CALL ROUTING CHEAT SHEET
(Revised 5/08/07) All four digit telephone extensions shown below have a 773 prefix unless otherwise stated. Above Ground Fuel Storage Tanks – Fire Marshal’s Office – 3562 Adoption – Licensing of agencies and general information – Dept of Social Services – Child Protection – 3227 Airport Equipment/Airports – DOT Aviation – 3574 Amber Alert – Division of Criminal Investigation – 3331 Assessors (School) – Dept of Revenue – 3311 Accident Records – crash statistics, copies of accident reports, etc. – 3868 Acupuncturists – no licensing unless individual is also practicing as a chiropractor, then they must be licensed as a chiropractor (see Chiropractic Board – 605-668-9017) After-Prom (post-prom) Grants – Highway Safety – 4949 Alcohol & Chemical Dependency Counselors – licensing of – (605) 332-2645 Ambulances (emergency vehicles) – ambulance services licensed by EMS – 4031 To register personal vehicle as emergency vehicle, they need permission from the Highway Patrol – 3105 Appraisers (property) – Appraiser Certification Program – Dept of Revenue & Regulation – 4608 Architects – licensed through the Board of Technical Professions – (605) 394-2510 Asbestos – Dept of Environment & Natural Resources (DENR) – 3153 Athletic Trainers – licensed through the Board of Medical & Osteopathic Examiners – (605) 367-7781 Attorneys – licensing of – State Bar of South Dakota – 224-7554 Auctioneers – no state licensing required unless selling real estate, then they need to contact Real Estate Commission – 3600. Otherwise, all auctioneers should contact the county or city Treasurer’s Office to see if licensing or permit is required. Also, see the last page attached to this listing for more Auctioneer information Audiologists – licensed through Hearing Aid Dispenser & Audiologist Board – (605) 642-1600 Auto Air Conditioners – Automobile service technicians – DENR – 4781 Automobile Dealers – licensed through Dealer Licensing – Dept of Revenue & Regulation – 4416 Automobile Self-Insurance – Transfer calls to Jane Schrank (6390) or Cindy Gerber (4846) in Driver Licensing Background Checks – Division of Criminal Investigation – 3331 Bail Bondsmen – licensing of – Division of Insurance – Agent Licensing – 3513 Bank Brokers – Division of Banking – 3421 Bar Association (State) – licenses lawyers/attorneys – 224-7554 Bed & Breakfast – licensing – Dept of Health – Dave Micklos – 4130 Beer & Alcohol – Dept of Revenue & Regulation – 5141
Bees (Bee-keeping) – register with Dept of Agriculture – 3375 Beverages – bottling (non-alcoholic) – Commercial Inspection – 3697 Billboards – along state highways or interstate – call DOT – 3265 Bingo Games – regulation of – Attorney General’s Office – 3215 Birth Certificates – Dept of Health – Vital Statistics – 4961 Boats – License/Title for boats or trailers – Motor Vehicle Division – 3541 License to sell boat trailers - Dealer Licensing – 4416 License to sell boats - Game, Fish & Parks – 3387 Boiler Inspection – Fire Marshal’s Office – 3562 – also answers questions on boiler inspection billings Boiler Operator’s License – Fire Marshal’s Office – 3562 Building Codes – homes, mobile homes, modular homes, or commercial buildings – Fire Marshal’s Office – 3562 Bulk Fuel Permit – Dept of Revenue – Motor Vehicle Division – 3127 Business – starting a new business, will need tax license from Revenue – 3311. For packet on starting new business in SD, call Governor’s Office of Economic Development (GOED) – 5032 Buses – regulation of - Public Utilities Commission – Transportation Division – 5280 Cable Television Services – not regulated by state – contact FCC – 1-888-225-5322 Campgrounds – Dept of Health – Dave Micklos – 4130 Car Titles – Motor Vehicle Division – Dept of Revenue – 3541 Car Title Mortgages – Division of Banking – 3421 Carpentry – contracting for commercial building space (apartments, etc.) – Fire Marshal – 3562 Will also need tax license from Dept of Revenue & Regulation – 3311 Census Bureau – Regional