KERALA STATE ROAD TRANSPORT CORPORATION by f3EhY3

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									         KERALA STATE ROAD TRANSPORT CORPORATION
                  TRANSPORT BHAVAN, FORT, THIRUVANANTHAPURAM-695 023
                   Telephone No: 0471-2471011, Fax: 0471-2478685 / 2462679,
                      E-mail: mdkeralartc@yahoo.com, cpskeralartc@gmail.com
                                     Web: www.keralartc.com


No.SS4/003880/12                                                      Date: 23/11/12

                                   TENDER NOTICE

1.    Tenders are invited in two bids (Prequalification & Financial) from the manufacturers
      for the supply of –          ELECTRONIC TICKETING MACHINES WITH ITS
      SOFTWARE,         BACK    END    SOFTWARE       FOR    ELECTRONIC         TICKETING
      MACHINES (SERVER VERSION AND CLIENT VERSION). The tenders should

      be addressed to the Chairman & Managing Director so as to reach this office on
      or before 13.00 Hrs on 07/12/12 in sealed covers superscribed as “TENDER FOR
      THE SUPPLY OF – ELECTRONIC TICKETING MACHINES WITH ITS
      SOFTWARE,         BACK    END    SOFTWARE       FOR    ELECTRONIC         TICKETING
      MACHINES (SERVER VERSION AND CLIENT VERSION) – DUE ON 07/12/12”.

2.    Requirement and Specification details.
     Sl.No.                       Item Required                      Quantity
     1.         ELECTRONIC TICKETING MACHINE WITH ITS
                SOFTWARE AND BACK END SERVER                         4000 Nos.
                SOFTWARE FOR HEAD OFFICE AND CLIENT
                SOFTWARE FOR DEPOT SERVER (As per
                Annexure A)
                Warranty: 3 Years

       2 a) Required quantity of back end server software and client software
               should be provided by the ETM supplier.
      2 b) The bidder who are able to supply all items such as ETMs and required
               quantity of suitable software together will only become qualified.
      2 c) The bidder should arrange actual demonstration of all the relevant functions
              of their products including software compatibility, on request. The samples
              of ETM and software should be supplied along with tender (Compulsory).
                                              1
 3.    The Tender should be submitted in two bids at this office before 13.00 Hrs. on
       07/12/12.
 4.     Pre Qualification bid will be opened at 15.00 Hrs on 07/12/12. Financial bids will
       be opened only after evaluating the technical parameters such as evaluation of
       samples of ETM and backend software compatibility. The opening of tenders,
       both Prequalification and Financial bid will be done in presence of the tenderers
       or their authorized representatives available at the time of opening.
       The opening date of financial bid will be intimated later from this office.
5.     If the date of opening of tender happens to be a holiday, the tender will be
       opened on the next working day at the time already fixed.


6.     The time required to start delivery should be clearly specified in tender.
7.     Quantity variation shall be 10% more or less than the quantity required
       originally.

8.     The rate quoted should be for the supply of items at Stationery Stores, Transport
       Bhavan, Fort, Thiruvananthapuram. The rates quoted should be in such a way
       that the end rate (FOR DESTINATION) could be easily calculated.
 9.    Tender should contain the details such as the make, brand, name of
       Manufacturer etc...
 10.   If the bidder is supplying ETM to any other STUs, the copy of the purchase order
       shall be enclosed along with the prequalification bid.

 11.   The bidder should have a business turnover of minimum Rs.1 Crore (Rupees One
       Crore) per annum for the last three consecutive years and shall produce the
       audited Balance Sheet and Profit & Loss Accounts for the last three years.

 12.   Bankers’ reference should be furnished along with the tender.
 13.   15% of the total value of the order shall be furnished as Security deposit in the
       form of DD or Bank Guarantee from a nationalized bank, which shall be valid
       during the entire period of warranty.      The refund of Security deposit will be
       subject to the satisfactory performance and completion of the contract in all
       respects.

                                              2
 14.   The bidder should give three years warranty for the ETMs from the date of
       implementation of the ETMs in any depot. To this effect the bidder shall submit
       certificate as per ‘Annexure C’

 15.   The bidder shall keep buffer stocks of ETMs and shall at once replace defective
       ETMs with new ones from the buffer stock till the original ETM is repaired and
       given back to the depot.


 16.   In case of non-availability of ETMs in KSRTC           for want of timely repairs/
       replacement of Spares, during the warranty period KSRTC shall have the right to
       realise the expense incurred towards preparations of manual ticket racks and
       loss due to delay/ cancellation of service, if any, from the supplier. The
       loss/expenditure on account of above will be forfeited from the security deposit
       amount.
 17.   The supplier should have at least two or more service engineers in all Districts of
       Kerala to take care the after sale service and support aspects in the depots within
       24 Hours.
 18.   In case of any material defects or any variation in the specification, the supplier/
        bidder should replace the materials at their risk and cost.

 19.   Successful bidders have to execute an agreement in the prescribed Form issued
       from this office in INDIAN STAMP PAPER worth Rs.100/- as per the provisions
       of Kerala Store Purchase Manual for the due fulfillment of the contract, after
       furnishing a security deposit equal to 15% of the value of the total cost of articles
       ordered.

20.    SAMPLE: Bidders should furnish 2 Nos of electronic ticketing machines with
       its software, backend Software for electronic ticketing machines (server version
       and client version) along with tender(Compulsory). No exemption for existing /
       previous suppliers.




                                              3
21.    Bidders should furnish Cost of Tender Form and Earnest Money Deposit along
       with the pre qualification bid (Technical) of the Tender as follows. If the cost of
       tender form and EMD are not furnished, the Financial bid will not be
       opened and the bid will be rejected.


