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					                 COMMUNITY POLICING




Chief Mike Jez                        1
                 The Evolution of Policing
                        Strategy

                   The Political Era
                   The Reform Era
                   The Community Era




Chief Mike Jez                               2
           Strategy

                    The pattern of major objectives,
                     purposes, or goals and essential policies
                     and plans for achieving those goals.

                    “What it is...what it’s going to be!”




Chief Mike Jez                                               3
           AUTHORIZATION

                  akin to capital in the private sector,
                   refers to the sources of authority that
                   provide the mandate and resources for
                   public agencies to operate.
                  Sources of authority include law,
                   legislative intent, politics, and ongoing
                   financial support, professional expertise
                   and tradition.

Chief Mike Jez                                             4
           FUNCTION

                  Refers to the values, missions and goals
                   of an organization.
                  Missions and goals could include crime
                   reduction.




Chief Mike Jez                                            5
           ORGANIZATION

          Organization refers to the structure,
           human resources, management processes
           and culture of agencies.
            – Agencies can be Structured in a variety of
              ways:
                 » By Function or geography
                 » Centralized or Decentralized
                 » Professionally, Militarily or Quasi-militarily



Chief Mike Jez                                                      6
   Organization(continued)

   Human Resources refers to the portfolio of
   skills, experiences that an organization must
   have if it is to accomplish its goals.

   Management processes include
   programming, rewarding and disciplining,
   and accounting and
   budgeting systems of the organization.


Chief Mike Jez                                     7
 . continued.

 Culture: refers to the myths and beliefs of an
 organization, its informal communications
 and expected roles, personal values, attitudes
 and               Police Dept., USA
 beliefs.
                                Police
                                Chief


                 Ops. Div.   Support Div.   Admin.Div.




Chief Mike Jez                                           8
           DEMAND

                    The source of requests for an agencies
                     services.




Chief Mike Jez                                                9
           ENVIORNMENT

                  Refers to the pattern of external
                   conditions that effect the organization.
                  Most often they are technological,
                   economic, social and political in kind.




Chief Mike Jez                                                10
           TACTICS

                    Tactics are the methodologies that
                     organizations use to obtain their
                     goals(outputs). These activities can be
                     at the level of an individual worker,
                     combinations of workers, or units in the
                     organization.




Chief Mike Jez                                             11
           OUTCOMES

                    Outcomes are the results of an
                     organizations activities, anticipated or
                     unanticipated, desirable or undesirable.




Chief Mike Jez                                              12
                 STRATEGIC ERAS OF
                     POLICING

                     The Political Era
                      The Reform Era
                    The Community Era




Chief Mike Jez                           13
           The Political Era (1840-1930s)
   Authorization-Politics
    and Law
   Function-Broad Social
    Services
   Environment-Intimate
   Demand-Decentralized
   Tactic-Foot Patrol
   Outcome-Citizen &
    Political Satisfaction


Chief Mike Jez                              14
           The Reform Era (1920-1970s)
                        Authorization-Law &
                         Professionalism
                        Function-Crime Control
                        Organization-Centralized and
                         Classical
                        Environment-Professionally
                         Remote
                        Demand-Centralized
                        Tactics-Preventive Patrol and
                         Rapid Response
                        Outcome-Crime Control
Chief Mike Jez                                       15
           The Community Era
   Authorization-Community
    Support
   Function-Provision of Broad
    Services
   Organization Decentralized
   Environment-Intimate
   Demand-Decentralized
   Tactics-Problem Solving
   Outcome-Improved Quality
    of Life

Chief Mike Jez                    16
                 The Ten Principles of
                 Community Policing




Chief Mike Jez                           17
                                           I



     Community policing is both a philosophy and an organizational strategy that

     allows the police and community residents to work closely together in new

     ways to solve the problems of crime, fear of crime, physical and social

     disorder, and neighborhood decay. The philosophy rests on the belief that law

     abiding people in the community deserve input into the policing process, in

     exchange for their participation and support. It also rests on the belief that

     solutions to contemporary community problems demand freeing both people

     and the police to explore creative, new ways to address neighbor-hood

     concerns beyond a narrow focus on individual crime incidents.



Chief Mike Jez                                                                        18
                                          II



      Community Policing’s organizational strategy first demands that everyone in

      the department, including both civilian and sworn personnel, must investigate

      ways to translate the philosophy into practice. This demands making the

      subtle but sophisticated shift so that everyone understands the need to focus

      on solving community problems in creative, new ways that can include

      challenging and enlisting people in the process of policing themselves.

      Community Policing also implies a shift within the department that grants

      greater autonomy to line officers, which implies enhanced respect for their

      judgment as police professionals.


Chief Mike Jez                                                                        19
                                            III



       To implement true Community Policing, police departments must also create

       and develop a new breed of line officer, the (CPO) Community Policing

       Officer, who acts as the direct link between the police and the people of the

       community. As the department’s community outreach specialist, CPOs must

       be freed from the isolation of the patrol car and the demands of the police

       radio, so that they can maintain daily, direct, face-to-face contact with the

       people they serve in a clearly defined beat area.




Chief Mike Jez                                                                         20
                                            IV


    The CPO’s broad role demands continuous, sustained contact with law-abiding

    people in the community, so that together they can explore creative new

    solutions to local concerns involving crime, fear of crime, disorder, and decay,

    with private citizens serving as unpaid volunteers. As full fledged law

    enforcement officers, CPO’s respond to calls for service and make arrests, but

    they also go beyond this narrow focus to develop and monitor broad-based,

    long-term initiatives that can involve community residents in efforts to

    improve the overall quality of life in the area over time. As the community’s

    ombudsman, CPO’s also link individuals and groups in the community to the

    public and private agencies that offer help.

Chief Mike Jez                                                                         21
                                                   V

          Community Policing implies a new contract between the police and the citizens it

          serves, one that offers the hope of overcoming widespread apathy, at the same time

          it restrains any impulse to vigilantism. This new relationship, based on mutual

          trust, also suggests that the police serve as a catalyst, challenging people to accept

          their share of the responsibility for solving their own individual problems, as well

          as their share of the responsibility for the overall quality of life in the community.

          The shift to Community Policing also means a slower response time for non-

          emergency calls and that citizens will be asked to handle more of their minor

          concerns, but in exchange this will free the department to work with people on

          developing long-term solutions for pressing community concerns.




Chief Mike Jez                                                                                     22
                                              VI


          Community Policing adds a vital proactive element to the traditional

          reactive role of the police, resulting in full-spectrum police service. As the

          only agency of social control open 24 hours a day, seven days a week, the

          police must maintain the ability to respond to immediate crisises and

          crime incidents, but Community Policing broadens the police role so that

          they can make a greater impact on making changes today that hold the

          promise of making communities safer and more attractive placesto live

          tomorrow.




