Child Support Services

PUBLIC SAFETY Child Support Services Keith Pepper, Director The mission of the Department of Child Support Services is to establish and enforce child support orders, treating all parties with respect and serve the community through outreach and education. Child Support Services DEPARTMENT SUMMARY All Funds Expenditures Salaries & Benefits Service and Supplies Interdepartmental Charges Total Expenditures Revenues Fines, Forfeitures, Penalties Revenues From Use Intergovernmental Revenues Charges for Current Services Miscellaneous Revenues Total Revenues Net County Cost (NCC) Allocated Positions (FTE) $727,490 159,374 3,809,429 219,845 37,432 $4,953,570 $37,425 42.00 $893,803 109,000 3,969,215 253,000 1,000 $5,226,018 37.00 $966,050 109,000 3,896,968 293,000 1,000 $5,266,018 39.00 $907,613 200,000 4,136,698 210,000 1,250 $5,455,561 39.00 ($58,437) 91,000 239,730 (83,000) 250 $189,543 0.00 $3,397,548 1,036,772 556,675 $4,990,995 $3,551,140 1,016,250 658,628 $5,226,018 $3,551,140 1,016,250 698,628 $5,266,018 $4,008,760 862,243 584,558 $5,455,561 $457,620 (154,007) (114,070) $189,543 FY 2007-08 Actual FY 2008-09 Proposed FY 2008-09 Approved FY 2009-10 Recommended FY 2009-10 Change Department Overview The Department of Child Support Services (DCSS) operates under Title IV-D of the Social Security Act and is funded by federal and state funds. The department's operations are governed by federal and state regulations and include establishing paternity, establishing child and medical support orders, modifying existing support orders and enforcing support orders. In FY 2006-07, the Enhanced Court Collections Division (ECC) was created by a memorandum of understanding with the courts to provide collection services for delinquent fines. The department's current workload includes approximately 3,900 open cases. ECC collects delinquent fines and forwards them to the courts for distribution to the County and other jurisdictions. • Recognized by the Child Support Director's Association for work completed as an elected member on the Board Goals and Initiatives FY 2009-10 GOAL I Effective program management to ensure the best case, account and payment processing possible FY 2009-10 Initiatives • Increase child support collections by 3% • Maintain Marin's data integrity on the new statewide child support system • Continue to streamline business processes for better program management Public Safety Accomplishments FY 2008-09 • Successfully converted to the statewide child support system • Ranked sixth in the top ten counties in the State of California Child Support Program COUNTY OF MARIN PROPOSED BUDGET FY 2009-10 GOAL II Greater competency depth within the organization to increase organizational effectiveness CHILD SUPPORT SERVICES 83 Child Support Services P U BL I C S A F E T Y FY 2009-10 Initiatives • Continue essential staff training on program and system functionality to keep staff abreast of changes • Continue to update staff work plans to meet the needs of doing business statewide • Continue to develop new processes and procedures to meet the changing needs of the department Overview of Programs FY 2009-10 Estimated Cost of Program Services CHILD SUPPORT SERVICES PROGRAM SUMMARY General Fund Program Services Enhanced Court Collections Total % of Budget Total FTE Expenditures 7.00 7.00 $947,613 $947,613 Total Revenues ($947,613) ($947,613) 100% Net County Cost 0% Transfer/ Use of Fund Balance - GOAL III Improved cross-functional communication and cooperation FY 2009-10 Initiatives • Continue to provide staff with the cross-training activities needed to meet performance goals • Develop ways to acknowledge staff who are meeting and/or exceeding personal work plan goals Other Funds Program Services Child Support Services Total Total FTE Expenditures 32.00 32.00 Total Revenues $4,507,948 ($4,507,948) $4,507,948 ($4,507,948) GOAL IV Referral of delinquent fine cases to the Franchise Tax Board FY 2009-10 Initiatives • Continue to work with the courts to get approval to refer delinquent cases to the Franchise Tax Board for collection Child Support Services Program Description and Responsibilities Child Support Services FY 2009-10 Child Support Services Fund Program Budget Total FTE Expenditures 32.00 $4,507,948 Total Revenues ($4,507,948) Net County Cost - GOAL V Maintain of a successful case referral interface with the courts FY 2009-10 Initiatives • Continue to work with the courts as the JURIS system is developed and implemented Key Challenges and Outstanding Issues • Getting staff comfortable with the new statewide system so more emphasis can be placed on performance • Ensuring that staff is properly trained to use on-going system updates in a timely manner • Continuing to increase performance with less financial and staff resources The Department of Child Support Services (DCSS) operates under Title IV-D of the Social Security Act and is funded by Federal and State funds. The department's operations are governed by Federal and State regulations and include establishing paternity, establishing child and medical support orders, modifying existing support orders and enforcing support orders. The department's current workload includes approximately 3,900 open child support cases. FY 2009-10 Program Initiatives • Increase child support collections by 3% • Maintain Marin's data integrity on the new statewide child support system • Continue to streamline business processes for better program management • Incorporate performance planning for every employee • Continue essential staff training on system functionality to keep staff abreast of system and program changes 84 CHILD SUPPORT SERVICES COUNTY OF MARIN PROPOSED BUDGET FY 2009-10 Child Support Services Enhanced Court Collections Program Description and Responsibilities Enhanced Court Collections FY 2009-10 General Fund Program Budget Total Expenditures $947,613 Total Revenues ($947,613) Net County Cost - FY 2009-10 Program Initiatives • Continue to work with the courts and Justice Uniform Records Information System (JURIS) implementation to refer delinquent cases to the Franchise Tax Board for collection • Continue to work with the courts as the JURIS system is developed and implemented • Incorporate performance planning for every employee FTE 7.00 The Enhanced Court Collections (ECC) program was established pursuant to Senate Bill 940, which requires each California Superior Court or county to implement a collections program to better enforce payment of various court-ordered fines and fees. In FY 2006-07, the Enhanced Court Collections Division (ECC) was created by a memorandum of understanding with the courts to provide collection services for delinquent fines. ECC collects delinquent fines and forwards them to the courts for distribution to the County and other jurisdictions. The ECC program is under the administrative oversight of the Department of Child Support Services. Collections, such as delinquent traffic citations, will be referred from the Marin County Superior Court. The ECC program may take on other delinquent accounts for collection in the future. Performance Measures Child Support Services Objective: Meet or exceed performance standards on federally-defined measures to maximize the department's funding and ensure the best case, account, and payment processing possible MEASURES Effectiveness Measures Percent of cases with support orders Percent of collections on current support due Percent of cases with collections on arrears 89.2%% 67.6% 67.6% 92.5% 68.7% 66.3% 91% 68.1% 68.9% 89.2% 69.1% 68.6$ FY 2006-07 Actual FY 2007-08 Actual FY 2008-09 Estimate FY 2009-10 Estimate Department Comments: Public Safety FY 2009-10 estimates are based on performance standards set by the State of California Department of Child Support Services. COUNTY OF MARIN PROPOSED BUDGET FY 2009-10 CHILD SUPPORT SERVICES 85