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							Trafford Primary Care Trust                                           Agenda Item No.8.1


Agenda Item No.    8.1
Reference No.      TPCTBD/241109/8.1
Part 1     X      Part 2


                              PCT BOARD MEETING
                               24th November 2009
Title of Report               Performance Report
Purpose of the Report         To update the Board on progress toward achievement of
                              national and local target. Specifically, to inform the Board of
                              the Periodic Review targets and position to date.

Actions Requested             Decision           Discussion       x       Information       x

Strategic Aims                1. Protect and improve the health of Trafford citizens        x
Supported by the Report          and reduce health inequalities
                              2. Ensure that quality is enshrined in all our activities     x
                              3. Ensure that our services are value for money               x
                              4. Ensure that we systematically involve staff, patients
                                 and the public in decisions about their health and
                                 healthcare
                              5. Commission services that meet the needs of local
                                 citizens
                              6. Ensure the organisation is well run and fully fit for      x
                                 purpose

Discussion history prior      This paper has been discussed with the Director of Finance
to PCT Board                  and will be presented at the Performance, Finance and
                              Information Technology Committee in future.

Financial Implications        None.
Risk Implications             Underperforming against targets will affect the outcome of the
                              Care Quality Commission’s performance rating.
Impact Assessment             Underperforming against targets will affect the outcome of the
                              Care Quality Commission’s performance rating.
Communications Issues         This paper should be communicated throughout the
                              organisation. This will be done through Team Brief
                              arrangements.
Public Engagement             This paper has not been subject to public engagement.
Summary




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                                    Page 1
Trafford Primary Care Trust                                      Agenda Item No.8.1



Prepared by                   Michelle Irvine
                              Associate Director of Performance & Systems Management

                              Zoe Mellon
                              Head of Performance

                              Mark Embling
                              Head of Information


Responsible Director          Tim Barlow, Director of Finance, Contracting & Performance




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                               Page 2
Trafford Primary Care Trust                                   Agenda Item No.8.1



                              PERFORMANCE REPORT

1.0 PURPOSE OF THE PAPER
1.   INTRODUCTION

     The report provides the Trust Board with an overview of corporate performance.
     Corporate performance includes performance against the following targets.

        National Priorities (contributes to Annual Health Check/Periodic Review result)
        Existing commitments (contributes to Annual Health Check/Periodic Review
         results)
        Vital signs
        Commissioning Strategic Plan outcomes
        Local Area Agreements


2.   BACKGROUND

     This month, the report is intended as a mid year review of the Trust’s position
     against those indicators that will form part of the Periodic Review (previously
     referred to as the Annual Health Check) undertaken by the Care Quality
     Commission (CQC).

     This mid year review is a reasonably lengthy document that contains an
     explanation of the indicator, the position to date and describes any remedial
     action plans in place.

     The second part of this document pulls out a specific performance area from
     our other vital signs and Local Area Agreement (LAA) targets. This month there
     is a focus on performance against the falls target.

     Finally, this document provides an overview of the work to introduce a
     Commissioning Strategic Plan (CSP) key performance indicators (KPI)
     scorecard.

3.0 RECOMMENDATIONS

3.1 The PCT Board is asked to note the progress against target to date and support
    the work of the Performance, Finance and Information Technology Committee
    and Performance Framework groups.




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                            Page 3
Trafford Primary Care Trust                                Agenda Item No.8.1



Performance Report Contents
   1. Introduction

   2. Background

   3. Summary of Areas of Concern

   4. Periodic Review Indicators and Performance
       Summary of areas of concern
       Areas of concern graph card
       Detailed analysis
            o Tackling Health Acquired infections
            o Better Access to Care
            o Keeping Adults and Children Well
            o Data Quality

   5. Themed Area
       Falls – reduction in the number of people over 75 years old admitted to
         hospital because of falls resulting in a fracture of neck of femur

   6. Commissioning Strategic Plan Key Performance Indicators

   7. Conclusions and Next Steps

   8. Appendices
      A. Existing commitments scorecard
      B. National priorities scorecard
      C. LAA scorecard
      D. Vital Signs scorecard
      E. Commissioning Strategic Plan – scorecard and indicators/gap analysis




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                         Page 4
Trafford Primary Care Trust                                 Agenda Item No.8.1




Summary Performance Board Report
1.   INTRODUCTION

     The report provides the Trust Board with an overview of corporate performance.
     Corporate performance includes performance against the following targets.

        National Priorities (contributes to Annual health check/Periodic Review
         result)
        Existing commitments (contributes to Annual health check/Periodic review
         results)
        Vital signs
        Commissioning Strategic Plan outcomes
        Local Area Agreements


2.   BACKGROUND

     This month, the report is intended as a mid year review of the Trust’s position
     against those indicators that will form part of the Periodic Review (previously
     referred to as the Annual Health Check) undertaken by the Care Quality
     Commission (CQC).