Chief Mike Jez                                                                             23
                                             VII


          Community Policing stresses exploring new ways to protect andenhance

          the lives of those who are most vulnerable - juveniles, the elderly,

          minorities, the poor, the disabled and the homeless. It both assimilates

          and broadens the scope of previous outreach efforts, such as Crime

          Prevention and Police-Community Relations units, by involving the

          entire department in ways that encourage the police and law-abiding

          people to work together with mutual respect and accountability.




Chief Mike Jez                                                                       24
                                             VIII


          Community Policing promotes the judicious use of technology, but it also

          rests on the belief that nothing surpasses what dedicated human beings,

          talking and working together, can achieve. It invests trust in those who

          are on the front lines together on the street, relying on their combined

          judgment, wisdom, and expertise to fashion creative new approaches to

          contemporary community concerns.




Chief Mike Jez                                                                       25
                                             IX


          Community Policing must be a fully integrated approach that involves

          everyone in the department, with CPO’s as specialist in bridging the gap

          between the police and the people they serve. The Community Policing

          approach plays a crucial role internally, within the police department, by

          providing information and assistance about the community and its

          problems, and by enlisting broad based community support for the

          department’s overall objectives.




Chief Mike Jez                                                                         26
                                             X

          Community Policing provides decentralized, personalized police service to

          the community. It recognizes that the police cannot impose order on the

          community from the outside. but that people must be encouraged to think

          of the police as a resource they can use in helping to solve contemporary

          community concerns. It is not a tactic to be applied, then abandoned, but

          an entirely new way of thinking about the police role in society, a

          philosophy that also offers a coherent and cohesive organizational plan

          that police departments can modify to suit their specific needs.




Chief Mike Jez                                                                        27
           COMMUNITY POLICING



  Community policing is a philosophy, management style, and
  organizational strategy that promotes pro-active problem solving and
  police-community partnerships to address the causes of crime and
  fear as well as other community issues…….California Dept. of
  Justice




Chief Mike Jez                                                           28
          Community Policing on three
         A philosophy of police service delivery that rests
         essential elements:


                  Consultation
                  Adaptation
                  Mobilization




Chief Mike Jez                                                29
           Consultation
   Police Officers must
    consult with citizens
    to determine the
    policing priorities.
   Neighborhood
    meetings.
   Surveys
   Telephone
   One on one!




Chief Mike Jez              30
                                         POLICE COMMUNITY SURVEY

                 1.   Considering police protection and public safety, how safe would you feel walking alone in this
                      neighborhood at night? Would you feel very safe, reasonably safe, somewhat unsafe, or very
                      unsafe?

                      1)      Very safe
                      2)      Reasonably safe
                      3)      Somewhat unsafe
                      4)      Very unsafe
                      5)      Don't know

                 2.   Are there some parts of Denton where you would like to go at night and do not because you
                      would not feel safe? (DO NOT READ RESPONSES)

                      1)    Yes, some parts                                      (ASK #2a)
                      2)    No                                                   (GO to #3)
                      3)    Don't know                                                 "

                 2a. Which parts of the city are these?

                 3.   In the past 12 months, have you had any direct contact with the police for any reasons such as
                      calling for assistance, reporting a crime, or being stopped by police? (IF YES, ASK:) How
                      many total contacts did you have with the police?

                      1)      Yes, one contact
                      2)      Yes, two contacts
                      3)      Yes, three contacts
                      4)      Yes, four or more contacts
                      5)      No, no contacts
                      6)      I don't remember

                      Comments:

                 4.   During the past 12 months in Denton, did anyone steal or use any vehicles belonging to you or
                      to members of your household without permission? Do not include vehicles borrowed by other
                      members of the household. (DO NOT READ RESPONSES)

                      1)    Yes, did steal or use                                (ASK #4a & 4b)
                      2)    No                                                   (GO TO #5)
                      3)    Don't know                                                 "

                 4a. How many times did this occur? (DO NOT READ RESPONSES)

                      1)      One
                      2)      Two
                      3)      Three
                      4)      Four or more
                      5)      Don't know




Chief Mike Jez                                                                                                         31
                 4b. Were all incidents reported to the Denton police? (IF NO, ASK:) How many were not reported?
                     (DO NOT READ RESPONSES)

                      1)      Yes                                                (GO TO #5)
                      2)      No, one not reported                               (ASK #4c)
                      3)      No, two not reported                                     "
                      4)      No, three not reported                                   "
                      5)      No, four or more not reported                            "
                      6)      Don't know                                         (GO TO #5)

                 4c. What was the main reason for not notifying the police? (DO NOT READ RESPONSES - Check
                     the response that comes closes to what respondent says.)

                      1)      Didn't want to go to court
                      2)      Didn't think it was important enough
                      3)      Didn't think it would do any good
                      4)      Didn't want to get involved
                      5)      Didn't want to get anybody in trouble
                      6)      Afraid my insurance would go up or be cancelled
                      7)      Other (specify)
                      8)      Don't know, don't remember

                 5.   In the past 12 months, did anyone break in or was there strong evidence someone tried to break
                      into your home or garage? (DO NOT READ RESPONSES)

                      1)      Yes, broke in                                      (ASK #5a & 5b)
                      2)      Yes, tried to break in                                   "
                      3)      No, neither                                        (GO TO #6)
                      4)      Don't know                                               "

                 5a. How many times did this occur?        (Break-ins or attempted break-ins)    (DO NOT READ
                     RESPONSES)

                      1)      One
                      2)      Two
                      3)      Three
                      4)      Four or more
                      5)      Don't know

                 5b. Were all incidents reported to the Denton police? (IF NO, ASK:) How many were not reported?
                     (DO NOT READ RESPONSES)

                      1)      Yes, all reported                                  (GO TO #6)
                      2)      No, one not reported                               (ASK #5.c)
                      3)      No, two not reported                                     "
                      4)      No, three not reported                                   "
                      5)      No, four or more not reported                            "
                      6)      Don't know                                         (GO TO #6)




Chief Mike Jez                                                                                                         32
                 5c. (IF ANY NOT REPORTED, ASK:) What was the main reason for not notifying the police?
                     (DO NOT READ RESPONSES - Check the response that comes closest to what respondent
                     says.)

