovative Interface’s new stand-alone version of its Electronic Resources Management system (ERM). Working alongside our Horizon online catalog, this system creates brief online catalog records as needed and manages licensing, purchasing & holdings information for USU's electronic resources, including aggregator titles & individual e-journals. Program describes the planning & implementation process, interaction between ERM and the online catalog, and incorporation of ERM into existing workflows. We will also discuss ERM's impact on the Library's units and services such as Reference, ILL, and Acquisitions. Speakers: Jennifer Duncan (USU), Cheryl D. Walters (USU) Audience: Academic Librarians ULA Section/Sponsor: TSRT TEEN PROGRAM POSTER EXTRAVAGANZA Room 102 This session will consist of several librarians sharing programs they have put on for young adults. Rather than the traditional "speaker format," the librarians will have posters and handouts set up around the room. Session participants will be free to roam around the room and will be encouraged to ask questions about the programs on display. Posters will be on display after the presentation, for others to browse. Speaker: Susie Woodward (Salt Lake City Public Library) Audience: Children’s Librarians ULA Section/Sponsor: YART GETTING THE MOST OUT OF GOOGLE FOR LOCATING GENEALOGY AND FAMILY HISTORY Room 103 The focus of the presentation will be on search features and techniques to demonstrate the efficacy of Google as a premier Internet search engine for locating genealogy and family history. Speaker: Roger C. Flick (BYU) GENRT Business Meeting After Audience: Public Librarians ULA Section/Sponsor: GENRT LESSONS FROM THE MPLA LEADERSHIP INSTITUTE Room 201 Participants from the 2003 MPLA Leadership Institute will present lessons learned at the institute. Four Utah librarians, more than any other state, attended the institute this past year. This session will provide a brief overview of the Institute, including slides from the scenic Ghost Ranch. Then each of the participants will discuss one lesson in leadership that they took from the institute and applied to practice in their library. Come learn more about a valuable professional development opportunity. Speakers: Wendy Holliday (USU), Michael Whitchurch (U of U), Britton Lund (Draper Library), Susan Spicer (Riverton Library) Audience: Share of Interests Sponsor ULA Section/Sponsor: MPLA SHARE FACULTY OUTREACH IDEAS Room 202 Come share your faculty outreach ideas. How do you promote your library? Does your library have an outreach committee? What percentage of faculty are you reaching? Do you work with liaisons? Speaker: Table Talk ULA Section/Sponsor: BURT Audience: Business Librarians TOP TEN INTERNATIONAL STATISTICAL RESOURCES Room 203 Where can you find statistics on the average annual deforestation (in square miles) for Costa Rica? For 1998, how many women were there per 100 men in Finland? How many tons of oil did Saudi Arabia export in 1996? In 1999, how many brides in Chile were between the ages of 20-24? Top Ten International Statistical Resources will present the sources to answer these, and many other questions. Speaker: Katherine Holvoet (U of U) Audience: Share of Interests Sponsor ULA Section/Sponsor: GODORT ALL SEARCH ENGINES ARE NOT CREATED EQUAL Executive Room Most of us have a favorite search engine, but is one search engine the best tool for every web search? Explore the differences and similarities of major search engines in an interactive presentation. Speaker: Martha Parsons, Washington State University Audience: Public Service Librarians ULA Section/Sponsor: LPSSRT PUPPETRY POINTERS Gallery Room Learn techniques for using simple puppets (sock, hand and rod puppets) to enhance story times and get ideas of how to adapt stories for larger puppet shows. Simple puppet kits provided while supplies last. Speakers: Matt & Mary Anne Heider, Starry-eyed Puppets Audience: Children’s Librarians ULA Section/Sponsor: CSRT BUILDING AND MAINTAINING VOLUNTEER PROGRAMS FOR UTAH LIBRARIES Lounge Room Mike Nordenstrom, Volunteer Coordinator at the Salt Lake City Public Library will discuss how volunteers benefit the library and how to best recruit, implement and manage this resource. Speaker: Mike Nordenstrom (Salt Lake City Public Library) Audience: Share of Interests Sponsor ULA Section/Sponsor: Public Section 2:45 pm – 3:45 pm PUBLIC PIONEER: MAKING A NAME IN UTAH Room 101 Public Pioneer is a research library available to anyone in Utah who has a computer with an Internet connection. Libraries are essential to educating the public. In this program, find out about the Pioneer premium databases and how home access works. Learn how your library can participate in current Public Pioneer promotion activities. Be prepared when a stranger asks, what is Pioneer? Speakers: Craig Neilson (State Library), Louis Reinwand (State Library), Pat Montgomery (State Library) Audience: Public and School Librarians ULA Section/Sponsor: Public ELECTRONIC SEARCHING TECHNIQUES AND TOOLS Room 203 