      Cost of Tender Form             Rs.25000/- + VAT 5% Extra.
        (Not refundable)              It should be in the form of DD payable at
                                      Thiruvananthapuram or can be remitted in cash at this
                                      office and the original receipt to be attached with tender.

       Earnest Money Deposit –         1% of the Total cost of articles quoted or
                                       Rs. 1,00,000, which ever is less.

22.    The cost of Tender form and EMD has to be in the form of separate demand
       drafts from any Nationalized / Scheduled Bank drawn in favour of FA & CAO,
       KSRTC, Thiruvananthapuram payable at Thiruvananthapuram or original Cash
       receipt, if it is remitted in cash at our office.

23.     The Bidders have to abide by the terms and conditions of this tender.
24.    Adjustment of previous EMD & Security Deposit will not be entertained.
25. Supply Schedule & Payments :-
    a) Total quantity should be supplied as per the supply schedule mentioned in
       the Purchase Order.
    b) Delivery period will be for a period of Twelve months.
    c) Payment will be made only after receipt & acceptance at the delivery point
       specified in the Purchase Order.

26.    The offer once made cannot be withdrawn or modified under any circumstances.
       Withdrawal or modification of the offer once made will be resulted in the
       forfeiture of EMD remitted. In such cases the bidder will not have the right to claim
      the refund of EMD.
27.   Specific rate of duties and taxes and insurance if any applicable should be clearly
      mentioned. We do not have any 'C' or 'D' form in respect of sales Tax. Also Kerala
      Value Added Tax Act –2003 provision to section 6 as per Finance Act 2008 the sale of
      goods other than Petroleum Products, manufactured within Kerala State to KSRTC,
      the tax payable at 5% (five percent).


                                                 4
28.     If the Supplies are not made as per delivery schedule prescribed in the purchase
        order or the   revised delivery schedule intimated by the Corporation, the
        Corporation will procure the materials from any other available sources and the
        extra expenditure incurred thereof will be recovered from the bill of suppliers due
        for payment or from the security deposit. All the liquidated damages /losses arise
        out of such alternate purchase will have to be reimbursed by the defaulted firm.
29.      The supply should be in conformity with the specification prescribed in
         Annexure – A of tender notice and purchase order.
30.      No enhancement of rates once accepted will be considered. The price offered
         should be firm, for a period of 12 months.
 31.      All disputes arising in connection with this tender proceeds will be Settled
         within the jurisdiction of Civil Courts in Thiruvananthapuram.
 32.     The tender should be submitted in two bids.
               a)      Pre Qualification Bid ( Cover No.I)
               b)      Financial Bid (Cover No.II)


      33. THE PREQUALIFICATION BID SHOULD CONTAIN THE FOLLOWING
                         (COMPULSORY) - (Cover – I)
  1. EMD and cost of tender form as per clause 21 of tender notice.
  2. Annexure ‘A’ “specification details” (20 pages – to be downloaded from website) of the tender
     should signed sealed by the bidder on all pages (20- Pages).
  3. Annexure ‘B’ of tender “General terms and conditions” (downloaded from website) signed
    and sealed by the bidder should be attached with Pre Qualification Bid.
 4. Annexure ‘C’ of tender “Warranty and service condition” (downloaded from website)
    signed and sealed by the bidder should be attached with Pre Qualification Bid.
 5. Documents as per clause No.10 of this tender notice.
 6. Documents to prove the eligibility as per clause No.11 of the Tender Notice.
 7. Documents showing the brand and name of manufacturer
 8. Sample:- 2 Nos of electronic ticketing machines with software, backend software for
             electronic ticketing machines (server version and client version).
             (No exemption for existing/ previous suppliers.)

      Note:    The bidders must be very careful in submitting the documents required
               in pre-qualification bid. All the documents of pre-qualification bid are
               compulsory items.

                                                 5
  34.    FINANCIAL BID SHOULD CONTAIN THE FOLLOWING                         (Cover II)
                The bidders shall furnish the price of one item separately. Statutory levies
         such as Sales Tax, Excise duty etc... should be shown separately. The rate quoted
         should be in Indian Rupees in figures and words and should be clear in all respect
         to arrive end rate (landed cost) in the prescribed tender form which can be down
         loaded from our web site.
35.       SELECTION OF SUPPLIERS

                The selection of suppliers will be made from among the bidders who are
         technically qualified. Technical qualification (Pre-qualification) is based on the
         scrupulous observance of the tender guidelines especially the production of the
         documents mentioned in Clause No. (33) and subject to the suitability of sample
         equipment and software. Those who successfully observed the tender
         formalities especially as per Clause No. 33 and whose sample equipments and
         software are reported as suitable will be considered as technically qualified.
         The financial bids of such bidders will be opened.

36. Last date and time of receipt of tender and samples      - 07/12/12, 13.00 Hrs.
         Date and time of opening of Pre qualification bid         - 07/12/12, 15.00 Hrs.
         Date and time of opening of Financial bid                  - Will be intimated later.

37.      Pre Qualification Bid and Financial Bid should be in separate sealed covers with
         superscription as “Pre Qualification Bid”- (Cover I)and “Financial Bid”–
         (Cover II). Both the covers I & II should be enclosed in a third cover and to be
         sealed and superscribed as “TENDER FOR ELECTRONIC TICKETING
         MACHINES WITH ITS SOFTWARE, BACK END SOFTWARE FOR
         ELECTRONIC TICKETING MACHINES (SERVER VERSION AND CLIENT
         VERSION) – DUE ON 07/12/12”.
38.      Any offer from any bidder who submit the tender in such a way that the Pre-
         Qualification Bid cannot be opened separately or who place the bid contrary to
         the superscription will be liable to be rejected.
39.      The decision of Chairman & Managing Director of KSRTC will be final and legally
         binding in these tender proceedings.
                                               6
40. Any clarification in this regard can be had from the office of the under signed on
   Telephone No. : 0471 –2471011 (Extn: 217, 231), 0471- 2478685. Details are also
   available in Website. www.keralartc.com