                      1)      Didn't want to go to court
                      2)      Didn't think it was important enough
                      3)      Didn't think it would do any good
                      4)      Didn't want to get involved
                      5)      Didn't want to get anybody in trouble
                      6)      Afraid my insurance would go up or be cancelled
                      7)      Other (specify)
                      8)      Don't know, don't remember

                 6.   To rob means to take something from a person by force, fear, or by the threat of force. Did
                      anyone rob or try to rob you or a member of your household in the past 12 months in Denton:
                      (DO NOT READ RESPONSES)

                      1)    Yes                                                 (ASK #6a & 6b)
                      2)    No                                                  (GO to #7)
                      3)    Don't know

                 6a. (IF YES, ASK:) How many times did this occur? (DO NOT READ RESPONSES)

                      1)      One
                      2)      Two
                      3)      Three
                      4)      Four or more
                      5)      Don't know

                 6b. Were all incidents reported to the Denton police (IF NO, ASK:) How many were not reported?
                     (DO NOT READ RESPONSES)

                      1)      Yes, all reported                                 (GO TO #7)
                      2)      No, one not reported                              (ASK #6c)
                      3)      No, two not reported                                    "
                      4)      No, three not reported                                  "
                      5)      No, four or more not reported                           "
                      6)      Don't know                                        (GO TO #7)

                 6c. (IF ANY NOT REPORTED, ASK:) What was the main reason for not notifying the police?
                     (DO NOT READ RESPONSES - Check the response that comes closest to what respondent
                     says.)

                      1)      Didn't want to go to court
                      2)      Didn't think it was important enough
                      3)      Didn't think it would do any good
                      4)      Didn't want to get involved
                      5)      Didn't want to get anybody in trouble
                      6)      Afraid my insurance would go up or be cancelled
                      7)      Other (specify)
                      8)      Don't know, don't remember




Chief Mike Jez                                                                                                      33
                 7.   Considering serious physical attacks to include such things as beatings, knifings, shootings,
                      rapings, and so forth, in the last 12 months were you or any members of your household
                      seriously attacked in Denton? (DO NOT READ RESPONSES)

                      1)      Yes                                                (GO TO #8)
                      2)      No, one not reported                               (ASK #7c)
                      3)      No, two not reported                                     "
                      4)      No, three not reported                                   "
                      5)      No, four or more not reported                            "
                      6)      Don't know                                         (GO TO #8)

                 7c. (IF ANY NOT REPORTED, ASK:) What was the main reason for not notifying the police?
                     (DO NOT READ RESPONSES - Check the response that comes closest to what respondent
                     says.)

                      1)      Didn't want to go to court
                      2)      Didn't think it was important enough
                      3)      Didn't think it would do any good
                      4)      Didn't want to get involved
                      5)      Didn't want to get anybody in trouble
                      6)      Afraid my insurance would go up or be cancelled
                      7)      Other (specify)
                      8)      Don't know, don't remember

                 8.   In the last 12 months, has anyone vandalized, that is intentionally damaged, your home, car or
                      other property or that of members of your household in Denton? (DO NOT READ
                      RESPONSES)

                      1)    Yes                                                  (ASK #8a & b)
                      2)    No                                                   (GO TO #9)
                      3)    Don't know                                                 "

                 8a. (IF YES, ASK:) How many times did this occur? (DO NOT READ RESPONSES)

                      1)      One
                      2)      Two
                      3)      Three
                      4)      Four or more
                      5)      Don't know

                 8b. Were all incidents reported to the Denton police? (IF NO, ASK:) How many were not reported?
                     (DO NOT READ RESPONSES)

                      1)      Yes, all reported                                  (GO TO #9)
                      2)      No, one not reported                               (ASK #8c)
                      3)      No, two not reported                                     "
                      4)      No, three not reported                                   "
                      5)      No, four or more not reported                            "
                      6)      Don't know                                         (GO TO #9)




Chief Mike Jez                                                                                                         34
                   9.   In the last 12 months, has anyone committed any other crimes against you or any member of
                        your household in Denton, such as stealing a bicycle, or something from your car like hubcaps or
                        packages, or something from your yard, or given you a bad check? (DO NOT READ
                        RESPONSES)

                        1)    Yes                                                   (ASK #9a-c)
                        2)    No                                                    (GO TO #10)
                        3)    Don't know                                                  "

                   9a. (IF YES, ASK:) What were these crimes?



                 9b.What was the total number of crimes committed? (DO NOT READ RESPONSES)

                        1)      One
                        2)      Two
                        3)      Three
                        4)      Four
                        5)      Five
                        6)      Six
                        7)      Seven
                        8)      Eight
                        9)      Nine or more (specify:)

                   9c. Were all incidents reported to the Denton police? (IF NO, ASK:) How many were not reported?
                       (DO NOT READ RESPONSES)

                        1)      Yes, all reported                                   (GO TO #10)
                        2)      No, one not reported                                (ASK #9d)
                        3)      No, two not reported                                      "
                        4)      No, three not reported                                    "
                        5)      No, four or more not reported                             "
                        6)      Don't know                                          (GO TO #10)

                   9d. (IF ANY NOT REPORTED, ASK:) What was the main reason for not notifying the police?
                       (DO NOT READ RESPONSES - Check the response that comes closest to what the respondent
                       says.)

                        1)      Didn't want to go to court
                        2)      Didn't think it was important enough
                        3)      Didn't think it would do any good
                        4)      Didn't want to get involved
                        5)      Didn't want to get anybody in trouble
                        6)      Afraid my insurance would go up or be cancelled
                        7)      Other (specify)
                        8)      Don't know, don't remember




Chief Mike Jez                                                                                                             35
                  9x. Coder inserts total number of times household was victimized (that is the sum of reported and
                      unreported incidents for all police questions, 4-9).

                       0)       No crimes
                       1)       One crime
                       2)       Two crimes
                       3)       Three crimes
                       4)       Four crimes
                       5)       Five crimes
                       6)       Six crimes
                       7)       Seven crimes
                       8)       Eight crimes
                       9)       Nine or more crimes

                  9y. Coder inserts total number of unreported incidents. (Zero, if all are reported.)

                       0)       No unreported crimes (all reported)
                       1)       One unreported crime
                       2)       Two unreported crimes
                       3)       Three unreported crimes
                       4)       Four unreported crimes
                       5)       Five unreported crimes
                       6)       Six unreported crimes
                       7)       Seven unreported crimes
                       8)       Eight unreported crimes
                       9)       Nine or more unreported crimes

                 10.   Did you receive any traffic tickets for a moving violation in Denton during the past 12 months?
                       (DO NOT READ RESPONSES)

                       1)       Yes
                       2)       No
                       3)       Not a driver
                       4)       Don't know

                 10a. In your personal experience, would you say the enforcement of traffic laws against moving
                      vehicles in the City is generally too strict, generally not strict enough, about what it should be, or
                      is it inconsistent?

                       1)       Generally too strict
                       2)       Generally not strict enough
                       3)       About right
                       4)       Inconsistent
                       5)       Don't know

                 11.   In your personal experience over the past 12 months, do you think the Denton Police were
                       generally fair in their handling of people? (DO NOT READ RESPONSES)

                       1)     Yes
                       2)     No
                       3)     Don't know




Chief Mike Jez                                                                                                                 36
                 12.   In your personal experience over the past 12 months, do you think the Denton Police were
                       generally courteous in their dealings with people? (DO NOT READ RESPONSES)

                       1)    Yes
                       2)    No
                       3)    Don't know

                 13.   Do you think the amount of police patrolling in your neighborhood is too much, about right, or is
                       not enough?

