Earth Technology Integration by Qtm8YzN

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									Earth Technology Integration
30568 Ganado Drive
Rancho Palos Verdes, CA
90275




                   PALMETTO VISION
                                    Phase 2



                                      Feb 28, 2011


                                      Prepared for:

                     The Adjutant General’s Office,
             South Carolina Emergency Management Division



                                       Prepared by:

                                      Phillip Armijo
                                     Robert Zawarski
                               Earth Technology Integration




                                                              Page 1
                                                   TABLE OF CONTENTS

1. General Overview........................................................................................................ 3
2. Summary Statement .................................................................................................. 4
3. Scope of Work .......................................................................................................... 5
4. Project Management ................................................................................................... 9
5. Estimated Cost Summary .......................................................................................... 11
   TABLE 1: CEOC SOFTWARE ..................................................................................................................... 12
   TABLE 2: CEOC HARDWARE .................................................................................................................... 12

6. Hardware and Software Summary ........................................................................... 14
7. Milestones and Deliverables ..................................................................................... 14
8. Training ................................................................................................................... 145
9. Travel ...................................................................................................................... 145
10. Documentation ...................................................................................................... 145
11. Maintenance .......................................................................................................... 156
Appendix A: South Carolina operations, exercises and conference support ................. 16
   TABLE 5: OPERATIONAL SUPPORT........................................................................................................... 167
Appendix B: ETI Skill Set ............................................................................................ 167
   TABLE 6: RELEVANT SKILLS .................................................................................................................... 167
Appendix C: South Carolina specific projects .............................................................. 178
   TABLE 7: RELEVANT SYSTEMS KNOWLEDGE ............................................................................................ 178
Appendix D: References ............................................................................................. 189




                                                                                                                                           Page 2
1. GENERAL OVERVIEW

Earth Technology Integration (ETI) has been in business providing integrated decision support solutions
utilizing Google Earth and managed data along with select location based information software. Our team
members have over 16 years of experience in Geographic Information Systems (GIS) remotely sensed
imagery (aerial and satellite), and incorporating the collaborative communication capability of the Internet.
Our customers have included International Entities, the National Guard, Federal and State Agencies as
well as Local government organizations responsible for Critical Incident Command and Control and
Emergency Response. Our integration work with Google Earth Enterprise has been applauded by Google
Earth Federal as leading edge.

As a successful technology-based company ETI provides solutions tailored to our customers’
requirements. We enjoy an excellent reputation as a developer of hybrid software solutions that combine
Government and Commercial-off-the-Shelf (COTS) hardware/software applications. One GIS project
involved working with the Remote Sensing Technology Center of Japan (RESTEC) creating a program to
extract metadata into a relational database and creating a JPEG2000 thumbnail image from 22
proprietary satellite formats. There were several projects for ImageSat International one of which
involved designing a Data Archiving System (DAS) a hardware/software recorder of a satellite's data
stream as it passes by a ground station. A GIS web based project involved the Australian Centre for
Remote Sensing (ACRES) where we designed software that provided the underlying technology for their
Geoscience Australia Earth Observation Catalogue System web site. For the USAF Eagle Vision (EV)
program we created a Central Archiving System (CAS), a hardware/software satellite imagery archiving
system. We conducted on-site training at all 5 EV ground stations and created hands-on, classroom, and
computer-based training systems for EV-related topics such as data archiving utilizing the CAS,
converting satellite imagery to JPEG2000 format, etc. The training material was for both full-time guard
personal and reservist showing up for their weekend duty.

This proposal can be considered a roadmap to follow the Palmetto Vision project (formerly called the EM-
COP System) past a successful Limited User Test (LUT). The LUT created a spoke-and-hub system
between the State Emergency Operations Center SEOC and 9 County Emergency Operations Centers
(CEOC). Earth Technology Integration is a “Registered Vendor” for the State of South Carolina, currently
supporting the South Carolina Emergency Management Palmetto Vision system. ETI’s has been
involved with the Palmetto Vision program from the start; we were responsible for gathering customer
requirements, COTS software research, developing the architecture plan, creating a plan recommending
the technology infrastructure including itemizing all hardware and software costs, developing a road map
installation plan that established milestones & deliverables timelines and developed a Common Operating
Picture (EM-COP) to be displayed within Google Earth Enterprise.