Sometimes we are unable to locate what we want in a database or on the Internet, even though we’re sure the information must be out there. Often irrelevant results appear in search results. The techniques of appropriate keyword selection, controlled vocabulary, truncation, wildcards, phrase and field searching, and proximity and/or logical operators enable librarians to perform efficient searches in a variety of electronic resources. Participants will improve their searching skills and thereby get results with higher precision and relevance in a shorter time with less frustration. Using these tools in several common database platforms as well as an Internet search engine will be covered. Useful handouts and searching exercises to perfect these skills will be provided. All librarians can refresh, relearn, or renew these essential skills in one hour. Meant to prepare participants for the Secrets of the Pioneer Databases, this presentation also stands alone. Speaker: Audience: ULA Section/Sponsor: Martha Talman (Dixie State) Public Service Librarians RASRT HOW GOOD A PIONEER ARE YOU? HANDS ON TESTS Gallery Room Shirley brings Utah pioneer relics and will teach some of the skills that were used by Utah pioneers. She will tell stories and will explain her research methods. Speaker: Shirley Bahlmann, Author Audience: Children’s Librarians ULA Section/Sponsor: Public 2004 - 2005 NOMINEES FOR THE BEEHIVE CHILDREN'S BOOK AWARDS Lounge Room Which books will be chosen as the favorites of Utah’s children? Members of the CLAU board will present nominees for the Picture Book, Children’s Fiction and Information Beehive Awards. Meant to prepare participants for ―Bring A Buzz to Your Library.‖ Speakers: Linda Dial (Hunter Library), Deanna Romriell (Salt Lake City Public Library), Anita Charles (Park Elementary Library) Audience: Children’s Librarians ULA Section/Sponsor: CSRT 2:45 pm – 4:45 pm LIBRARIANS AS POP CULTURE JUNKIES Room 102 Librarians don't need to be young and "ultra-hip" to be good with young adult patrons. But knowing what interests and motivates teens definitely helps. Join this lively discussion on appreciating pop-culture and using this information to make libraries appealing to teens and other pop culture aficionados. Speakers: Susie Woodward (Salt Lake City Public Library), Julie Bartel (Salt Lake City Public Library) Audience: Young Adult Librarians ULA Section/Sponsor: YART WHO ARE WE TO JUDGE: THE POLITICS OF LITERARY EVALUATION Room 103 Readers constantly evaluate literary texts - picking up a book or putting it down. Even choosing to purchase it or quote from it are all evaluative acts. This interactive lecture/discussion will provide a framework for understanding the various acts of literary evaluation and help the reader realize that evaluation is contingent upon personal values and one's willingness to question those values. Speaker: Natasha Saje, Ph.D. (Westminster) Audience: ULA Section/Sponsor: Academic MENTORING AND FACULTY LIBRARIANS: MODELS, METHODS, AND MUSINGS ON VALUE Room 201 What are the positive effects of new faculty mentoring programs at public and private intuitions of higher education? What, if any, are the differences in outcome between the mentoring program developed in-house at the U of U's Marriott Library and the university-wide program in which the Lee Library participates at BYU? Come listen to new faculty and program administrators from both schools talk about the value of their mentoring programs and learn how you and your library can benefit from starting, or participating in, such a program. Speakers: Kenning Arlitsch (U of U), Jeffrey Belliston (BYU), Julene Butler (BYU), Peter Kraus (U of U) Audience: Academic Librarians ULA Section/Sponsor: Academic PRACTICAL APPLICATIONS OF ASSESSMENT: CREATING AND USING INFORMATION LITERACY LEARNING OUTCOMES Room 202 Information literacy is a critical component of education at every level. What are our students learning, and how well are they learning it? Academic and school information literacy instructors will present a practical overview of information literacy outcomes assessment planning and practices. This interactive session will enable participants to use the ACRL and AASL standards to prioritize learning outcomes. Participants will work in small groups to practice developing learning outcomes and assessment plans. Presenters will demonstrate how outcomes assessment data can be used to improve teaching and learning. Academic and school assessment planning models will be discussed. Attendees will become aware of information literacy assessment issues shared by school and academic librarians. Speakers: Carol Hansen (WSU), Nan Allsen (North Sanpete High School), Shaun Speigel (WSU) ACRL Business Meeting after Audience: Academic Librarians ULA Section/Sponsor: Academic, ACRL, LIRT & School Library ENVISIONING SUCCESSFUL ELECTRONIC RESOURCE ADMINISTRATION Executive Room Discuss various problems related to electronics resources especially their acquisition, management, and cataloging. Tools developed