Jonathan (Jay) Chang
930 Figueroa Terrace Unit 646 • Los Angeles, CA 90012 • (832) 661-5367 • Jay@JayDChang.com
Centerfield Media, Business Analyst / Product Manager, Los Angeles, CA June 2011 to Present
Gather high level project requirements from Business Stakeholders to create detailed product specifications for a portfolio of Lead
Generation websites, A CPC Network (Clicks.net), and a Custom CRM Application for a Debt Consolidation Sales Team.
Work directly with Engineering team members to determine technological capabilities, project scope, and timeline.
Manage in house .NET development to create products following SDLC practices with Agile/Waterfall Model iterative releases.
Spinx Web Design, Project Manager, Los Angeles, CA Feb 2011 to June 2011
Coordinated discovery to outline detailed requirements for the agreed concepts in the project proposal.
Create / Communicate documented project specifications to the development team to create professional websites for our clients.
Test and refine development and design to ensure proper functionality and usability of the website.
Barebones Networking, Sales Manager / Web Design Project Manager , Los Angeles, CA July 2010 to Feb 2011
Oversaw and executed the development of WordPress websites for businesses with a remote development team.
Managed an in house call center to dispatch technical support and sales calls for an IT Consulting Company.
First point of contact for all new clients, Negotiated contracts for service, and continued client relationship.
As Sales Manager, I doubled the company’s revenue compared first half of the year utilizing my skills in managing client
relationships, up selling on services, and unique marketing techniques.
Text90210.com, Operations Manager, Los Angeles, CA Oct 2009 to Jan 2010
Managed outsourced resources to develop and operate a text message marketing service. Managed the development of the beta
website, Reporting/Analytics, Media Buys, and social media marketing campaigns.
Run & Pass Test Prep, Sales Representative, Los Angeles, CA Aug 2009 to Oct 2009
Lead marketing and sales initiatives around USC. Made sales presentations to campus organizations. Built brand awareness
V Channel, Technical Director, Los Angeles, CA May 2008 to May 2010
Controlled live TV up to 40 hours a week for a home shopping channel that broadcasts over SkyTV in the UK and KJLA locally
Distance Education Network, Network Operator, Los Angeles, CA Jan 2006 to May 2009
Monitored up to 10 live classes broadcast online for video quality and instructional value for off-site graduate students.
Trained and supervised Camera Operators to properly film classes to ensure an exceptional learning experience.
Deluxe Media Management, Paramount Account Management Specialist, Valencia, CA Summer 2007
Received and organized Paramount Home Entertainment marketing inventory in a live database.
Implemented inventory management system to increase productivity in the home entertainment department.
Prologis, Marketing Intern, Shanghai, China Summer 2006
Updated the English website content based on the more current Chinese version to improve flow and readability
University of Southern California Graduated May 2009
Gordon S. Marshall School of Business
Bachelors of Science in Business Administration – Concentrated in Entrepreneurial Business Studies
Annenberg School of Communication Aug 2006 to May 2009
Minor - Communication in the Entertainment Industry
AWARDS AND HONORS
2009 Student Recognition Award – awards graduating seniors who excelled both inside and outside the classroom, and who have
made a significant difference through outstanding leadership, volunteerism, and commitment to both campus and community
Global Leadership Freshman Honors Program - by invitation to the most academically talented students in each incoming
freshman class. Visited international businesses locally and abroad and participated in job shadowing
Asian Greek Council (AGC) - Beta Omega Phi Fall 2005 to May 2009
AGC President (2008-2009)
Spokesperson of the Asian Greek Council to the USC Community
Executed the first Marrow Registry Drive partnered with the National Marrow Donor Program
SKILLS, TRAITS, AND APPLICATIONS
Skills – Analytical Thinking • Product Management • Business Process Automation • Networking • Organization
Traits - Quick Learner • Thinking Outside-the-Box • Entrepreneurial • Flexible • Open Minded • Loyal • Positive
Applications – Microsoft Office • Project • Visio • JIRA • Basecamp • Leads360 • CAKE Affiliate Marketing • Helpdesk