                                                                                                      Page 3
2. SUMMARY STATEMENT
The purpose of this effort is to expand on the hub and spoke architecture plan, created in phase 1, by
adding additional counties CEOC’s to support greater collaboration between each county and the
SCEMD SEOC.

The Palmetto Vision system takes advantage of several existing technologies. The system’s framework
consists of three federal sponsored programs: UICDS, IPAWS and vUSA. Unified Incident Command
and Decision Support (UICDS) will be used as the data exchange backbone of the system. UICDS is a
“middleware foundation” that enables National Response Framework (NRF) and National Incident
Management System (NIMS), including Incident Command Structure (ICS). Integrated Public Alert
Warning System (IPAWS) is FEMA’s next-generation public alert and warning technologies and shall be
used to send a variety of Common Alerting Protocol (CAP) messages. Virtual USA (vUSA) integrates
existing information-sharing frameworks and technologies to enable collaboration at the local, tribal, state,
and Federal levels by providing critical context for information. The vUSA Generation II Prototype
provides a Web-based, trusted environment and a common space for users to discover information and
seamlessly collaborate in real time. This dynamic library allows authorized users to decide what
information they share, with whom, and for how long they share it.

A group of 4 front end baseline tools demonstrates a broad range of the systems capabilities. ESI’s
WebEOC program will have the ability to create and view CAP messages. Each participating EOC has
the option of viewing The Common Operating Picture (COP) in either an ESRI Flex viewer or a Google
Earth client. FEMA is on the verge of releasing software to interact with IPAWS 2.0 called “Framework”,
when this software is available it will be added as another CAP message input/viewing device. The basic
system concept is illustrated in the figure below.




                                                                                                      Page 4
3. SCOPE OF WORK
3.1 SYSTEM ARCHITECTURE PLAN
3.1.1 THE LUT COUNTIES

After the initial LUT has been completed, all participating nodes will be revisited. UICDS was created to
allow many different types of programs have the ability to share information, thus creating maximum
situational awareness. Below gives an idea of some of the software components that can be developed
for a network utilizing UICDS.




The successful implementation of operational processes requires a clear understanding of operation
needs. Expert opinion from the SEOC and CEOCs will be solicited in order to create a list of applications
that will be added to the UICDS CORE. Each software component that connects to a UICDS CORE
requires a customized adapter that will take an applications data and translate it into standardized XML
data, push the XML data onto UICDS CORE, translate XML data coming off UICDS CORE, and finally the
XML data will need to be manipulated to be presentable within the front end tool. A timeline will be
created establishing adapter development milestones and testing standards that will be used before any
software component will be allowed to go on-line.




                                                                                                  Page 5
3.1.2 EXPANDING INTO MORE COUNTY CEOC’ S

End-user involvement and meeting end-user needs constitute key factors in the successful dissemination
of information across a state. A list of 20 counties has been created to be added as nodes to the hub and
spoke Palmetto Vision network. The list of counties is as follows: Anderson, Greenville, Chester,
Florence, Georgetown, Berkley, Dorchester, Hampton, Orangeburg, Bamberg, Saluda, Kershaw,
Spartanburg, Colleton, Jasper, McCormick, Abbeville, Oconee, Lancaster, Laurens, and Greenwood.
The technical infrastructure of each CEOC will be inventoried. Existing data holdings such as imagery,
vector or 3D models will be cataloged. Unique site capabilities, such as asset tracking, or live video feeds
can provide rich and authoritative data sources.


3.2 ARCHITECTURE DESIGN REVIEW
3.2.1 ADOPTING STANDARDS TO CREATE A COMMON PLATFORM
3.2.1.1 OGC KML Data Encoding Format Standard

KML is an XML grammar used to encode and transport representations of geographic data for display in
an earth browser. Put simply: KML encodes what to show in an earth browser, and how to show it. KML
uses a tag-based structure with nested elements and attributes and is based on the XML standard. From
this perspective, KML is complementary to most of the key existing OGC standards including GML
(Geography Markup Language), WFS (Web Feature Service) and WMS (Web Map Service). The KML
community is wide and varied. Casual users create KML Placemarks to identify their homes, describe
journeys, and plan cross-country hikes and cycling ventures. Scientists use KML to provide detailed
mappings of resources, models, and trends such as volcanic eruptions, weather patterns, earthquake
activity, and mineral deposits. Real estate professionals, architects, and city development agencies use
KML to propose construction and visualize plans. Students and teachers use KML to explore people,
places, and events, both historic and current. Organizations such as National Geographic, UNESCO, and
the Smithsonian have all used KML to display their rich sets of global data.

