Nic Cipriani 2013-03

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					Nic Cipriani
                                     NIC.CIPRIANI@GMAIL.COM                            708.870.0911


Career Summary

With keenly developed interpersonal skills I am an effective facilitator to staff at all levels of
your firm, along with considerable presentation skills and multimedia/broadcast experience.

Qualifications
MS Office Document Support Specialist:
         On-site document support for Microsoft Office Applications: Since MSO 2003
         Microsoft Word advanced document support. (Paragraph formatting, template design, mail
          merge, toolbar customization, etc.) Microsoft Office User Specialist (MOUS) Certified:
          Word ‘Expert’ (MCPID: 5369172)
         Microsoft PowerPoint advanced presentation creation, enhancement and support including
          animation and multimedia elements. (Graphics design and audio production)
         Microsoft Excel spreadsheet formatting (3d), Formula/function development. Creating
          charts/graphs from data.
         Microsoft Outlook End-user setup and personalization including folder Management, use of
          email rules and customization of Contacts, Folders, Distribution lists and Calendar features.
         Developer of curricula, lesson plans, training manuals, reference aids (Hand-outs) &
          PowerPoint presentations for classroom and web-based training and demonstration.
         Manager of in-house ms office training programs. Schedule, manage and deliver training
          classes/webinars/seminars.
         Train, assist and mentor junior training team members.

Multimedia Producer:
         Voice-over/Voice Actor: Radio/Television broadcast experience. Commercial spot and
          narration. Listen to demos at: nic.enncee.com
         Audio Production: (Adobe Audition) Create complex, multi-layered, multi-track audio
          production.
         Video Editing: (Avid Studio) Create complex, multi-layered video presentations including
          transitions and visual effects.
         Web Design: (Microsoft Front Page) Website design, creation and maintenance. Flash
          animation
         Graphic Design: (Adobe Photoshop, Microsoft Publisher) Create graphics in support of
          websites and company logo design.
         Presentation: (Microsoft PowerPoint) Create effective, animated text, graphics and slide
          transitions to facilitate in presenting thoughts clearly at the next corporate meeting.
Nic Cipriani
                                             NIC.CIPRIANI@GMAIL.COM                     708.870.0911
Employment
enNCee Enterprises, LLC & ComputerAssist USA (Self-employed): since 1995
       MS Office Document Support Specialist and Trainer
       Provided on-site MS Office tutoring and advanced document support for home office, small
       business and corporate/law offices. Microsoft Office 2003, 2007 & 2010 (Word, Excel, PowerPoint,
       Outlook, FrontPage, Publisher, Works)
       Design classroom curricula, documents, hand-outs and teaching aid presentations.
       Multimedia Producer: Voice actor. Dialect & voice coach. Music & Messages on-hold, on-site
       background music system set-up. Audio production & Video editing.
       Projects include:
       Column Technologies, Inc., Downers Grove (Contract) September, 2011 ~ November, 2011
       PowerPoint Document Support Specialist: Designed, edited and applied complex animation to
       corporate PowerPoint presentation based on client's input, specifications and materials.

       William Blair & Company, Chicago (Contract)                     January, 2011 ~ May, 2011
       MS Office 2007 & 2010 MIS Help Desk Analyst/Floor Support. Distribute and manage RSA
       SecuID Tokens. (Mid-level administrative rights.)
       Environment: Windows XP, Office 2003, 2007, 2010 (Word, Excel, PowerPoint, Outlook)

       Kelly, Olson, Michod, DeHaan, & Richter, Chicago(Contract)         September ~ October 2010
       MS Office 2010 rollout training to Partners, Attorneys and Administrative Assistants.
       Environment: Windows 7, MS Office 2010 (Outlook, Word)

       Rush University Medical Center, Chicago(Contract)                         July ~ September, 2010
       MS Office 2007 rollout training/Campus-wide floor support (IS Department)
       Delivered live demonstrations and forums in support of Office 2007 rollout.
       Designed training materials (Manuals, Quick Reference Guides, PowerPoint presentations)
       Environment: Windows XP, MS Office 2007 (Word, Excel, PowerPoint, Outlook)

