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Oshkosh Designs Warranty - Avalon Carpet Tile _ Flooring

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Oshkosh Designs Warranty - Avalon Carpet Tile _ Flooring Powered By Docstoc
					911 E. Main St. • Winneconne, WI 54986
Oshkosh Designs • Phone: (877) 582-9977 • Fax: (920) 582-9971
www.oshkoshdesigns.com • Info@oshkoshdesigns.com

WARRANTY DETAILS

Warranty
No decorative hardwood inlays are manufactured to higher quality standards than
perimeter inlays, compositions and parquet offered by Oshkosh Designs. That
singular fact allows us to offer the following warranties.

Perimeter inlays, compositions and parquet
Oshkosh Designs warrants its perimeter inlays, compositions, and parquet to be
free from manufacturing defects in lamination, milling and assembly. We
warrant these products, to the original purchaser, for as long as you own your
home.

Oshkosh Designs will (at our option) repair or replace any Oshkosh Designs
flooring that has experienced de-lamination of wear layer or release from the
subfloor due to glue bond failure ONE TIME ONLY (see exclusions and
limitations below). Repair or replacement is limited to the Oshkosh Designs
product only. If the Oshkosh Designs product is installed using a non-
recommended adhesive, release from the subfloor due to glue bond failure is no
longer covered by warranty. All other warranties still apply.

Factory-finished perimeter inlays and compositions
Oshkosh Designs warrants that the finish provided on its inlays will meet or
exceed the finish warranty of the hardwood floor in which the perimeter inlay or
composition is installed. This finish warranty does not cover indentations,
scratches or damage caused by improper maintenance, misuse, negligence,
spiked heels, pets, water, moisture or other unusual conditions. Reduction in
gloss level is not considered wear-through of the finish.

Warranty exclusions and limitations
It is critical that all installations are done in compliance with the procedures
outlined in the Oshkosh Designs installation instructions. Failure to install in
accordance with the instructions will void all warranties. Detailed instructions are
included in the boxes of Oshkosh Designs products or can be obtained by calling
Oshkosh Designs at (877) 582-9977.

IT IS THE RESPONSIBILITY OF THE INSTALLER AND/OR
HOMEOWNER TO INSPECT THE PRODUCTS PRIOR TO
INSTALLATION. If, BEFORE INSTALLATION, you discover any product
that has obvious defects, please contact your Oshkosh Designs dealer
immediately to arrange for repairs or replacement products. Oshkosh Designs
accepts no responsibility for costs of products or labor when products with
visible defects have been installed nonetheless.




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911 E. Main St. • Winneconne, WI 54986
Oshkosh Designs • Phone: (877) 582-9977 • Fax: (920) 582-9971
www.oshkoshdesigns.com • Info@oshkoshdesigns.com

Hardwood flooring and inlays are natural products and will expand and contract
during heating and non-heating seasons, causing changes in the joinery of the
flooring products. These changes in joinery are not considered defects. To
minimize these changes as much as possible it is vital that reasonable humidity
conditions (35–45% humidity at 60–75°F) are maintained consistently. It is also
important to allow time for proper acclimation of the product to the home’s
climate conditions. No warranty coverage is provided for flooring that
experiences glue bond failure, cupping, buckling, gapping or cracking due to
inadequate, excessive or widely fluctuating humidity levels.

Natural wood characteristics such as mineral streaks, small knots, grain and color
variations, etc., are normal characteristics and are not construed as defects.
Nature’s trademarks leave no two pieces of wood the same. Color variation,
grain variation, mineral streaks, sap pockets, small knots, flecking or other
variation can occur. We cannot warrant against natural variations, nor the
differences between the color, grain and appearance of product samples,
surrounding field floor, millwork and other wood products, and the color, grain
and appearance of Oshkosh Designs products.

Color variations in flooring and inlays are a natural occurrence due to the species
and age of the wood, plus its exposure to UV lighting. Such variations contribute
to the natural beauty and character of wood. This warranty does not cover color
changes to any products which result from UV light and/or the natural aging
process of the wood.

In-floor radiant heating systems can significantly alter product performance.
Installation is allowed over radiant-heated subfloors provided the subfloor is
structurally sound and the heat is regulated not to exceed 80°F.

Damage caused by natural or man-made disasters including, but not limited to,
leaking or broken plumbing, standing water, fire, excessive rainfall, hurricanes,
tornadoes, flooding or other disasters are not covered by the terms of this
warranty.

Failure to properly maintain your wood floor or decorative inlays will void all
warranties. For maintenance recommendations, contact the National Wood
Flooring Association, www.nwfa.org or (800) 422-4556, or the National Oak
Flooring Manufacturer’s Association, www.nofma.org or (901) 526-5016.

THERE ARE NOT IMPLIED WARRANITES, INCLUDING MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, EXTENDING BEYOND THE TERMS OF THIS WARRANTY, AND EXCEPT AS SET
FORTH HEREIN, THERE ARE NO OTHER WARRANTIES BY OSHKOSH DESIGNS. EXCEPT FOR THE
SPECIFIC REMEDIES SET FORTH HEREIN, OSHKOSH DESIGNS SHALL HAVE NO LIABILITY FOR ANY
DAMAGES, INCIDENTAL OR CONSEQUENTIAL, RESULTING FROM THE PURCHASE, INSTALLATION OR
USE OF THE OSHKOSH DESIGNS PRODUCT. THE TERMS OF AND REMEDIES AVAILABLE UNDER THIS
LIMITED WARRANTY CAN ONLY BE MODIFIED OR EXTENDED IF EXPRESSLY AUTHORIZED, IN
WRITING, BY AN AUTHORIZED REPRESENTATIVE OF OSHKOSH DESIGNS.




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