3.2.1.1 VIRTUAL USA INFORMATION SHARING FRAMEWORK STANDARD

In 2009, the Science and Technology Directorate of the U.S. Department of Homeland Security (DHS)
launched the Virtual USA initiative in order to encourage organizations to voluntarily share information
with each other, as appropriate and authorized, regardless of the data format.

It is not a specific information system, technology or software. It is a collection of strategies,
methodologies, and processes that enable information sharing. The initiative links existing systems and
technologies to improve information acquisition, analysis, management, sharing, and protection across a
distributed network. It enables users to continue using their existing systems and to improve their
business processes, while also enabling them to access and aggregate information they need from other
sources, as authorized. This allows users to view and apply information from a variety of sources in a way
that supports their specific needs and missions. Virtual USA leverages existing data collected and
maintained by local, state, and Federal agencies, and does not require the acquisition and warehousing
of data, ensuring that data ownership and control remains with the data owner. Partners only share what
they want to, when they want to, and with whom they want to share it. Users share information,
regardless of the technology or system they currently use or plan to use in the future.


                                                                                                     Page 6
The Generation Two Prototype is a dynamic library that will be used to store all Common Operating
Picture static data layers. Each CEOC has the ability to share out any dynamically generated data to a
limited set of users and for a specific amount of time.

3.2.1.2 Unified Incident Command and Decision Support (UICDS) Data Exchange Standard

  (UICDS is currently a “PILOT” program. Implementation requires application and acceptance as a “PILOT” site.)

UICDS is the "middleware framework" designed to support the National Response Framework (NRF) and
the National Incident Management System (NIMS), including the Incident Command System (lCS). It is
built around the National Information Exchange Model (NIEM) to enable information sharing and decision
support among commercial, academic, volunteer, and government incident management technologies
used across the country. It enables diverse applications to exchange data seamlessly, improving real-
world operations during all phases of natural, technological, and terrorist events.

UICDS links applications to a UICDS Core that is hosted by an organization or jurisdiction. UICDS Cores
talk to UICDS Cores in other organizations or jurisdictions in a peer-to-peer network which means that
there is no prescribed hierarchy. UICDS Cores can form virtually any configuration that matches the
emergency organizational structure. A common use of UICDS is to provide information sharing among
applications within a city, county, or state. This is not a situational awareness tool aggregating all data in
one place. It is true information sharing from one application to many, and many to everyone.

3.2.1.3 Integrated Public Awareness Warning System (IPAWS)

The nation's next-generation Federal infrastructure of alert and warning networks expanding upon the
traditional audio-only radio and television Emergency Alert System (EAS) by providing one message over
more media to more people before, during, and after a disaster”. IPAWS-OPEN 2.0, the implementation
of IPAWS, is a “non-proprietary interoperability backbone that allows applications, systems, networks and
devices to share information in an open, standard based format between all levels of response
management”. The extensibility of the IPAW-OPEN 2.0 architecture facilitates integration with existing
E911 dispatch and other emergency notification systems resulting in a single to multipoint alert
distribution system.


3.2.2 UTILIZING AND COMPLIMENTING EXISTING INVESTMENTS

WebEOC, a web-enabled crisis information management system, is used by the SEOC and CEOCs. It
provides secure, real-time, information sharing. While primarily a text based system, it supports export
“action reports” in KML format. The report can be displayed in the local EOC Google Earth. ETI will
present additional integration plans during the architectural review milestone.

3.2.3 SHARED IMAGERY BASELINE

Platforms for aerial photography include fixed-wing aircraft, helicopters, balloons, blimps and dirigibles,
rockets, kites, poles, parachutes, vehicle mounted poles. SC Geodetic Survey offers aerial imagery data
sets of each county in South Carolina. The Google Earth Fusion program has the ability to take a
collection of aerial images and “fuse” them together to create a large map that can be displayed within the
EM-COP. This baseline imagery can be shared by creating a “chipped” base map, for a nominal
licensing fee, into a CEOC PC before an emergency event. If the CEOC PC loses its internet connection
there is no loss in functionality at the CEOC.

