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1. Executive Summary FY 2012 / College of Continuing and Professional Education (CCPE) at Kennesaw State University Our Vision As innovative leaders, CCPE at Kennesaw State University makes a difference in people’s lives by providing lifelong learning opportunities for them to achieve their aspirations. Our Mission The mission of CCPE at Kennesaw State University is to serve local, regional, national, and international communities with high-quality courses, programs, and services. In support of the QEP, CCPE at KSU has incorporated the concept of global learning in its Strategic Plan as reflected in the mission statement above. With 3,608 courses and 17,746 registrations in FY 2012, CCPE continues to represent the university far beyond the campus footprint. From online programs to hosting international delegations, we have introduced Kennesaw State University to people from all over the globe. Due to the growing Latino population and demand for speakers of Spanish in the healthcare system, CCPE developed the Medical Interpreter Certificate Program to answer this critical need. CCPE had 11 enrolled in FY 2010 and 16 in 2011. CCPE currently offers 350+ online programs to over 3400 students giving them the opportunity to take quality online courses from CCPE at Kennesaw State University without ever leaving their home. The TESOL Certificate Program prepares teachers to enter an ESL classroom here at home or abroad. This 120-hour program takes teachers through three intensive modules: Issues of Culture and Language, Linguistics and Language Acquisition, and Methods and Materials for teaching ESOL. Foreign Language programs currently enroll approximately 457 students annually in the following courses: Spanish I-V, Portuguese I-II, French I-II, German I-II, Chinese I-II (Mandarin), and Italian I-III. Our ESL programs currently enroll approximately 742 students from across the globe. Our main student enrollment is made up of Hispanic and Brazilian immigrants; however, Europe, Asia, and Africa are well represented. We currently offer 14 classes in 10 areas of study as listed: Literacy, Levels IA – IB, Levels II – VI, Advanced Conversation, and Intermediate Composition. Ken Jin is now fulltime Director for the Confucius Institute. Recently, John Roland, a new employee hired by the College of Continuing and Professional Education, was assigned as part of his responsibility the international program in CE. When Ken Jin receives requests for delegations who want to visit our program, Ken will refer them to John Roland who will manage the programs with Ken’s assistance until John Roland learns the management of our international program. Another part of the College of Continuing and Professional Education’s international focus is our project “Building Bridges” which began in 1996. Subsequently in 1999, 2000, 2002 and now 2012, this relationship and project is continuing. In May of 2012, four of our European delegates from Hungary, Poland and Slovakia came to present how the training that we provided on establishing management of Continuing Education had evolved in their universities and in their professional arenas. The Languages Department held its third International Night for Language students at KSU Center, home to the College of Continuing and Professional Education at Kennesaw State University. Over 100 participants -- students of TESOL (Teaching English as a Second Language), Foreign Languages (French, German, Portuguese, Spanish, Italian and Chinese), ESL (English as a Second Language) and their guests -- were joined by department instructors and school administrators. The program’s highlights included a buffet with ethnic foods brought by students. Engagement areas with white boards were scattered around the room where students wrote their greetings in their native languages. Instructors were introduced and recognized for their programs. A presentation was made by guest speaker Roque Marinho, Director of Business Intelligence for Cobb EMC (and native Brazilian). CCPE instructors and the program manager provided a humorous look at idioms in different foreign languages and similar idioms illustrated in English. The program concluded with a few classical guitar songs performed by one of the ESL students. Initiated in the last session of the 2010 fiscal year to replace the policy of offering ½ price retake of classes, the Study Labs have proven to be a valuable resource, used repeatedly by ESL students. These are offered weekly for one and a half hours, with oversight by a current ESL instructor. TESOL students from our program (and a few from the ESOL Endorsement program on main campus) volunteer to teach and tutor students that come in for extra help. At the end of the session, the TESOL /ESOL students will receive a letter from us stating the experience they gained while volunteering in the program – a win-win for everyone! 