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THIRD QUARTER 2004 VOLUME 9 • NUMBER 3 F R A N K L Y S P E A K I N G A N E W S L E T T E R F O R A N D B Y M A R I N C O U N T Y E M P L O Y E E S Emergency Control Civic Center remains intact. and focused. EOC staff members know what to do because of ongoing training Eventually the and exercises. ■ With this activation, Photo by Janice Hughes panic dissipates employees from throughout the county and electrical report to their previously designated power is restored. disaster service assignments. “A” shift, Then, the Sheriff’s the first of three EOC shifts, reports to Office Emergency work. Laura Armor (HR) and Mariano Operations Center Zamudio (HR) assume duties as the (EOC) swings into Public Information Officers; Steve action to direct dis- Jensen (DPW) assesses damage in the aster relief opera- field; Linda Ferguson (H&HS) monitors tions. ■ The EOC, public health needs; Gerry Norton located in the Civic (HR) maintains EOC staffing; Patrick L to R: Don Morosi, Ralph Lunan, Chris Godley, Ursula Hanks, Steven Hancock, Eva DeNegri Center, has work- Faulkner (Co. Counsel) is the legal stations configured officer and assists EOC Director Mark By Ursula Hanks — Sheriff’s Office for management, operations, planning/ Riesenfeld (CAO); Ken Tisdale (DPW) “Duck, cover, hold! This building is intelligence, logistics, and finance/ monitors road conditions; and Jim shaking!” Imagine a major earthquake administration. Telephones, cords, and Engelman (Sheriff) assumes leadership today, large enough to cause damage, wires get plugged in, status boards get as the section chief for finance/admin- injury, and confusion. As a result of hung on walls, and electronic equip- istration. ■ Emergency Services retrofits, our own Frank Lloyd Wright ment is activated. The activity is intense Manager Chris Godley leads the staff …continued on page 11 Energy Meets Photo by Colleen Weems Experience By Colleen Weems — HR You may have seen them in the halls of your nearest county office, traveling swiftly between the desks, stacks of paper in hand or with their heads buried thoughtfully in a project. At any time Maybe there is one following you around, observing your throughout the year, every move. They are here to learn, and here to help…they the county boasts are interns. ■ The student internship program is operated by Human Resources’ Civic Center Volunteers and places gradu- L to R: Affordable Housing Interns Ryan Kim and Emi Louie- about 100 interns. ate, undergraduate, high school, and vocational students into Nishikawa, supervisor Barbara Collins, and intern Ariel Birtley. Not substantive internships throughout county departments. Some pictured: Andy Feng internships offer a small stipend, though the majority of the work is unpaid. The distinction between volunteers and interns interns. In the last year, nearly 50 new internship positions is that internships are designed with learning objectives and were created and filled. At any time throughout the year, the give course credit. ■ “Our interns supplement the work that county boasts about 100 interns. In addition, the Public we do as county employees, while they gain professional Defender’s Office, the District Attorney’s Office, and some experience,” says Internship Coordinator Joy Fossett (HR). H&HS programs maintain close relationships with academic “They also bring us fresh perspectives and great enthusiasm.” institutions to recruit their interns directly. ■ Barbara Collins, ■ Joy works closely with departments to develop meaningful Affordable Housing Strategist for the Community Development jobs, and also with colleges and universities to recruit quality Agency, has utilized interns in many capacities since 2001. …continued on page 10 2 Photo by Joan Brown FRANKLY SPEAKING Kelley Comes on Board Editorial Board By Joan Brown — HR Joan Brown, Managing Editor, Human Resources, The Frankly Speaking Editorial Board welcomes new member Civic Center Volunteers, 499-7167 Kelley Litz (H&HS). Kelley, the Administrative Secretary to Heather Burton, Auditor–Controller, 499-6169 H&HS Director Larry Meredith, is known as “Flight Control” Jack Govi, County Counsel’s Office, 499-6117 Kelley Litz around her office. She brings technical expertise and a fine Larry Kay, Public Works, Nicasio Corp.Yard, 446-4421 eye for detail to the board. She has been with the county for Kelley Litz, H&HS Admin., 20 N. San Pedro Road, three years, after more than 25 years with the College of