                                                                                                           Page 7
3.2.4 CRITICAL RESOURCES DATASET

Homeland Security Infrastructure Picture (HSIP) is a collection of base map layers and DHS defined
critical infrastructure. Data source include licensed commodity datasets and Federal & State agency data.
The HSIP data was created for homeland security and defense. Shapefile is the format of all HSIP data.
ETI has written a custom program that will convert the Shapefile to KML.


3.3 ADDITIONAL ARCHITECTURE DETAILS
3.3.1 SOFTWARE SECURITY

A virtual private network (VPN) is a computer network that provides users with secure access to
a public network. It aims to avoid an expensive system of owned or leased lines that can be
used by only one organization. There are many different classifications, implementations, and
uses for VPNs and ETI will install the program NeoRouter, a VPN server that has native support
for all major operating systems, onto the EM-COP server. This allows all users to pass data
around in a secure network environment.

One of the most challenging problems in managing large networks is the complexity of security
administration. Apache Tomcat is an open source J2EE Web container. It works with a
relational database or LDAP server to access user and role information. This way when a user
logins into the EM-COP system their access to the data layers will be tied to the security level
assigned.

3.3.2 DATA INGESTION, CONVERSION

Geospatial information comes in a variety of types – raster, vector – and formats - Shapefiles,
JPEG2000, plume modeling projections, Eagle Vision satellite imagery, etc. GeoServer is an
open source software server written in Java that allows users to share and edit geospatial data.
Designed for interoperability, it converts and publishes data from any major spatial data source
using open standards, including KML.
GeoWebCache is a WMS tiling client that runs as a proxy server between a Google Earth Enterprise
client, installed on each CEOS computer, and the EM-COP server, caching tiles as they are requested,
thus saving vast amounts of processing time.

3.3.3 SMARTPHONE INTEGRATION

A smartphone is a mobile phone that offers more advanced computing ability and connectivity than a
contemporary basic feature phone. Smartphones provide a platform for applications developers since
they run a operating system software. Two of the more popular types of operating systems are Andriod, a
cross platform OS, run on many different manufactures hardware and Apple Inc.’s’ proprietary OS
running on iPhones. Both OS’s offer GPS and video applications that could be displayed in the EM-COP
but several issues crop up like cellphone contracts, purchasing of the smartphone. ETI will conduct a
study of current smartphone technologies and present a series of options to the SEOC during the
Architectural Review meeting. ETI will implement a plan going forward once SEOC has decided the best
course of action.




                                                                                                  Page 8
3.3.4 ASSET TRACKING

The SCNG has installed hardware/software that allows for the automated tracking of guard vehicles.
Blue Force Tracking (BFT), Automated Flight Following (AFF) and OuterLink are all supported by the
SCNG. ETI has written custom software to bring OuterLink tracking information into the EM-COP.
NORTHCOM command computer servers hosts a real-time BFT Google Earth layer that can be brought
into the EM-COP, after the SEOC has applied for a username and password from NORTHCOM BFT
group. AFF is another vehicle tracking program and the US Forest Service’s computer servers host a
real-time AFF Google Earth Layer that can be displayed within the EM-COP by requesting a username
and password from the US Forest Services AFF group.

3.3.5 SCOPE UTILIZATION

The SCOPE COP will seamlessly integrate with our proposal since both are based on Google Earth
software. Within the EM-COP the SCOPE COP will show up as a data layer, to be viewed whenever
anyone with access to the EM-COP for instance situational awareness of SCNG plans and preparations.
so that when the SEOC is deploying assets the decision can be made with a quick visual check of the
EM-COP, then the EM-COP can be updated to showing assets are to be moved to a specific location.
This new information is immediately sent to the SCOPE COP, which has the EM-COP as a data layer,
and the SCNG now knows the SEOC has sent assistance to a specific location.

3.3.6 BASELINE COP FEATURES

EM-COP shall have the following types of baseline data layers:

       Detailed critical infrastructure data layer.
       Blue Force Tracking (BFT), Aircraft Flight Following (AFF) tracking, and OuterLink tracking.
       Converted Shapefiles, created by federal and state agencies.
       The ability to import JPEG200 imagery.
       Displaying video: Google Earth’s client and ESRI’s Flex view have the ability to display live or
        recorded Flash formatted video. All other video formats will require an external application i.e.
        not displayed within the COP but some other program.
       Fused base map composed of Aerial imagery provided by SC Geodetic Survey.
       The ability to display Eagle Vision satellite imagery.
       SCDOT traffic camera support.
       Homeland Security Infrastructure Picture (HSIP) Freedom layers.
       Homeland Security Working Group (HSWG) Emergency symbology icons.