     This mid year review is a reasonably lengthy document that contains an
     explanation of the indicator, the position to date and describes any remedial
     action plans in place.

     The second part of this document pulls out a specific performance area from
     our other vital signs and Local Area Agreement (LAA) targets. This month there
     is a focus on performance against the falls target.

     Finally, this document provides an overview of the work to introduce a
     Commissioning Strategic Plan (CSP) key performance indicators (KPI)
     scorecard.




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                          Page 5
Trafford Primary Care Trust                                  Agenda Item No.8.1


3.0 SUMMARY AREAS OF CONCERN

     Half way through 2009/10 there are a number of areas of concern.

        Ambulance response times – Category A 8 minutes
        Ambulance response times – Category B 19 minutes
        Data quality on ethnic group – Admitted episodes
        Delayed transfers of care
        18 week referral to treatment times for admitted patients
        Total Units of Dental Activity (UDA)
        14 day wait for patients with breast symptoms
        Number of drug users in effective treatment
        Appointment with a midwife at 12 weeks of pregnancy
        Prevalence of breastfeeding at 6 - 8 weeks
        Stroke patients who spend 90% of their time in a stroke unit
        Teenage conception rate

     Where it is possible to see a trend, these areas of concern are graphed
     overleaf.

     The report categorises performance targets as either Red, Amber or Green.
     Red indicates that performance to date is not in line with trajectories and the
     year end position is poor. Amber indicates that the current position is slightly
     under target with work to be done to ensure year end achievements. Green
     indicates that current performance is in line with trajectories and on target to
     achieve the year end performance.

     Full details of performance are contained in the usual scorecard on Appendix A
     and B.




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                           Page 6
Trafford Primary Care Trust                                                                                    Agenda Item No.8.1
Graph Card - Areas of Concern
                                                                                                                          1                                                                                                            2
                                                                                                                          .                                                                                                            .




                Delayed Transfer of Care                              3                            Data Quality Ethnic Group                              4                           18 week                                          5
50.0                                                                  .110%                                                                         98%   .                                                                            .
                                                                          100%                                                                      96%
40.0
                                                                          90%                                                                       94%
30.0                                                                      80%
                                                                                                                                                    92%
20.0                                                                      70%
                                                                                                                                                    90%
10.0                                                                      60%
                                                                                                                                                    88%
 0.0                                                                      50%
                                                                                                                                                    86%
                Q1                             Q2                         40%
                                                                                                                                                            Apr-09     May-09    Jun-09         Jul-09    Aug-09   Sep-09     YTD
                                                                                     Apr             May           Jun          Jul        Aug
            Delayed Transfers                       Target                                  Admitted                             MH data                             Admitted.       Target              Non admitted         Target


                         Teenage pregnancy rates benchmark                                                                6                                 UDA activity commissioned                                                  7
 50.0                                                                                                                     .   500000                                                                                                   .
 45.0                                                                                                                         400000
 40.0
                                                                                                                              300000
 35.0
 30.0                                                                                                                         200000
         2005

                2005

                       2005

                                2005




                                                                            2007

                                                                                   2007

                                                                                            2007

                                                                                                     2007

                                                                                                            2008

                                                                                                                   2008
                                       2006p

                                                2006p

                                                         2006p

                                                                  2006p




                                                                                                                              100000
                                                                                                                                      0
        MarchJune Sept Dec MarchJune Sept Dec MarchJune Sept Dec MarchJune                                                                 Apr        May                Jun              Jul              Aug              Sep

                                 Trafford                North West                       England                                                commisisoned                                            UDA activity


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F\Corporate Affairs\Board\2009 Meetings\24 Nov                                                                                  Page 7
       Trafford Primary Care Trust                                         Agenda Item No.8.1

 TACKLING HEALTHCARE ASSOCIATED INFECTIONS

 4. Periodic Review Indicators and Performance


 Clostridium                         C Diff
 Difficile: year on                  This year, no more than 250 cases of C Diff can be identified across
                                     the Trafford health economy.
 year reduction
                                     In line with the national trend, the number of C Diff infections is
            08/09   09/10            reducing and locally we remain on track to attain the target by the
                                     end of the year.

                                     Indicatively, this target is split between those infections identified in
                                     Trafford Healthcare Trust (THT) and those in the community.
                                     Although we are predicting that as a health economy we will be
                                     within the 250 target. Trafford Healthcare Trust has notified us that
                                     they expect to record more than their annual target of 84.


                                     Quality – Effectiveness and safety

BETTER ACCESS TO CARE


Maximum waiting
                                     26 weeks for an inpatient admission
Times                                Access to treatment is monitored in line with the 18 week referral to
                                     treatment target, detailed later in this report. However, we still make
26 weeks for an                      a commitment to patients that less than 0.03% will wait longer than
                                     13 weeks for first outpatient appointment and will be seen within the
impatient admission
                                     subsequent 26 weeks if admission to hospital is required.
            08/09   09/10
                                     It is felt that this target will be removed in next years operating plan
                                     and subsequently from the Periodic Review but for the time being, it
                                     is still monitored and the PCT must stay within the agreed tolerance
13 weeks for an                      of 0.03%
outpatient
                                     Birmingham Children’s Hospital has identified some failures in their
appointment                          administrative admissions systems. As a result, they have
            08/09   09/10            inadvertently misreported some of their elective waiting times.

