BUEN 104 - Presentation Skills - Communicating and Selling Yourself and Your Products Syllabus Course Information Organization Course Number Credits Contact Hours Instructor E-mail Address Course/Faculty Website Office Campus Address City/State/Zip Office Hours Office Phone Office Fax Beginning Date Number of Weeks Meeting Times/Location Kellogg Community College BUEN 104 2 32 Kimberly K. Montney firstname.lastname@example.org academic.kellogg.edu/montneyk C-255 Kellogg Community College 450 North Avenue Battle Creek, MI 49017 See my academic website, http://academic.kellogg.edu/montneyk 269.965.3931 ext. 2505 269.565.2033 01/06/2007 10 On-line Course Description This course covers the basic aspects of selling adaptable to any product or potential customer. Persuasive sales presentations will be developed and delivered using the steps of the selling process. Analysis of sales reports and the use of technology to support the sales function and managing online sales processes are also included. Prerequisites BUEN 102 or concurrent Textbooks Kathleen A. Begley, Ed.D.. Face-to-Face Communication. Thomson Course Technology. 2004. Pages: 93. ISBN: 1-56052-699-8. Core Abilities A. B. C. D. Demonstrate critical thinking skills in gathering, analyzing, interpreting facts, and problem solving using scientific inquiry. Demonstrate writing, listening, computer, verbal and non-verbal communication skills. Distinguish between the positive and negative implications of physical, mental, and community health principles on individual and community wellness. Evaluate knowledge of the implications of being a citizen in a global community. E. Demonstrate knowledge of the creative process and the ability to appraise the significance of the visual, literary, or performing arts. Program Outcomes A. Integrate knowledge of the social, economic, and legal contexts within which businesses operate. Illustrate that this context is global, pointing out an appreciation of opportunities and perspectives associated with other cultures. Explain theoretical and practical understanding of concepts, models, and technqiues associated with different business disciplines. Network effectively with others in situations requiring teambuilding, leadership, change, and negotiation. Evaluate and access information to interpret, summarize, synthesize and convey this information to others using state of the art information retrieval, analysis, and presentation software and equipment. Summarize and communicate ideas, observations, analyses, conclusions, and recommendations to others in a variety of professional contexts. Interpret and analyze business situations by using measurement systems and frameworks from relevant business functional areas to identify and solve problems. Effectively operate in unstructured situations, self-managed learning and career development. Assess customer needs and develop effective approaches to customer service. Determine responsibilities of community members and the use of ethics as an integral feature of personal, social, and professional considerations. Construct a methodical approach to planning and guiding project processes from start to finish. The processes are guided through five stages: initiation, planning, executing, controlling, and closing. B. C. D. E. F. G. H. I. Competencies 1. 2. 3. 4. 5. Recognize face-to-face impact Practice your nonverbals Create your words carefully Listen closely Adapt face-to-face strengths to other communication Grading Information Grading Scale A AB+ B BC+ C CD+ D D93.5-100% 89.5-93.4 86.5-89.4 83.5-86.4 79.5-83.4 76.5-79.4 73.5-76.4 69.5-73.4 66.5-69.4 63.5-66.4 59.5-63.4 F 59.4 and below Guidelines for Success Attendance Requirements "Timeliness is a valuable asset to take to the job marketplace. The Department of Business has on-time attendance, on-time assignment completion and on-time make-up examinations as priority times in development of course requirements and evaluations. In this course, these issues of "timeliness" are addressed as follows: Repeated or extended absences will no doubt jeopardize your grade. In the case of extended illness or hospitalization, each case will be evaluated individually. When repeated or extended absences reach levels where successful completion of the course is jeopardized, and "excessive absence" report will be made to the counseling staff. An attempt by the staff is then made to contact the student to resolve any problems. Continued absenteeism may lead to administrative action. Attendance is important if you expect to do well in this class. It is the responsibility of each student to complete all assignments. Late points (10% of total points of assignment) will be assessed on assignments not turned in on time. The last date to withdraw from a class and obtain a refund, or the last date to withdraw from a class for a grade of W, varies depending upon the course length, start date, and ending date. Contact the KCC Registrar's office to determine the dates that apply to this course. Email Requirements All KCC students are provided with email accounts through the College server. You will be responsible for checking your KCC email regularly and should be prepared to use KCC email as part of your student-college interaction. For email account information follow the email link from the http://www.kellogg.edu website. Email sent to the instructor is required to have the following information in the subject line, or it will not be opened: Subject Area, Course Number, Section #, Semester For example, if you are in this course, your email subject line should look like this: BUEN 104-98 06FA Due to the large number of emails containing spam and viruses, if this is not done, your email will be deleted. Plagiarism/Academic Dishonesty Kellogg Community College policy on Academic Integrity is spelled out in the student handbook. If it is suspected that you are cheating, fabricating, facilitating academic dishonesty, or plagiarizing, there may be serious consequences. The incident will be documented and may be reported to the academic chair and/or program director for possible disciplinary actions up to and including course, program, or college expulsion. ADA Statement Kellogg Community College does not discriminate in the admission or treatment of students on the basis of disability. KCC is committed to compliance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Disclaimer Information contained in this syllabus was, to the best knowledge of the instructor, considered correct and complete when distributed for use at the beginning of the semester. However, this syllabus should not be considered a contract between Kellogg Community College and any student, nor between the instructor and any student. The instructor reserves the right, acting within the policies and procedures of Kellogg Community College, to make changes in course content or instructional techniques without notice or obligation.
Pages to are hidden for
"Presentation Skills - Communicating and Selling Yourself and Your "Please download to view full document