                                                                                                  Page 9
4. PROJECT MANAGEMENT
ETI will employ a project management strategy that utilizes industry best practices to maximize customer
satisfaction and ensure a successful project. The tenets of our team’s management approach include:

REQUIREMENTS AND ACCEPTANCE CRITERIA MANAGEMENT ETI will establish and gain approval of the
software requirements and acceptance criteria, and establish corresponding necessary and sufficient
verification mechanisms.

PROJECT AND TECHNICAL PLANNING A project plan supporting project requirements, work breakdown
structures and a schedule of project objectives, activities and milestones will be developed tracked
throughout the project.

TRACKING AND OVERSIGHT OF TECHNICAL ACTIVITIES The status of the project will be regularly
measured against the plan and corrective action taken, as necessary, if deviations or issues are
encountered.

PERIODIC STATUS REPORTING In accordance with project requirements.

VERIFICATION AND VALIDATION (V&V) ETI employs a review and testing program aimed at identifying
defects in work products as early in the lifecycle as possible. Peer reviews are conducted throughout the
lifecycle and a formal testing program is established during the planning stages.

RISK MANAGEMENT Risk identification and mitigation is conducted throughout the life of the project. The
status of risks will be monitored on a regular basis until they can be closed. Whenever appropriate,
significant risks and their mitigation will be shared with the customer during status reporting and reviews.

CONFIGURATION/CHANGE MANAGEMENT (CM) All work products and deliverables will be kept under
CM control.

CUSTOMER REVIEWS ETI will meet on a regular basis with the customer to review project status and
discuss any issues or risks encountered. Specific reviews have been incorporated into the schedule.




                                                                                                     Page 10
5. ESTIMATED COST SUMMARY
The following costs are summarized by category. Additional information on specific products and pricing
is provided in subsequent sections:

Phase 2 Architectural Study                                           $150,000.00

Architectural Implementation                                          $275,000.00

Installation & Training                                               $150,000.00

Services                                                              $125,000.00

Travel                                                                $35,000.00

RFP ESTIMATED COST                                                    $735,000.00



A summary of the SCEMD costs associated with purchasing required equipment for the 20 designated
counties.

Hardware & Software CEOC (20)
ESTIMATED COST                                                        $240,819.80




                                                                                                 Page 11
6. HARDWARE & SOFTWARE SUMMARY
                  (Each CEOC will have the same hardware/software combination.)


                                        TABLE 1: CEOC SOFTWARE
 Item                  Name                       Description/Purpose                         Version     Cost Est.
                                         Viewing, searching data contained on
  1      Google Earth Enterprise Client                                                          4.0      $0
                                         the server.
                                         Access to Google’s imagery and
  2      Google Earth License Key                                                                4.0      $400.00
                                         database.
                                                                                              TOTAL       $400.00




                                           TABLE 2: CEOC HARDWARE
Item          Name                          Description                      Model             Qty.       Cost Est.
  1     Windows Server                                                                          1        $5,900.00
                                 A brightness of 5000 lumens, a         Sanyo PLC-
                                 contrast ratio of 3000:1, and          WTC500L
 2      LCD Projector*                                                                           1       $4,400.00
                                 delivers a WXGA (1280x800)
                                 native resolution.
                                 County CEOCs will determine
                                 the type of screen a fixed frame
 3      Projector Screen*                                                                        1       $1000.00
                                 wall screen or a standing
                                 projector screen.
                                 HugesNet 2 Mbps down and               Hardware and 1
        Satellite Internet       300 Kbps up, to guarantee              Year Service
 4                                                                                               1       $2,500.00
        Service**                connectivity during the                Agreement.
                                 aftermath of a crisis.
                                                                                             TOTAL       $13,800.00

        *If CEOC officials deem hardware to be redundant, purchase of these items is at SCEMD discretion.
         **If CEOC has existing satellite ISP service contract, purchase of this item is at SCEMD discretion.