BlueCross BlueShield Association, Chicago, IL (W-2)                         January 2007 ~ July 2009
       Technical Trainer II (Classroom facilitator/Traveling trainer)
       Managed in-house MS Office training program for employees.
       Document Support Specialist. Designed training materials (Manuals, Quick-Guides, PowerPoint
          presentations) for MS Office classes and proprietary BlueCross insurance computer
          applications.
       Conducted new-hire training. Assisted with regional and local BlueCross training seminars,
          webinars and one-on-one/deskside sessions.
         Environment: Windows XP, MS Office 2003 & 2007 (Word, Excel, PowerPoint, Outlook),
         proprietary healthcare insurance software applications.

Williams Lea (For Drinker Biddle, LLP): (Contract)                        January ~ December, 2006
       MS Office Document Support Specialist and Trainer
       Trained new-hire classes, provided floor support for MS Office 2003 and advanced feature
       training. (Macros, Mail Merge, Charts, Styles)
           Environment: Windows XP, MS Office 2003
Nic Cipriani
                                                NIC.CIPRIANI@GMAIL.COM                             708.870.0911

Mayer, Brown: (Contract)                                                          August ~ November, 2005
        MS Office Document Support Specialist and Trainer
        New-hire classes, desk side/floor support for MS Office 2003 and specialized feature
        classroom training. (Mail Merge, Charts, Outlook rules, PowerPoint slide animation.)
           Environment: Windows XP, MS Office 2003
Skadden, Arps, Slate, Meagher & Flom, LLP: (Contract)                                       June ~ July, 2005
        MS Office Document Support Specialist and Trainer
        MS Office 2003 rollout classroom training. Floor support for MS Office 2003 and advanced
        Word functions.
          Environment: Windows XP, MS Office 2003
Winston & Strawn: (Contract)                                                           February ~ May, 2005
        MS Office Document Support Specialist and Trainer
        MS Office 2003 rollout classroom training. Help Desk assistance and floor support.
          Environment: Windows XP, MS Office 2003
BP/Amoco: (Contract)                                                               February ~ August, 2004
        MS Office Document Support Specialist and Trainer
        Regional training for MS Office 2003 rollout. (Chicago, Cantera/Naperville, Whiting, IN)
          Environment: Windows XP, MS Office 2003
McDermott, Will & Emery: (Contract)                                             January, 2002 ~ June, 2003
        MS Office Document Support Specialist and Trainer
        Conducted new-hire classes, Assisted Help Desk analysts and provided desk side/floor
        support for MS Office 2003 provided design for advanced Office feature classroom training.
        (Footnotes, mail merge, styles, etc.)
            Environment: Windows XP, MS Office 2003
Sara Lee, Incorporated: (Contract)                                                March ~ September, 2001
        MS Office Document Support Specialist and Trainer
        Conducted new-hire classes, Help Desk assistance and desk side MS Office 2000 support and
        specialized feature classroom training. (Mail merge, auto text/auto correct, track changes, advanced
        PowerPoint, etc.)
            Environment: Windows 97, MS Office 2000
Motorola Corporation: (Contract)                                                        June ~ August, 2000
        MS Office Document Support Specialist and Trainer
        MS Office rollout classroom training.
          Environment: Windows 97, MS Office 2000

Additional background
Federal Aviation Administration/Department of Transportation: Flight Data Specialist - Chicago Flight
Service (CHI) Security clearance: Confidential

More client information available at WWW.COMPUTERASSIST.NET/CLIENTS.HTM

Education
Southern Illinois University at Carbondale, School of Communications.
      o Bachelor Degree (Communications/Media)
      o Associate Degree (Communications: Videography & Photography)

				
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Description: Chicago-based voice actor, PowerPoint Developer, MS Office Document Support Specialist