Office contact information - 6900 West Jefferson Avenue, Suite 100, Lakewood, CO 80235-2032 – phone: 303-969-7750; email: www.census.gov/denver (website with contact information is http://www.census.gov/contacts/www/c-regoff.html) Census Information for SD – USD Business Research Bureau – (605) 677-5287 Chemical Dependency Counselor Certification Board – Sioux Falls – (605) 332-2645 Charitable Organizations – all organizations or companies must register with the Secretary of State – 3537 Child Safety Seat Program – Office of Highway Safety – 4493 Codified Laws (South Dakota) – SDCL – contact Michie Company by calling 1-800-446-3410 or write: PO Box 7587, Charlottsville, VA 22906. Can also access SDCL on the internet at http://www.michie.com/Resources/ Collection Agencies – no state-level licensing required – there are no lists of collection agencies operating in the state. Collectors must have permission from the city in which they’ll be located Commercial Contractor Listing – For a list of commercial building contractors, callers can contact the Associated General Contractors in Sioux Falls at (605) 336-9338 (see Home Contractors Listing)
Comptroller of Currency – federal department – 1-800-613-6743 Concealed Weapon Permit – apply through the local police department or sheriff’s office. The permit is granted and given by the Secretary of State – 3537 Consumer Protection (Better Business Bureau) – Attorney General’s Office – 4400 – or toll-free 1-800-300-1986 Contractors – only Electrical and Plumbing contractors are licensed at state level. Callers should check with city government for requirements locally. Callers can obtain a Contractor’s Excise Tax License through the Department of Revenue & – 3311. Electricians and Plumbers can call: Electrical Commission – 3573; Plumbing Commission – 3429 Coroners -- are not licensed in South Dakota. Coroners are county elected officials. A person does not have to be certified or licensed to be a coroner in South Dakota Corporations – must be registered with Secretary of State’s Office – 4845 Courier Services – Public Utilities Commission – Transportation Division – 5280 Custom Harvesting Permits – Highway Patrol – 4578 Customs (US) – Office in Sioux Falls – 605-338-4384 or 1-800-437-5973 Daycare Inspections – Commercial Inspection – 3697 (also see daycare licensing) Daycare Licensing – Dept of Social Services – Child Care Services – 4766 Dealer Licensing – automobile dealers, snowmobile dealers, or mobile home dealers – Dept of Revenue – 4416 Debt Management Companies – contact Attorney General’s Office – 3215 Dieticians – licensed by the Board of Medical & Osteopathic Examiners – (605) 367-7781 Disabilities Act – ADA – Human Services – 5990 Dog Kennels – licensing and inspections – done at the federal level – direct callers to the Animal Industry Board, who will give them contact info for agents in their area of the state – 3321 DOT Number – for truckers – call Federal Motor Carrier in Pierre – 224-8202 Driver Education Instructors – Dept of Education – 5669 Driver Exam Station Locations and Hours – Driver Licensing – 6883 Driving Record – Driver Licensing – 6883 Drug Testing for Truck Drivers – Federal Motor Carrier Administration – 224-8202 Electrolysis -- Check with Cosmetology Commission for licensing – 6193 Instruction – contact vocational-technical schools to see if they offer courses Elevators – federally licensed storage elevators and non-storing elevators – PUC – 3201 Emergency Vehicle Lights (Ambulances, etc) – Highway Patrol – 3105 Emissions Devices on Vehicles – Highway Patrol – 3105 Employment Agencies – Regular or temporary employment agencies – not regulated by Dept. of Labor – not aware of any state level requirements or regulation EMT’s (Emergency Medical Technicians) – licensure and certification – EMS – 4031