                       1)      Too much
                       2)      About right
                       3)      Not enough
                       4)      Don't know

                 14.   On the whole, would you say the service provided to you and your household by the Denton
                       Police over the past 12 months was excellent, good, fair, or poor?

                       1)      Excellent
                       2)      Good
                       3)      Fair
                       4)      Poor
                       5)      Don't know




Chief Mike Jez                                                                                                             37
                 It is the purpose of the Denton Police Department to serve the citizens and visitors of
                 Denton. Periodically, we like to survey a select group of people to see how we are doing.

                 According to our records, you may have had the opportunity to come in contact with us.
                 We would like you to complete the survey on the back of this letter and let us know what
                 your impressions were. Please answer the questions and mail it in the enclosed envelope.
                 No postage is necessary.

                 Favorable comments are welcome, but don't be afraid to let us know if you think we failed
                 to provide you with the high degree of service you deserve.

                 Thank you for helping us serve you better.

                 Sincerely,




                 Michael W. Jez
                 Chief of Police
                 City of Denton

                 wp

                 Enclosure

                 Police/Forms/PoliceCommSurvey.doc




Chief Mike Jez                                                                                               38
                                                                 POLICE SERVICE QUESTIONNAIRE
                            Race          Sex        Age                                                                              Area________
                                                                 CIRCLE YOUR ANSWER TO THE QUESTIONS

             IF YOU WERE THE PERSON WHO CALLED THE POLICE, ANSWER THE FOLLOWING:
                  Did you contact the Police through 9-1-1?                                               YES          NO
                     How would you rate the operator's courtesy?                                          SUPERIOR     GOOD     AVERAGE       FAIR       POOR
                  Did you contact the Police directly dialing the Police Department? (566-8181 .......... YES          NO
                     How would you rate the operator's courtesy?                                          SUPERIOR     GOOD     AVERAGE       FAIR       POOR

             IF YOU HAD THE OCCASION TO OBSERVE OR COME INTO CONTACT WITH THE OFFICERS WHO CAME TO THE SCENE,
             ANSWER THE FOLLOWING:
                  Rate the officers on the amount of time it took them to arrive                        SUPERIOR       GOOD     AVERAGE       FAIR       POOR
                  Rate the officers' courtesy                                                           SUPERIOR       GOOD     AVERAGE       FAIR       POOR
                  Rate the officer's helpfulness                                                        SUPERIOR       GOOD     AVERAGE       FAIR       POOR
                  Rate the officer's appearance                                                         SUPERIOR       GOOD     AVERAGE       FAIR       POOR

             HOW WOULD YOU RATE THE DEPARTMENT ON THE SERVICE RENDERED ON THIS
             OCCASION?                                                                                  SUPERIOR       GOOD     AVERAGE       FAIR       POOR
             Have you had prior occasions to request service from the Denton Police Department? YES                    NO
             Have you ever been a victim of crime in Denton and did not file a report with the
             Police Department?                                                                 YES                    NO
             What do you feel the Police Department should be concerned with in the             What are your concerns over safety and security within your
             City of Denton? (#1 should be the most important)                                  neighborhood?

             1.                                                                                 1.
             2.                                                                                 2.
             3.                                                                                 3.

             If you would allow a Police supervisor to contact you for further information, please complete the following:

             Name:                                                                                   Telephone Number:

             OVERALL, HOW WOULD YOU RATE THE DENTON POLICE DEPARTMENT?........... SUPERIOR                             GOOD     AVERAGE        FAIR      POOR

             Please write any comments or suggestions in the remaining space: (Use another piece of paper if needed.)
             _______________________________________________________________________________________________________________
             _______________________________________________________________________________________________________________
             _______________________________________________________________________________________________________________
             _______________________________________________________________________________________________________________




Chief Mike Jez                                                                                                                                                  39
                                           Sample Questionnaire to Determine
                                           Community Policing Effectiveness


                 Name                                Phone                Beat Area #
                 Address                                           Age         Gender           Race

                 Is this a residence or business address?

                 Number of years you have been in the neighborhood                       Date

                  1.   Are you aware of the community policing effort in this neighborhood?
                  2.   How did you become aware of it?
                  3.   Do you know what the community officer is required to do by the police department?
                  4.   What do you, as a citizen, expect of the community policing officer in your neighborhood?
                  5.   Are you satisfied personally with community policing officer in your neighborhood?
                  6.   Have you personally seen or spoken to the community policing officer?
                  7.   How often?
                  8.   What is his/her name? (What does he/she look like?)
                  9.   Is the crime problem more or less serious in your neighborhood as compared to other
                       neighborhoods in the city? What types of crimes are you most concerned about?
                 10.   Has the community policing effort lowered the crime rate in your neighborhood?
                 11.   Do you know of crime in the neighborhood that has gone unreported? How much?
                 12.   Has the community officer encouraged citizens to report crime and become involved in crime
                       prevention programs?
                 13.   Have you been the victim of a crime in the past three years?
                       If yes, did you report it? If you did not report it, why not?
                 14.   Have you talked with neighbors about community policing?
                 15.   What is their opinion of it?
                 16.   Are you aware of any neighborhood projects that your community policing officer is involved in,
                       in cooperation with neighborhood residents?
                 17.   Do you have suggestions as to how the community policing effort can be improved?
                 18.   Has the community policing effort increased the safety of women, the elderly, and young people?
                 19.   How can the protection for women, the elderly, and children be improved?
                 20.   Do you feel safer because of the community policing effort?
                 21.   On the items below, state who is more effective, motorized patrol officers or community policing
                       officers (use MP or CP).



                   a. preventing crime                 _________         d. investigating the circumstances
                   b. encouraging citizen to help                           of crime                       ___________
                      protect themselves               _________         e. working with juveniles         ___________
                   c. responding to complaints         _________         f. following up on complaints ___________




Chief Mike Jez                                                                                                            40
                                                                Interactive Patrol System
                                                                     Citizen Survey
                 Name:                                                                                                 Bus. Contact: Y / N

                 Address:                                                       Contacted___________________ Phone #

                 Contact Location:______________________________________________ Date/Time:

                 Speeders             Y/N          Narcotics/Alcohol   Y/N        Street Lights Out   Y/N         Zoning Concerns Y / N
                 Traffic Problems     Y/N          Gang Problems       Y/N        Solid Waste         Y/N         Other Concerns Y / N
                 Noise Disturbance    Y/N          Road Maintenance    Y/N        Animal Control      Y/N
                 Juvenile Problems    Y/N          Parking             Y/N        Parks               Y/N

                 Brief description of problem areas/concerns:



                 Are you currently involved in a neighborhood group? Y / N If so, what group?

