; Mary Dillon
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Mary Dillon


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									MARY C DILLON

Ability to analyze complex business processes, build applications as IT solutions to business process issues, trouble-shoot application failures, and integrate those IT solutions to the enterprise level. Analyze application efficiency and effect appropriat e improvements. Communicate effectively (written and verbal) with a variety of technical expertise levels. Organize, prioritize, and execute tasks for achieving production goals. Excellent attention to detail with a "can-do" attitude and the ability to per form unsupervised. Superior at multi tasking and working well under pressure. Team player with expanding programming skills, and excellent documentation skills. EDUCATION Degree: Bachelor of Science Major: Computer Information Systems & Management Delaware Valley College Degree: Master of Science Major: Information Systems & Management DeVry University, Keller Graduate School of Management TECHNICAL SKILLS Web Tools: Tools: Doc. Tools: Languages: Relational DB: Data Modeling: OS: Servers: Visual Studio 2005, 2.0 .NET Framework, Dreamweaver 8/CS3, FrontPage, Fireworks 8/CS3, Adobe Photoshop CS2/CS3 MS Office 2002/2003/2007 (Word, Access, Excel, PowerPoint, Publisher, Visio), Text Editor Source Safe, WinCVS HTML, XHTML, DHTML, ASP, ASP.NET, VBScript, CDO, CDONTS, CDOSYS, CSS, JavaScript, VB.NET, C#, SQL, XML SQL Enterprise Manager, Access 2002/2003/2007 Visio 2007 Microsoft 95, 98, XP Microsoft IIS v.5/6, SQL Server 2005, Microsoft Server 2000/2003, Tomcat 5.5, Apache PROFESSIONAL EXPERIENCE American Express – The Experts, Inc. Web Developer     Graduated: May 20, 2006 Doylestown, PA Currently Attending Phoenix, AZ

Global Real Estate & Procurement Services

2008 - Present

Utilize CMAX tool to change content on pages and upload files; c onduct QA before and after item is published. Photoshop to capture, create, and modify graphics used on GRE&PS web sites. Create and/or update JavaScript, HTML, and XML code to support content navigation features on KHub and/or GRE&PS pages. Provide support for coding of online surveys using a third party web based application to support the Customer Satisfaction Program.


First National Bank of Arizona – PDS, Inc. Junior .NET Developer/Web Content Administrator       


Assist in the redesign of the banks websites. Create Security Certificates and attach to various websites. Utilized web development programs such as Notepad, Dreamweaver CS3, Fireworks CS3, and Photoshop. Responsible for maintenance of the multiple exte rnal websites.

Support content changes to Share Point apps, setting up new sites in Share Point, and break-fix work with HTML in Notepad and Dreamweaver CS3. Support websites hosted under Windows Server 2000, Windows Server 2003, Tomcat 5.5, and Apache; including stopping and restartin g of website.

Document tracking orders for website change requests, status reports for internal use, and other various documents. 2006-2007

University of Phoenix Web Content Administrator/Developer      

Web programming for page redesign and content manage ment for external and internal sites for the university, using HTML, CSS, ASP, JavaScript , ASP.NET, and C#. Wrote queries in SQL to insert, update, and delete information; to extract information and sort in either ascending or descending order. Utilized web development programs such as Notepad, Dreamweaver CS2, Fireworks CS2, FrontPage, Visual Studio 2005, and SQL Server 2005. Responsible for web programming (front-end) for development and production support for existing sites. Responsible for identifying key users for new interface design. Performed cross-browser testing of sites. 2006

Merck & Co. – Paragon Data Analyst/Data Mining   

Analyzed confidential detailed legacy data for legal support. Extracted highly sensitive, confidential data using SQL queries for processing. Filtered from multiple systems certain subsets based on specific sensitive search criteria using SQL and Excel. 2004-2006

Campania International, Inc. Customer Service Representative-Imports   

Researched and tracked customer purchase order issues through email with overseas manufacturers. Created/maintained inventory spreadsheets using Excel and Access. Managed inventory, created inventory control reports, and displayed inventory reports online for sales representatives. 2001-2003

IMS – Kelly Services Data Verification Analyst 

Analyzed and translated third party prescriber data to the Marketplace Intelligence


 

Prescriber Core. Added new prescribers to MI Core and provided business reports using Word to supervisor concerning problems associated with clients’ files. Resolved all unknown entries through Internet research and phone verification.

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