Endermology – not licensed in South Dakota Engineering – Professional engineers licensed by the Board of Technical Professions – (605) 394-2510 Esthetics – refer callers to the Cosmetology Commission – 6193 Explosives – Fire Marshal’s Office – 3562 Exporting – contact Governor’s Office of Economic Development (GOED) – 5032 (also see listing under International Import/Export/Trade) Exterminators – pesticides/pest removal – Dept of Agriculture – 4432 Federal Highway Administration – Pierre – 224-8033 Federal Motor Carrier – Pierre – 224-8202 Financial Responsibility (SR-22 forms) – Driver Licensing – 6883 Firearms – Attorney General’s Office – 3215 (also see concealed weapons permit) Fireworks -- licensing & permits to sell - Fire Marshal’s Office – 3562 Flagger/Flag Person – in construction zones – certified by Dept of Transportation – 4759 Flags – to order SD flag or US flag, contact Central Supply – 3223 State flags flown at half-mast – order will come from Governor’s office. Capitol Protective Services will lower and raise flags for buildings on the Capitol Complex Flammable Materials – transportation of – Highway Patrol – 4578 Food License – Dept of Health – Dave Micklos – 4130 Forklift Operator Certification – callers should check with SD vocational-technical schools Freight – regulation of – Public Utilities Commission (PUC) – 3201 Freon – regulation of – DENR Air Quality – 7171 or 3351 Fuel Prices – regulation of – Public Utilities Commission (PUC) – 3201 Gas Pipeline – regulation of – Public Utilities Commission (PUC) – 3201 Gas Pumps – inspection of – Inspection Program – 3697 Gas Tanks – removal or location of underground tanks – Water Quality (DENR) – 3351 (also see Above Ground Fuel Storage Tanks) General Contractor – no state license required – contractor should contact the finance office of the City or County in which they will be working (each city or county may require a license or permit). Contractor may acquire a Contractors Excise Tax license from the Dept of Revenue - 3311. Contractors must be pre-qualified to bid on state projects – call Dept of Transportation – 4555. Grain Buyers – license and bonding – PUC – 5275 Gun Permits – issued by Secretary of State’s office – 3537 (also see concealed weapons permit) Handicap Parking Space Requirements – set by each city -- contact city hall or city commissioner. Handicap Parking Permits – stickers for cars or hanger for rear view mirror – Motor Vehicles – 3541
Handicap Parking Lot Signs – requirements for posting signs, etc. – Dept. of Human Services – 3195 Heating, Air Conditioning & Ventilation (HVAC) Contractors – no state level licensing required if contractor already has federal license to handle Freon and other hazardous materials. If they don’t have the federal license, they must contact DENR – 7171 or 3351 Home Inspectors – Real Estate Commission – 3600 House Movers – not licensed at the state level – refer to Highway Patrol for proper permits – 4578 Hazardous Waste (storage and clean-up) – DENR – 3151 Hazardous Waste (transportation of) – Highway Patrol – 3105 Home Contractors Listing – For a list of home building contractors in South Dakota, contact the SD Home Builders Association in Sioux Falls – (605) 361-8322 Home Security Systems – no regulation of monitoring companies or installation contractors at state level ICE (Immigration and Customs Enforcement) – Immigration information - call 1-866-347-2423 Immigration and Customs Enforcement (ICE) – Immigration information - call 1-866-347-2423 Incorporated Cities (in South Dakota) – contact SD Municipal League for listing – 224-8654 Industry & Commerce – now known as SD Chamber of Commerce and Industry - 224-6161 Infant Car Seats – contact Office of Highway Safety – 4949 International Import/Export/Trade -- State contact person is Joop Bollen (pronounced Yo-p) – (605) 626-3098 or Tourism and State Development - 5032 Intra-State Authority – Highway Patrol – 3105 Land Surveyors – licensed by Board of Technical Professions in Rapid City – (605) 394-2510 Landscape Architects – see “Land Surveyors” above Late Charges on Past Due Accounts – contact South Dakota Retailers Association – 224-0554 License