                                                                                                                Page 12
7. MILESTONES AND DELIVERABLES
Assuming contract work begins on or about 1 April, 2011, all dates are subject to change depending on
the availability of personnel for on-site meetings. Once the first CEOC has been delivered there is an
option to accelerate delivery schedule of other counties based on SCEMD’s targeted roll out date. The
new counties will be grouped into 2 sets of 10, designated groups B and C; group A is the initial 10
counties that participated in the LUT. Group B will be added to the network then Group C’s equipment
will be installed. After the hardware is on-site at all 30 counties training will be conducted starting with
group A and finishing up with group C.

                                      DESCRIPTION                                         TARGET DATE
                                                                                               st
2 day on-site meetings to discuss the contract award and to conduct a technology        April 1 2011
review of the Palmetto Vision architectural design, at the SCEMD SEOC, to include
post-LUT feedback from the 9 participating counties.
                                                                                              st
Review preliminary 30 county architectural design plans.                                May 1 2011
                                                                                                     st
Group B’s on-site meetings, at each designated CEOC counties, to discuss the            Before May 31
Palmetto Vision program                                                                 2011
                                                                                                      th
On-site meetings at each LUT CEOC to receive system feedback and conduct                Before June 30
training. Identify which CEOC assets should be incorporated into the UICDS              2011
CORE.
                                                                                                         th
Complete an implementation plan and the expanded Architectural plan that will:          Before Sept 30
      Milestones for programs to be added to UICDS CORE.                               2011
      Provides itemized costs for recommendations and an estimated timetable
         for accomplishing the recommendations.
      Estimate timetables for accomplishing the recommendations to include
         milestones & deliverables.
      Establish monthly date for system wide desktop exercises to keep county
         personnel familiar with the software interfaces
      PowerPoint presentation of the 30 county architecture plans.
      Identify additional layers to be added to the Common Operating Picture.

On-site training of group A personnel.                                                  Before July 1st
Computers installed at group B sites. A 20 county desktop exercise will be              Before July 15th
conducted.
Group C’s on-site meetings, at each designated CEOC counties, to discuss the            Before July 31st
Palmetto Vision program
On-site trip to LUT CEOC to install UICDS adapters.                                     Milestone 1 in
                                                                                        expanded
                                                                                        Architectural plan
                                                                                                       st
On-site training of group B personnel.                                                  Before July 31
                                                                                                              st
Computers installed at group C sites. Conduct a 30 county desktop exercise.             Before August 31
                                                                                                         th
On-site training of group C                                                             Before Sept. 15

Conduct final wrap-up meeting.                                                          Before Sept 30th




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8. TRAINING
Our Team will conduct on-site “hands on” training for county CEOC personnel. The following outlines a
planned, week-long schedule for installation and training on the Palmetto Vision systems at each of the
designated county CEOC’s. Modifications of this schedule may occur on a case-by-case basis, as
dictated by changes to the schedule and local circumstances.

                                        DAY 1 SYSTEM INSTALLATION
Install system and configure for local network.
Test network connectivity.
Google Earth configuration and test.
Creating a UICDS Profile
                                    DAY 2 OPERATOR TRAINING (PART 1)
Classroom (1/2 day)
Hands-On (1/2 day)

                                 DAY 3 SYSTEM TESTING (UTILIZING EM-COP)
Repeat walkthrough of COP base line functionality to validate system integrity.
Connectivity testing with all on-line Palmetto Vision nodes.
IPAWS Framework training
                                      DAY 4 OPERATOR TRAINING (PART 2)
Repeat training for non-full-time operators.

                                         DAY 5 SYSTEM VALIDATION
Repeat training for anyone who missed earlier sessions.
Finalize any outstanding install/configuration issues.
Summarize required action items and schedule.
Update program manager with results of visit.



9.TRAVEL
Earth Technology Integration anticipates executing a series of on-site trips to 20 counties involved in
phase 2 of the Palmetto Vision project. The first trip to each CEOC will be an initial to discuss the
projects goals and the technology used to achieve the goals. The second trip to each CEOC is to install
hardware/software, conduct on-site training and have a site acceptance document signed. Additional
trips to the initial 10 LUT counties will be conducted to receive feedback from LUT testing scenarios and
to identify county assets that can be connected to the UICDS Core. Traveling costs shall follow the State
of South Carolina’s Per Diem and Travel rates; ETI’s total travel expenses for this project are not to
exceed $35,000.00.

10. DOCUMENTATION
               (All documents will be created in both printed and electronic (PDF) format.)

SYSTEM ARCHITECTURAL DESIGN The document will provide an analysis of the current SCEMD/SEOC
technology infrastructure to include organizational culture, technology components, supported business
processes, tools utilized, etc. Hardware and software recommendations including itemized costs should
be within the plan.



