BasicGov Customer Case Study City of Sonora California by pitchengine

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                BasicGov -    BasicGov Customer Case Study: City of Sonora, California
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                              City of Sonora moves to paper-less permit software system to improve efficienc

                              11.02.2009 –
                              CUSTOMER City of Sonora, California                                                       Twitter Pitc
                              POPULATION 4,610                                                                          Customer Cas
                                                                                                                        using BasicGo
                              THE CHALLENGE Manual paper-based permitting system.
                                                                                                                        http://bit.ly/2A
                              THE SOLUTION BasicGov web-based software for Permits and Inspections to move
                              to paper-less system with improved search capabilities.                                   News Facts
                                                                                                                          City of Sono
                              The City of Sonora is located in California’s Sierra Nevada Mountain Range. This            Permits and
                              sought after California destination receives numerous residential and commercial            paper-less
                              permit applications. To manage its growth, the City of Sonora’s Community                   search cap

                              Development Department decided to move to a computer-based system. Their                    “Support is
                                                                                                                          don’t have a
                              previous permit system involved a manual three-part paper form and a typewriter.
                                                                                                                          knowing tha
                              Not only was the typewriter process very time-intensive but the three-part forms
                                                                                                                          support five
                              resulted in high printing costs. After researching various software options, they
                                                                                                                          gave us mor
                              decided to move forward with BasicGov’s web-based software because of the
                                                                                                                          system,” sai
                              workflow, reporting and no-extra fee support. “Support is very important to us as we        Developmen
                              don’t have an IT department and knowing that we could call BasicGov’s support five
                              days a week support gave us more confidence in the system,” said Kim Campbell,            Resource Li
                                                                                                                        BasicGov Cu
                              Community Development Specialist.
                                                                                                                        City of Sono

                              Today Kim and her team find the software easy to use for scheduling inspections,          Tags
                              creating and printing permits, generating overdue permit reports, and reporting on        municipal so
                              payment of fees. Recently Kim started using the newly released BasicGov Parcel            government
                              Updater to ensure the system’s parcel/owner data is up-to-date.                           software, m
                                                                                                                        code enforc

                              “The State called us to get information about a contractor and with the BasicGov          violation soft
                                                                                                                        enforcemen
                              Permits and Inspections software we could look up his work history and get the
                                                                                                                        software, bu
                              results in thirty minutes. With our previous paper-based system it would have taken
                                                                                                                        software, bu
                              us a whole day,” said Campbell.
                                                                                                                        software, pe
                                                                                                                        building plan
                              For more information about BasicGov Permits and Inspection software, go to                software, cit
                              www.basicgov.com.


                              More about the City of Sonora: The City of Sonora is a major tourist destination with a
                              short drive from San Francisco or Yosemite National Park. Inside the City there are
                              numerous residential areas, historic museums, art galleries, theatres, and antique
                              shops. Surrounding the City limits are year-round outdoor recreational resorts,
                              lakes, and golf courses. http://www.sonoraca.com/




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About BasicGov
About BasicGov
CloudBench Applications, Inc. (TSX VENTURE: CBH) (formerly Municipal Software
Group, Inc.) develops, sells and supports BasicGov, an affordable web-based
software used by small to medium-sized local governments to streamline their
permits and inspections, code enforcement and planning processes. BasicGov is a
reliable, secure solution delivered for an affordable price and the only web-based
software for local governments built on Force.com, the cloud computing platform
from SalesForce.com used by more than 55,000 organizations worldwide. BasicGov
software requires only an Internet connection and a browser. Users pay a monthly
subscription fee of $119 per module and no capital investment is required.
www.basicgov.com


More Info


Contacting BasicGov
BasicGov
1100 - 555 West Hastings Street
Vancouver, BC V6B 4N4
1.866.999.1846 ext. 1
Website: http://www.basicgov.com
Twitter: http://www.twitter.com/basicgov

Press Contact
Susan Kirk
Office: 1-604-315-9959
Email: susan.kirk@basicgov.com
Twitter: www.twitter.com/basicgov

Interview Request
Susan Kirk
Office: 1-604-315-9959
Email: susan.kirk@basicgov.com

Product Sample Request
Roula Fredirikson
Office: 1.866.999.1846 ext. 1
Email: roula.fredrikson@basicgov.com




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