                 If not, would you be interested in participating in a neighborhood community group? Y / N

                 How long have you lived in this neighborhood? ________________________

                 If you have an alarm on your business/residence, do you have a permit?   Y/N

                 Use the listed scale to rate the following questions:
                 0 = Don't Know           1 = Very Unsafe          2 = Somewhat Safe           3 = Reasonably Safe         4 = Very Safe

                 How safe would you feel walking alone in your neighborhood in general? ____      After dark? ____       During the day? ____

                 How safe would you feel walking alone in a business area in general? ____     After dark? ____      During the day? ____

                 During the past three months, were you or a member of your household the victim of any crime?     Y/N

                 If yes, did you report the crime(s) to the police?   Y/N

                 Have you had any contact with the police department in the last twelve months? Y / N
                   If yes, how would you rate the police contact? Excellent ____ Good ____ Fair ____ Poor ____

                 Have you had any contact with any other city department in the last twelve months? Y / N
                   Which department? _______________________________________
                   If yes, how would you rate the city service contact? Excellent ____ Good ____ Fair ____ Poor ____

                 What are the police doing in your neighborhood that you would like to see continued?



                 What would you like to see the police doing in your neighborhood that they are not currently doing?



                                                                            Follow Up
                 Action taken to address identified concerns:




                 Will you re-contact the subject after your follow-up? Y / N



                 District / Grid ______ / ______                        Officer:_______________________________ ID#_______




Chief Mike Jez                                                                                                                                  41
           Adaptation
   Police agencies and
    personnel must be
    willing to change in
    order to address
    priorities identified in
    the Consultation
    process.
   Challenge the
    traditional!
   New Methods!



Chief Mike Jez                 42
                                DENTON POLICE DEPARTMENT
                                 COMMUNITY ORIENTED POLICING
                                      GOAL STATEMENT
                 SUPERVISOR:                         DATE:

                 PATROL AREA:                        DISTRICT/GRID:




Chief Mike Jez                                                        43
                                DENTON POLICE DEPARTMENT
                                 COMMUNITY ORIENTED POLICING
                                PROGRAM OBJECTIVES WORKSHEET
                 SUPERVISOR:                        DATE:

                 PATROL AREA:                       DISTRICT/GRID:

                 GOAL:




                 OBJECTIVE:




Chief Mike Jez                                                       44
                                  DENTON POLICE DEPARTMENT
                                        COMMUNITY ORIENTED POLICING
                                               ACTION PLAN
                 SUPERVISOR:                                DATE:

                 PATROL AREA:                               DISTRICT/GRID:

                 GOAL:




                 OBJECTIVE:




                 ACTIVITY & DESCRIPTION:




                 MANPOWER INVOLVED:


                 EQUIPMENT NEEDED:


                 OTHER UNITS AFFECTED:


                 COSTS:


                 ANTICIPATED RESULTS:




Chief Mike Jez                                                               45
                                                             Date:            Dist./Grid        Neighborhood No.
                       Field Operations Division
                      Problem Management Plan                Name of Officer Completing Form:

                 HOW WAS THIS PROBLEM IDENTIFIED?
                 _____________________________________________________________________________________________

                 _____________________________________________________________________________________________

                 _____________________________________________________________________________________________



                 PROBLEM ANALYZATION:
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________
                 ______________________________________________________________________________________________



                 RECOMMENDED RESPONSE

                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________
                 _____________________________________________________________________________


                                              (ATTACH SUPPLEMENTAL INFORMATION AS NEEDED)




Chief Mike Jez                                                                                                     46
                             RESOURCES FOR PROGRAM/STRATEGY IMPLEMENTATION

                 DATE:                         TIME:                LOCATION:


                         Personnel:
                 1. _______________________________    5. _______________________________
                 2. _______________________________    6. _______________________________
                 3. _______________________________    7. _______________________________
                 4. _______________________________    8. _______________________________


                 Equipment

                 1. _______________________________    5. _______________________________
                 2. _______________________________    6. _______________________________
                 3. _______________________________    7. _______________________________
                 4. _______________________________    8. _______________________________


                 Plan Progress / Assessment:




                 Reviewed By:
                                                            I.D.#               Date:
                 Approved By:
                                                            I.D.#               Date:




Chief Mike Jez                                                                              47
           MISSION STATEMENT

                    The mission of the Denton Police Department
                     is to positively impact the quality of life
                     throughout the community. To achieve these
                     ends, the Department is committed to
                     forming practical partnerships with the
                     citizenry, which includes a mutual goal
                     setting process aimed at resolving problems,
                     reducing fear, preserving the peace, and
                     enforcing the law; thereby providing a safer
                     environment for all citizens

Chief Mike Jez                                                 48
           MISSION STATEMENT

                  Positively impact the quality of life.
                  Form practical partnerships with
                   citizens.
                  A mutual goal setting process aimed at
                   resolving problems.
                  Reduce fear.
                  Preserve the peace.
                  Enforce the law.

Chief Mike Jez                                          49
           Mobilization
   We must identify all
    the stakeholders and
    resources and bring
    them to the table.
   Look both internally
    and externally!
   The police serve as a
    catalyst to drive them
    to action!




Chief Mike Jez               50
                      Community Policing




                 A New Role for All


Chief Mike Jez                             51
           Beat Officer’s Role

                    Develop meaningful information exchanges within the
                     department and with neighborhood residents.
                    Develop the officers ability to acquire information which would
                     help him formulate a set of reliable neighborhood needs and
                     expectations.(action plans)
                    Incorporate accessing a variety of different types of internal and
                     external data sources.(We must go beyond the officer’s own
                     “experiences” and actually teach them the problem solving
                     process)
                    Develop and implement both short range and long term
                     intervention strategies.
                    Evaluate intervention strategies.