2. Achievement of Strategic Goals and Objectives (QEP Goal 1 & 5) English as a Second Language Courses ESL has been a consistent program within CCPE for over 10 years. The program, like many other ESL programs, began before the field of ESL was truly defined. As the immigrant population grew, so did the need for the program. In 2005, the program carried a consistent enrollment of 800 students annually. As the Atlanta Metropolitan Area immigrant population continued to grow, ESL programs grew as well. In 2008, CCPE enrolled approximately 1200 students from across the globe. In 2012 there were approximately 742 ESL students. This represents a 25% increase in student enrollments in ESL over the previous year. The primary student enrollment consists of Hispanic and Brazilian immigrants; however, Europe, Asia, and Africa were well represented. At the beginning of each quarter, orientations are held to test potential students on their English proficiency. This test was developed within CCPE and made placement of students much more accurate. Over 14 classes were offered annually in 10 areas of study as listed below: Literacy (8 course levels) Advanced Conversation Intermediate Composition Foreign Language Courses CCPE offered foreign language courses to the public that were usually focused on conversational language for persons interested in travel. Students were usually people that were planning to tour overseas for the first time and wanted to have a few phrases to use once they arrived. Courses offered were the traditional Spanish, French and Italian courses using basic texts and native speakers if available. As globalization became the norm, CCPE realized that the students needed courses for their careers and daily lives rather than for vacation. Foreign language programs enrolled approximately 457 students annually in the following courses: Spanish I-V Portuguese I-II French I-II German I-II Chinese I-II (Mandarin) Italian I-III Spanish was and still is the flagship foreign language program within CCPE. VIVA! is the text used for the five courses developed internally by our Spanish instructors. It is a program that takes the student through the entire text without any prior knowledge of the language. Most instructors are native Spanish speakers from various countries. The advantage to having a diverse instructor pool is that students will be exposed to the various dialects heard when conversing with Spanish speakers. Teaching English to Speakers of Other Languages (TESOL) Certificate Program In 1996, CCPE began offering classes in TESOL. Over the years, the program grew and evolved. This program continues to be offered to K-12 teachers within the state of Georgia as a continuing education certificate to their teaching certificate. The TESOL Certificate Program is made up of the following three courses: Issues in Culture and Language Methods and Materials Elements of Linguistics and Language Acquisition Each course is 40 hours in length culminating in a certificate program of 120 hours. International Programs Program Overview With Ken Jin’s becoming the Director of the Confucius Institute, John Roland has now been assigned the responsibility of working with our Chinese delegations for 2012, 2013 and beyond. John Roland was also assigned the responsibility of helping manage our most recent international delegation from Eastern Europe consisting of representatives from Poland, Hungary and Slovakia. These delegates were a part of a program, “Building Bridges” that started in 1996 and has continued to today, May of 2012. These delegates represent universities in each of the countries stated above. Customized Programs Offered How to establish Continuing Education in European Universities How to manage Continuing Education in a setting not accustomed to having continuing education as part of their curriculum. Awards Received Dean Calhoun, as a result of her work in co-writing an 80 hour training program, was honored by all the Carpathian region universities with a lifetime membership in the Carpathian Universities Counsel. 3. Strengthening GLEC Opportunities at Home (QEP Goal 5) Due to the growing Latino population and demand for speakers of Spanish in the healthcare system, CCPE developed the Medical Interpreter Certificate Program to answer this critical need. Students in our MicroSoft courses are now learning how to use various international tools that were not originally taught in these courses. Learning these skills will allow students to be more productive in the global marketplace: o Microsoft Excel courses now teach students about currency conversion. They learn how to convert U.S. Dollars into Euro’s without complicated formulas. o Microsoft Word courses now teach students about document translation. They learn how to translate documents into foreign languages using online tools. Because of the impact of cultural differences on project management, students in the Project Management Certificate – PMP Exam Prep