Resume Guidelines VANGU ARD U NIVERSITY CAREER CENTER
An excellent resume reflects your unique experience and style. Be descriptive and focused in
communicating what makes you stand out as the best candidate for the position. Remember,
resumes read almost like a newspaper. The information should be concise, easy to read, and Tips
contain the most relevant info up top. Don’t underestimate the power of a well-formatted,
• Customize your resume to match the job/employer. You want to make it easy
high quality resume!
for the employer to see that your experience is relevant to the position that
they have open.
Sections • Use specific examples of your accomplishments, skills and results to paint a
• Contact Information clear picture of your value as an employee.
Include your professional email address, only one telephone number and an address local • Describe your experiences using action verbs. Avoid passive descriptions,
to the job when possible such as “Respvonsible for…”.
• Objective • Quantify results whenever possible (e.g., “increased sales by 10%” or
Keep it short and tailor it to the job to which you are applying using the company name “served up to 100 customers per shift”).
and title of the position
• Proofread carefully for grammatical and spelling errors and check for
• Education consistent spacing and font selection throughout your resume.
Include your anticipated graduation date, a GPA above 3.0, check into your “Major
• Be clear and concise. Almost all resumes are one page, although some
GPA”, bold your major/minor, and generally leave off community college information
education resumes require two pages.
• Attend a Career Services resume workshop, resume clinic, or make an
Use words in your headings that are used in the position description, i.e., for a non-profit
appointment with a Career Coach to take your resume to the next level!
management internship position, title your first heading “Management Experience”.
• Class projects
Describe group projects, significant research papers or class required community Samples
involvement in the same way you would describe work experience Use the following samples to create your own unique resume to make an
• Miscellaneous categories unique to your resume outstanding impression on employers.
Foreign Languages, Laboratory Skills, Athletic Accomplishments, International Experience, For further assistance call the Career Center at 714.619.6474 or visit or
Honors, Research, Publications, Military Experience website: www.vanguard.edu/careercenter
• Leadership Involvement
Campus organizations, clubs, professional affiliations
Computer/Technical/Language/Presentation/Certifications such as CPR/first aid
• Community Involvement
Church and volunteer experience, one-day or on-going projects
Sample Resumes VANGU ARD U NIVERSITY CAREER CENTER
Anna Forester Jenica Dominguez
4775 Street Dr. Costa Mesa, CA 92626 805-279-4445 email@example.com firstname.lastname@example.org • 805.543.2242 • 4778 Balboa Street Newport Beach • CA 94778
OBJECTIVE An internship position with CIP Real Estate
Community Counselor position with Costa Mesa Unified School District SUMMARY
• Three years experience providing quality customer service
• Extensive use of Microsoft Word, Excel, Access and PowerPoint
Vanguard University of Southern California, Costa Mesa, CA
• Proven ability to establish rapport with customers and co-workers
Bachelor of Arts in Psychology, June 2004 GPA: 3.2
• Financed 100% of college expenses
• Fluent in Spanish
Flowers Elementary, Costa Mesa, CA September 2009 – present EDUCATION
Guidance Intern Vanguard University
• Counseled students individually and in groups based on teacher referral and observed Bachelor of Science: Business Administration, expected May 2011
behavioral or academic issues Concentration: Marketing Minor: Spanish
GPA 3.2 Major GPA 3.4
• Performed behavior modification exercises and group activities to improve behavior and
encourage learning University of Alicante, Spain - Study Abroad, 2007
Vista West Continuation High School, Irvine, CA May – December, 2009 MARKETING EXPERIENCE
Intervention Intern Clear Channel Radio San Luis Obispo, CA 3/08 – 9/08
• Observed group counseling alongside the Intervention Specialist. Marketing Internship
• Advised self-referring students with issues from scheduling issues to difficulties with classmates. • Updated information and maintained client relationships
• Performed market research to compare competitor prices
California State University, Long Beach, CA January – June, 2009
• Attended several sales calls
Alcohol and Drug Education Committee Intern
• Created and edited sales reports using Excel
• Completed Certified Peer Educator training and applied the training to educate peers of the
consequences of alcohol and drug abuse. Lucero and Dunne Advertising Newport Beach, CA Summer 2007
• Gathered data using a student alcohol screening test for use in the Department Effectiveness Summer Intern
Evaluation. • Assisted Media Buyer with all trafficking of commercials, budgets and campaign proposals
• Organized co-op advertising for Account Executives
Work Experience • Re-organized monthly billing process
Brethren Christian High School, Huntington Beach, CA August 2007 – August 2009 • Extensive use of software including Excel, Access, Word, and Smart Plus (media buying software)
Office Support Staff Marketing Project: Marketing Career Day 05/2009
• Assisted in the Admissions Department processing Financial Aid and Freshmen Orientation, as • In a team of 10 students, coordinated first annual Marketing Career Day with 20 corporate representatives
well as creating postcards, flyers, mailings. and 125 students in attendance
• Designed campus and community publications using Photoshop and Publisher while organizing • Created prospecting letters, evaluation forms and informational student packets
fundraising events. • Developed flyers and creative emails to market event to students
• Advised ASB students who were responsible for planning of a weekly school-wide event.