                                           For CHAIRMAN & MANAGING DIRECTOR




                                                 7
            KERALA STATE ROAD TRANSPORT CORPORATION
         ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
No.SS4/003880/12                                  Dated: 23/11/12

                                  ANNEXURE ‘A’

  SPECIFICATIONS OF ELECTRONIC TICKETING MACHINE

   A. Hardware
   ~~~~~~~~~~
   (1)   Advanced Micro controller/Micro processor based system with latest
         hardware technology.
   (2)   Data preservation in the ETM ROM/flash for more than 10 years.
   (3)    Inbuilt 8 Mb or higher nonvolatile memory expandable to 512 Mb.
   (4)   Inbuilt Real Time Clock with battery back.
   (5)   70mm x 40mm alpha numeric backlit Graphical LCD display.(white)
   (6)   30 Key Alpha numeric elastromeric keyboard with minimum capability of
         10 million operations.
   (7)   Ultra fast 2 inch width & minimum height Thermal printer with 55 mm/sec
         speed for fast ticketing.
   (8)    Inbuilt advanced battery charger with Volta charge termination for
         enhanced battery life.
  (9)    Soft touch power ON/OFF Single control for easy operation.
  (10)    Automatic and intelligent 45 Sec power shut-down for extended operation.

  (11)    Intelligent micro controller based battery low indication and shutdown.
  (12)   Easy paper roll loading.
  (13)   RS232C/USB port for PC connectivity with IR option for uploading &
         downloading data from PC, USB data transfer support.(Two facility in built
         ETM)
  (14)   4000-4500 tickets per charge cycle for full ticket printing.
  (15)   The backup of rechargeable cell should be more than 10-12 hours of operation.
  (16)   Provision for charging the Ticketing machines using Battery power in the
         Vehicles in addition to the existing charger facility.
  (17)   Provision for printing tickets for various concessions with percentage
         reduction in passenger fare and remark be printed in the ticket where ticket
         is printed/issued & no cash is received.
  (18)   Each ETM shall have pouch with provision for keeping coins and currency
         and capable of withstanding heat, protection from dust etc and our firm
         name printed in the pouch belt.
                                            -1-
(19)       Dual/quad band GSM and GPRS data transfer. ETM supplier has to provide
           with GSM/GPRS for online connectivity to the central server and client
           server for data transfer.

(20)       RF Id read and right module.

(21)       Provision for wireless data communication and vehicle tracking system .

(22)       Paper over sensor and paper cover open sensor

(23)       4200 mAh high energy Li-ion battery with protective circuit against
           explosion while handling.

(24)       Ultra compact and ultra low weight with sturdy and rugged plastic Casing
           ETM cabin ( top side with ORANGE colour and back side in Black colour)
           with Kerala SRTC molded in the front side of cabin. The colour of cabin
           supplied to Kerala State Road Transport Corporation should not be issued to
           any other public / private parties during the agreement period.

(25)       There should be a facility to transfer the ETM data to a 24 column Dot-
           Matrix IR/USB Printer to be provided at the each station master Chamber.
           The Waybill details, Trip wise collection, Total collection report generated
           thru the dot-matrix printer should be used to remit the cash at cash counter.

  Dimension : 240mm length, 80mm width, at keyboard and 86mm at Display 35mm
              with a tolerance of + 1% thick at keyboard side 65mm at printer side.

  Weight       :   Less than 650 gm with battery and thermal paper roll.

  B. Software
  ~~~~~~~~
 (1)       Advanced and interactive application software.
 (2)       Minimum key operation for printing journey tickets and reports with
           suitable key placing on the machine.
(3)        Memory capability to download and store 500 route details each with 12
           character names and 8 digit fare with 125 stages.
(4)        Provision to trace data once downloaded to PC and deleted from the
           machine.

(5)        Black box mammary to recorded transaction details for last 15 days Recorded
           about ETM daily trip wise ticket details and total collection Report. The
           power to retrieve data from the black box Memory is to be retrieve software
           controls administrator EDP Center Chief office.

                                            -2-
(6)    Provision to issue separate tickets for full, half, luggage, physically
       handicapped, concession      tickets, Duff and Dump, employee pass, other
       passes, reservation, Cancer patients, Cession tickets for same and different
       destinations, bus warrant etc. Each ticket issued towards bus warrant shall
       be earmarked to ascertain number of passengers, distance traveled, ticket
       fare etc.
(7)    Provision for break down entry to ascertain date, time and the stage number
       at which the break down actually occurred, and for generating journey
       report showing the details of passengers at the time of break down.
(8)    E.T.M could be wised for any duty of service even if the type is changed en-
       route without interference of the conductor.
(9)    Provision to enter inspection details with Inspector ID and remarks and
       report provisions.
(10)   Capability for RFID read/write interface, enability use of smart card for
       various passes, concession etc. Journey report showing ticket No., entry and
       destination stage, type of ticket (full, half, luggage, handicapped, pass, cess
       ticket, concession ticket) way bill No., conductor ID, Machine No., Bus No.,
       type of service, date and time etc.
(11)   Provision to allot fixed machine number on each machine and serial number
       each machine fix which can not be modified externally.
(12)   Provision for adding reserved tickets with start stage and end stage of
       individual passenger so that the total number of passengers can be shown on
       all reports.
(13)   Security measure against resetting the machine in any other depot.
(14)   Security measure against unauthorised use of ETM in case of theft,
       Possession of ETM by unauthorised person etc.
(15)    Provision for trip-wise collection and corresponding KMs. operated in each
        trip with trip Identification and identification of the trip that is cancelled,
       trip number, starting place and ending Place of the trip, total number of
       tickets (full/half/handicap/ Luggage/cess tickets/free passes, concessions,
       etc).
(16)   Password protection for operator and supervisor to operate the machine.
(17)    Inspection report showing Inspector-ID, time of inspection and remarks.
(18)   The Vendor shall provide the interface to the existing KSRTC database to
       transfer the data between the PC and the ETM. The software to be used in
       depots shall be able to run in Windows XP, Windows 7 and in Linux.