Plates – vehicle license plates or personalized plates – Motor Vehicle Division – 3541 Life Guard Certification – contact local Red Cross office Liquor Licensing – Dept of Revenue & Regulation – 3311 Liens – if someone has a lien against property, it is listed with the Secretary of State’s office – 3537 Liens against motor vehicle titles are listed with the Division of Motor Vehicles – 3541 Locksmiths – no state regulation of – will need tax license from Dept. of Revenue – 3311 Lodging – (hotels, motels, bed & breakfasts, campgrounds, etc.) licensed through Dept of Health – contact Dave Micklos – 4130. Inspection Program is responsible for inspection of these facilities – 3697 Long Term Care Facilities – Board of Nursing Home Administrators Examiners – (605) 331-5040 Lottery Inspections – done by the Inspection Program – 3697 Lottery Machines – licensed by Lottery Commission – 5770 Manufactured Housing – codes, etc. – Fire Marshal’s Office - 3562
Manufacturers – list of SD manufacturers provided by SD School of Mines & Technology – (605) 394-2371 Massage Schools – must be certified with Dept. of Education – 3134 Massage Therapists – license required through Dept. of Health – Massage Therapy Board – 224-8803 Mental Health Counselors – licensed by Board of Counselor Examiners – (605) 331-2927 Metrology Lab – Weights and Measures – 3170 Mining – Permits or bonding – DENR – 3151 Ministers/Ministry – no licensing at state level (SDCL 25-1-30). A person can perform marriages as long as they are authorized by the church in which they plan to perform the ceremony. Miranda Rights – forms/cards – Driver Licensing – 6883 Mobile Home Building Codes – Fire Marshal’s Office – 3562 Mobile Home Parks – registration of – Dept of Health – 3364 Money Orders – license to sell – Division of Banking – 3421 Mortgage Brokers – Division of Banking – 3421 Motor Carrier Permits – Highway Patrol – 4578 Motor Fuel Tax – Dept of Revenue & Regulation – 5335 Motor Vehicles – licensing of vehicles - titles and registration - license plates, etc. – 3541 Nail Technicians – licensed by the Cosmetology Commission – 6193 Natural Gas Pipeline Safety – Public Utilities Commission (PUC) – 3201 Non-Profit Organizations – must register with Secretary of State – 3537 Notary Public/Notary Seal – Secretary of State – 3537 Nutritionists – licensed by the Board of Medical & Osteopathic Examiners – (605) 367-7781 Over-Width Permits – Highway Patrol – 4578 Opthamologists – licensed through the Board of Medical and Osteopathic Examiners – (605) 367-7781 Optometrists – licensed through the Board of Optometry – (605) 347-2666 Painters – no state level license required – check with city govt for license or permit requirements. You can also transfer caller to Dept of Revenue & Regulation for sales tax license – 5141 Patents – US Patents and Trademark Office – 2011 Crystal Drive, Arlington, VA 22202 General Information – 1 800-786-9199. Status Line – 703-308-0595 Do not transfer calls to the Attorney General or the Secretary of State Pawn Shops – no state license required – sales tax only – Dept. of Revenue – 5141 Peddlers (Solicitors) – no state licensing - contact city or county in which selling. Phone solicitations received by state employees – transfer call to Consumer Protection – 4400 Pest Control – pesticides, exterminators, etc. – Dept of Agriculture – 4432 Physical Therapists – licensed through Board of Medical and Osteopathic Examiners – (605) 367-7781