San Rafael, 499-6924 Marin, where she worked on a variety of publications. ■ Dulce McAllister, H&HS, Social Services, San Rafael, 499-7114 Joe Spaeth, Public Defender, 499-6321 County of Marin Family Day—Labor Day at the Lake! Colleen Weems, Staff to Editorial Board, Human ■ Sunday, September 5, 5–9 p.m. ■ Stafford Lake Park in Novato Resources, Civic Center Volunteers, 499-7407 ■ Fireworks, music, food, and great fun! ■ Tickets are free to employees & their families Design: Rob Roehrick, Roehrick Design Call Melissa Hundley at 499-7371 with any questions. Copy editor: Bill Pryor, CC Volunteers Photographer: Janice Hughes, D.A.’s Office Proofreaders: Jane Donohue and Leslie Miller, Rack ‘n Roll Photo by Rick Fraites CC Volunteers Printing: Marin County Printing Services By Rick Fraites — BOS Frankly Speaking is a quarterly publication for and Ben Berto of the Community Development by Marin County employees. Send articles, cartoons, photos, poems, etc., to Joan Brown, HR, Room 407, Agency takes advantage of one of the six new Civic Center. E-mail info to email@example.com or bicycle lockers located at the rear of the loading send a disk using Microsoft Word, with hard copy dock at the south arch of the Civic Center. attached. Identify disk with subject, your name and Thanks to a grant from the Bay Area Air Quality phone number. On photos, include all names and the Management District, county employees who name of the photographer. Digital photos must be shot at the highest quality setting. bike to work at the Marin County Public Health Lab and Clinic at 920 Grand Avenue, San Reporter of the Quarter: Margaret Bohan Rafael, can now protect their noble mounts in a fully secured bike locker. Kim Hansard (H&HS) Ben Berto Schedule and Mark Castagnoli (H&HS) are thrilled, and Articles Due Publication Date predict the rest of the staff at that site may all jump on their bikes now. Two bike Tues., Sept. 7 Fri., Oct. 29, 2004 racks were also installed at 10 and 20 North San Pedro Road. During May’s “Bike Tues., Nov. 7 Fri., Feb. 4, 2005 to Work Week,” free bike tune-ups, bike route maps, and lunches were provided Tues., March 8 Fri., May 13, 2005 to employee cyclists. Thanks go to Carey Lando (DPW), who continues to promote Tues., June 14 Fri., Aug. 5, 2005 alternative means of transportation. ■ Tues., Sept. 6 Fri., Oct. 28, 2005 Photo by Janice Hughes “How far you go in life depends on your being tender with the young, compassionate with the aged, sypathethic with the striving, and tolerant of the weak and the strong. Because someday in life you will have been all of those.” George Washington Carver F R A N K L Y S P E A K I N G Purpose and Priorities More than 130 employees attended the recent lunchtime “Walk for Health” around the C O M M U N I C A T I O N •D I V E R S I T Y •R E C O G N I T I O N •E D U C A T I O N •N E W S •F U N •I N T E R A C T I O N Civic Center lagoon. The Human Resources Department provided pedometers for the first The Marin County newsletter is intended for internal communication. The 100 walkers as well as nutritious snacks. H&HS Director Larry Meredith kicked off the newsletter will not include partisan or non-partisan political activity, or issues walk with motivational comments and health tips. related to labor disputes and grievances. 3 Library Makes a Smooth Landing By Sarah Houghton—Library A library in an old airplane hangar? Yes! The Photo by Alysanne Taylor South Novato Branch of the Marin County Free P E T T E R L E’S Illustration by Phoenicia Thomas Library moved to hangar six at Hamilton Field PERSPECTIVE along with Library Technical Services and MARINet (the Marin Public Library consortium) By Steve Petterle — POS&CS in May. ■ The South Novato Library was I write a lot of letters and a lot of memos. closed for two weeks while the books, furniture, And I write articles sometimes, too. When I computers, and staff moved to the new loca- began writing for business, I often found tion. While patrons were disappointed that myself searching for just the right word to their favorite local library was closed temporar- convey a thought or an idea. I soon began ily, they were excited about the prospect of the to realize that I was spending a dispropor- new space. Says South Novato Library’s tionate amount of time trying to find the Branch Manager, Helen Romero, “I love the correct words for my texts. So, one day in Excited patrons go through the doors spaciousness and the warm feeling from the of the new library at the