Josh Patterson Resume

							Joshua Clay Patterson                                                                         (812) 498-1970
421 N Broadway St. Seymour, IN                                                    jclaypatterson@yahoo.com

Professional Profile
      Seasoned professional with seven plus years of experience and knowledge obtained
      from positions in customer service, sales, management, administration, and marketing.

         Outstanding customer service skills                    Detailed-oriented professional
         Excellent communication skills                         Excellent negotiating skills
         Ability to learn all tasks quickly                     Proficient in entire Microsoft Office line
         Great time management skills                           Immense business administration skills
         Ability to make crucial decisions                      Ability to generate new business

Professional Experience
      2009 – 2012                       SpaceGuard Products                                 Seymour, IN
      Account Manager
      Achievements:
       Increased overall sales figures and profit margins
       Obtained new business while retaining existing customers
       Implemented new marketing techniques which led to increased business
      Responsibilities:
       Provided detailed quotes and CAD drawings per customer RFQs
       Resolved various customer issues per policy handbook
       Trained new employees to function in same capacity as myself
       Communicated between various departments to ensure overall work quality

      2007 – 2009                Seymour Truck Sales & Service                              Seymour, IN
      Warranty Administrator / Marketing Coordinator
      Achievements:
       Increased warranty pay differential
       100% of warranty claims filed correctly and on time
       Increased sales due to marketing practices
      Responsibilities:
       Filed all warranty claims within workplace
       General business administration and IT duties
       Created monthly sales flyers and product brochures
       Acted as median between customers, vendors, and mechanics

      2006 – 2007                       84 Lumber Company                                   Seymour, IN
      Manager Trainee
      Achievements:
       Exceeded all sales and customer service goals
       Salesman of the month seven times
       Passed management test two months into employment
      Responsibilities:
       Ensured overall customer satisfaction
       Provided detailed quotes and material lists
       Upheld proper inventory levels based on customer demand
       Maintained safe and clean facility
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      2005 – 2006                   Development Service, Inc.                                    Seymour, IN
      Production / Client Assistant
      Achievements:
       Exceeded all production goals
       Increased work ability of assigned clients
       Maintained work load while attending college
      Responsibilities:
       Assembled parts for Delta Faucets
       Assisted clients in performing their job duties
       Taught clients how to perform daily personal tasks
       Operated within strict guidelines to ensure professionalism

Education
      2005 – 2006              I.U.P.U. of Columbus                                             Columbus, IN
      Business Management (Two semesters completed)
         Took two semesters of courses focused on business management
         Enrolled in college while working full-time

      2001 - 2005                        Seymour Senior High                                     Seymour, IN
      Core 40 Diploma
         Maintained a 3.0+ G.P.A. throughout all four years of high school
         Able to manage school work while participating in extra-curricular activities and part-time work

Training and Certifications
         Completed various management courses while employed with 84 Lumber Company
         Attended multiple business seminars while employed with Seymour Truck Sales & Service and
          SpaceGuard Products
         Participated in numerous sales training classes while employed with 84 Lumber Company, Seymour
          Truck Sales & Service, and SpaceGuard Products
         Current enrollee in MindLeaders
         Red Cross CPR and First Aid certification

References
      Available upon request




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