Vanguard University of Southern California March 2006 – July 2007 Tahoe Joe’s Famous Steakhouse, San Luis Obispo, CA 05/2006 – present
Academic Records Coordinator Front Manager/Server
• Managed student degree audits, grades, transcripts, and enrollment verifications. • Train, schedule and motivate seven hostesses
• Assisted in developing and maintaining policies, procedure, and desk manuals. • Liaison between front staff and upper management
• Coordinated a timely flow of information to students, faculty, administration, and the general • Open and close restaurant and administer daily cash receipts
public. • Employee Customer Service Award, three times
Professional Involvement LEADERSHIP/INVOLVEMENT
• Vanguard University Psychological Counseling Association, Member, 2008-present American Marketing Association, Los Angeles, CA 03/2005 – 05/2008
• Psychological Counseling Association, Membership Chair, 2008 Vice President of Promotions/Advertising
• Chi Sigma Lota, International Honors Society for Counseling Professionals, 2009-present • Worked closely with 13 board members in one of the largest clubs on campus
• Responsible for all promotion and advertising for the club including posters, flyers and pens
• Facilitated and delegated responsibilities to 15-member promotions committee
Sample Resumes VANGU ARD U NIVERSITY CAREER CENTER
Jennifer A. McGuire Michael J. Williams
55 Fair Drive #5 Costa Mesa, CA 92626 714.626.5954
805 Audrey Court, Huntington Beach, CA
Seeking a full-time administrative position with a non-profit organization
A position in the Leadership Development Training Program at Enterprise Rent-A-Car Vanguard University of Southern California, Costa Mesa, California
Bachelor of Arts: International Business GPA: 3.65
Graduation Date: Anticipated December 2009
Vanguard University of Southern California
Bachelor of Arts, anticipated May 2010 SUMMARY OF ATTRIBUTES
Major: English Minor: Religion • International non-profit community development experience in Uganda
Overall GPA: 3.6 Major GPA: 4.00 • Extensive administrative knowledge
• Leadership and Counseling training
SUMMARY OF QUALIFICATIONS • Strong written and verbal communication skills
Leadership: ASB Activities Director for 2 consecutive years; President of Creative Writing • Volunteer and cross-cultural experience
Club for 3 consecutive years NON-PROFIT EXPERIENCE
Communication: Proficient in business professional communication Krochet Kids International, Costa Mesa, CA January 2009 – Present
Interpersonal: Trained in conflict resolution and customer service Administrative Intern
Computer Skills: Microsoft Word, Excel, Publisher, and PowerPoint and Mac applications • Created accounting processes for various events and needs
• Designed and implemented accounting protocol for standard form use and trained staff to
CUSTOMER SERVICE EXPERIENCE manage the new system
Food Services, Lockheed Martin, Irvine CA • Facilitated administrative responsibilities raising $50,000 in donations in one event
Summer Supervisor • Arranged and organized the schedule for the office
May - August 2009 • Balanced account for all monies received in the Southern California branch of Krochet
• Gained experience in various aspects of food service including planning, producing, and serving Kids International
meals for 5000 employees.
Vanguard University, Costa Mesa, CA September 2008 – May 2009
• Trained and supervised new employees to ensure a high level of service throughout the department.
• Named “Employee of the Month” for 2 months for excellent customer service.
• Acted as a resource person and referral agent for University services
• Carried out assigned administrative functions promptly
Vanguard University of Southern California
• Developed leadership skills and invested in resident’s future in both creative and
August 2008 – May, 2009
Resident Advisor administrative ways
• Assist residents in developing a community environment that is conducive to learning and good • Aided in organization of growth strategies for resident facilities
study conditions. • Facilitated the spiritual, academic, and social development of the students under my care
• Coordinated room assignments, complete check-in/out forms, report property damage and ADMINISTRATIVE EXPERIENCE
housekeeping deficiencies to the Residence Director. The Iron Bridge Wine Company, Columbia, MD May 2003- July 2008
• Served as a liaison and referral agent for University services such as physical trainers, counselors, Administrative Assistant
academic advisors, learning skills coordinator. • Coordinated deliveries and sales efforts as well as technical responsibilities including
inventory, financial recording, and internet updates
Vanguard University of Southern California • Streamlined the special orders process and mastered the customer familiarity concept
September 2008 – 2009 • Developed relationships with repeated customers, distributors, and suppliers overtime and
Event Relations Office Clerk facilitated product deliveries and orders
• Planned and designated where campus events were to be held.