grand open- my frustration, I devised a solution, which new colors and carpet. There is extra shelving ensured that I would always have just the ing at Hamilton Field. space and, best of all, there is room to grow right word at my fingertips. I call it the when the library’s budget allows.” ■ The South Novato Library reopened with wordialerator (sounds just like it’s spelled, festivities on Saturday, June 5. A crowd of over 200 people was in attendance, spelled like it sounds). The wordialerator including many families. The celebration was kicked off with an opening ceremony system is not terribly complex, although it is by the Boy Scouts and some inspiring words from library leaders and Friends of the novel. Simply outlined, wordialerator works Library, and ended with Helen cutting the ceremonial ribbon, allowing the anxious like this: I’m allowed up to 45 seconds to crowd to enter. Food and entertainment rounded out the day. ■ All of the popular think of a word that says what I want to say services of the old library are available at the new branch. The Family Literacy and fits into the context of my document. If program continues to have space for tutoring services. The hugely popular Summer I can’t find a word within that time, I’m Reading Program includes a number of children’s programs, and regular story required to make up a word, which sounds hours are scheduled for pre-schoolers. The South Novato Library Book Club and like it could mean what I want to say. Internet classes continue right on schedule. ■ Hamilton Landing is one of the Wordialerator means making the commit- fastest-growing areas of Novato. The new library is close to senior housing, work- ment to an automatic elosceration for word force housing, schools, and a rapidly growing residential area. The new facility development. ■ I have found that people is about 50% bigger than the old location and has comfortable new furniture. generally have a good nature and will Working with the Friends of the Novato Libraries, Mark Schatz, the library’s archi- accept almost anything that is presented to tect and a Hamilton resident, personally raised more than $37,000 for the furniture. them, if it is presented to them in a pleasant ■ The new South Novato Library also has a number of technological innovations and intelligent fashion. They will make up in place. The raised flooring in the building will allow easy installation of power meanings for words they do not under- and data cables to the study tables, so that customers eventually will be able to plug stand. This is the key to wordialeratoring. It personal laptops into the library network. Two self-check machines are available to relies upon an individual’s desire to appear speed up checkout. ■ Library Director Carol Starr commented, “We’re thrilled to smart, even to themself. Wordialerator be able to offer expanded services to our South Novato customers at Hamilton.” ■ works best when “synthesized” words are composed of at least four syllables and sound meaningful. Resorting to a single syllable word vags no one (see?) and is Photo by Janice Hughes David Herlocker, just plain shidilerate. ■ I also employ the Naturalist with our concept of prelimination, which eliminates Open Space District, led a nature walk on words from consideration before I even May 22 onto Mt. consider them to be considered (they’re Burdell in Novato. preliminated). This is part of the wordialer- Several county ator process and speeds my writing up employees saw the spirodally. ■ I did not copyright nor notice in the county’s FYI and joined the patent the idea, so I hope you’ll give it a hike. try. If you are like me, you will find that you will not have to worry about calimestering anymore. ■ 4 Photo by Janice Hughes Marin. CHAT offers comprehensive treatment to abused children, advocacy and support to child victims and their families, and assistance with the crimi- nal justice system. The program involves children who have been victimized by family violence. CHAT mental health professionals contact referred families to set up assessments for the children. Based on the assessments, treatment plans are developed and referrals are made to appropriate agencies. ■ If a family violence case is prosecuted and children are required to appear in L to R: Victim/Witness Advocates Roseann George, Josie Koch, Mary Anne McDonough, Legal court, Victim/Witness Advocates help Process Specialist Anna Macias and Nilda Fernandez, Victim/Witness Advocate. Not Pictured: the children