in-house and by vendors to track licensee’s provisions and subscription information will be demonstrated. The objective of this program is to provide both academic and public librarians with information about what options they have to handle these resources. A time for general question and answers will also be provided. Speakers: Lanell Rabner (BYU), Ann Marie Breznay (U of U), Jennifer Duncan (USU) Audience: Academic Librarians ULA Section/Sponsor: Academic & TSRT 3:45 pm – 4:45 pm TIPS AND TRICKS IN ACCESSING CENSUS BUREAU DATABASES Room 101 The U. S. Census Bureau is releasing numerous important website data products for Utah counties and communities. How do you sift through, select, and access relevant population and economic data to assist your library patrons? See how new features of the American FactFinder data system can help your library take full advantage of these important Utah data. Speaker: Jerry O'Donnell, US Census Bureau Audience: Public, Academic Librarians ULA Section/Sponsor: GODORT SECRETS OF THE PIONEER DATABASES Room 203 There are many hidden treasures in the content of Pioneer databases. The purpose of this session is to acquaint librarians with the Public Pioneer resources and potential uses. Librarians should be familiar with electronic searching techniques or participate in the session, Searching Techniques in Electronic Databases. Frequently librarians and patrons are surprised at the variety and depth of resources available in the Public Pioneer databases. Specific databases will be addressed in terms of common patron requests. Resources for adults and young adults including EBSCOhost databases, Factiva, ProQuest Newsstand, LitFinder, and SIRS will be covered in depth, with practical handouts provided. Although this session is oriented toward public library resources, school and academic librarians could benefit as well. Librarians attending this session will be better prepared to utilize this resource assisting patrons as well as instruct patrons on their use. Speaker: Martha Talman (Dixie State) Audience: Public Service Librarians ULA Section/Sponsor: RASRT MEMOIR NOIR Gallery Room Hikmet Loe, Kay Robinson and Gail McCulloch of the Salt Lake City Public Library will present a panel discussion on the "dark memoir". Audience participation is welcome as we talk about this genre in general ad some current memories that have been published. Speaker: Hikmet Loe, Kay Robinson, Gail McCulloch (Salt Lake City Public Library) Audience: Public Librarians ULA Section/Sponsor: Public BRING A BUZZ TO YOUR LIBRARY Lounge Room The Queen Bees Present: making your library a hive of literature-based activities. Hold on to your hats—this Dynamic Duo from the Salt Lake County Library System will present a plethora of ideas for programs and displays that highlight the Beehive Book Award selections. Speakers: Anne Nabaum (Bingham Creek Library), Janell Pearce-Mattheus (Whitmore Library) Audience: Children’s Librarians ULA Section/Sponsor: CSRT POSTER SESSIONS 10:00 am – 5:00 pm No conflict times: 10:30 am – 11:00 am 3:30 pm – 4:00 pm Thursday, May 6 No conflict times: Friday, May 7 8:00 am – 3:00 pm 10:00 am – 10:30 am 2:15 pm – 2:45 pm #1 ALL ABOUT LIRT - PLEASE JOIN US! The Library Instruction Round Table 1) Provides a forum for discussion of instruction related activities 2) Promotes library instruction as an essential service 3) Supports continuing education opportunities for librarians involved in instruction This poster informs and invites participation from anyone who is interested in instruction. ULA Section/Sponsor: LIRT #2 BI - BEGINNING, ADVANCED, ONE-ON-ONE We wish to illustrate 4 levels of library instruction at Brigham Young University Library: with brochures - we will supply. 1) First year writing - online plus two computer/hands-on sessions with photos 2) Advanced writing - students attending class taught by subject librarians with photos 3) Academic majors class with academic faculty and subject librarians with photos 4) One-on-one instruction of graduates and academic faculty with photos. ULA Section/Sponsor: LIRT #3 CREATING SOUND RECORDINGS FOR ONLINE ACCESS: THE 24 LANGUAGES AUDIOFILE PROJECT In Fall of 2002, two Eccles Library faculty members submitted a successful grant proposal to the National Network of Libraries of Medicine outlining the creation of online multilingual sound recordings of consumer health materials. The materials are already online in a visual format at http://medstat.med.utah.edu/24languages in the form of .pdf brochures. Project staff work with individuals and groups on and off the University of Utah campus to locate native speakers to read aloud 200 of these online brochures. The project technician records these narrations and posts them to the project’s Website for downloading or streaming by Website visitors. The project’s principle investigators market the recordings through partnerships with community groups, workshops at regional professional conferences, and ―train the trainer‖ workshops at libraries and other facilities