                                     Following validation of the waiting list it would appear that a handful
                                     of our residents have been affected and their waiting times have
                                     already exceeded the 26 week standard. One of these patients has
                                     been identified in the September 2009 MMR return.

                                     Quality – Effectiveness




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       F\Corporate Affairs\Board\2009 Meetings\24 Nov                                  Page 8
       Trafford Primary Care Trust                                         Agenda Item No.8.1


BETTER ACCESS TO CARE

 Elective Care and                   18 week Referral to Treatment Times
 Diagnostics                         The Operating Framework requires action to ensure as many patients as
                                     possible are treated within 18 weeks. In the predicted end of year
                                     performance we have assumed the worst case scenario. Our
 18 week Referral to                 assumption is that in the Periodic Review performance will be measured
 Treatment Times                     on an aggregate basis across each quarter, aiming for 95% of non
 (RTT)                               admitted patients and 90% of admitted patients in each quarter are
                                     required to comply with the standard. We have underachieved in quarter
                                     2 for admitted patients and therefore assumed we have underachieved
 non-admitted:                       against this indicator.
              08/09   09/10
                                     Performance issues at South Manchester University Hospital Trust have
                                     been well documented and this remains the key risk to delivering the 18
                                     week target. A robust action plan is in place and regular monitoring
 admitted :                          against this plan takes place with senior members of the organisation.
              08/09   09/10          Key features of this action plan include
                                         Clinical validation all backlog patients to assess 18 week RTT and
                                            waiting list status
                                         Additional clinical capacity to treat the Trust backlog within
                                            Quarter 2
                                         Co-ordination of the 18 week patient backlog within the
                                            improvement trajectory plan
                                         Pro-active review of the RTT status of all patients added to the
                                            waiting list and tracking patients through the 18 week pathway
                                         Review RTT data set and ‘Ready Reckoned’ calculations in order
                                            to reflect the Trust performance status
                                         Improve the quality of RTT data on the Trust’s Patient
                                            Administration System (PAS)
                                         Develop the Trust’s Primary Target List (PTL) which will include a
                                            diagnostic PTL to facilitate the patient tracking process
                                         Facilitate pathway redesign programme in order to support
                                            improvements in specialty level performance in the following
                                            areas:
                                                o Trauma and Orthopaedics
                                                o Vascular
                                                o ENT
                                                o General Surgery
                                                o Dental
                                         Develop a Centralised Booking and Scheduling Team
                                         Facilitate a capacity and demand exercise by specialty groupings
                                            and at an HRG level in order to gain an understanding of the
                                            changes in demand and capacity requirements.

 Revascularisation at                Revascularisation
                                     The 2009/10 operating framework reinforced the commitment to a three
 13 weeks 08/09
            08/09 09/10              month standard to ensure that no patients waits more than three months
                                     for revascularisation. No PCT resident waits longer than the standard.
                                     Quality – Effectiveness




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       F\Corporate Affairs\Board\2009 Meetings\24 Nov                                  Page 9
     Trafford Primary Care Trust                                        Agenda Item No.8.1

BETTER ACCESS TO CARE              Ambulance Response Times
                                   Over the course of the whole year, 75% of category A (life threatening)
                                   calls should be responded to within 8 minutes and 95% within 19
                                   minutes.
 Ambulance Response
 Times                             95% of category B (serious but not life threatening) calls should be
                                   responded to within 19 minutes.
 Cat A maximum 19                  The performance of North West Ambulance service across the whole
 minutes response                  of the North West is the performance assigned to each Greater
 time                              Manchester PCT. It is not specific to our PCT border or our residents.

              08/09   09/10
                                   In 2008/09 the AHC assessed the service as “underachieving” against
                                   the category A response within 8 minutes and Category B response
                                   within 9minutes. Performance against those indicators continues to be
 Cat A maximum 8                   below expected levels in the first half of 2009/10.
 minutes response
 time                              This service is commissioned by Bury PCT on behalf of all the Greater
                                   Manchester PCTs. The PCT wrote to seek assurance that action plans
              08/09   09/10        were in replace to address this underperformance and is satisfied that
                                   a raft of actions are underway, and a performance improvement plan is
                                   in place. Key features of this plan include:
 Cat B maximum 19                       Dedicated CEO to lead the recovery plan
 minutes response                       Revised trajectory for achievement of targets
                                        Implementation of capacity management system and handover
 time                                      technology, Health Control - daily system reporting
              08/09   09/10             Review of national best practice for turnaround and handover
                                           times to produce whole system action plan
                                        Expansion of capacity by the development of new roles to
                                           supplement existing workforce
                                        Utilisation analysis and profiling of resources to match capacity
                                           to demand in high pressure areas
                                        Improved front line clinical triage – diversion of
                                           patients/choosing well
                                        Development of alternatives to admission – see and treat, hear
                                           and treat
                                        Review hospital transfer strategy with commissioners and acute
                                           hospitals
                                        Review fleet and behind the scenes to maximise operational
                                           capacity

                                   Weekly monitoring meetings between the SHA, Bury PCT and NWAS
                                   are taking place and regular performance reports including turnaround
                                   times, activity hotspots, transfers and discharges are reviewed.

