Virtual Classroom Training_1_

Designing & Developing Virtual Classroom Training The On-Line Learning Mastery Series Welcome www.findaspeech.com Greg Davis "Through many years of active public life and through observing many kinds of people, I have found that the strongest, most competent and reliable man is the one who is first to admit his own inadequacy." J. Edgar Hoover “I admit, I am inadequate.” Welcome A Desperate Attempt at an Icebreaker Welcome A Desperate Attempt at an Icebreaker Welcome A Desperate Attempt at an Icebreaker Welcome Using your laser pointer please tell us where you are working from today. Welcome Please raise your to volunteer. 1 Welcome Icebreakers An activity used as a warm up. It’s useful to create a risk-free atmosphere and to gain the learner’s’ confidence. – What are some of your favorite Icebreakers? – How can they be used in virtual classroom training? This is the type of “thinking” we will use throughout today’s session. Introduction This course focuses on the design and development of Virtual Classroom Training (VCT) to all agencies who create VCT courses. We will demonstrate this capability through Elluminate Live, however the content is system agnostic. Course Objectives At the end of this session you will be able to: – Identify the anatomy of a Virtual Classroom – Describe the tools in most Virtual Classrooms to design robust interactivity – Transfer ILT design skills to Virtual Classroom Training (VCT) – Create Facilitator Guides and materials clearly and easily for VCT – Share Best-practices and experiences The duration of this course is approximately 2.5 hours Introduction Agenda 1. 2. 3. 4. 5. 6. Why use virtual classrooms? The anatomy of a virtual class Transferring Instructor-led Training (ILT) design skills to VCT Designing robust interactivity Developing VCT Materials Look at best Practices Tell Me Have you ever designed a course for a Virtual Classroom before? Give me a or an . Why Use VCT? Why bother changing from ILT? – – – – – – – – – – – Makes training more accessible Delivers engaging, interactive presentations Organizes breakout sessions Receives instant feedback Testing Cost savings: VCT is 80% less Impact: Learners interact with experts Global Accessibility Location, location, location Learning JIT Automated Administration Expectations What this session is and isn’t: – – – – – Not a technical Elluminate Live session Not a functional Elluminate Live session Is focused on Virtual Classroom capabilities Is focused on Designing in the virtual classroom environment Is focused on Developing materials to be used in any VC tool. Elluminate Live Guides The Anatomy of a Virtual Classroom Anatomy of a VCT In order for a Virtual Classroom to be successful, there are several entities that must be in place: Transferring ILT Design Skills to VCT ILT to VCT Classroom Design Skills 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Front-end Analysis Time Management Basic Writing Creating Performance Objectives Write pre-and post assessments Create 4-level evaluations Adult Learning Theory Basic Computer Creative Learner Exercises Strong Communication 2 ILT to VCT ILT Skills 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Front-end Analysis Time Management Basic Writing Creating Performance Objectives Write pre-and post assessments Create 4-level evaluations Adult Learning Theory Basic Computer Creative Learner Exercises Strong Communication 10 11 12 13 14 1 2 3 4 5 6 7 8 9 VCT Skills Knowledge of distance learning Learner Engagement Nuances of Online Learning Behavior Design Storyboards Basic Knowledge of Multimedia Online Facilitation Online Classroom Management Virtual Classroom Capabilities Understanding of the Web as an instructional medium 3 ILT to VCT eLearning Hierarchy eLearning Hierarchy ILT to VCT ADDIE ISD Model Raise your if you are familiar with ADDIE. ADDIE.jpg ILT to VCT A Question of Timing • How long should a VCT experience last? – – – – 1 to 3 hours max Build in Breaks for classes over 90 minutes Spread large classes over several days Blend your solutions appropriately • How often should interactivity occur? – 3-5 minutes Motivating Online Learners VCT Design Template ILT to VCT Polling Question VCT Design requires disciplined design principles equivalent to ILT. Yes, I agree No, I do not agree ILT to VCT Polling Question Which is NOT included in the ADDIE instructional design model? Design Implementation Distribution Analyze ILT to VCT Polling Question The difference between a class and a course is: Length of the event They are synonymous A class has a specific time to attend A course is designed to be taught Both C & D are correct ILT to VCT Summary – – – – – – – – – ILT Design Skills will transfer to VCT It’s about Design not Technology Additional skills are required, but easy to attain ADDIE Model applies It will take practice Engagement is key A bad design is a bad design Classes should be no longer than 2.5 hours Add breaks Motivating Online Learners Robust Interactivity Robust Interactivity Know ALL of Your Classroom Capabilities Presenting Information – VOIP (Vocally) – Documents & Presentations PPT, WORD, PDF, etc. – White Boards – Application Sharing – Web Browser/Content Sharing – Non VCT tools i.e., preworkshop assignment via email, etc. Interactivity – Passing Presentation Rights – Chat Function – Asking & Receiving Feedback – Panel Discussions – Testing & Polling – Breakout Sessions Robust Interactivity Presenting Information Documents & Presentations – – – – One or more documents on your computer Share anything that prints No application needed Transition & Animation apply to PowerPoint Robust Interactivity Presenting Information Whiteboards – Shared with all attendees – Get creative • Brainstorming • Idea generation • Ice Breaker • Flip Chart – Annotate, copy, save, paste and print Robust Interactivity Presenting Information Application Sharing – – – – – No need to run Application locally Includes animation effects Demonstrate & teach software applications Edit documents Give control over to learner Robust Interactivity Presenting Information Web Browser & Content – – – – View same web pages you access Experience your interactions Internet, Intranet or local desktop Annotate Robust Interactivity Polling Question One of the documents that can be shared is an email. I agree I don’t agree Robust Interactivity Polling Question Which of the following can not be presented in a virtual classroom content viewer? Excel spreadsheet Photoshop graphic