Port of Entry (Weigh Stations) – Highway Patrol – 4578 Pre-Bid Listing – for road construction jobs for DOT – Dept of Transportation – 3283 Private Investigators – no licensing required at state level Propane Tanks – above ground tanks – Fire Marshal’s Office – 3562 underground tanks – DENR – 3296 Pro-Rate – Motor Vehicle Division – 3501 Psychiatrists – licensed through the Board of Medical and Osteopathic Examiners – (605) 367-7781 Psychotherapists – not licensed in South Dakota Public Meeting Places – codes and requirements – Fire Marshal’s Office – 3562 Radiologists – licensed through the Board of Medical & Osteopathic Examiners – (605) 367-7781 Raffles – Secretary of State – 3537 Referees – for school sporting events – contact SD High School Activities Association – 224-9261 Residency in South Dakota – see attached letter from Secretary of State’s Office Restaurant License – Dept of Health – Dave Micklos – 4130 Revenue and Regulation – Department of – 3311 or toll free 1-800-829-9188 Safety Inspections (trucks) – Dept of Transportation – 3571 Safety Inspections (school busses) – Highway Patrol – 4578 Sale Barns (Livestock sales) – Animal Industry Board – 3321 Sales Tax Division – Dept of Revenue & Regulation – 5141 Satellite Service – companies, installers, or service not regulated by PUC – contact the FCC – 1-888-225-5322 Security Guards – not licensed at state level – check with local govt. to see if there are any regulations within that municipality Self Insurance (Automobiles) – Transfer calls to Jane Schrank (6390) or Cindy Gerber (4846) in Driver Licensing Semi-Truck Trailer Inspections – Highway Patrol – 4578 Septic Systems – Surface Water Quality (DENR) – 3351 Sex Offender Registration – Attorney General’s Office – 3215 Snowmobiles – licensing or titles – Motor Vehicle Division – 3541 Snowmobile Races – approval from Game, Fish and Parks – Snowmobile Program – (605) 987-2263 Snowmobile Trailers – must have license to sell commercial trailers from Dealer Licensing – 4416 Individual trailers are licensed through Motor Vehicle Division – 3541 Solicitors (telephone) – Complaints – Consumer Protection – 4400. Solicitors for charitable organizations are regulated through the Attorney General’s Office – 3215 Speech Pathology – Certification from the State Board of Education is required for pathologists and audiologists
working in schools. Call DECA – 3219. For those therapists working in other places, such as hospitals, certification by the American Speech, Language, and Hearing Association (ASHA) is required. Action line: 1-800-498-2071; Automated Info line: 1-888-321-ASHA State Bar Association – licenses lawyers/attorneys in South Dakota – 224-7554 State Logos/State Seal – private or commercial use of – Secretary of State – 3537 Statistics (Census Information) – USD Business Research Bureau – (605) 677-5287 Storage Warehouses (general) – to store personal property – Public Utilities Commission (PUC) – 3201 Surety Bonds – Dept of Revenue & Regulation – 3311 Surveyors – licensed through the Board of Technical Professions – (605) 394-2510 Tanning Beds – Dept of Health – 3361 Tattoo Shops – regulation of – Department of Health – Dave Micklos – 4130 Taxi Cabs – regulation and licensing of – Public Utilities Commission (PUC) – 3201 Taxidermy – license from Game, Fish & Parks – 3393 Teacher Certification – Dept of Education – 3553 Telephone Service – regulation of service in SD – Public Utilities Commission (PUC) – 3201 Termite Extermination – licensing/certification – Dept of Agriculture – 4432 Titles (Cars/Trucks/Trailers/Motorhomes, etc.) – Motor Vehicle Division – 3541 Tourism Information – Dept of Tourism and State Development – 5032 or 1-800-732-5682 (1-800-SDakota) Trademarks – Secretary of State – 3537 Trade Shows – Revenue – 3311 Trucking – regarding minimum amount of insurance required – Revenue and Regulation – 4111 UCC Filings – Secretary of State – 3537 Upholstery – no licensing required – refer callers to Dept. of Revenue & Regulation for tax license – 5141 US Customs Office – in Sioux Falls 605-338-4384 or 1-800-437-5973 Vendor’s List – for state bidding – Office of Procurement Management – 3405 Water – labeling of bottled water - Commercial Inspection – 3697 Weight Limits on Vehicles – Highway Patrol – 4578 Welding Certification – Mitchell Vo-Tech School – 1-800-952-0042 Well Drilling – contact DENR – 3151 Window Film – tinting regulations – Highway Patrol – 3105 – local police can also answer questions X-Ray Technicians – contact Dept of Health – 3361