                                   The PCT now has representation at the commissioning meeting which
                                   is due to take place in early December.

                                   Quality – Effectiveness




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     F\Corporate Affairs\Board\2009 Meetings\24 Nov                               Page 10
      Trafford Primary Care Trust                                        Agenda Item No.8.1

BETTER ACCESS TO CARE

                                    Access to a GP
Primary Care Access                 Commissioning a GP service that is flexible to the needs of patients
                 08/09     09/10    is a key aspect of the NHS operating framework. Compliance with
                                    this is measured through an annual survey of our patients.

PCTs to achieve 50% of              We need to ensure that 88% of patients have access to services
GP Practices providing              within 48 hours, 87% of patients can book appointments beyond 2
extended opening hours              days, there is 92% satisfaction rate with telephone access to a GP,
                                    an 87% patient satisfaction rate of opening times, 93% have the
                                    ability to see a specific GP should they wish and 63.8% of services
Patients can access a GP            are offering extended opening hours.
with 48 hours
                                    Performance does appear to be very close to target and it is
                                    recommended a mid year survey takes place before the official
Patients can book an                annual survey to identify areas for improvement.
appointment more than 2
days in advance                     This year’s scoring methodology is still to be published. In the
                                    2008/09 Annual Health Check, 4 of these standards were
                                    measured to determine PCT performance.
Patients are satisfied with
the opening hours

                                    Quality – Effectiveness and patient experience


   Sexual Health
                                    Quick access to Sexual Health Services
                                    All patients requesting GUM services should have access within 2
   Access to GUM                    working days.
   services
                                    The providers within the PCT Boundary all offer access within the
                                    48 hour standard, therefore, performance against this target is only
                                    at risk when Trafford residents access sexual health services at
               08/09     09/10
                                    providers outside the boundary. This happens in very small
                                    numbers and is therefore represents a very small risk to achieving
                                    98%

                                    Chlamydia Screening
                                    This measures the number of Chlamydia tests taken outside of
   Chlamydia                        GUM services on young people ages 15 to 24. The aim is to test
   screening of young               25% of the 15 to 24 population throughout the course of the year.
   people aged 15 to 24
                                    Currently over 10% of young people have been tested and we
               08/09     09/10      remain on track to hit the target by the end of the year.

                                    Quality – Effectiveness




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      F\Corporate Affairs\Board\2009 Meetings\24 Nov                                 Page 11
     Trafford Primary Care Trust                                           Agenda Item No.8.1

BETTER ACCESS TO CARE
                        Time for Treatment following Heart Attack
  Heart Attack          The performance will be measured across the whole of the year and
  Time to reperfusion   data is currently being sourced.
  for patients who have
  had a heart attack    In the 2008/09 Annual Health Check, Trafford PCT’s activity levels
                                   were low and we were not measured on this indicator.

                08/09   09/10



                                   Access to Dentistry
                                   Quality – Effectiveness
                                   This indictor measures the number of patients (not activity) seeing an
                                   NHS dentist over a 24 month period. This target has been recently
  Dentistry                        revised following much debate with the SHA and the PCT feel this
                                   target is now achievable.

  Number of people                 The general trend in people accessing a dental service is upwards and
  accessing an NHS                 should this continue it is possible to achieve this target for the first time.
  dentist over a 24                However, it will require much effort and rely on the success of the
                                   planned marketing campaigns and the ability of the newly
  month period                     commissioned practices to see the numbers of patients they have
                08/09   09/10      planned. The dentistry management team are working hard on this and
                                   providing robust performance management framework in place with the
                                   practices.
  Total number of UDA The number of UDAs performed to date are well short of the target but
  activity            we hope to recover in some way as numbers accessing the service
                08/09   09/10
                                   increase. It is not yet clear whether this target will form part of the
                                   Periodic Review.

                                   The annual target is 459,955. The current projected outturn falls short
                                   at 227,242.
                                   Quality – Effectiveness


                                   Accident and Emergency
                                   There is a commitment that all patients attending A&E are seen within
  Accident and                     4 hours of arriving in A&E. The target will allow for monthly variation as
  Emergency                        long as over the course of the year 98% of patients are seen within the
                                   standard.
  98% of people are     The performance on the scorecard will improve as the walk in centre
  seen and treated with figures are added in line with department of Health Guidelines. The
  4 hours               team is working to secure this data and provide an up date as soon as
                08/09   09/10
                                   possible.