(19)   If data can not be fully transferred to the PC from ETM due to any defect, the
       vendor shall arrange to get the data immediately downloaded to the PC
       properly.


                                        -3-
  (20)     The vendor shall arrange software modifications in the ETM as and when
           found necessary to make available any relevant data/report that might be
           found necessary subsequently or to enable any change in fare structure,
           introduction of any kind of cess or any other policy decisions on short notice
           free of cost.
  (21)     The Vendor shall provide technical and user manuals and training to KSRTC
           staff.
  (22)     Application Modification, up gradation of reports needed by KSRTC is to be
           done. The application will be the property of KSRTC which include source
           code also.
   (23)    The ETM shall accept diesel entries and shall calculate K M P L.
   (24)    Provision for calculating any payments en-route like local tax and any
           difference in bag collection like bus warrant.
   (25)    At the end of the day, all operation details are to be captured and
           downloaded to the PC, which includes :
   (26)    Ticket-wise details showing ticket number, starting stage, ending
           stage, number of tickets (full, half, PH, luggage etc.), value of ticket, fare
           table number of each ticket, trip end indicator, reports taken indicator,
           journey with passes/concession ticket, passenger details, checking details,
           operated Kms. on each trip, trip war collection, trip war EPKM, diesel
           consumption, KMPL etc.
   (27)    Since the system is going to be handled by the conductors, it shall be rugged,
           fool proof and highly secured. It shall not have any scope for imitation of the
           same software technology elsewhere in printing tickets and other details
           printed by ETMs.
   (28)    The vendor has to provide the facility to register the complaint through
           e- mail or SMS.

