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3416 West Penn Street • Philadelphia, PA 19129 • (555) 555-5555 SUMMARY Talented and accomplished Senior Management Professional with extensive experience directing Administration and Human Resource operations for non-profit organizations and health agencies. Proven ability to oversee administration of operational services, employee relations, staff development and training, corporate human resources operations, and labor relations. Highly adept at planning and directing re-organization of business processes and programs to improve efficiency and productivity while reducing costs and increasing employee satisfaction. Accomplished at negotiations, budget management, compensation planning, and project management. Extensive background in diversity training and issue resolution. Expertise in developing and implementing effective policies and procedures. Previous experience with health agencies and organizations serving women and girls. Outstanding presentation, leadership, and communication skills. PROFESSIONAL BACKGROUND Wordsworth, Elkins Park, PA 2001 – 2007 Vice President, Human Resources Directed all Human Resources functions for non-profit organization with six facilities across Pennsylvania. Supervised six HR coordinators, managed $500,000 annual budget.  Oversaw Benefits, Training, Employee Relations, Recruiting, and HR operations for rapidly expanding organization that grew to 10,000 permanent and contracted employees in less than two years.  Revised and updated policies and procedures to meet rapid growth. Authored retirement program policies. Re-drafted entire Human Resources policies manual.  Provided improved diversity training at each site to meet client sensitivity and regulatory standards.  Investigated and resolved employee relations issues, including staff/supervisory problems and disciplinary actions. Negotiate
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