ICT Procurement Trends in Australia - Enterprise ICT Investment Plans to 2013 by kablemarketintelligence

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									ICT procurement trends in
Australia

Enterprise ICT investment plans to 2013

February 2013
TABLE OF CONTENTS
1    Enterprise ICT investment trends ................................................................... 4
          1.1        Introduction ........................................................................................................................4
          1.2        Survey demographics........................................................................................................4
          1.3        ICT budget changes ..........................................................................................................7
          1.4        ICT investment priorities....................................................................................................9
2         ICT procurement trends ................................................................................ 11
          2.1        Introduction ......................................................................................................................11
          2.2        Purchasing channels .......................................................................................................11
          2.3        Business objectives influencing IT investment strategy .................................................13
          2.4        IT objectives influencing IT investment strategy .............................................................15
          2.5        ICT provider selection .....................................................................................................16
          2.6        Influencers .......................................................................................................................18
          2.7        Complexity of the ICT infrastructure environment ..........................................................20
3         Summary ........................................................................................................ 22
          3.1        Australian enterprises are increasing their ICT investments driven by the convergence
                     of social media, mobility and cloud computing ...............................................................22
4         Appendix ........................................................................................................ 23
          4.1        Definitions ........................................................................................................................23
          4.2        Further reading ................................................................................................................23
          4.3        Contact the authors .........................................................................................................24




ICT procurement trends in Australia                              Pa ge |2                                    www.kable.co.uk / © The iD Factor Ltd / + 44 (0) 207 936 6997
List of Figures
Figure 1: Australian enterprise ICT survey industry breakdown................................................................... 4
Figure 2: Australian enterprise ICT survey breakdown by size band (number of employees) .................... 5
Figure 3: Recent and expected ICT budget changes among Australian enterprises .................................. 7
Figure 4: Australian enterprises’ current and future investment priorities across technology categories ... 9
Figure 5: Australian enterprises' preferred approach to buying technologies ............................................ 11
Figure 6: Business objectives which influence Australian enterprises' IT investment strategy ................. 13
Figure 7: IT objectives which influence Australian enterprises' IT investment strategy ............................. 15
Figure 8: Factors influencing Australian enterprises' decision to choose an ICT provider ........................ 16
Figure 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets 18
Figure 10: Complexity of ICT infrastructure in Australian enterprises ........................................................ 20


List of Tables
Table 1: Australian enterprise ICT survey industry breakdown .................................................................... 5
Table 2: Australian enterprise ICT survey breakdown by size band (number of employees) ..................... 6
Table 3: Recent and expected ICT budget changes among Australian enterprises .................................... 7
Table 4: Australian enterprises’ current and future investment priorities across technology categories ... 10
Table 5: Australian enterprises' preferred approach to buying technologies ............................................. 12
Table 6: Business objectives which influence Australian enterprises' IT investment strategy .................. 14
Table 7: IT objectives which influence Australian enterprises' IT investment strategy .............................. 15
Table 8: Factors influencing Australian enterprises' decision to choose an ICT provider ......................... 17
Table 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets . 19
Table 10: Complexity of ICT infrastructure in Australian enterprises ......................................................... 20




ICT procurement trends in Australia                      Pa ge |3                            www.kable.co.uk / © The iD Factor Ltd / + 44 (0) 207 936 6997
1 Enterprise ICT investment trends

1.1       Introduction

This report presents the findings from a survey of 85 A ustralian enterprises regarding their approach to Information
& Communication Technology (ICT) procuremen
								
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