Questions for ‘Legal Truth and Consequences for a Failed ERP Implementation:
Your case analysis should NOT simply address these points. Follow the case analysis suggestions in the
syllabus. The questions and points raised below are aids to direct you to key points in the case.
1. BBI seemed to recognize the import of a proper system selection process. Was
there anything they could have done (in addition to what they did) that might have
given them advanced notice of potential problems?
2. A recurring theme in this course is the use or misuse of consultants. Is this theme
evident in this case?
3. The questions in the final section of the case: A Decision Point for BBI are