WORK CANDIDATE JOB
More than 11 years of senior and executive-level management experience in operations, sales, P&L, and ecommerce fields. Proven ability to develop and direct highly successful departments and groups. Able to produce dramatic increases in sales and revenue. Familiar with managing department and company functional divisions, including business development, human resources, and technology implementation. Expert at creating and implementing policies and procedures. Strong skills in supply chain management, sales and marketing, and customer service. Adept at building partnerships and negotiating business contracts. Experienced in leading company mergers and technology migrations. Able to bridge the gap between the technical and non-technical. Outstanding presentation, motivation, and communication skills.
Gateway Inc., Beverly, MA 2000 – Present Director of e-Sales and Service for one of world’s largest computer manufacturers and distributors. Responsible for creating and directing Internet-based business groups, and for all web site sales and service activities. Prepare and manage departmental budget, and P&L for all groups. Developed and launched new business group, integrating live sales chat capability into Internet sales site. System involves providing customers the opportunity to talk with customer service representatives while making product choices on line. Personally arranged all technology partnerships, formulated business plan, and carried out complete re-organization of Kansas City team. Produced over $60 million in first year of operation. Supervise three separate business groups, in both Kansas City and Beverly, delivering more than $100 million