   Specification of paper roll:
   ~~~~~~~~~~~~~~~~~~~~
   Thermal paper roll - 57 MM width, 40 MM dia., 15 M long, 55-60 gsm.

ETM Software

    ETM Server Software (Head Office)
   ETM Client Software (Software at Depot Server )
  
   Objectives of proposed System

   1.     Proper management of depot operation from Head Office.
   2.     Issue tickets to passengers travelling by KSRTC Bus.
    3.     Automation of the Ticket issue and revenue reconciliation.

                                            -4-
      4.     Error Free system with auto generation of MIS for effective monitoring,
             decision making and
      5.     implementation thereof.
      6.     Measure to prevent revenue leakage by using ETM.
      7.     Better fund controlling and utilization
      8.     Effective and Real Time Passenger Information system
      9.     Accurate and easy Accounting System.
     10.     Online monitoring of complete transaction details from Head Office.
     11.     Quick generation of reports from ETM, Client software & Server & Web
              Software.
     12.     Smart card provision should be there to take care of various pass like
             Employee Pass, Physically Handicapped and student Pass etc.
     13.     The Transaction data as and when the ticketing happens, will get transferred
             to the VTS by RF and then by GPRS the same will be send to the Server.
     14.     The online passenger’s ticket information should be available in the depot
              server and which will be linked to HO server, so as to helps to do the
             reservation in the particular bus, which reaches before to a Depot.
     15.     The GPS system present in the BUS will give the location coordinates to the
             Depot Server/HO server, which will give the information about the Bus
             position. The ETM should also communicate to the GPS system thru
             Bluetooth/RF.

     16.     The ETM without GPRS facility will save each and every ticket in the
             machine itself and transferred to the depot Server through IR.

     17.     All calculations and outputs now obtained in the existing DOS based
             software shall be made available in the new software also.

     Support

      Train the employees of KSRTC on usage of the ETM operations and Application
      software.
      Maintain the entire service and support aspect of ETM related issues in all the
      depots for
      Three year.
Features of Server/Client software
   1. USER ACCOUNTS
   2. AUTHORISATION AND AUTHENTICATION
   3. DEPOT DETAILS
   4. EMPLOYEE DETAILS
   5. TRANSFER AND ALLOTMENT OF EMPLOYEE DETAILS

                                             -5-
6. ETM DETAILS
7. TRANSFER AND ALLOTMENT OF ETM DETAILS
8. BUS DETAILS
9. TRANSFER AND ALLOTMENT OF BUS
10. BUS SERVICE DETAILS
11. ADD / EDIT ROUTE
12. DELETE ROUTE
13. TRANSFER AND ALLOTMENT OF ROUTE DETAILS
14. ADD / EDIT CREW DETAILS
15. DIFFERENT TYPES OF FARE ENTRY
16. SCHEDULE DETAILS
17. SCHEDULE / DUTY PLANNING
18. STAFF ATTENTANCE
19. WAY BILL DETAILS
20. ETM FAILURE & SERVICE DETAILS
21. BREAK DOWN DETAILS COLLECTION REMITANCE DETIALS

USER ACCOUNTS

       ADD USER
             User ID
             User Name
             User Password
             Confirm Password
             Is it admin or not


       EDIT USER
             Select User ID
             Edit User Name
             Enter New password
             Confirm Password


       DELETE USER
             Select User ID
             Enter Password
             Click Remove button

                              -6-
PRIVILAGE SETTINGS
    ADMIN
           Create User Details
           Create route details
           Edit route details
           View Reports
           Transfer data


    Supervisor
           Create route details
           Edit route details
           View Reports
           Transfer data

    USER

          View Reports
          Transfer data
    DEPOT DETAILS
           Depot Code
           Depot Name
           No of Buses
           No of Employees
           No of ETM
           No of Routes
         No of Schedules in one day
         No of Trip in one day
    EMPLOYEE DETAILS
           Employee ID
           Employee Name
           Employee Address
           Employee DOB
           Employee Phone number
           Employee Blood Group
           Employee Designation
           Date of Join
           Employee PF No
           Employment Type
           Depot Code
                                   -7-
ETM DETAILS
      ETM Serial No
      ETM No
      Purchase Date
      Depot Code

TRANSFER AND ALLOTMENT OF ETM DETAILS
      ETM Serial No
      Employee Name
      From Depot Code
      Current Depot Code
BUS DETAILS
      Bus Type Code
      Bus Type Name
      Bus No
      Depot Code
BUS SERVICE DETAILS
      Bus Type Code
      Service Name
      Service Code
      Minimum Fare
      Route Code
ADD / EDIT ROUTE
      Route Code
      Route Name
      Minimum Fare
      Fare Type (Graph/ Normal)
      Bus type
      Assign privileges (Concision, ST, PASS etc)
      Stage Name
      Distance
      Enter Each Fare
DELETE ROUTE
      Select route Code
      Confirm Password
      Click remove button
                          -8-
ADD / EDIT CREW DETAILS
      Employee Code
      Employee Name
      Employee Designation
      Route code
      Depot Code
      ETM No
DIFFERENT TYPES OF FARE ENTRY
      Normal fare
      Graph fare
      Round fare
      Circular fare
SCHEDULE DETAILS
      Scheduled no
      Route code
      Way bill no
      Route selection
      Bus Type
     Crew selection
     Depot Code
SCHEDULE / DUTY PLANNING
      Scheduled No
      Route code
      Crew details
      Bus type
      Bus no
      Date
      No of trips
      Depot Code

WAY BILL DETAILS
      Way Bill No
      Depot Code
      Crew Details
      Bus No
      Schedule No
      Route Details
      Diesel Entry
                        -9-
      Inspector ID
      Inspector Check Status
      Date
      Time
      Depot Code
ETM FAILURE & SERVICE DETAILS
      ETM Serial No
      ETM No
      Schedule operated
      Date
      Fault Reported
      Fault Identified
      Fault Repaired
      Servicing date
      User remarks
      Company Remarks
      Depot Code


BREAK DOWN DETAILS
      Select Bus No
      Select Route No
      Enter Scheduled No
      Enter Trip No
      Date
      Time
      Remark
     Crew Details
     Depot Code
COLLECTION REMITANCE DETAILS
      Depot Code
      Route No
      Schedule No
      Trip No
      Crew details
      Way Bill No
      Collection Date
      Collection Time
                       -10-
                   Collected Amount
                   Expense Details

 REPORTS Dot-matrix print outs
       1.ABC route Analysis
       2.Actual Km per depot per month
       3.Attendance report
       4.Bus type wise report
       5.Bus Wise report
       6.Cash collection report all duty
       7.Comparative analysis of depot performance
       8.Comparison of Budgeted revenue >= Real revenue
       9. Conductor Inspector Report
      10.Conductor wise report
       11.Crew cash revenue report
       12.Daily traffic OPERANDA
       13.Depot wise income report
       14.Depot wise revenue forgone
       15.Duplicate duty on same day
       16.Duty revenue
       17.Duty Wise Depot report
       18.Duty Wise Inspector Report
       19.ETM wise report
       20.ETM wise revenue passenger pattern
       21.Fare Wise report
       22.Fleet Status Report
       23.Inspector Report
       24.Irregular Conductor And Driver