Course are now required to study international business as part of their coursework. CCPE currently offers 350+ online programs to over 3800 students giving them the opportunity to take quality online courses from CCPE at Kennesaw State University without ever leaving their home. Because of the high demand for well-trained ESL teachers, CCPE offers the TESOL Certificate Program. Students completing this program are more than prepared to enter an ESL classroom here at home or abroad. This 120-hour program takes students through three intensive modules: o Issues of Culture and Language o Linguistics and Language Acquisition o Methods and Materials Foreign Language programs currently enroll approximately 457 students annually in the following courses: o Spanish I-V o Portuguese I-II o French I-II o German I-II o Chinese I-III (Mandarin) As the Atlanta Metropolitan Area immigrant population grows, so must our ESL programs. We currently enroll approximately 742 students from across the globe. Our main student enrollment is made up of Hispanic and Brazilian immigrants; however, Europe, Asia, and Africa are well represented. At the beginning of each quarter, orientations are held to test potential students on their English language skills. This test was developed within CCPE and has made placement of students much more accurate. We currently offer 14+ classes in 10 areas of study as listed below: o Literacy (8 levels) o Advanced Conversation o Intermediate Composition Plans for continuing our international outreach continues with the Directors in the College of Continuing and Professional Education traveling to China in September for an educational exchange. Some of the Directors/Assistant Directors have never traveled abroad. This trip is in response to Dr. Papp’s mission to educate, administrators, faculty and staff to the global village we now all participate in. Another part of our international program will occur next year, spring of 2013 when as return cultural and international exchange, the Directors and Assistant Directors are scheduled to travel to Slovakia as a continuance of our “Building Bridges” project. 4. Expansion of Facilities, Personnel, and Resources to Support GLEC a. Expansion of facilities- CCPE has not expanded facilities to support GLEC. b. Expansion of administrative and instructional personnel- CCPE has continued to seek to employ bi-lingual personnel to assist with the international student base. From the staff in registration to the instructors, CCPE has the ability to communicate in French, Spanish, and German. We will continue to work towards educating our existing staff, while seeking new employees that have bilingual capabilities. c. Expansion of centers and institutes CCPE does not operate any centers or institutes. d. Expanded use of technology and learning resources CCPE has always worked to offer the latest technology in its classrooms. The College has invested in video production and new website development for FY 2010. This continues in FY 2012. This will allow CCPE to reach a much larger audience, while keeping up with the global market. CCPE is in the process of moving all possible class materials to our distance learning (Moodle) site. This allows students access from anywhere in the world. In 2012 CCPE added a Human Resources PHR/SPHR online course which is hosted on Moodle allowing students across the globe access to this course. This is in addition to 350+ online courses offered which includes six language and seven TESOL courses. 5. Expansion of Marketing and Promotion of GLEC (QEP Goal 8) Although CCPE is not involved with the GLEC as it relates to credit courses and the certification program, it is still possible to market the importance of Global Learning. CCPE continues to promote GLEC by the following: Link to the Get Global website from CCPE’s website Marketing of ESL Programs through printed materials in Portuguese and Spanish Marketing of ESL Programs on the CCPE website in Portuguese and Spanish Marketing of Medical Interpreter Program 6. New incentives, Awards and Professional Development for GLEC CCPE does not currently offer any internal incentives or awards in relation to GLEC. CCPE is not currently included in the stipend offered for global course development. The Dean of CCPE does encourage staff to look into professional development opportunities as they apply to staff members’ responsibilities. 7. The Future Those of us in the College of Continuing and Professional Education, in compliance with the strategic goals of the University and at the mandate of our President, intend to continue our international outreach. Returning delegates from China Continued work with Eastern Europe in Hungary, Poland and Slovakia Exchange with our Directors/Assistant Directors to travel to both China and Eastern Europe to continue building relationships and partnerships with universities in both continents.
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