understand their roles in Yolanda Johnson, Victim/Witness Advocate the proceedings, using tools such as illustrated activity booklets for children, When “Family” Means Fear entitled “What’s Happening in Court?” and “What’s My Job in Court?” ■ By Helen Donahey — DA’s Office Many of the cases referred to the DA Domestic violence can be devastating For example, the department has involve the Jeanette Prandi Children’s to kids. Children exposed to family purchased a set of videos by Dr. Bruce Center (JPCC), a multidisciplinary center violence witness a range of aberrant Perry of the Child Trauma Academy where children can safely discuss their behaviors —physical battering (from that discusses the effects of family family violence or abuse experiences slapping and shoving to murder), sexual violence on children. These videos and where forensic interviews are abuse, harassment, verbal abuse, and are being shown to community organi- conducted by law enforcement, social Law enforcement, services, and other trained profession- more. The children often suffer abuse as zations, childcare providers, and at social services, and well, particularly if they try to intervene. homeless shelters. Rebecca is also als in a child-friendly environment. ■ mental health For them, home can be a place marred coordinating the development of best Law enforcement, social services, and by fear. What are we doing for kids practices and training modules related mental health providers are increas- providers are who witness this violence? ■ to screening for family violence at ingly aware that family violence can increasingly aware have a lifelong impact on children. According to Mary Anne McDonough, H&HS clinics and programs. ■ Other that family violence the District Attorney’s (DA) Victim divisions within H&HS try to ensure that The goals of county departments, can have a lifelong Witness Program Coordinator and the the child victims receive assessments working with the Domestic Violence current co-chair of the Marin County and counseling. For instance, when Coordinating Council, Marin Abused impact on children. Domestic Violence Coordinating Women’s Health Services professionals Women’s Services (MAWS), and other Council, the experience of victimization interact with a domestic violence victim, involved community groups, are suc- by family violence is far too common they make sure that child witnesses are cessful education and training, and among children. These children com- noted in the police report so that they provision of all services necessary for monly exhibit problems such as depres- can obtain counseling through the these victimized children. ■ sion, low self-esteem, sleeping or eating Victim/Witness Program. Upon receiv- disturbances, and substance abuse. ing a referral, Child Protective Services Current research also shows that expo- conducts a family assessment and Enter to Win sure to violence can even affect brain provides services that may include child Winning photos of the 9th Annual development in very young children. ■ and family counseling and referrals Vacation Photo Contest will be published With October as National Domestic to community service providers on a in the Fourth Quarter Frankly Speaking, Violence Awareness Month, Rebecca case-by-case basis. ■ When a family displayed in the Civic Center Cafe, and Smith, Health Planner/Evaluator for violence case is referred to the DA’s awarded prizes! Employees must be Health and Human Services (H&HS), Office, the assigned Victim/Witness either the photographer or in a photo acknowledges that there is a growing Advocate evaluates the children’s taken anytime since the fall of 2003. concern nationally about the direct mental health needs. The parent or Previous participants are welcome! Any impact that family violence has on parents are referred to community size or format (including high-resolution children. Rebecca and Community agencies or to the Child Abuse digital) is welcome and should be submit- Health and Prevention Services staff Treatment Program (CHAT), a collabo- ted to Janice Hughes c/o DA Office, are spearheading efforts to educate rative program developed by the DA Room 130, or firstname.lastname@example.org service providers in the community. and the Family Service Agency of by Tuesday, September 7, 2004. 