                                                                                                   Page 14
PLAN OF ACTION A detailed plan of action for the implementation of the System Architectural Design, that
is both tactical and strategic in nature. An overall estimated timetable for accomplishing all of the tasks
including milestones and deliverables

BUILD DOCUMENT(S) Documents detailing the hardware and software configuration for the SCEMD and
each CEOC involved in the Limited Users Test (LUT), including hardware, software and functional
diagrams as well as nominal settings and default values.

SITE ACCEPTANCE TEST This test is designed to demonstrate the proper functioning of the system, as
delivered, and will follow a series of steps in checklist form with test procedure, expected results and
pass/fail grade.

TRAINING MANUALS Create a hands-on, classroom-based training system for EM-COP-related topics such
as pushing data between SCEMD SEOC and CEOC offices, basic Google Earth Client interface
interaction, getting a Shapefile into the EM-COP, importing a JPEG2000 image into EM-COP, displaying
non-live video within the EM-COP, etc.

11. MAINTENANCE
ETI will employ a maintenance strategy that utilizes industry best practices to maximize customer
satisfaction and ensure a successful project. ETI is committed to providing on-going technical support for
this Server for a 1 year term. As part of our support service ETI will update any EM-COP layers, if the
underlying data set has been subsequently updated.

ETI assumes the role of Primary Support Provider for this system and will coordinate with the appropriate
vendors, when necessary, to correct both critical and non-critical issues that arise with the system. ETI
will provide PSP service during normal business hours (9:00am – 5:00pm ET, Monday thru Friday).
Support would include update any state assets

11.1 NON-CRITICAL ISSUES

RESPONSE TIME 1 business day.
CORRECTION TIME Dependent upon the nature and severity of the problem; best efforts will be made to
insure a timely recovery.


11.2 CRITICAL ISSUES/ CATASTROPHIC FAILURE(S)
RESPONSE TIME 3 hour
CORRECTION TIME Dependent upon the nature and severity of the problem; best efforts will be made to
insure a timely recovery.
                rd
In the event of 3 party software and hardware problems or failure, the original vendor warranty applies.
ETI will make all best efforts to address and correct all issues/problems in the most expedient manner.
         rd
While 3 party vendor warranties do provide warranty terms, they do not provide specific
                                                                                               rd
response/correction times so ETI cannot guaranty correction times for these 3                     party
applications/hardware.

11.3 OPTIONAL MAINTENANCE SERVICE

The customer may negotiate a fixed price maintenance support agreement based on the customer’s
requirements.
                                                                                                    Page 15
APPENDIX A: SOUTH CAROLINA OPERATIONS, EXERCISES AND CONFERENCE SUPPORT
The entries 1-4 involved ETI providing on-site support and creating the COP that was used by the listed
organization. Entries 5-9 ETI provided remote real-time operational support for the length of each event.


                                          TABLE 5: OPERATIONAL SUPPORT
                OPERATION OR EXERCISE                     DATE                   ORGANIZATION SUPPORTED
 1         2009 Hurricane Planning Workshop          February 2009        South Carolina National Guard

 2            US Presidential Inauguration           January 2009         National Guard Bureau

 3                   Vigilant Guard                  April 2008           South Carolina National Guard

 4                 Palmetto Thunder                  May 2007             South Carolina National Guard

                                                                            th
 5             Niger Imagery Collection              August 2006          24 Intel Squadron Eagle Vision

 6                Philippine Mudslide                February 2006        HIANG Eagle Vision

 7               Cobra Gold Thailand                 February 2006        NVANG Eagle Vision

 8                  Hurricane Rita                   September 2005       South Carolina National Guard

 9                 Hurricane Katrina                 August 2005          South Carolina National Guard



APPENDIX B: ETI SKILL SET

                                          TABLE 6: RELEVANT SKILLS
            SKILLS                      YEARS                               RELEVANCE
Geographic Information Systems         16          Knowledge required to visualize, analyze, manage and
                                                   report using geospatial data
Hardware Integration                   16          Design, test, and upgrade scalable computer systems
Software Integration                   16          Design, test, code, integrate and upgrade software
                                                   applications
Database Design                        16          Design database systems and integrate with desktop or
                                                   web based applications
Systems Administration                 16          Install, configure, integrate, secure and test MS
                                                   Windows, Solaris or Linux Operating Systems
Networking                             16          Design, install, integrate, secure and test networking
                                                   hardware
Training                               16          Create, maintain and teach lesson plans for both civilian
                                                   and military personnel