• Effectively communicated while interacting with faculty, staff, student and off campus constituents to COMPUTER SKILLS
coordinate proper venue and scheduling. Microsoft Word; Excel; PowerPoint; Quickbooks; Access; Google Docs; Skype
LEADERSHIP and INVOLVEMENT
Vanguard University Chorale member, September 2007 – 2009
Calvary Chapel Church, Cypress, CA Beachside Community Church, Huntington Beach, Children’s ministry volunteer,
Summer 2007 & 2008 Summer 2007, 2008
Children’s Ministry Volunteer Serve Day volunteer, served in community outreach to Garden Creek Assisted Living
• Prepared lessons, taught and managed classroom of 12-15 third – fifth graders community, 2009
Action Verbs List FAQs
Use these verbs to describe what you have accomplished related to work. What if my GPA is below a 3.0?
Administrative/ Communication Creative Financial Helping
Detail Addressed Acted Administered Advised
Check to see if your major GPA is above a 3.0. If so, include that GPA only. If it is low for a
Approved Arbitrated Conceptualized Allocated Assessed reason such as working 20+ hours per week while in school, it is appropriate to state this in
Arranged Authored Created Analyzed Assisted
Catalogued Collaborated Customized Appraised Attended your resume’s education section.
Classified Convinced Designed Audited Clarified
Collated Corresponded Developed Balanced Coached
Collected Created Enhanced Budgeted Counseled Should I include a cover letter with my resume?
Compared Developed Established Calculated Demonstrated
Compiled Directed Founded Computed Diagnosed A cover letter is commonly overlooked in the job application process, and yet it is always
Coordinated Drafted Generated Controlled Directed appropriate and often necessary. It sets you apart from many other applicants and gives you
Dispatched Edited Illustrated Detailed Educated
Executed Enlisted Imagined Developed Facilitated the chance to show your communication skills, which will make a positive impression on the
Facilitated Formulated Initiated Forecasted Familiarized hiring manager.
Filed Influenced Innovated Managed Guided
Generated Interpreted Integrated Planned Led
Implemented Lectured Introduced Prepared Listened
Inspected Led Invented Projected Mentored Should I include my international experience?
Monitored Manipulated Originated Researched Motivated
Operated Mediated Performed Solved Perceived Yes! These experiences teach you many transferable skills such as independence,
Organized Motivated Planned Referred resourcefulness and multi-cultural communication. You might include it as its own section titled
Prepared Negotiated Revitalized Rehabilitated
Processed Persuaded Shaped Related “International Involvement”, or mention it in job experience if you worked or volunteered
Proofread Promoted Visualized Represented abroad. If you studied abroad, consider putting it in your education section.
Purchased Read Wrote Spoke
Should I include references on my resume?
Not on a resume. It’s good to have a separate reference list available if an employer asks for
Systematized one. Just make sure to use the same heading and paper selection for this page as you did for
your resume and cover letter.
Leadership/ Research Results Teaching/ Technical
Management Abstracted Accelerated Training Analyzed My mom, dad, brother, professor, former employer etc. says…
Administered Analyzed Accomplished Adapted Automated
Analyzed Clarified Achieved Adopted Built
There are lots of different opinions on resumes and a variety of acceptable approaches.
Assigned Collected Attained Advised Calculated Professional, very relevant, and well-organized are some of the underlying themes to a good
Chaired Compiled Awarded Briefed Computed
Contracted Conducted Completed Clarified Configured
resume. Consider these while working with a career professional and you will be able to
Coordinated Critiqued Contributed Coached Constructed create an effective resume for universal purposes.
Delegated Diagnosed Decreased Communicated Converted
Developed Evaluated Eliminated Coordinated Designed
Directed Examined Established Counseled Diagnosed
Evaluated Experimented Expanded Developed
What if my resume doesn’t take up a whole page?
Executed Extracted Improved Encouraged Engineered There are many things that are often mistakenly left off of resumes. Have you included your
Facilitated Extrapolated Increased Enlightened Fabricated
Hired Gathered Initiated Evaluated Inspected on-campus job, Serve Day, R.A., Frontline, study abroad, summer or winter break seasonal
Implemented Identified Introduced Explained Installed work experience, significant academic projects or leadership positions at your church? Once
Improved Inspected Launched Facilitated Invented
Increased Interpreted Pioneered Guided Maintained these types of activities are all considered, you might have to decide what to take off your
Initiated Interviewed Recognized as Helped Manufactured resume! You might also consider the “gaps” in your experiences, which would substantiate
Led Investigated Reduced Influenced Operated
Managed Observed Resolved Informed Overhauled your resume. Choose some new work, volunteer or club experiences to start building your
Motivated Organized Selected as Initiated Performed
Organized Perceived Succeeded Instructed
professional resume and setting you apart from other candidates!
Oversaw Researched Mentored Programmed
Performed Reviewed Persuaded Remodeled
Planned Studied Stimulated Repaired
Prioritized Summarized Trained Solved
Produced Surveyed Valued Tested
Recommended Synthesized Troubleshot
Reviewed Systematized Upgraded
Strengthened Theorized Validated
Supervised Validated Verified