IP Telephony
Moving offices, setting up new sites and updating existing telephone systems don’t need to be expensive and daunting prospects for the modern business. With the integration of Pacnet’s IP Telephony, you could reduce costs and increase productivity, whilst also planning for your company’s future.
If you’ve had enough of spending money on moves, adds and changes to your telephone system and want increased productivity through process, then IP Telephony is your answer. Pacnet IP Telephony is business grade and fully scalable to fit your company’s requirements, now and into the future. Many businesses see IP Telephony as a journey, launching into this brave new world on a small scale and graduating to full integration of their business. Pacnet IP Telephony offers everything you’ll need on your travels, from a starting platform of a simple phone system replacement, to fully integrated customer relationship management (CRM) and sales force automation tools. Pacnet have combined the best of our award winning products and services, with hardware from industry leader Cisco Systems, to bring you a fully managed IP Telephony solution, featuring:
• Voice connectivity - using the latest in IP Technology • Data connectivity - a Pacnet business grade DSL connection • Cisco Hardware - a choice of handsets and a full range of
features to duplicate your existing phone system
• Support - a full range of support options • SMARTnet - Cisco’s own hardware maintenance service
T: 1300 555 075 F: 1300 555 072
www.pacnet.com
IP Telephony
Product Features
Paying for your new IP Telephony system over the length of your contract will free-up your working capital, helping you to grow your business faster, whilst at the same time keeping you at the forefront of the latest communications technology. Pacnet have also enabled local number porting, so you can retain your, all important, business telephone numbers when you migrate to our IP Telephony product. By implementing Pacnet IP Telephony, your business will benefit from:
Increased business efficiency
• Maximise people productivity, by implementing an effective communications system • Increase process efficiency, through standardisation across your business • Improve contactability of key personnel, enabling quick decision making to maximise your sales
Reduced costs
• Cheaper administration - carry all your company’s communications on a single converged infrastructure, rather than administering multiple traffic-special physical networks • Take advantage of toll-bypass calls to reduce the cost of inter-office voice traffic • Spend less time on moves, adds and changes - simply ‘point and click’ • Save on staffing - no need to maintain separate skill sets for telephone systems and data networks
A system that scales as you grow
• Add new services, such as unified messaging, data collaboration, video and web-based activities • Integrate new applications and enable new business processes as your business grows • Access feature-rich computer-telephony integration applications
This product is designed to suit single or multi-site businesses, with options to suit from 4 to 48 members of staff, and offers you a fully managed solution with 24x7 monitoring and expert technical support from our Network Operations Centre. Pacnet’s IP Telephony offering is feature-rich, with the flexibility to allow you to tailor the product to best suit your business needs. Cisco’s hardware features are able to replicate the functionality currently found in your existing phone system, including: • Call routing • Hunt groups • Call overflow • Voicemail • Speed-dial
With IP Telephony integration, you will have the ability to develop your communications system into the ultimate business tool, with access to unified messaging, audio and video conferencing, and file and document sharing. Integration of your phone system with Microsoft Outlook will also facilitate calendar and database sharing between staff. If you're thinking about taking the first step towards future-proofing your company's communications, contact Pacnet to discuss your requirements and find out how we can help you grow your business. Further information and contact details are available online at www.pacific.net.au/voice/iptelephony.
T: 1300 555 075 F: 1300 555 072
www.pacnet.com