5 New Looks at Breast Cancer as alcohol consumption, hormone Photo by Gina Bessire replacement therapy, family his- By Xania Robinson — H&HS tory, parity, and late childbearing. ■ In addition, H&HS is conducting Health and Human Services (H&HS) is performance, and tumor characteris- projects identified by the county’s supporting several new breast cancer tics of women receiving mammograms National Breast Cancer Research research projects aimed at investigat- in Marin compared to San Francisco. Advisory Group to develop a better ing the high incidence of breast cancer The second UCSF project is evaluating understanding of the biologic risk in Marin. The projects are funded by the types of tumors found in Marin Epidemiology Program factors associated with socioeco- Team. Back row, L to R: the county through a grant from the women in terms of known risk factors, nomic status and breast cancer. Kathy Koblick, Breast Centers for Disease Control & primarily hormone replacement ther- They also will examine the relation- Cancer Research Prevention. ■ “We are absolutely apy and alcohol. A third effort ship between trends in invasive and Coordinator; Andrew committed to research-based projects involves the State Department of Horvath, Communicable in situ breast cancer in Marin, to that bring a greater understanding of Health Services and the Breast Cancer Disease Epidemiologist; discover whether increased mam- Lani Hink, Secretary; breast cancer in Marin County, and and the Environment Research Center mography screening might account Xania Robinson, Project can serve as a model for communities at UCSF. Marin Breast Cancer Watch for increased incidence. They will Coordinator. Front row, L across the country,” said Rochelle is planning a conference for October 9 use these findings to develop and to R: Lee Ann Prebil, Ereman, MPH, Epidemiology Program on the risks and benefits for individu- Epidemiologist; Rochelle implement a risk communication Coordinator. ■ There are four exter- als and groups of bio-monitoring. A Ereman, Epidemiology plan to distribute breast cancer Program Coordinator. nal projects, including three involving fourth project is by the University of information and research findings University of California, San Francisco Michigan, and is calculating the pro- to the public. ■ For more infor- (UCSF). The first is the conducting of a portion of breast cancer cases in mation on these and other projects survey of breast cancer screening Marin that can be attributed to combi- visit marinbreastcancer.org. ■ practices, risk factors, screening nations of traditional risk factors such ”The In ”The The World Wide Web serv ternet h In nativ e the pub as a llow in a ternet te e lic ed matt lls m By Cathy Selmi — IST and method by givi us to be whe e ther r of seco e b ng a t info y allowi f ‘timel o n al ter has be a ru de nds rma ter- Today most people would agree that it’s hard to tion ng our y’ p a E-m en disc attorne imagine either our professional lives or our personal Don for t staff yment, ail h as iplin ed y axp docu Don lon — ayer to resea men revoluti . lives without the World Wide Web, e-mail, and s in r Acc need ch elim in t rev isi oniz ed Google! Noting the convergence of anniversary ount ant, .” mee ated the on and ”V Trea tings need has dates of web-related events—August 1 is the World irt s/Ta and ,c env ually x corr onferen for man Wide Web Anniversary (8/1/90), August 12 is the espo c y of ironm vern o Lynn nden e calls, anniversary of the PC (8/12/81), and October 20 info ent igh Dury ce.” We asked some info rm . W t, w ee — a is the anniversary of the creation of the Internet how rmati tion, here e ha Judg e, C county employees (10/29/69)—we asked some county employees how info muc on it is a p ve m ourts a rm h ti vaila now rimar ade how their work life their work life has changed due to Internet access. ■ is e a me b the y li at nou tion w le t e m ra Bo gh befo e ca o us. ffecti iting nsitio has changed due to bB .” re nr We ve fac ni ma eas “T ss arc rti m t n eau ona find ana or wa to a Internet access. he ing h ps mo kin bly ours gem s on new Ble rese finge learn cien ilab adv alid and rces go Int — leg . Th and nne me f th the i side nt — ur dec inves elves ent o ce th work to my ge eff ava the to v net, ou ern I n isl “M Ch at isio t in in t f the e a et o lo atio nte es yj ief h va ex for ob Ass ns g ha ista an athe e pos almo ilabi ch mo mu fro the wo s b nger . Th net ions Curs ultip et. nt D d m rin it st i li an re on nce elf er on m m Ma uldn ovi g an ion o nfin ty of ch orm ally nd m the form ee irec tor, ng d a f de ite n b ve inf nt m ex ave obta y o lin r ’ e a ainta in C t ex DP on; n c