file WAV audio file Adobe PDF file Robust Interactivity Interactivity Chat – – – – – Send & Receive Messages Appears in Chat Message Box Presenter sets Chat privileges Useful to distribute info to everyone Allows participants to “say hello” Robust Interactivity Interactivity Asking & Receiving Feedback – – – – Pose a question at any time Verbally or through Chat Allows for feedback Hand Raising, Yes/No, Too Fast or Slow Robust Interactivity Interactivity Testing & Polling – – – – – – Multiple choice Multiple-multiple choice Yes/No True/False Prepare questions in advance View, share and track results Robust Interactivity Polling Question The Chat function allows: A Learner to communicate with the Presenter A Presenter to communicate with the Learner A Learner to communicate with other Learners All are correct Robust Interactivity Polling Question The Polling function allows you to create a survey I agree I do not agree Robust Interactivity Interactivity Example Robust Interactivity Interactivity Example Robust Interactivity Interactivity Example Robust Interactivity Interactivity Example Robust Interactivity Interactivity Example Robust Interactivity Interactivity Example Robust Interactivity Practical Application Exercise #1 Bhavna is designing several different courses. She needs to write exercises for each of the following objectives. 1. 2. 3. 4. To define 10 legal terms To Identify 4 roles (people) in a project team To list fears when speaking in public To choose what not to do when dealing with difficult customers 1. 2. 3. 4. 5. Select one of the 4 objectives How you would construct an exercise for instructor-led training. Now what you would do to make this exercise interactive in VCT? You have 7.5 minutes to complete Begin now Robust Interactivity What do people remember? People Remember Robust Interactivity Summary – Get to know your VCT tool’s capabilities well – Stretch your imagination – Make sure all interaction has value – Do nothing gratuitous – Ask yourself, “How would I do it in ILT?” Translate it to VCT – Remember “A bad design is a bad design.” 1. 2. Synchronous Exercises from Scratch Character Simulations Developing VCT Materials Developing VCT Materials Materials developed for ILT include: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Leader’s Guide Participant Workbook Handouts Flip chart Blackboard VCR/Film Markers, pens, highlighters Computer Testing 4 Developing VCT Materials ILT Classroom Materials: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Leader’s Guide Participant Workbook Handouts Flip chart Blackboard VCR/Film Markers, pens, highlighters Computer Testing VCT Classroom Materials: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 PowerPoint Notes Section Word Doc Adobe PDF Whiteboard Whiteboard Pre-work DVD/VHS Annotation Tools Application Sharing Polling Questions 5 Developing VCT Materials Recommendations PowerPoint – – – – – – – – Create a template Use light background colors Test your presentation in your VCT tool Use full screen when necessary Different PPT for each session Use graphics appropriately Use animation Embed Leader’s guide into notes section Developing VCT Materials Recommendations Using Pictures – A Picture paints a thousand words… • www.flickr.com • Let participants know what you look like Handouts – Handout supporting materials in .DOC, PDF, PPT Miscellaneous – Create subdirectory for all course files and store/ZIP – Create back-up copies of everything – Don’t skip alpha/beta tests Developing VCT Materials Polling Question Which is NOT considered Virtual Classroom Material? A Presentation A Shared Application Polling Questions Handouts Developing VCT Materials Summary – – – – – – – – Use your desktop tools Use templates Test presentations in VCT tool Practice Alpha/beta test Naming conventions Subdirectory with all materials Back-up Best Practices Best Practices Practical Application Exercise #2 Think of Virtual Classes you either attended, read about, designed or conducted. Write down: 1. What worked? Why? 2. What didn’t work, Why? 3. What tips would you suggest? 1. 2. 3. 4. 5. 6. Work through the exercise Raise your hand when completed Then, use the chat function to give us a 2-word description of your experience Be prepared to volunteer, to speak You have 3 minutes to complete Begin now Best Practices Practical Application What did you learn? 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Raise your to tell us your story and what you learned. 6 Best Practices Additionally What have I learned? – Position Learner as ally – Don’t be afraid of pre-work - Lecture ahead of time if possible. Use online time for collaboration – Certify trainers through X# hours as student – Avoid: Death by PowerPoint – Build in collaboration & interactivity – Use experts wherever you can – Interaction every 3-5 minutes – Don’t forget what you already know: • You need ice-breakers • You need variety • Backup’s for PowerPoint (in case of lost connection) 24 Hours in the Life of a Synchronous Learner • Call on people Assignment Practical Application Exercise #3, Homework You will write a training lesson called, Writing Objectives within the next two weeks. After which you send to me for review: 1. 2. 3. 4. 5. Take my presentation, Writing Objectives and write a 15 minute lesson Make it interactive by involving the learner Create at least 1 exercise and 2 polling questions Insert the Leader’s Guide in the notes section of PowerPoint Email me (gdavis1959@aol.com) within 2 weeks from today Setting Objectives Assignment Polling Question Do you agree? I understand the Setting Objectives assignment. I will dedicate time to complete the assignment. I will share my work with a colleague to solicit feedback I will email my final work to gdavis1959@aol.com I agree I do not agree Course Summary Summary Course Objectives You should now be able to: – Identify the anatomy of a Virtual Classroom – Describe the tools in most Virtual Classrooms to design robust interactivity – Transfer ILT design skills to VCT – Create Facilitator Guides and materials clearly and easily for VCT – Share Best-practices and experiences Thank You! This concludes our session. Please take a moment to complete a short survey to: – – – – Let LINGOs know your opinion on this course Give us an opportunity to improve the course Let us hear your ideas Allow us to learn more about what you need and expect – Completing the survey is greatly appreciated. – gdavis1959@aol.com The On-Line Learning Mastery Series Short Break