       25.Kilometer operated by different depot
       26.Late Duties
       27.List of duties hrs worked
       28.List of employees hrs worked
       29.management Comparative analysis
       30.Management private hire report
       31.Operational Traffic statistics
       32.Passenger Composition depot wise
       33.peak revenue report
       34.Report Of ticket roll issued
      35.Revenue foregone/fall in productivity of crew/bus due to trip lost & lateness in
           outs
heeding
       36.Route Departure
       37.Route Wise income report
       38.Route Wise Inspector Report
                                -11-
    39.Route wise revenue pattern
    40.stage wise survey
    41.stage wise ticket sold
    42.Total Remark For Employee
    43.Traffic Performance Report
    44.Traffic revenue
    45.trip ticket issued
    46Trip wise total

             ETM KEY DISPLAY
 ------------------------------------------------------------
     Esc             A        B          C        ON
               Stage Up Route Select Backspace
 ------------------------------------------------------------
        D            E         F         G        H
     Full Ticket Stage Down Trip Close Repet Ticket OFF
 ------------------------------------------------------------
        I          J         K         L        M
     Half Ticket Jrny Report              1        2        3
 ------------------------------------------------------------
        N            O          P        Q         R
     Lug Ticket         Pass          4        5        6
 ------------------------------------------------------------
        S           T         U          V        W
     Phc Ticket         Colln         7         8       9
 ------------------------------------------------------------
      X            Y           Z       0
Cessision Ticket Online Reserve Menu Insp report Enter
 ------------------------------------------------------------

             KEY FUNCTIONS
             **********************
  ESC -     Exit the program menu

  A - Stage Up:   Fare Stage change Upword

  B - Route select: (Print only Before issueing Tickets)If enter show->
  C - Backspace: Canceling Selected Items
  D - Full fare ticket: (defalt single ticket,maximum 99 ticket option)
    In the case of issuing a single ticket to more than 9 passengers
  (Ask a confirmation question)Provision for issue a maximum of 99 tickets)
  E - Stage Dn:   Fare Stage change Downword

                                -12-
           1.Select Route 2.Print all fare tables
           ~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~ If select (1.)
         1.Select Route -> Route No...? (If enter)
         Show-> 1.Up Trip, 2.Down Trip, (if enter)
         Show-> 1.Print, 2.Continue, (if select 1, after printing,
         Show-> 1.Cancel 2.continue
      2.Print all Fare Tables
      (Detials to be included on SlNo.,Route No, Starting Place and Ending Place)
      F - Trip Close -
      1. Close Trip
        Option for entering Trip Canceled Kilometer if any
       (This should be deducted form the total scheduled kilometer)
    2. Details of Single trip :
      Trip no,type of total tickets and split up details,
      Total number of Issurance cess.
     G - Repeat - Last issued Ticket (Default should be for issue of 1 ticket)
     H - OFF
     I - Half fare Ticket only
    J - Journey Report - Only Display(Details to be displayed)
       1. When Journy key press the following details shall be
       listed (only view)
      a.Total number of passanger,full,half,lug,phc,passes
      b.No of tickets issued in the present stage.(Full, Half, Lug, PHC,Passes)
      c.No of Passengers to allighted in the very next stage(Full, Half, Lug,PHC,
        Passes)
      2. Journey report: shall be displayed in the etm at eny time dureing
         a journey (only view). display shall be as noted below.
Trip no, Starting number of ticket, Ending number,Total Passanger
    Eg: 1       00000001         00000025         25
 Total number of passanger declassified as,full,half,lug,phc,passes

  3. Ticketwar deatials: shall be displayed showing the Tripno, Boarding place,
     Allighting place, Type of tickets, Fare (only view).

      K - 1 Numaric
      L-2 "
      M-3 "
      N - Lugg Ticket Only
                                    -13-
O - Pass –(no ticket only save the pass detailes)
 1. Conccssison Ticket
 2. DUTTY PASS
  (a)Workmen office (green)
  (b)Metal pass
  (c) Througout system (red)
  (d)Dutty check pass
  (e)Casul labour
  (f)Empanel
 3. Privilage pass
 4. Family pass
  (a)Employee
  (b)Pension
 5. Press
 6. Compelimentery
 6. Freedom Fighter
 7. MLA/MP/Ex.MLA
 8. Pension (yellow)
 9. Blind (full ticket)
 10.
P - 4 Numaric
Q-5 "
R-6 "
S 1. PHC Ticket (30%)
 2. Deaf & dumb (50%)
 3. Bus warrant (issue ticket)
 4. Mentaly retarded (50%)
 5. Cancer patient (Free)
T - Colln –

1.Way bill details should be shown in the ETM and can be taken
 printout only before issuing a ticket.
2.Next Fare Table selection only after Closing the previous Journy
3.Total Collection and Total no Insurance Cess separatly only for view.
4.Total Bag collection (exempt BusWarrant amount and Local       Tax) (only view)

U - 7 Numaric
                               -14-
     V-8      "
     W-9       "
     X – Cession Ticket
     Y - Online Reservation
     Z - Menu Function (Only view)
      1. Trip close
      2. Trip sheet (single)
      3. Trip wise Collection
      4. Total Cess Number
      5. Fifteen days Total Collection Display
      6. Break Down Entery
      7. ETM Number fixing and serial no permenent
      8. ETM Details
      9. Depot Reservation
      10 Local Tax
      11 Bus start time
      12 Diesel entries
      13 EPKM Report
      0 - Zero (numaric)
      Inspector Checking Report
      Enter

TICKET MECHINE DETAILS
Proposed format for data transferring from ETM
----------------------------------------------------------------
Waybill information to be Loaded in the ETM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Eg: WaybillNo, ETM No, Cond.ID, Dvr ID, Bus No, Date, Time
0280800000 28001 327050 405000 RRC350 dd/mm/yy

Following data should be transferred to the computer after finishing duty
and displayed at the top of the ticket war statement uploaded.
--------------------------------------------------------------------------------------------------
W.B.No, ETM No. Cond.ID, Dvr.ID, Busno, Date, Time, Total Collection,
Total Trips,and Total Diesel.
Eg:(0280800000 28001 332705 440500 RRC350 dd/mm/yy 20.00
99999.00 04 125


                                           -15-
Ticket issue
------------
Trip.No FT.No Tktno S E F H L P TIME Fare
01    200 00002468 02 05 01 00 00 00 14:34 0001800
Marking of flags
---------------
   Trip close
   ----------
Eg: 01 200 00002468 02 05 01 00 00 00 14:34 0001800
01 Means Trip close
02 Means Trip close
All journey passes
-----------------
1.Concession Ticket

Eg: 01 200 00002468 02 05 01 00 00 00 14:34 0001800 S
S Means concession ticket
2.Duty pass
------------
(a)Office pass(green)

Eg: 01 200 00002468 02 05 01 00 00 00 14:34 0001800 A
A Means Office pass(green)
(b)Metal pass
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 B
B means metal passes

(c)Through out system (red)
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 C
C means Through out system (red)
(d)Dutty check pass
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 D
 D means Dutty check pass
(e) Casual labour pass
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 G
G means Casual labour pass
(f)All Empanel pass
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 I
