JOHN PROSEK
Downers Grove, IL ● john.prosek@comcast.net ● Cell: 630-853-8859
PRINCIPAL SALES ENGINEER
Sales Engineer Pre-Sales Consultant Application Solution Architect Healthcare, Public Sector, Telecommunications, Energy, Financial Services
Highly driven technically savvy, experienced sales professional. High energy, focused, and experienced. Ideal for high-level sales and business development opportunities offering high responsibilities and high rewards. Leverage extensive international experience and expertise selling complex technical solutions. Talent for developing internal and external business partnerships including Accenture, Price Waterhouse, Bearing Point. C-Suite & Stakeholder Presentations Global F 500 Sales Expertise Identify Markets, Partners & Customers Direct and Channel Sales Start-Up and Early-Stage Ventures Technical Product Development Multi-Market Expertise Highly Customized Technology Solutions Staff Management/ Team Leadership Complex High-Dollar Sales
PROFESSIONAL EXPERIENCE
ORACLE CORPORATION, Redwood Shores, CA World's largest enterprise software company. 2000 to 2009
Director of Asset Management Solutions, (2006 to 2009) Led North American strategic sales and delivery of asset management help desk product line for IT, Telco, and highly mobile assets. Provided customer support both pre- and post-sale; served on product implementation team. Created and developed customer engagements and relationships; led Customer Advisory Boards. Developed sales and marketing content, including internal website, call scripts, sales campaigns, white papers, and knowledge capsules, to educate sales force and business partners on Oracle's Help Desk and Interaction Center functionality. Drove successful sales, marketing, and new business development: Achieved $10.2 million in revenue in FY 2008 and $8.4 million FY 2009. Spearheaded new business development by generating 8 new customers FY 2009 and 6 new customers in FY 2008. Achieved 100% reference-ability of all customers. Influenced new product development and expanded the our ITIL offering by collaborating with Product Management; proposed new enhancements and strategies to improve product functionality. Delivered functional and implementation training to 200+ sales representatives and sales engineers annually and sales enablement training to partner community, including Accenture, Price Waterhouse, Bearing Point, as well as small niche players. Principal Sales Consultant, Industry Business Unit Communications, (2003 to 2006) Managed account planning, solution mapping, POC planning, creation and oversight, win-strategy development, and product demonstration to strategic customers and prospects to maximize close application opportunities worldwide. Served as resource for CRM, Call Center and Help Desk industry; led post-sales customer reference assistance, demonstrated advanced features, and provided feedback to Development for system functionality improvements and future product enhancement. Continuously improved business processes, performance and productivity: Played key role in capture of $40 million contract with AT&T and $10+ million contract with Cingular. Created and delivered Telco-specific Service, Call Center, and CTI demonstration platforms to highlight robustness and flexibility of Oracle Applications; demonstrations adopted company-wide. Led team in creation of extensive demo system for Telco industry using complex product offering and complicated rule sets; allowed end-user to properly configure web hosting system across numerous nodes and many counties utilizing Oracle's Advanced Inbound Telephony.
Field Sales Consultant, (2002 to 2003) Managed North America region strategic sales for financial services industry. Matched specific customer business requirements with effective technical solutions. Performed business partner development to drive revenue and profit growth. Collaborated with partners to develop and drive mutually beneficial revenue opportunities. Principal Sales Consultant, Global Strategic Sales, (2000 to 2002) Managed global demonstration builds leveraging Oracle’s Call Center and CTI applications capabilities for Telecom industry. Led resources selection and documented processes. Managed and developed team of 8 consultants. Drove successful sales, marketing, and new business development: Participated in over 60% of sales and help desk deals globally, representing $150+ million CRM revenue. Named Sales Consultant of the Quarter in Q2 2001 and won Team Player Award in 2001. YOUCENTRIC, INC., Charlotte, NC 1999 to 2000 Developer of Java-based customer-oriented products, including modules for sales force automation, campaign management, contact center management, and partner relationship management (PRM). Senior Sales Engineer Recruited to drive growth of start-up company. Supported sales representatives in pre-sales activities, product demonstrations of SFA solutions, technical presentations, and proposal development. Performed data model reviews for new customers to ensure needed information correctly represented in software. Consulted with customers and Joint Applications Development to maximize all aspects of solution set. Communicated solution specification development and prototype customization as proof of concept. Mentored and developed new Sales Engineers. Drove successful sales, marketing, and new business development: Played integral role in start-up and successful acquisition of company by J. D. Edwards. Drove success of $1 million contract with Northern Trust. TECHNOLOGY SOLUTIONS, Wheaton, IL Provider of information technology consulting and systems integration services. 1993 to 1999
Applications Sales Consultant & Applications Sales Representative, (1998 to 1999) Held dual roles as Applications Sales Consultant and Applications Sales Representative for ORTECH SOLUTIONS, Division of TECHNOLOGY SOLUTIONS. Delivered sales and sales qualifications of all Oracle Application modules. Served as primary sales consultant for Oracle Front Office suite of products for 10-state territory. Performed sales surveys and needs analyses to drive solution mapping. Led multiple deal teams, comprised of technical, operations, and application consultants, in developing and presenting proposals. Influenced C-level executives by providing solution-based approach to business problems. Drove successful sales, marketing, and new business development: Served as only Oracle Process Manufacturing sales consultant for nation in dealer program. Educated big 5 consulting firms and smaller local implementers. Implemented order management system at Green Leaf, division of Ford Motor Company, in 1999. Applications Sales Representative, (1998 to 1999) ORTECH SOLUTIONS / TECHNOLOGY SOLUTIONS: Sold Enterprise Resource Planning, Human Resources, Sales Force Automation, and all aspects of Oracle Process Manufacturing solutions in Illinois territory with annual revenues of $500 million. Created and delivered technical and business presentations to high-level executives to drive business growth. Managed sales pipeline development, telemarketing, collateral creation, sales forecasting, and customer care in post-sales relationships. Exceeded all sales quotas. PIVOTPOINT, Glendale Heights, IL, 1993 to 1997 Manager Consulting Services, Managed software implementation consulting for Point.Man, client/server, UNIX, Microsoft Windows native ERP software package. Developed and managed project work plans and day-to-day client management