                                   Daily monitoring continues and clear escalation routes and exception
                                   reporting are in place.
                                   Quality – Effectiveness




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     F\Corporate Affairs\Board\2009 Meetings\24 Nov                                    Page 12
         Trafford Primary Care Trust                                        Agenda Item No.8.1

    KEEPING ADULTS AND CHILDREN WELL
Cancer Waiting Times
                                       Cancer
The Cancer Reform                      The cancer targets focus on improving access for patients who
Strategy calls for                     present with symptoms that could result in a cancer diagnosis.
access to timely and                   The performance is measured across the whole of the year,
high quality cancer                    therefore it is possible to have a dip in month and still achieve the
services                               target.
              08/09 09/10

                                       Performance against the cancer targets is very good, this is with
96% of patients wait less
than 31 days or less from              the exception of the new cancer waiting time standard, 93% of all
diagnosis to first treatment           breast symptoms should be seen within 2 weeks. This was
for all cancers                        introduced in April 2009 to be achieved by the end of December
                                       2009 for measurement in quarter 4, January to March 2010.
94% of patients waiting 31
days or less for subsequent            Almost all of Trafford’s breast referrals are sent to UHSM with
treatment                              NHS Manchester being the host commissioner. UHSM did not
                                       commence the data upload in April as required and had
85 % of patients wait less             agreement with the SHA to retrospectively enter the data, and in
than 62 days from                      recent months the backlog has been reduced from 3000 to 380
suspected cancer to first
                                       cases.
treatment for all cancers

90% of patients wait less              In addition to data collection issues University Hospital South
than 62 days for urgent                Manchester (UHSM) is establishing additional capacity to achieve
referral from a screening              the target by the end of 2009. An action plan has been submitted
service                                to the SHA to assure the standard will be achieved.

85% of patients wait less              The action plan from UHSM includes:
than 62 days for urgent                     Additional clinics to increase capacity within breast
referral from Consultant                       services
85% of patients referred                    Recruitment of a new consultant to commence in January
with suspected cancer will                     2010
be seen within 14 days                      Data validation to ensure data completeness

                                       The cancer lead maintains regular contact with the NHS
93% of patients are seen by            Manchester cancer lead to review performance. Formal contact
a specialist within 2 weeks            with NHS Manchester has now been established with a request for
from referral for breast               a regular update of progress against the action plan to provide
symptoms                               additional assurance that the target will be achieved.


                                       Quality – Effectiveness
% of patients waiting 1 days
or less for subsequent
treatment where the                    Quality – Effectiveness
treatment was surgery


Number of patients waiting
62 days of less from a
consultants decision to
upgrade the priority
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         F\Corporate Affairs\Board\2009 Meetings\24 Nov                               Page 13
         Trafford Primary Care Trust                                       Agenda Item No.8.1

KEEPING ADULTS AND CHILDREN WELL
 Cancer Screening                      Cancer Screening
 Breast Screening: Over                The screening targets are aimed at improving rates of screening for
 70% of 53 to 70 year olds             specific groups and are measured across the 12 months. However,
 are screened                          breast screening data is not yet available although March 09
                  08/09     09/10
                                       indicates achievement of target.

 Cervical Screening:                   Currently we do not anticipate any issues with cervical screening
 80% of 25-49 year olds                target.
 screened within the last
 3.5 years      08/09  09/10



 Cervical Screening:
 80% of 50-64 year olds
 screened within the last 5
 years          08/09  09/10           Quality – Effectiveness



 Hospital Discharges                   Delayed Transfers of Care
                                       This indicator measures the impact of community based care in
 Delayed transfers of                  facilitating timely discharge from hospital. The discharge processes
                                       are jointly facilitated by social services and therefore the
 care:
                                       performance against this target is not solely in our gift to deliver.
 7.29 per 100,000                      Performance is measured across the whole of the year.
 population 18+
                                       Analysis shows that the rate of delayed discharge has been
                                       increasing over recent months. This rate is unlikely to fall within
                08/09     09/10
                                       range of the 7.2 target. The reason for delays is reported to the PCT
                                       and they include 20% waiting completion of assessment, 30%
                                       awaiting residential and nursing home placement 12% due to
                                       patient choice and 8% awaiting community equipment/adaptations.

                                       This needs to be addressed as a matter of urgency.


