Human Resources Manager in Miami Ft Lauderdale FL Resume Diana Foster by DianaFoster3

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									                                          DIANA FOSTER
                                         Dfoster1225@gmail.com
                                            (C) 305.525.7358

QUALIFICATIONS PROFILE: Innate leader able to orchestrate and manage projects as well as people
through strong communication skills. Highly motivated self-starter with diverse experience, high
education, and superior drive toward success to benefit both personal as well as organizational goals.

Key Strengths

   ▪ Customer Service Industry Experience           ▪ Natural Leadership Qualities
   ▪ Valuable Recruitment Experience                ▪ Ability to Build Strong Working Relationships
   ▪ Effective Conflict Resolution Skills           ▪ Fluent in English and Spanish

HUMAN RESOURCES EXPERIENCE HIGHLIGHTS

Sofitel Miami                                                            Miami, FL
Human Resources Manager                                                  Jan 2012 – Aug 2012
     Temporarily in charge of all Human Resources functions for the hotel during the 3-month
        absence of the HRD
     Responsible for Recruitment including international candidates for L1, E2, H1B, and J1 visas
     Responsible for processing payroll on a bi-weekly basis and for keeping records in compliance
        with law and company standards
     Responsible for managing worker’s compensation cases
     Responsible for delivering orientation and for coordinating other training sessions with
        corporate trainers based on the evaluation of the ambassadors’ training needs
     Provide coaching to all department heads and management team members on issues such as
        progressive discipline, performance management, and general associate relations
     Advise ambassadors on company policies and procedures, documentation, compensation,
        benefits, training, as well as general requests and grievances
     Plan and coordinate all associate relations events

Crowne Plaza Dallas Market Center                                        Dallas, TX
Human Resources Manager                                                  Oct 2010 – Jan 2012
    Solely responsible for all Human Resources functions for the hotel with staff of over 140
      associates and managers
    Created a more diverse workforce through thorough analysis of the workforce make-up and
      implementation of an affirmative action plan
    Monitored the performance evaluation process and ensured they were administered in a fair and
      consistent manner
    Plan and manage the recruitment, interviewing, and hiring processes to maintain staffing levels
      with qualified individuals
    Responsible for all employment decisions including hiring, firing and progressive discipline
    Perform administrative and legal compliance audits to ensure compliance with state and federal
      laws
      Advise and guide associates on company policies and procedures, documentation,
       compensation, benefits, training, as well as general requests and grievances
      Manage benefits administration including but not limited to enrollment and termination as well
       as ensuring the accuracy of insurance plan invoices
      Manage and monitor all worker’s compensation cases from the injury reporting phase until
       employees’ reach Clinical or Statutory Maximum Medical Improvement (MMI)
      Provide coaching to all department heads and management team members on issues such as
       progressive discipline, performance management, and general associate relations
      Create and implement Local Standard Operating Procedures as needs arise
      Plan and coordinate all associate relations events

Geo Care Inc.                                                            Pembroke Pines, FL
South Florida State Hospital                                              Sep 2009 – Dec 2009
Diversified Human Resources Internship
    Completed market salary data research and updated job descriptions
    Prepared turnover and miscellaneous departmental reports
    Assisted in employee relations challenges involving disciplinary action
    Developed an enhanced exit interview process

Doral Golf Resort and Spa, A Marriott Resort                           Doral, FL
Human Resources Generalist                                             Mar 2008 – Mar 2009
    Redesigned and managed seasonal worker program including initiating and coordinating a new
       housing contract and transportation service
    Traveled overseas for recruitment and coordinated the hiring of 120 seasonal workers
    Guided new hires through orientation and benefits enrollment
    Provided assistance and follow up on company policies, procedures, documentation,
       compensation, benefits, training, and development
    Audited and maintained associate files according to company and government standards

Sales Coordinator                                                       Jul 2006 – Mar 2008
Event Management Coordinator                                            Jan 2003 – Jul 2006
Front Desk Agent                                                        Dec 2002 – Jan 2003

EDUCATION

PHR Certification                                                       2011
HRCI                                                                    Dallas, TX

M.S. in Industrial/Organizational Psychology                             2008 – 2010
Carlos Albizu University                                                 Doral, FL

B.S. in Clinical Psychology                                              1992 – 1997
Universidad Autonoma de Guadalajara                                      Gdl, Mexico

								
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