po to ab alyzi iding Ih oth to orm has coll he Sa W rtic ini oun ist w ha e in also wit e — lied ne re in fr ra ati rel out ng n ati si a ma ing t m le t ent ate co .” hH ng ty eI le da th lib ithou on iab how i the ble ke on abl gue oun i ou I tab e li rar t t mu ssi tri is v ed gh Eli d Pr r as bra ies he I ch ng ps ton f se oje an qu r. ■ ha e In nfo r i a es r , e nt an to t tuall e to a we y’s w ver ern Le ct M ilit — ati en ea am t no a d Ele off eb yth et. om n ys Int atio a e La av ctr x— na o f th on er sit ing Dir cu ic to e to I d ec He ger rse w L ilab ei h Se o tin h ir the alt , H . rvi c pu oor is w g e- o h P &H ce ■ s m ter rm sL bli din eb ser oli S y ibr m in cy c.” at ibr le v T ari ing -bas ices An a ar an ns s ,L ed aly y the n ibr , st a n ry t - 6 O D D S & E N D S B y M a r g a r e t B o h a n County employees walk the talk, with When the annual Spring Cleanup is Photo by Tony Louie many in the forefront of volunteerism underway, you never know what to make this a better world. Becky you’re going to find behind those files. Snyder (BOS) received an award from Two enormous spiders were deported the Petaluma Animal Shelter as their from Dorothy Jones’ (Co. Counsel) Volunteer of the Year 2003-04 for her office, and a 3-foot snake from work as a “cat cuddler.” In apprecia- beneath Jim Selmi’s (DPW) desk. ■ tion of the five years she spent training A lovely new daughter, Sarah, was others how to handle and work with born to Karla Kelly (H&HS) on April 4. cats, she was presented with a beautiful Marilyn Cannon (Aud-Cont.) gained Evelyn Li on the grounds of the Leaning basket of plants, a certificate, and an a new granddaughter, Kayla Marie, Pagoda of China engraved pin. ■ on March 28. Marilyn was privileged Sheriff’s Dispatchers Scott Tipton, to be present at Kayla’s birth, and You could call it a pilgrimage that Caroline Mercado, Patty Taylor, and also loves being “Grammie” to Kayla’s Evelyn Li (Probation) took back to her Michelle Higgins recently received 3-year-old sister, Emily Ann. Teresa homeland, China. At age 7, she and lifesaving medals from Sheriff Robert Ramirez (Courts) got to travel to her mother left Shanghai before the Doyle for their outstanding efforts that Brighton, England, to meet her new Communists took over. Evelyn, who led to many lives being spared, includ- granddaughter, Isabella Marie, born has always wanted to return, did so at ing talking a 9-year-old through CPR, May 24, where her daughter and son- the end of April. She visited Shanghai, assisting with a kidnapping investiga- in-law, Michele and Steven Mendoza, Beijing, Fengdu, Wuhan, Nanjing, and tion, and helping a woman administer live. Renee Giacomini Brewer (Co. Xian. She cruised the Yangtze River CPR on her husband. Dispatcher Karen Counsel) is the proud mom of Brett, and saw the Qutang and Xiling gorges Cornett and Sheriff’s Negotiator Jim born June 9; Brett is her third child. ■ and Yellow Mountain. She visited a Hickey also were honored at the Marin factory in Suzou where silk was spun Three’s a charm for Rita Widergren from cocoons, and climbed the Great County Police Officer Awards Dinner (H&HS) as she experienced three Wall. Her last stop was Hong Kong, for their roles in talking a suicidal exciting events in a three-week period. where she met Patrick Fan (Courts), person off the Golden Gate Bridge. ■ She was honored as the Outstanding whose visit coincided with hers. ■ County employees raised Supervisor of Volunteers on April 27, Photo by Barry Shafer approximately $1,500 for the and then welcomed new granddaugh- Putting out fires is nothing new to most annual MS Walk at Crissy ter, Regan Taylor, on May 5. Rita said county staff—but Liz Lewis (DPW) took Field in San Francisco on she was able to get in lots of cuddles her shovel and single-handedly extin- April 17. Those burning and kisses with Regan before she and guished a small fire in the wood chips calories and earning dona- her husband set off on the two-week by the Administration archway on May L to R: Paulette Engler, Maria tions included Farhad trip to Madrid, Spain, to visit their 25. As the fire engine raced up the hill Rohner Storniolo, Farhad to the now non-fire, Liz nonchalantly Mansourian (DPW), Marilyn daughter at the end of a semester Mansourian, and Marilyn Filbrun walked away to put the shovel back Filbrun (IST), Barbara Gately abroad. They then traveled on to (former Marin County Law Librarian), Marbella on the Costa del Sol. ■ in her county truck, oblivious to