                                       Quality – Effectiveness




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         F\Corporate Affairs\Board\2009 Meetings\24 Nov                              Page 14
       Trafford Primary Care Trust                                       Agenda Item No.8.1

KEEPING ADULTS AND CHILDREN WELL

                                     Smoking Cessation
 Smoking Cessation                   This target measures the number of people still smoke free after
                                     4 weeks of setting a quit date. The target of 1307 quits has to be
 Number of quitters                  hit by the end of the year. Historical data shows (with the
 recorded after 4 weeks              exception of the July smoking ban influence) that a large
 of intervention                     proportion of activity takes place in the final quarter as people
                                     commit to quitting in the New Year period.
                  08/09   09/10

                                     Quarter 2 data is not yet available, an accurate picture of
                                     performance is not usually known until at least 6 weeks after the
                                     end of a quarter.

                                     The Director of Public Health is currently reviewing the cost of
                                     Local Enhanced Services with lead GPs.

                                     Continued input of the pharmacy and GP liaison worker (whose
                                     post has been extended a further 6 months until summer 2010)
                                     will support sharing good practice and encouraging collection
                                     and swift submission of performance forms

                                     The Smoking Cessation service has secured a member of add-
                                     hoc support (bank staff) to respond in January, traditionally a
                                     busy time for the service and has a hospital specialist in post,
                                     taking referrals from the Acute Trusts.

                                     The service is looking at ways to increase the efficiency of the
                                     service by improving the attendance to quit ratios. Benchmarking
                                     between pharmacies to establish good practice is underway.

                                     Quality – Effectiveness




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       F\Corporate Affairs\Board\2009 Meetings\24 Nov                              Page 15
        Trafford Primary Care Trust                                          Agenda Item No.8.1

 KEEPING ADULTS AND CHILDREN WELL
Maternity
                                      Maternity
                                      The PCT has to ensure that 90 percent of pregnant women have
Twelve week                           access to a midwife at 12 weeks and 6 days of pregnancy by the end
                                      of 2010/11. This year we must ensure 85% of women by the end of
maternity                             the year with a quarter 2 target of 82%.
appointment
               08/09   09/10          Performance currently stands below target. The under performance
                                      can be attributed to Central Manchester University Hospital (CMUH)
                                      who are only achieving 52%. University Hospital South Manchester
                                      and Trafford Healthcare Trust respectively have, at the end of quarter
                                      2, seen 85% and 82% respectively.

                                      An action plan in relation to this target was submitted to the SHA in
                                      June 09 – this included actions from THT, CMMC and UHSM.
                                      Actions include
                                          Letters to GPs about the importance of including LMP on
                                             referrals to ensure appropriate timing of assessment
                                          Improved data collection
                                          Strengthening community midwifery management and promote
                                             initial assessments outside the hospital setting
                                          Booking pathway reinforced to Midwives and local GPs
                                          Promotion of midwives as the first point of contact and direct
                                             referrals to midwives
Data quality                              Streamlining appointment systems
               08/09   09/10
                                      The quality of our data is measured through self assessment. The
                                      Service is confident in the data currently received.


Breastfeeding                         Breastfeeding
Prevalence of                         The PCT is active in promoting breastfeeding in an effort to meet the
                                      58% target. The measurement includes babies that are being
Breastfeeding 6                       breastfed or partially breastfed at 6 to 8 weeks.
– 8 weeks from
                                      The PCT performance is currently short of the target and a number of
Birth     08/09 09/10
                                      initiatives are in place. These include, securing funding for a part time
                                      co-ordinator training both health visitor and midwifes in helping
                                      women to breastfeed. Longer term strategies include education of
                                      future mothers in our schools.




                                      Quality – Effectiveness



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        F\Corporate Affairs\Board\2009 Meetings\24 Nov                                  Page 16
           Trafford Primary Care Trust                                           Agenda Item No.8.1

KEEPING ADULTS AND CHILDREN WELL
MENTAL                                   MENTAL HEALTH:
                                         CAMHS
HEALTH                                   The NHS has made a commitment to ensuring that there are
Child and                                appropriate Child and mental health services for children and young
                                         people. Access to these services is reported on a scale of 1 to 4, 1
Adolescent                               being the lowest and 4 being the highest.
Mental Health
                                         The Trust has recorded access in line or in excess of the target and
Services 08/09              09/10
                                         there are no risks to the continued delivery of this.
(CAMHS)
Children & young people with             Adult Mental Health
learning disabilities                    The PCT must also ensure that there is appropriate commissioning of
16-17 year olds who require              Crisis services offering 24-hour access to all eligible patients deliver
MH services                              its allocated share of the national targets, this is 424 for Trafford and
24 hour cover to meet urgent
MH needs of children & young             must be achieved across the financial year.
people
EI support services for                  The PCT must also ensure access is available to community
children experiencing MH                 psychosis services. The PCT is required to continue to deliver the 32
problems                                 new cases of early intervention services by the end of the financial
                                         year.
Adult Mental
         08/09            09/10          There is no risk to the achievement of this target.
Health                                   Quality – Effectiveness
Commissioning of Crisis
Residential/home treatment
and community psychosis                  Childhood Obesity
services                                                                                                   will
                                         The official performance figures for the 2009/10 Periodic Review 09/10
                                         be published in December 2009. The target is 93% of reception
Childhood Obesity:                       children and 90% of year 6 children must be weighed and measured,
Reception and year                       fewer than 10% of reception children and 15.94% of year 6 children
                                         should be recorded as obese. Early indication suggests the number of
6 children                               children weighed will exceed the target, however, obesity recorded for
                                         year 6 children will be in excess of target and therefore we will
                                         underachieve against this indicator.