throughout the state. ULA Section/Sponsor: HEART #4 THE FUTURE OF DIGITAL DATABASE CONTENT The future of digital database content, best ways for librarians to acquire, collect, and deliver digital content to students, faculty and patrons. ULA Section/Sponsor: ebrary #5 INTEGRATING THE USE OF HANDHELD DEVICES INTO A CURRICULUM Library faculty developed a program for integrating the use of handheld devices into a clinical curriculum. From opportunity to implementation, this poster presents the challenges and processes we experienced along the way. Working with various partners, we sought funding, developed course objectives, overcame technical difficulties, trained library faculty and have taught the class to rave reviews. ULA Section/Sponsor: LIRT #6 MENTAL HEALTH RESOURCES FOR LIBRARIANS AND PATRONS This poster will inform attendees of many mental health support resources within the state. It will include information on both online sources and regional organizations. ULA Section/Sponsor: HEART #7 RESEARCH LABS: REFERENCE CONSULTATIONS IN A CLASSROOM ENVIRONMENT For the past three years, the University of Utah’s Marriott Library Instruction Division has sponsored Research Labs, a series of drop-in sessions held in a computer classroom where students consult with librarians on their research needs. This poster session will explore the philosophy, logistics, challenges and successes of this innovative twist on traditional reference services. ULA Section/Sponsor: LIRT #8 UTAH HEALTH SCIENCES LIBRARY CONSORTIUM: 30 YEARS OF GROWTH The Utah Health Sciences Library Consortium began in the early 1970's to support hospital library growth in the State of Utah. Over the years its mission has evolved from providing a core book collection for hospitals around the state to one of shared resources, special projects and professional growth. This poster will briefly discuss the origins, the members then and now, group projects and the future of UHSLC. ULA Section/Sponsor: HEART #9 UTAH HUMANITIES COUNCIL AND YOUR LIBRARY The poster will offer information about Utah Humanities Council and the programming options that are available to all libraries throughout the state. The focus will be on programming available through UHC rather than upon the grants that this organization sponsors. ULA Section/Sponsor: RASRT #10 WALKING FOR FUN AND FITNESS Yes, your great-grandmother did walk three miles a day to attend school. Walking is an excellent way to improve and maintain your health. Walking increases cardiovascular fitness, helps keep your weight under control, strengthens bones and increases endurance. A walking resources bibliography will be provided. Attendees who visit the poster can enter a drawing to win a Digi-Walker pedometer. ULA Section/Sponsor: HEART #11 EBOOKS AND BAKER & TAYLOR’S ECONTENT DELIVERY eBook technology has evolved, standards have emerged, and more publishers are making more eBook titles available every day. Come hear about the evolution of the eBook marketplace, and Baker & Taylor’s unique system for circulating current, popular eBooks online and via download to your patrons’ PCs and mobile devices. ULA Section/Sponsor: TABLE TALKS THURSDAY 11:00 am – 12:00 pm MOUNTAIN WEST FUNNEL PROCEDURES Room 103 The Mountain West Funnel was established at the ULA Conference in May 2002. This table talk will be an opportunity for participants to ask questions about the funnel and for interested parties to ask any questions they may have. This forum will also give participants the opportunity to discuss various issues relating to the funnel and provide feedback. How have the Mountain West Funnel procedures been working in your library? Are there any changes that need to be made? What benefits have you or your library and/or catalogers seen from their participation in the Mountain West Funnel? How can new members be recruited? ULA Section/Sponsor: TSRT FRIDAY 8:00 am – 9:00 am ULA CERTIFICATE OF ACHIEVEMENT Room 201 Support staff and supervisors: Come and discuss how applying for the ULA Certificate of Achievement might be a worthwhile, useful and rewarding experience for you or your staff. What is the ULA Certificate of Achievement? How can I apply for the Certificate? What can I accomplish by applying for the Certificate? ULA Section/Sponsor: Certificate of Achievement Board WHAT’S NEW IN INSTRUCTION THESE DAYS? Executive Room We'll go round the table to discuss all the new ways we're using and thinking about using to reach our students in the classroom. No need for lots of preparation-just bring your creative side! Discussion topics will include using students to teach, focusing on reference books, talking about how students pick topics, getting into the professor's classroom and using student feedback. ULA Section/Sponsor: LIRT 1:15 pm – 2:15 pm SHARE FACULTY OUTREACH IDEAS Room 202 Come share your faculty outreach ideas. How do you promote your library? Does your library have an outreach committee? What percentage of faculty are you reaching? Do you work with liaisons? ULA Section/Sponsor: BURT