the Maria Rohner Storniolo (Co. Counsel), applause of employees on the bal- and Paulette Engler (Co. Counsel). conies watching. ■ Incidentally, Farhad was also one of the top 150 fundraisers in 2003. ■ Photo by Margie Lazo Even more calories were burned by those folks who ran the Bay to Breakers in San Francisco in May, almost 7.5 miles of fun in the sun. Some people, however, do take the race seriously. Please e-mail James Nielsen, son of Jim Nielsen (PD) information on the people in your is an elite runner who placed 14th with dept. to Odds & a time of 38:52. James is a member Ends columnist of the Nike Farm Team. On a slower Margaret Bohan, note, Josie Ceniceros (PD) came in at mbohan@co. What a great idea! Francie Hubert and Margie Lazo hosted a lunch-hour clothing swap in 1:16:24. No costume, but she did run marin.ca.us or fax the Auditor-Controller’s office. Participants brought in their unwanted clothing to swap with her at 499-3799. as part of the KRON 4 team. Not bad co-workers. Leftover clothing was donated to charities. L to R: Wendy Noonan, Nancy for a first-time racer. ■ Zaharin, and Francie Hubert. 7 Open Wide! perfect time to appreciate the staff of are always han- Photos by Janice Hughes the clinic! Registered dental assistants dled within a day By Jody Timms — H&HS Denny Phan, Israel Gonzalez, Maria or two, but regular Maldonado, Vicki Llaverias, and Sally dental care may Few single words can strike fear in Landis, all College of Marin graduates, have to wait for up the hearts of grown adults, but “dentist” Sr. Clerk/Typist Nancy Quintanilla, to four months. The is one of those words. For many of us, scrub nurses Daniel Gonzalez and clinic also offers a the word might as well have a perma- Nereyda Hernandez, and energetic “toothprint” for nent exclamation point attached! manager Shirley Watt form a team kids, wax impres- Though dentists suffer when it comes that impresses the eight or so special sions of their bites to popularity, the support staff at the appointment dentists who work at 411 for identification Marin County Dental Clinic definitely Fourth Street, San Rafael, serving low- purposes. ■ does not. October is Dental Hygiene Shirley Watt income children, adults, and seniors. ■ Dental Clinic staff Awareness Month, and October 1 Shirley started the clinic in 1992 and make monthly trips to West Marin, toting is World Smile Day, making it the is assisted by a staff that patients “just eight portable suitcases stuffed full of love!” Shirley praised her bi-lingual dental equipment, x-ray and compressor staff, citing their competence, flexibility, machines, and patient and dentist chairs, reassuring manner, commitment to allowing them to provide a full range of public health, autonomy, and pride services in collaboration with the Point in their work. “Dentists are astounded Reyes Health Clinic. Community out- at their skill level and try to steal them reach is ongoing, and one highlight is away,” she says proudly. ■ The clinic, the annual winter “Festival of Smiles.” with a nice big sign reading “Servisio It is usually held at Pickleweed Park in Dental Del Condado de Marin,” serves San Rafael, but is slated for Novato in nearly 50 patients a day, Monday 2005. If you know of someone in need, through Friday, providing complete be sure to send them to the happy Dental Aide Nancy Quintanilla and Nancy restorative treatment under the scope of smiling staff at our own county Dental Derham, D.D.S general practice. Dental emergencies Clinic, 415-446-3325. ■ Five Glasses a Day Keeps the Doctor Away By Pam Doerr — H&HS of Marin’s population is over age 65. men, although both If you knew drinking five glasses of ■ With that in mind, what happens as men and women suffer water daily could reduce your chance we age, and what can we do to make from “equal opportunity of a heart attack, would you drink that it a positive and more healthful experi- diseases,” such as diabetes, much? What if you knew it would ence? Things such as loss of some cancer, and heart ailments. ■ One of every reduce your chances by a staggering height, changing sleep patterns, and the three women will die from heart disease. The 41%? ■ Scores of people packed a thinning of our hair may be unavoid- number of women with heart problems is San Rafael conference room on May 13 able. However, muscle function can be greater than the number of all women with to get this and many other tips, and a maintained with exercise—any time is breast, ovarian, and uterine cancers, and