                08/09     09/10          It is thought that as coverage of weighing and measuring increases so
                                         does the proportion identified as obese.

                                         The main areas of obesity are Old Trafford, Partington and Stretford.
                                         The healthy schools team based at the Children and Young peoples
                                         Partnership are running a number of initiatives including the ‘fit for life’
                                         programme.

 Diabetes                                Quality – Effectiveness
 Diabetic
 retinopathy                             Diabetic retinopathy
 screening                               95% of people with diabetes should be offered screening for early
                                         detection of diabetic retinopathy. The PCT is currently overachieving
                                         against this target and has a history of doing so.
                  08/09     09/10
                                         Quality – Effectiveness

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           F\Corporate Affairs\Board\2009 Meetings\24 Nov                                   Page 17
       Trafford Primary Care Trust                                       Agenda Item No.8.1

 KEEPING ADULTS AND CHILDREN WELL
                                     Drug Users
Drug Users                           This indicator measures the number of drug users using crack and/or
Drug users in                        opiates recorded as being in structured drug treatment in the financial
effective treatment                  year who were discharged from treatment after 12 weeks or more or
                                     who were discharged from treatment in a planned way. The service
                                     must successfully rehabilitate 551 by the end of the fiscal year.

            08/09     09/10          The service maintains that it is unlikely we will hit this target with a
                                     significant reduction of referrals into treatment, especially via the
                                     criminal justice system. The annual target is 551. The first six
                                     months of the year showed only 23 new patients accessing this
                                     service. If this trend continues, the year end position will be 46
                                     patients.

                                     Quality – Effectiveness


                                      Immunisation
Immunisation                          Children being vaccinated for specified infections are calculated
                                      annually. The Trust continues to perform well against these
                                      indicators.
              08/09     09/10

                                      There is no information available for Age 12-13 HPV target and 13-
                                      18 Booster for Diptheria and Polio. The Trust is working with The
                                      Children and Young Peoples Service (CYPS) information team to
                                      secure this data.

                                      Quality – Effectiveness




Stroke Care:                          Stroke
rapid treatment of                    The PCT must ensure that 100% of high risk TIA (Transient
high risk TIA patients                Ischaemic Attack) patients are treated within 24 hours. This has
                                      been achieved for all months in the first half of the year.

                                      The PCT must also plan that stroke patients spend at least 90% of
            08/09     09/10           their hospital stay in a specialist stroke unit. There is slight
                                      underperformance against this target but we anticipate some
                                      recovery in the next half of the year. UHSM is in the process of
                                      recruiting 3 permanent band 6 specialist nurses, to enable extended
                                      cover in A&E and admit patients directly to the stroke unit and in
                                      turn, improving performance against this target.

                                      Quality – Effectiveness




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       F\Corporate Affairs\Board\2009 Meetings\24 Nov                               Page 18
     Trafford Primary Care Trust                                            Agenda Item No.8.1

  KEEPING ADULTS AND CHILDREN WELL


Teenage                            Teenage Conceptions
Conceptions                        This target measures under 18 conceptions and seeks to half the rate
Reduce rates of                    by 2010 from the 1998 baseline.
conceptions
                                   The final target for this indicator is unlikely to be met, and that, in part,
amongst 15 to 17                   is due to the well documented fact that the baseline year was a
year old girls                     “trough” in the number of conceptions identified.

            08/09   09/10          However, the PCT continues to invest in new and existing strategies
                                   that have the potential to make a significant impact on the numbers of
                                   conceptions, and will improve the sexual health of our young people.
                                   These include targeted work with at risk groups of young people.


                                   Quality – Effectiveness


 Mortality Rates                   Life expectancy
 Improve life                      The PCT is working to improve overall life expectancy and reduce
 expectancy                        mortality from cancer and CVD.
                                   Quality – Effectiveness
 Overall
            08/09   09/10          The aim is to increase the England average life expectancy at birth to
                                   78.6 years for males and 82.5 for females.

 CVD        08/09   09/10
                                   Locally we are currently underachieving on the all age, all cause and
                                   CVD mortality rate and achieving the required reduction on the cancer
                                   mortality rate.
 Cancer
            08/09   09/10          Quality – Effectiveness




                                   Quality – Effectiveness




                                                 th
     F\Corporate Affairs\Board\2009 Meetings\24 Nov                                    Page 19
       Trafford Primary Care Trust                                     Agenda Item No.8.1

DATA QUALITY

 Data Quality on                             Data quality on Ethnic Group
                                             Performance against this indictor will be measured from
 Ethnic Group                                April to December 2009 taken from hospital Patient
                                             Administration Systems where any of Trafford patients are
                            08/09    09/10
                                             treated as inpatients.