I means Empanel pass

                                 -16-
2.Privilage passes
------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 J
J means (Privilege passes)
3.Family passes
---------------
(a)Employee
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 K
K means Employee family pass
(b)Pension
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 O
O means pension family pass
4.Press
-------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 Q
Q means Media pass
5.Complimentery pass
--------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 R
R means Complimentary pass
6.Indipendence passes
---------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 U
U means freedom fighters passes
7.Pension pass(yellow)
----------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 W
W means Pension pass(yellow)
8.MLA/MP/Ex.MLA
---------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 X
X means Mla/MP/Ex.Mla pass
9.Blind
-------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 Y
Y means Blind pass
10.Duff & dumb (50% ticket rate) (Ticket to be generated)
--------------------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 Z
                                 -17-
Z means Duff & Blind

Brake down place entering
  -------------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 a
a means BD
Bus Warrant tickets: Journey ticket should be generated with marking
-------------------- "Bus Warrant"
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 b
b means Bus warrant
Local Tax Receipts: (No Ticket generation, only save in memory)
-------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 c
c means Local tax
Reservation : (No Ticket generation, only save in memory)
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 d
d means Reservation
Mentally retarded: (50% ticket rate) (Ticket to be generated)
-------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 e
e Mentally retarded
Cession tickets:
-------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 f
f Cession tickets
Cancer patients:
-------------------
Eg: 01 200 002468 02 05 01 00 00 00 14:34 0001800 g
g Cancer patients
 Checking the ETM at the start of a duty
 ----------------------------------------
 COLN key Function:
 -----------------
  1. Way bill details should be shown in the ETM and can be taken printout only
       before issuing a ticket.
 2. Next Fare Table selection only after Closing the previous Journey
 3. Total Collection and Total no Insurance Cess separately only for view.
 4. Total Bag collection (exempt Bus Warrant amount and Local Tax) (only view)




                                 -18-
JOURNY REPORT
**********************
 1. When Journy key press the following details shall be listed (only view)
   a.Total number of passanger,full,half,lug,phc,passes
 b.No of tickets issued in the present stage.(Full, Half, Lug, PHC, Passes)
  c.No of Passengers to allighted in the very next stage(Full, Half, Lug,PHC, Passes)
  2. Journey report: shall be displayed in the etm at eny time during a journey (only
view). display shall be as noted below.
Trip no, Starting number of ticket, Ending number,Total Passenger
Eg: 1     00000001         00000025         25
Total number of passenger declassified as,full,half,lug,phc,passes
 3. Ticket war details: shall be displayed showing the Trip no, Boarding place,
Alighting place, Type of tickets, Fare (only view).
Trip sheet select option:
------------------------
     1. Close Trip
Option for entering Trip Canceled Kilometer if any
  (This should be deducted form the total scheduled kilometer)
   2. Details of Single trip :
Trip no,type of total tickets and split up details,
Total number of Insurance cess.
   3. Journey details after closing trip:
    Display details of all trips and a total given number of ticket
    last issued.(only view)
 Luggage & Half Calculation:
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~
  As reviles in the existing ETMs to all types of service including I/S.
  (only for single fare calculation tickets no issued for two tickets)
    Inssurance cess to all tickets values Rs.25/- and above in Fast Passenger
    and above class of services including I/S
 Physically Handy Caped Passes
 ----------------------------
   Instate services Ordinary and Fast Passenger type 30% of single fare
   Tickets Super fast and above service not working in the faculties.
  In the case of issuing a single ticket to more than 9 passengers
(Ask a confirmation question)Provision for issue a maximum of 99 tickets.
 Provision to generate all faretables from ETM(Only befor issuing tickets)
 ----------------------------------------------------------------------

                                   -19-
 The formate of printout should be shown as Rout nos,Start Destination,
 End destination

 Fare table for Down ward Journey should be automatically gerate by ETM.
 Manual Reservation Ticket Entry: (Total Function key)
 -------------------------------

Provision to input ticket numbers of manualy reserved tickets.
 The value of such tickets should not be calculated as conductors collection
 but for the calculation of EPKM and total pasengers only)
 Repeat Ticket:
 --------------
 Default should be for issue of 1 ticket
Total collection details up to 10 days shall be kept in memory and dispaly.
Waybill No. Lastissue ticketno, Reset time, Reset date ,total colln for every day
Each Ticket size 5 cm
      Ticket Printing format:
   ************************************
        K.S.R.T.C Name of depo
   Ticketno Time Date
  Journey:Startstage - Endstage (Name of place)
 Full: 1 * 1.00 = Rs 1.00 (Type of ticketes )
Total : Rs 1.00 (Big size)
   Insurance Cess Amount:1
  Waybill No CrNo DrNo Vhlno ETM No
  ----------------------------------------------------
  Bus Type Liable for inspection.Not transferable
 ***************************************
          Data Format
 ****************************************
     The data downloading from ETM to computer must be encrypted;
 The encrypted data is to be decrypted for the calculation
 Process and should be stored as encrypted.




                                   FOR CHAIRMAN & MANAGING DIRECTOR

                                    -20-
              KERALA STATE ROAD TRANSPORT CORPORATION
                                        ANNEXURE ‘B’
                            GENERAL TERMS AND CONDITIONS
                             (Applicable with effect from 19.11.2007)
              TENDER NOTICE No: - SS4/003880/12
SUPPLY OF ELECTRONIC TICKETING MACHINES WITH ITS SOFTWARE AND BACK END SERVER SOFTWARE
    FOR ELECTRONIC TICKETING MACHINES (SERVER VERSION AND CLIENT VERSION SOFTWARE)

DATE: 23/11/12                                                                DUE ON: 07/12/2012
1. The rate quoted must be for the Unit noted in the tender form. The price quoted should be in such
   a way that the end rate could be calculated easily for the supply of item at Chief Store, KSRTC,
   Pappanamcode, Thiruvananthapuram. Any loss damage etc. while on transit should be borne by
   the suppliers.
2.   The price offered should be firm, for a period of twelve months.
3. The articles are to be similar, in all respects according to the specifications shown in tender notice
   and shall be subject to the approval of the Chairman & Managing Director.
4. The Chairman & Managing Director does not bind himself to accept the lowest or any offer and
   reserves the right to select one or more from the offers made as considered expedient.
5. The quantities noted in the tender form are approximate only. The Corporation reserves the right