Chief Mike Jez                                                                       52
           Sergeant’s Role

                    Discuss with officers identified service demands.
                    Assess, adjust, devise alternate, and implement plans as
                     developed.
                    Coordinate plans in multiple neighborhoods.
                    Provide feedback to officers.
                    Convey feedback to neighborhood groups.
                    Ensure efficient utilization of resources.
                    Procure necessary resources.
                    Identify training needs to further enhance officer’s COP skills.
                    Be a facilitator, motivator and coach to personnel!
                    Keep Lt.s informed



Chief Mike Jez                                                                          53
           Lieutenant’s Role
                    Coordinate recommendations received from all Sgts.
                    Convey to Captain all activities within command area, districts,
                     and neighborhoods.
                    Coordinate a multitude of potentially different and similar
                     requests.(Different from Sgt in that Lt. must also coordinate
                     across shifts).
                    Must verify information collected, accuracy of analysis,
                     availability of resources and compatibility of the
                     recommendations.(Practicality)
                    Must assume a delicate role in coordinating the needs of
                     numerous independent entities, all of whom have legitimate
                     concerns.
                    Organize demands, manage implementation and assess
                     effectiveness by conducting field inspections.
                    Be a facilitator, motivator and coach to personnel.
Chief Mike Jez                                                                     54
           Captain’s Role

                    Ultimate responsibility is to approve or disapprove all plans.
                    Compare the Officer’s, Sgt’s, and Lt’s performance .within the
                     criteria developed for the activities, strategies or programs
                     administered.
                    Reviews the progress of all plans so a determination of the
                     results can be made.
                    Coordinate the distribution of resources across command areas.
                    Procures resources
                    Be a facilitator, motivator, and coach to personnel!
                    Reports progress and results to superior officers.




Chief Mike Jez                                                                   55
           EMPOWERMENT
           ask yourself...
  •Is it the right thing for the Community ?
  •Is it the right thing for DPD ?
  •Is it ethical and legal ?
  •Is it something you are willing to be held accountable for ?
  •Is it consistent with the Department’s values and policies ?


  ….. If the answer is YES to all these questions don’t ask permission
  JUST DO IT


Chief Mike Jez                                                           56
                                                                  Denton Police Department
                                                                     Annual Performance Evaluation

                                                                                    Police Officer

                 ________________________                      ________________________                     ______________________
                 Employee Name                                 Badge Number                                 Evaluation Due Date
                 ________________________                      ________________________                     ________________________
                 Date of Employment                            Date of Last Evaluation                      Supervisor/Evaluator



                                                                              INSTRUCTIONS

                 Using the number scale below, compare the performance of the employee being rated against the performance criteria listed for each
                 factor. Select the number which best indicates your perception of that individual’s performance on each of the criterion and enter it in
                 the box provided. Then enter a number indicating a composite, or overall evaluation for the factor. Your complete evaluation should
                 not necessarily reflect an average of the criteria rating since some criterion are more important than others. Examples of past
                 performance must be cited.

                                                                          EVALUATION SCALE

                                                           O              E                    M                   B           U


                                                             9        8         7        6      5      4       3       2        1


                 (O)   Outstanding                - Exemplary performance far exceeding performance criteria.
                 (E)   Exceeds Expectation        - Performance which exceeds the level supervisor normally expects.
                 (M)   Meets Expectation          - Generally meets supervisor’s expectation on performance criteria.
                 (B)   Below Expectation          - Erratic performance on criteria, falling short of that normally expected…
                                                    requires remedial attention.
                 (U) Unsatisfactory               - Unacceptable performance which must receive immediate attention.
                 (NA) Not Applicable              - Evaluation of the factor or criterion is inappropriate for the employee being rated.


                 FACTOR A: SUPPORT OF UNTI’S OBJECTIVES: PLANNING/TEAMWORK
                 Performance Criteria:

                       Works with supervisor and other officers in planning and building an effective community oriented policing strategy.
                       Officer’s objectives, talents and efforts are directed toward the needs of the department and accomplishment of the unit’s goals.
                       Improved methods are suggested and readily tried to improve effectiveness and solve traffic, crime, and/or community problems.
                       Accepts and supports new philosophies related to the department’s mission statement.
                       New and additional assignments are readily accepted and performed.
                       Composite Evaluation for Factor.


                 Cite examples of past performance to support your evaluation.________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________




Chief Mike Jez                                                                                                                                              57
                 FACTOR E: ENFORCEMENT OF TRAFFIC REGULATIONS
                 Performance Criteria:

                      Traffic tickets are issued.
                      Actions taken are appropriate to the offense.
                      Citations are rarely returned for correction.
                      Traffic is controlled as required.
                      Composite Evaluation for Factor.


                 Cite examples of past performance to support your evaluation.________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________


                 FACTOR F: ENFORCEMENT UNDER STRESSFUL, EMERGENCY OR UNUSUAL CONDITIONS
                 Performance Criteria:

                      No serious deviations from expected performance are demonstrated under unusual circumstances.
                      Demonstrates ability to take command of emergency situations.
                      Composure is maintained under stress.
                      No major errors identified by supervisor in post-operation reviews.
                      Composite Evaluation for Factor.


                 Cite examples of past performance to support your evaluation.________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________




                 FACTOR G: RELATIONS WITH CITIZENS AND THE COMMUNITY
                 Performance Criteria:

                      Courtesy is demonstrated in all citizen contacts.
                      Identifies and appropriately addresses community concerns and problems.
                      Observes, reports, and takes appropriate steps to correct environmental concerns that may exist in assigned district.
                      Remains pro-active toward solving neighborhood concerns.
                      Participates in community meetings and interacts with community groups to accomplish goals and objectives of assigned area/beat.
                      Anger and verbal abuse from citizens does not adversely affect performance.
                      Composite Evaluation for Factor.


                 Cite examples of past performance to support your evaluation.________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________
                 ____________________________________________________________________________________________________________




Chief Mike Jez                                                                                                                                           58
                                     AREA COMMANDER BEAT INSPECTION


                 IPS Area:             103 – 685, 690, 695

                 Inspection Type:      Physical Appearance

                 Inspection Date:      03-28-97

                 Officer:              David Bernal

                 This beat is 90% residential (houses and apartments) with businesses along Eagle Dr. and
                 the I-35 service road, as well as the Carriage Square Shopping Center.

                 Rental property makes up the majority of the residences of this district, and therefore the
                 care and maintenance of properties is not the same as in neighborhoods where the houses
                 are resident/owner. With that in mind, the beat is in pretty good shape overall.

                 There are still small “pockets” of houses in the older areas of the beat that have existing
                 conditions which constitute code violations of the nuisance variety, i.e. high weeds, old
                 cars, piles of trash. These types of code violations are quality of life issues for the
                 residents living around the blighted areas.

                 A few of the problems cited in the last inspection appear to have been taken care of by
                 Ofc. Bernal and/or City Code Enforcement. However, the below cited violations existed
                 during the 2nd quarter inspection report of 07-08-96.

                 Both sides of Cleveland St. between Eagle and Collins have many houses where there are
                 violations of the nuisance code Sec. 20-3 (old cars, trash, etc.) Mainly junk cars.

                 1219 Ave. A – old car (Saab) on front lawn behind the hedges.

                 1317 Norman – have cars in disrepair and not of current registration or inspection on the
                 property in violation of the nuisance code.

                 900 Lindsey – junk cars, although an attempt has been made to cover one of them.

                 And, found during this inspection:

                 1307 Neff – cars in the backyard.

                 1310 Neff – 2 cars and a pickup truck.




Chief Mike Jez                                                                                                 59
                 There is no documentation in Ofc. Bernal’s A.C. file showing that he worked on the above cited
                 violations in his district.

