Jay Glenn

							Jay Glenn
1300 Vassar Road Richmond, Virginia 23229 (804) 740-6322 contact@jayglenn.com http://www.jayglenn.com Education Graduation pending, 2006 J. Sargeant Reynolds Community College Richmond, Virginia Associate of Applied Science in Internet Applications Development  4.0 GPA Virginia Commonwealth University Richmond, Virginia Bachelors of Science Degree in Psychology  3.3 GPA Computer Skills Languages:  HTML / XHTML  JavaScript  CSS  PHP  SQL  C August 1993 to December 1997

Software:  Adobe Photoshop  Macromedia Flash  Macromedia Dreamweaver  Microsoft FrontPage  Microsoft Office Suite  MySQL

Operating Systems:  Windows  Unix  Linux  Mac

Experience

May 2003 to present Progress PC Glen Allen, Virginia Web Systems Specialist (part time)  Designed and maintained customer web sites and company web site  Developed and administered customer and bookkeeping database in MySQL  Created web-based interface for company database using PHP and SQL  Performed troubleshooting of customer PCs on site and in office  Installed and configured hardware and software on customer PCs  Explained technical jargon to non-technical customers November 2002 to present Appix, Inc. at GMAC Commercial Mortgage Richmond, Virginia Imaging Administrator  Managed remote imaging department in GMAC’s Richmond office  Entered document batches and corresponding information into database  Created images using a Kodak high-speed digital scanner and Ascent Capture  Processed images through three stages of quality control  Organized workflow and adjusted procedures to accommodate changes  Maintained security of imaging room and sensitive documents

Experience (Contd.)

August 1998 to October 2002 Library of Virginia Richmond, Virginia Information Services Specialist  Created digital images by scanning text and photographs  Edited images in Adobe Photoshop to improve clarity  Maintained and updated HTML web page content using vi editor  Managed database error correction projects  Performed error checking of online interface  Developed prints from existing negatives in darkroom August 1998 to December 1999 Library of Virginia Richmond, Virginia Program Support Technician  Assisted in the management of the Digital Library Program  Responsible for ordering computer equipment and supplies for department  Processed purchase orders, invoices, and other fiscal documentation  Acted as liaison between department and Human Resources / Accounting  Maintained electronic files necessary for procurement transactions  Communicated with vendors to resolve order problems June 1996 to August 1998 Library of Virginia Richmond, Virginia Office Services Assistant  Retrieved library and archival materials upon patron and staff request  Re-shelved materials in proper locations  Organized entire serials collection by date  Searched library catalog database for missing materials      

Personal Interests

Web Design PC Troubleshooting Graphics and Photo Manipulation Photography Music Home Recording

References available upon request