Reply letter to inquiry and inability to offer substitute
Sample / example letter template:
Dear Your letter inquiring about brought to my attention. [subject of inquiry] was
While we manufacture a vast assortment of [products] , none of our models fit the description which you provided. We have never manufactured [subject of inquiry]. You may wish to direct an inquiry to the following distributor, whose firm has been in existence for many years and who may have the answer you are seeking: ____[name of firm]____ ____[address]_________ ____[city,state,zip]__ I am sorry that I am unable to be of more assistance to you. Best of luck!
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