   to reduce or increase the quantity at the time of placing the orders and will be paid at the rate
   agreed in the quotation.
6. All orders placed by the Corporation are to be executed within the time limit specified. In the
   event of accepting the contact any failure to supply the item on or before the specified date or in
   the event of the supplies being rejected, the orders are liable to be cancelled.
7. In case the supply is not made within the stipulated time and as per the P.O. conditions, the
   Corporation will cancel the order and procure the item from any other source at the risk and cost
   of contractor. The KSRTC may deduct the difference in rate between the order rate and the rate
   actually paid for from the supplier's bill or from any money that may be due or become due to
   them or by initiating legal steps including revenue recovery.
8. The Chairman & Managing Director may reject any or all the supplies made which he consider not
   suitable for the purpose for which they are ordered for or because they are of inferior quality or
   not up to or in accordance with the specifications shown in the Tender Notice and his opinion in
   the matter will be final and not liable to be questioned by the firm or any one on his behalf.
   Rejected articles should be taken back by the Contractor at his own cost.
9. The successful bidder has to execute an agreement as per the Kerala Store Purchase manual after
   furnishing Security deposit of 15% of the total cost of materials.
10. Supply Schedule & Payments :-
     a) Total quantity should be supplied as per the supply schedule mentioned in the
        Purchase Order.
     b) Delivery period will be for a period of 12 months.
     c) Payment will be made only after receipt & acceptance at the delivery point
        specified in the Purchase Order.
This form should be signed, sealed and returned to this office along with the tender form.

                                                        ACCEPTED


     Place:                                  SIGNATURE AND SEAL OF THE TENDERER
     Date:                                      WITH FULL ADDRESS AND DATE
      KERALA STATE ROAD TRANSPORT CORPORATION
        TRANSPORT BHAVAN, FORT, THIRUVANANTHAPURAM - 695 023
                  Telephone No: 0471-2471011, Fax: 0471-2478685/ 2462679
            E-mail: cpskeralartc@gmail.com, Web: wwwkeralartc.com

                                   ANNEXURE ‘C’
No. SS4/003880/12                                                  Date: 23/11/12

                    WARRANTY AND SERVICE CONDITION

        We here by undertake that we will give three years warranty for the electronic
  ticketing machines, software for electronic ticketing machines (server version and
  client version) from the date of implementation of the Electronic Ticketing Machines in
  any depot. Free replacement of Electronic Ticketing Machines will be made against any
  material or manufacturing defect during the warranty period. The warranty includes
  periodical services and replacement of spares including printer, battery, charger,
  pouch, display etc, as and when required during the warranty period.
     We also agree that in case of non-availability of Electronic Ticketing Machines for
  want of timely repairs/replacement of spares during the warranty period the KSRT
  corporation will have the right to realize the expenses incurred towards the
  preparations of manual ticket racks and loss due to delay/cancellation of service, if
  any, from the security deposit amount furnished by us.

     We shall keep buffer stock of Electronic Ticketing Machines and shall at once
  replace defective Electronic Ticketing Machines with new ones from the stock till the
  original Electronic Ticketing Machine is repaired and given to back to depot.




                                                 ACCEPTED

   Place:                             SIGNATURE AND SEAL OF THE TENDERER
   Date:                                WITH FULL ADDRESS AND DATE
                                                          TENDER FORM
        TENDER FORM FOR THE SUPPLY OF ELECTRONIC TICKETING MACHINES WITH ITS SOFTWARE
        AND BACK END SERVER SOFTWARE FOR ELECTRONIC TICKETING MACHINES (SERVER VERSION
                                     AND CLIENT VERSION)
                                                    Tender Notice No: SS4/003880/12
              1. Name of supplier:
             2. Particulars of Rate Quoted
                                                                                               Other
                                                    Basic
Sl.                                                                      Excise               Charges     End rate for
                  Particulars of item    required   Price    Discount             VAT                                     Quantity
No.                                                                      Duty                  If any     Door delivery
                      with specification            for 1     if any               %                                      Offered
                                                                          %                 (should be     for 1 No.
                                                     No.
                                                                                             specified)
    1                         2                       3          4         5          6          7        8(3-4+5+6+7)       9
1          ELECTRONIC TICKETING
           MACHINE WITH ITS
           SOFTWARE AND BACK END
           SERVER SOFTWARE FOR
           HEAD OFFICE AND CLIENT
           SOFTWARE FOR DEPOT
           SERVER (As per Annexure A)
           Warranty: 3 Years
        NOTE
         1)    All the Columns should be filled by the tenderer. No columns shall be left unfilled. Any
                  exemption in duties and taxes should be mentioned specifically. Those firms who have
                  specifically mentioned the amount of levies such as Excise duty, VAT etc...in the respective
                  columns will only be eligible for revised levies declared from time to time by Government.
                  In the event, if the levy amounts are not separately shown in the columns specifically ear
                  marked for it, or if the levies are shown as “ inclusive”, such firms will not be eligible for
                  revised levies declared from time to time.
        2)        The rate quoted should be for supply of item at Stationery Stores, Transport Bhavan, Fort
                  P.O.,Thiruvananthapuram as per schedule given from this office.
    3)           The price offered should be firm, for a period of twelve months.
        4)        Tender should be accompanied by the cost of Tender Form & EMD as separate Demand
                  Drafts. The Demand Drafts have to be drawn in favour of FA & CAO, KSRTC, TVM payable
                  at Thiruvananthapuram. Tender submitted without accompanying the cost of Tender Form
                  & EMD shall be summarily rejected.
        5)        Details regarding the cost of Tender Form & EMD is available in the respective Tender
                  Notice published in our Website.
        6)        I agree to sign and return the terms & conditions of Tender, failing which the tender will be
                  liable to be rejected.
        Place:
        Date:
        Signature :

        Name and Address of the Tenderer                                              (Seal of the Tenderer)

								
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