                                                                                                      Page 16
APPENDIX C: SOUTH CAROLINA SPECIFIC PROJECTS

                               TABLE 7: RELEVANT SYSTEMS KNOWLEDGE
              SYSTEM                YEARS                             RELEVANCE
                                              Architecturally designed the EM-COP system for the
   South Carolina Emergency            1
                                              South Carolina, Adjutant Generals Office Emergency
Management Common Operating                   Management Division (SCEMD). Conducted on-site
    Picture (EM-COP) System                   surveys at 10 counties, recommended technology
                                              infrastructure, Added system capabilities based on
                                              survey feedback.
                                              Architecturally designed the SCOPE system for the
South Carolina Operating Picture       2
                                              South Carolina National Guard (SCNG). Created a plan
   Enhanced (SCOPE) System                    recommending the technology infrastructure including
                                              itemizing all hardware and software costs. Developed a
                                              road map installation plan that established milestones &
                                              deliverables timelines.
                                              Developed hands-on, classroom-based training systems
         SCOPE Training                2
                                              for SCOPE-related topics such as Google Earth Client
                                              interface, how-to create layers in COP, etc.
                                              Developed Common Operating Picture (COP) to be
SCNG Common Operation                  2
                                              displayed within Google Earth Enterprise for SCNG.
Picture                                       COP contained:
                                                     Detailed critical infrastructure data layer
                                                     Blue Force Tracking (BFT), Aircraft Flight
                                                        Following (AFF) tracking, and OuterLink tracking
                                                     Converted Shapefiles, created by federal and
                                                        state agencies, to be displayed in Google Earth
                                                     Importation of JPEG200 imagery
                                                     Non-live video
                                                     Fused base map composed of Aerial imagery
                                                        provided by SC Geodetic Survey
                                                     Eagle Vision and ImageSat International satellite
                                                        imagery
                                                     SCDOT traffic camera support
                                                     Homeland Security Infrastructure Picture (HSIP)
                                                        Freedom layers
                                                     Homeland Security Working Group (HSWG)
                                                        Emergency symbology icons
                                              Created, designed and installed a Centralized Archiving
  Eagle Vision Systems Design          5
                                              System, a hardware/software satellite imagery archiving
                                              solution. Integrated Google Earth visualization
                                              capabilities of imagery archives. Extensive knowledge
                                              of EV system capabilities and system interfaces for
                                              accessing commercial satellite imagery.
                                              Developed hands-on, classroom-based training systems
      Eagle Vision Training            5
                                              for Eagle Vision-related topics such as data archiving
                                              utilizing the CAS, converting satellite imagery to
                                              JPEG2000 format, etc. Conducted on-site training at all
                                              EV ground stations, training material was for both full-
                                              time guard personal and reservist showing up for their
                                              weekend duty.




                                                                                                  Page 17
APPENDIX D: REFERENCES
COMPANY                       CONTACT               PHONE           EMAIL
                                                    NUMBERS
Joint Operation Center        Lt. Col. Guy          (803) 806-      guy.r.alexander@us.army.mil
2779 Fish Hatchery Road       Alexander             2833
West Columbia. SC 29172       Deputy J-2, SCOPE
                              program manager

LLH & Associates, LLC         Patrick Minney        (757) 232-      patrick.minney@llh-associates.com
300 Turners Neck Road                               5299
Toano, VA 23168
AF/A2Q,                       Richard J. Piucci     (386) 290-      rpiucci@cfl.rr.com,
Space ISR Innovations                               1315            richard.piucci.ctr@pentagon.af.mil
ImageSat International        Rani Hellerman,       International   rani@imagesatisrael.com
2 Kaufman St.                 Director Business     Call
61500 Tel Aviv, Israel        Development           +972-544-
                                                    818483
Beaten track Group Pty Ltd.   Dave Johnson                          djohnson@beatentrack.com.au
PO Box 704
Jamison Centre ACT 2614
Australia
Special ANG Assistant to      Col. Eugene Brislin   843-324-8168    gene_pe@bellsouth.net
the National
Reconnaissance
Organization (NRO)




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