                 As Code Enforcement is generally backed-logged it might take some time to get these violations,
                 but Ofc. Bernal should keep submitting the RFAs each quarter until the problems are abated.

                 An alternate approach might be to personally contact the residents at those addresses and explain
                 the code violation to them and how to go about remedying the problem. Or, possibly an
                 arrangement with a local wrecking yard to remove the vehicles at no cost to the owner would
                 help in some cases.



                 Inspected by:         Lt. Woods




Chief Mike Jez                                                                                                       60
           One Last Thing!!!


 Other  Duties
   as Assigned!




Chief Mike Jez                 61
           Seven Step Plan for Problem
           Solving

                                1..........................identify problem


 Evaluate.                                                       2. Set goals and
 7                                                               objectives
                                                                  3. Evaluate and
   Implement the                                                  review data and
   plan..6                                                        information


                                                4. Develop and evaluate all
   Select the best plan.....5
                                                possible alternatives



Chief Mike Jez                                                                      62
           Problem Solving Process

                    Scanning- Officers are expected to look for possible problems as
                     part of their daily routine.
                    Analysis- Officers then collect information about the problem.
                     Officers should examine offenders, victims, the social and
                     physical environment, and previous responses to the problem.
                     The goal is to understand the scope, nature, and causes of the
                     problem.
                    Response- The knowledge gained in the analysis stage is then
                     used to develop and implement solutions. Officers seek the
                     assistance of other police units, other public and private
                     organizations, and anyone else who can help.
                    Assessment- Finally, officers evaluate the effectiveness of their
                     responses. They may use the results to revise a response, collect
                     more data, or even redefine the problem.

Chief Mike Jez                                                                      63
                 Community Policing Checklist


                 This checklist, adapted from community-oriented policing workshop material developed by Gayle Fisher-
                 Stewart, is designed to help your organization or department assess how well it is positioned to implement
                 community-oriented policing strategies. Answer each question by marking the appropriate box. In the
                 space that follows, include any notes that are relevant. (E.g., community policing is currently a specialty
                 unit in a target neighborhood; plans are in place to incorporate it department-wide in three years.)

                 The police department

                 1. Is community policing a department-wide commitment rather than a specialty unit?           Yes      No

                 2. Is the department’s commitment to community policing reflected in its mission              Yes      No
                    statement?

                 3. Is the department’s commitment to community policing reflected in its recruitment          Yes      No
                    and selection guidelines?

                 4. Is the department’s commitment to community policing reflected in its promotion            Yes      No
                    guidelines?

                 5. Has the department implemented a comprehensive strategy to educate police,                 Yes      No
                    citizens, civic officials, community agencies, and the media about the benefits,
                    trade-offs, and risks of community policing before, during, and after
                    implementation?

                 6. Has the department developed a strategy for soliciting and analyzing formal and            Yes      No
                    informal feedback from the community, such as surveys, a citizen advisory council,
                    etc.?

                 7. Is everyone in the department (including civilians) receiving special training in          Yes      No
                    community policing?

                 8. Does the training entail not only initial orientation to the community policing            Yes      No
                    philosophy but also adequate follow-up training to help build skills?

                 9. Do performance evaluations and rewards reflect both a quantitative and qualitative         Yes      No
                    assessment?

                 Top command

                 10. Does top command clearly communicate the differences between community                    Yes      No
                     policing and traditional strategies?

                 11. Has top command structured and implemented a plan to educate and involve police,          Yes      No
                     citizens, civic officials, community agencies, and the media?

                 12. Has top command communicated to everyone within the department what is                    Yes      No
                     expected of them?

                 13. Has top command addressed the need to revise hiring and promotional criteria as           Yes      No
                     well as training to reflect the department-wide commitment to community policing?




Chief Mike Jez                                                                                                                 64
                 14. Has top command developed and implemented a deployment plan that allows                   Yes      No
                     officers sufficient time and opportunity to embrace the community policing
                     philosophy?

                 15. Has top command developed and implemented a plan to empower front-line                    Yes      No
                     employees, including clerks, dispatchers, and line officers?

                 16. Will top command foster creativity and innovation?                                        Yes      No

                 17. Is top command implementing community policing as a total philosophical and               Yes      No
                     organizational commitment, and not as a set of tactics to be applied to specific
                     problems?

                 18. Does top command communicate that community policing focuses on both short-               Yes      No
                     and long-term results?

                 19. Does top command explain to others that problem solving requires focusing on              Yes      No
                     arrests as only one tool in achieving results?

                 20. Has top command structured and implemented a training program to provide line             Yes      No
                     officers and their supervisors with information on how to optimize community
                     policing?

                 21. Has top command structured and implemented a plan to reduce internal friction,            Yes      No
                     particularly between community officers and motor patrol officers?

                 22. Has top command developed and implemented a system so that supervisors and line           Yes      No
                     officers document their efforts?

                 23. Does top command have a strategy to handle rotation of officers and use of officers       Yes      No
                     as fill-ins that does not rely unduly on interrupting community officers’ continuity
                     of service?

                 24. Does top command make periodic visits to the field to encourage line officers and         Yes      No
                     to monitor performance?

                 25. Does top command encourage a two-way flow of information within the                       Yes      No
                     department?

                 26. Has top command developed and implemented a system to measure community                   Yes      No
                     policing’s impact on crime, fear of crime, and disorder?

                 27. Has top command communicated its willingness to tolerate well-intentioned                 Yes      No
                     mistakes and give officers the freedom to “fail”?

                 28. Has top command developed and implemented a plan to assist officers in efforts to         Yes      No
                     network with public and private agencies within the community?

                 29. Has top command developed and implemented a plan to facilitate teamwork and               Yes      No
                     cross-fertilization between community officers and sworn and nonsworn personnel
                     in other divisions?

                 30. Has top command structured a means of promoting and monitoring coordination               Yes      No
                     among community policing efforts and the activities of other divisions and units,
                     such as vice, narcotics, motor patrol, etc.?




Chief Mike Jez                                                                                                                 65
                 31. Has top command determined and provided the resources required to implement                 Yes      No
                     community policing?

                 Front-line supervisors

                 32. Have supervisors been involved in the planning process?                                     Yes      No

                 33. Have supervisors received training in community policing?                                   Yes      No

                 34. Have supervisors been included as part of a community policing team effort?                 Yes      No

                 35. Do supervisors make both announced and unannounced visits to the beats to                   Yes      No
                     provide assistance and monitor performance?

                 36. Have supervisors taken steps to reduce red tape?                                            Yes      No

                 37. Have supervisors communicated encouragement for innovation and a tolerance for              Yes      No
                     well-intentioned mistakes?

