Making a Change Request

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					                                                     Business Process Document
                              Enterprise SA 8.9 - Financial Aid: Making a Change
                                                                         Request




Department
Responsibility/Role                             SA 8.9 - Financial Aid
File Name                                       Making a Change Request_BUSPROC.doc
Version
Document Generation Date                        8/15/2007
Date Modified                                   2/7/2013
Last Changed by
Status


Making a Change Request
Trigger:

Concept
PeopleSoft supports CommonLine 4 change transaction processing , including loan period
changes, cancellations, reinstatements, reissues, and increases. You can request change
transactions for subsidized and unsubsidized federal Stafford loans, federal PLUS loans, and
alternative loans. You use the change transaction send file to submit changes for loans that have
already been guaranteed. Changes before a loan is guaranteed are corrections and are submitted
using the loan application send file. The PeopleSoft loan application automatically determines
when changes occur and generates the appropriate change transaction records to be sent to service
providers. You can make multiple changes to a single loan that generate multiple change
transaction types at the same time.

In most cases, changes in loan eligibility result from online changes to the student's award or
loan. After you make changes run the loan origination process with the loan adjustments feature
activated. The system identifies the adjustments and changes the loan origination status.
Reductions that cause a paid disbursement to be reduced suspend the disbursement from the
Student Financials disbursement process. Disbursed funds remain disbursed and must be
reviewed and reconciled with the lender. Increases in loan eligibility result in either an increase in
the existing loan or the creation of a new loan if the borrower's promissory note exceeds the
requested amount.

Next, you run loan validation to authorize the file for transmission. You then run the
CommonLine 4 loan outbound process to move the change information in the CommonLine 4
change transaction staging tables. Then run the Outbound EC Agent process to generate the file.
Finally, you transmit the data to the lender.



Last changed on: 2/7/2013 8:50 AM                                                    Page 1 of 4
  Business Process Document
  Enterprise SA 8.9 - Financial Aid: Making a Change
  Request


After you receive the CommonLine 4 application response file from your loan servicer as an
acknowledgment of the change transaction, run the Inbound EC Agent process to load the file
into the CommonLine 4 inbound staging tables. Then run the CommonLine loan inbound process
to load the information into the system.

In this topic, you will



Required Field(s)                            Comments


Output - Results                             Comments


Additional Information




Page 2 of 4                                               Last changed on: 2/7/2013 8:50 AM
                                                  Business Process Document
                            Enterprise SA 8.9 - Financial Aid: Making a Change
                                                                       Request


Procedure

   Step       Action
   1.         In most cases, changes in loan eligibility result from online changes to the
              student's award or loan. After you make changes run the loan origination process
              with the loan adjustments feature activated. The system identifies the adjustments
              and changes the loan origination status. Reductions that cause a paid disbursement
              to be reduced suspend the disbursement from the Student Financials disbursement
              process. Disbursed funds remain disbursed and must be reviewed and reconciled
              with the lender. Increases in loan eligibility result in either an increase in the
              existing loan or the creation of a new loan if the borrower's promissory note
              exceeds the requested amount.
   2.         Next, you run loan validation to authorize the file for transmission. You then run
              the CommonLine 4 loan outbound process to move the change information in the
              CommonLine 4 change transaction staging tables. Then run the Outbound EC
              Agent process to generate the file. Finally, you transmit the data to the lender.




Last changed on: 2/7/2013 8:50 AM                                                Page 3 of 4
  Business Process Document
  Enterprise SA 8.9 - Financial Aid: Making a Change
  Request


   Step       Action
   3.         After you receive the CommonLine 4 application response file from your loan
              servicer as an acknowledgment of the change transaction, run the Inbound EC
              Agent process to load the file into the CommonLine 4 inbound staging tables.
              Then run the CommonLine loan inbound process to load the information into the
              system.
   4.         You have successfully made a change request.
              End of Procedure.




Page 4 of 4                                                  Last changed on: 2/7/2013 8:50 AM

				
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