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ICT Procurement Trends in Australia - Enterprise ICT Investment Plans to 2013 by kablemarketintelligence

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"Product Synopsis This report presents the findings from a survey of 85 Australian enterprises regarding their approach to Information & Communication Technology (ICT) procurement. The survey investigates the way that Australian enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies. Introduction and Landscape Why was the report written? To highlight the criteria on which Australian enterprises select their ICT providers as well as the roles which have influence while making ICT purchasing decisions. What is the current market landscape and what is changing? Australian enterprises are expecting growth in their ICT spending in 2013 and their preference towards hosted services is also gaining traction. What are the key drivers behind recent market changes? Kable believes that the acceptance of hosted services amongst Australian enterprises is expected to grow as hosting delivers significant cost savings. What makes this report unique and essential to read? Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their ICT Procurement. Very few IT analyst houses will have interviewed 80 ICT decision makers in the Australian market in H2 2012. Key Features and Benefits Provides insights into Australian enterprises’ preferred buying approaches. Comprehend the business objectives that Australian enterprises are looking to achieve through their IT investment strategy. Appreciate the IT objectives that Australian enterprises are looking to achieve through their IT investment strategy. Understand the factors that are influencing Australian enterprises’ decision to select an ICT provider. Understand which organizational roles influence ICT purchasing decisions and signing off budgets. Key Market Issues Most Australian enterprises prefer to buy technologies direct from suppliers and then deploy them on site rather than hosted, primar

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									ICT procurement trends in
Australia

Enterprise ICT investment plans to 2013

February 2013
TABLE OF CONTENTS
1    Enterprise ICT investment trends ................................................................... 4
          1.1        Introduction ........................................................................................................................4
          1.2        Survey demographics........................................................................................................4
          1.3        ICT budget changes ..........................................................................................................7
          1.4        ICT investment priorities....................................................................................................9
2         ICT procurement trends ................................................................................ 11
          2.1        Introduction ......................................................................................................................11
          2.2        Purchasing channels .......................................................................................................11
          2.3        Business objectives influencing IT investment strategy .................................................13
          2.4        IT objectives influencing IT investment strategy .............................................................15
          2.5        ICT provider selection .....................................................................................................16
          2.6        Influencers .......................................................................................................................18
          2.7        Complexity of the ICT infrastructure environment ..........................................................20
3         Summary ........................................................................................................ 22
          3.1        Australian enterprises are increasing their ICT investments driven by the convergence
                     of social media, mobility and cloud computing ...............................................................22
4         Appendix ........................................................................................................ 23
          4.1        Definitions ........................................................................................................................23
          4.2        Further reading ................................................................................................................23
          4.3        Contact the authors .........................................................................................................24




ICT procurement trends in Australia                              Pa ge |2                                    www.kable.co.uk / © The iD Factor Ltd / + 44 (0) 207 936 6997
List of Figures
Figure 1: Australian enterprise ICT survey industry breakdown................................................................... 4
Figure 2: Australian enterprise ICT survey breakdown by size band (number of employees) .................... 5
Figure 3: Recent and expected ICT budget changes among Australian enterprises .................................. 7
Figure 4: Australian enterprises’ current and future investment priorities across technology categories ... 9
Figure 5: Australian enterprises' preferred approach to buying technologies ............................................ 11
Figure 6: Business objectives which influence Australian enterprises' IT investment strategy ................. 13
Figure 7: IT objectives which influence Australian enterprises' IT investment strategy ............................. 15
Figure 8: Factors influencing Australian enterprises' decision to choose an ICT provider ........................ 16
Figure 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets 18
Figure 10: Complexity of ICT infrastructure in Australian enterprises ........................................................ 20


List of Tables
Table 1: Australian enterprise ICT survey industry breakdown .................................................................... 5
Table 2: Australian enterprise ICT survey breakdown by size band (number of employees) ..................... 6
Table 3: Recent and expected ICT budget changes among Australian enterprises .................................... 7
Table 4: Australian enterprises’ current and future investment priorities across technology categories ... 10
Table 5: Australian enterprises' preferred approach to buying technologies ............................................. 12
Table 6: Business objectives which influence Australian enterprises' IT investment strategy .................. 14
Table 7: IT objectives which influence Australian enterprises' IT investment strategy .............................. 15
Table 8: Factors influencing Australian enterprises' decision to choose an ICT provider ......................... 17
Table 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets . 19
Table 10: Complexity of ICT infrastructure in Australian enterprises ......................................................... 20




ICT procurement trends in Australia                      Pa ge |3                            www.kable.co.uk / © The iD Factor Ltd / + 44 (0) 207 936 6997
1 Enterprise ICT investment trends

1.1       Introduction

This report presents the findings from a survey of 85 A ustralian enterprises regarding their approach to Information
& Communication Technology (ICT) procuremen
								
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