                 38. Have supervisors addressed how to reduce friction between community officers and            Yes      No
                     motor patrol officers and special units?

                 39. Have supervisors communicated to motor patrol officers how they can express the             Yes      No
                     community policing philosophy through their jobs?

                 40. Have supervisors found ways to express creativity and problem solving?                      Yes      No

                 Line officers

                 41. Does the community policing plan include clearly defined beat areas?                        Yes      No

                 42. Has the community had input into determining boundaries of beat areas?                      Yes      No

                 43. Is the size of the beat appropriate, as reflected in analysis of the area’s geographic      Yes      No
                     size, population, and number of crimes and calls for service?

                 44. Has an officer been permanently assigned to the beat (for at least eighteen months)?        Yes      No

                 45. Are officers freed from the patrol car to allow for daily, face-to-face contact with        Yes      No
                     the public?

                 46. Have line officers been delegated sufficient authority to initiate innovations with a       Yes      No
                     minimum of red tape?

                 47. Are community officers full-service officers who make arrests?                              Yes      No

                 48. Are community officers provided with enough time to do more than answer calls for           Yes      No
                     service?

                 49. Are community officers allowed the continuity required to develop rapport and               Yes      No
                     trust?

                 50. Have community officers been instructed to try to introduce themselves to everyone          Yes      No
                     within the beat?




Chief Mike Jez                                                                                                                   66
                 51. Are community officers given the time, opportunity, and instruction to apply               Yes      No
                     problem-solving techniques to address community problems, including crime, fear
                     of crime, drugs, and community disorder?

                 52. Are community officers selected for superiority in communications skills, as well as       Yes      No
                     for their empathy and sensitivity to ethnic, racial, sexual, religious, and cultural
                     differences?

                 53. Are community officers evaluated on parameters that reflect qualitative as well as         Yes      No
                     quantitative measures appropriate for assessing community policing?

                 54. Do community officers have input into their performance evaluations?                       Yes      No

                 55. Are community officers used unduly to fill in for shortages elsewhere in the               Yes      No
                     department?

                 56. Do community officers complain of being bogged down in red tape?                           Yes      No

                 57. Do departmental policies allow line officers, including community officers, to talk        Yes      No
                     with media about their initiatives and activities?

                 58. Do officers have backing from their supervisors for making well-intentioned                Yes      No
                     mistakes?

                 59. Is duty as a community officer meted out as punishment?                                    Yes      No

                 60. Does duty as a community officer enhance promotability?                                    Yes      No

                 61. Do community officers have authority to initiate projects on their own?                    Yes      No

                 62. Do community officers have the support of each of the following groups: top                Yes      No
                     command, middle management, motor patrol and other units, sworn and nonsworn
                     personnel, the police union or association, local politicians, and the community?

                 63. Have community officers actively enlisted the support, participation, or cooperation       Yes      No
                     of the media, citizens, community leaders and groups, other government agencies
                     and officials, nonprofit agencies (such as the Salvation Army, Boy Scouts, etc.), the
                     private sector, or private security companies?

                 Problem solving and quality of life

                 64. Do community officers initiate proactive short- and long-term efforts to reduce            Yes      No
                     crime, drugs, fear of crime, and social and physical disorder, including
                     neighborhood decay?

                 65. Do officers tailor their response to local priorities, needs, and resources of the         Yes      No
                     community?

                 66. Are “average” citizens allowed input into the process of setting priorities?               Yes      No

                 67. Do community officers take into account the capacity of the courts and corrections         Yes      No
                     agencies in developing strategies to reduce problems such as street-level drug
                     dealing?




Chief Mike Jez                                                                                                                  67
                 68. Do community officers balance the efforts of the narcotics unit to target the supply        Yes      No
                     of drugs with initiatives aimed at reducing demand?

                 69. Do community officers work with landlords on efforts to screen tenants as a means           Yes      No
                     of eliminating dope houses?

                 70. Do community officers work with code enforcement to close dope houses?                      Yes      No

                 71. Do community officers work with drug education or treatment specialists?                    Yes      No

                 72. Do community officers target “at-risk” populations for special attention?                   Yes      No

                 73. Do community officers help develop positive activities for youth as an alternative to       Yes      No
                     misbehavior?

                 74. Do community officers interact with youth in ways designed to promote self-                 Yes      No
                     esteem?

                 75. Do community officers support families in efforts to encourage youth to live within         Yes      No
                     the law?

                 76. Do community officers take petty crime seriously?                                           Yes      No

                 77. Do community officers promote informal conflict resolution among residents?                 Yes      No

                 78. Do community officers address the needs and problems of special groups, including           Yes      No
                     women, the elderly, substance abusers, the homeless, youth gangs, etc.?

                 79. Do community officers work with the community on prioritizing and addressing                Yes      No
                     problems of social disorder, such as panhandling, gambling, prostitution, etc.?

                 80. Do community officers work with the community on prioritizing and addressing                Yes      No
                     problems with physical disorder and neighborhood decay, such as graffiti,
                     abandoned cars and buildings, potholes, trash in yards, uncollected garbage, etc.?

                 81. Do community officers work with code enforcement and landlords to upgrade                   Yes      No
                     properties while maintaining affordable rents?

                 82. Do community officers delegate to fellow officers, social service providers, citizen        Yes      No
                     volunteers, etc., as appropriate?

                 Ethical and legal concerns

                 83. Are community officers trained in and evaluated on building rapport with members            Yes      No
                     of the community in ways that promote mutual respect?

                 84. Has the department taken specific steps to stress respect for individual civil rights?      Yes      No

                 85. Are there safeguards in place to ensure that sworn personnel do not harass or abuse         Yes      No
                     citizens?

                 86. Have steps been taken to ensure that civilian personnel express the community               Yes      No
                     policing philosophy through courteous interactions with citizens?




Chief Mike Jez                                                                                                                   68
                 87. Do community officers take steps to restrain vigilantism within their beats?              Yes       No

                 88. Do community officers know and follow the legal and ethical constraints on their          Yes       No
                     behavior?

                 89. Does training and supervision reinforce the importance of ensuring that community         Yes       No
                     officers do not initiate efforts that favor one group over another?

                 90. Do all officers express respect for racial, ethnic, religious, cultural, and sexual       Yes       No
                     differences?

                 91. Are measures taken to ensure that community officers do not function as the “good         Yes       No
                     cops” while other sworn and nonsworn personnel conduct “business as usual”?

                 92. Are community officers free from political pressure?                                      Yes       No

                 93. Are measures taken to avoid corruption and the perception of corruption among             Yes       No
                     community officers?

                 Review your responses to the above questions. In which of the five areas identified do the strengths of
                 your program lie? Where are your weaknesses? How might you address these weaknesses?




Chief Mike Jez                                                                                                                  69

				
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