                                             There is no issue with our mental health providers
 85% of patients                             however performance at Trafford General Hospital is
 admitted to hospital                        having an adverse impact on achievement of the 85%
 have their ethnicity                        target. THT Trust is aware of the issue and is working to
 recorded                                    address it. Achievement of this target remains a risk due
                                             to the December 2009 deadline.
 65% of patients on the
 mental health dataset
 have their ethnic group
 indicated                                   Quality – Effectiveness




                                               th
       F\Corporate Affairs\Board\2009 Meetings\24 Nov                            Page 20
Trafford Primary Care Trust                                                            Agenda Item No.8.1



5. Themed Area
Appendix C and D show the PCT’s performance against the LAA indicators and vital
signs indicators (where they are not identified already in the Periodic review
analysis).

It was agreed that we will use the Board Report to focus on areas of significant
underperformance. This month we have decided to provide the Board with a short
brief on performance against the Falls target.

Background
Achieving the 2009/10 falls target will secure £500,000 to be split between the
Primary Care Trust (PCT) and the Local Authority.

Current performance is above trajectory and action plans and remedial actions are in
development in order to address this.

The Target
2009/2010 target is121
Definition: Number of admissions for Fractured neck of femur aged 75+.

The baseline used to set this target was incorrect. Abdul Razzaq, Director of Public
Health, has been in discussions at a senior level in an attempt to re-negotiate the
target but has had no success.

Current Performance
            Month/Year        2007/08          Month/Year         2008/09        Month/Year   2009/10
            Apr-07                  11         Apr-08                   8        Apr-09            18
            May-07                  10         May-08                  11        May-09            14
            Jun-07                  15         Jun-08                   7        Jun-09            18
            Jul-07                  11         Jul-08                   8        Jul-09            12
            Aug-07                  10         Aug-08                  12        Aug-09             2
            Sep-07                    5        Sep-08                   9        Sep-09
            Oct-07                    7        Oct-08                  15        Oct-09
            Nov-07                    5        Nov-08                   8        Nov-09
            Dec-07                  14         Dec-08                  15        Dec-09
            Jan-08                  18         Jan-09                  14        Jan-10
            Feb-08                  16         Feb-09                  17        Feb-10
            Mar-08                  17         Mar-09                  16        Mar-10
            Total                  139         Total                  140        Total             64
             NB – August will be refreshed when data is received and is likely to increase.


The annual number of recorded admissions for fracture of neck of femur in 2007/08
and 2008/09 remained stable. However, early indications for 2009/10 suggest the
number of falls will exceed previous years and this years target of 121. The table
below shows comparative activity April to July for the last 3 years.

                                  2007/08               2008/09             2009/10
                                    47                    34                  62




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                                                   Page 21
Trafford Primary Care Trust                                   Agenda Item No.8.1


Current Initiatives

Lead Nurse - The PCT’s Provider Service has a lead nurse for this area of work.
She works closely with colleagues from social services, the Acute Trust and nursing
and residential homes. There has been an increased focus on this area since June
2009, initiatives are detailed on a Provider Services action plan.

Workshop – The workshop was jointly facilitated by the lead commissioner and the
Trust’s Chief Nurse and feature presentations from the Acute Trust’s Lead
Consultant and the Provider Service’s lead nurse. The stakeholder workshop agreed
short and longer term strategies to reduce the number of falls resulting in fracture of
neck of femur in the over 75s. These strategies will be in line with the recently
published Department of Health Guidance around this area of work. The workshop
was represented by primary and secondary care, pharmacists, community services,
nursing home workers, voluntary sector, and commissioners.

Falls Strategy Group – The Terms and References for the falls strategy group are
to be reviewed.

Action Plan - A full action plan is in place, however achieving this target looks
unlikely.


6. Commissioning Strategic Plan (CSP) Key Performance
   Indicators
For the first time the PCT is pulling together all indicators identified in the CSP. We
are taking a centralised approach within the Information and Performance teams
ensuring data collection processes are in place to monitor targets and regular score
card views of progress are presented to lead managers and Directors.

Appendix E comprises two things. Firstly, work to date to identify data flows and data
gaps. Secondly, update progress against the agreed CSP trajectory.

The progress of this work and an analysis of under and over performance will be
reported to the newly established Performance and Information Technology
Committee.


7. Conclusions/Next Steps
Over the next few months there will be increased focus on areas of poor
performance. A Standard Operating Procedure for exception reporting is now in
place for escalation performance issues outside the framework meetings and more
regular contact with service leads and performance teams is taking place. All
performance leads have been allocated a lead analyst to ensure performance
information is readily available to them.




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F\Corporate Affairs\Board\2009 Meetings\24 Nov                          Page 22

						
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