little inspiration, about healthful aging. the right time to start. Here is some food stroke combined. In Marin County, death due The presentation, “How Do We Age for thought… we can continue to gener- to heart disease in women is eight to ten times & Do Women Do It Better?” was a ate brand new brain cells through stim- higher than death from breast cancer, with first-time collaboration, initiated by ulating and thought-provoking activities. more women dying of heart disease than the Commission on Aging, and co- We can even control the way our skin men. ■ The statistics may be alarming, but sponsored by the Marin Women’s ages — 90% of skin aging is from sun the opportunities for prevention are encour- Commission, and both Marin General damage and not from added years at aging. As county employees know, walking and Novato Community hospitals. The all! Personality and the nervous system 10,000 steps a day is good for you. What you conference featured an introduction by do not change, but vocabulary grows, may not know is that 10,000 steps a day can Larry Meredith, Director of Health & and wisdom increases with life experi- reduce the risk for cognitive decline by 30%. It Human Services, and discussions led ence. People in their 50’s and 60’s also makes you want to put your pedometer on, by U.C. Davis geriatrician Michael reportedly enjoy greater life satisfaction doesn’t it? ■ As grandma said, eating right, McCloud, M.D., and Marin cardiologist than younger folk do. ■ Women and exercising, getting adequate sleep, and mini- Mark Wexman, M.D. ■ Marin has the men face varying health and aging mizing stress are good for you, and could fastest-growing population of persons issues and challenges. Women continue give you additional years to gain wisdom over 60 years old in the state, and 18% to have a longer life expectancy than and grow your vocabulary. Happy aging! ■ 8 Employee Team of the Quarter — IST Help Desk By Jennifer Walter — Treas/Tax Photo by Janet Lirette The IST Help Desk has been selected as the Team of the Quarter. Anyone at the Civic Center with a computer has probably had the opportunity to meet one or more of the The IST Help Desk members of this valuable team, which includes Steve Morse, staff handles Steve Mackewicz, Shanea Thompson, Peter Johnson, Steve approximately Marthinsen, Kathy Kimball, Senti Kironde, intern Yolanda Turner, and supervisor Alan Kristal. ■ Alan says that the 2,000 incoming IST Help Desk staff is chosen for being responsible, having requests per month. initiative, and possessing customer service skills. Their aim is to “change the public’s perception of bureaucracy to one of L to R: Yolanda Turner, intern, Steve Mackewicz, Senti Kironde, Peter competency and friendliness by supplying the tools which Johnson, Steve Marthinsen, Alan Kristal, Kathy Kimball, and Steve allow the rest of the county to meet its strategic plan goals of Morse. Not pictured, Shanea Thompson. providing excellent customer service.” ■ The IST Help Desk staff handles approximately 2,000 incoming requests per vice, the team initiated system alert messages, and convenes month, and acts as a single point of contact for requesting a Tech Support group which meets to share information IST services, including telephone and remote access requests, countywide. ■ Congratulations to the IST Help Desk staff software requests, and training. To improve quality of ser- for a job well done! ■ to a practitioner for up to five sessions Help, I Need Somebody...or EAP per “incident.” ■ Our EAP offers By Ian Roth — CDA assistance in work-related and non- work-related legal, pre-retirement, “Please, not another day of sitting in choose the web option, follow child care, elder care, taxpayer and that parking lot we call 101…am I ever “Member Services” and register as financial consulting, classes in orga- going to get time to organize my a new member. (Our “Access” or nizing life’s affairs, and a host of home office…was I supposed to pick “Company Code” is marin —all low- other issues and circumstances. ■ up the kids this afternoon, or was ercase.) There also are articles and Whether it is for you or your family she…oh yeah, I’ve got to call the other helpful information on the site. member, the Employee Assistance retirement home before noon —Dad’s In either case, you’ll go through an Program can help you keep your fired his nurse for the fifth time this intake process and may be referred balance on the tightrope of life. ■ week, poor lady…I’ll bet I have to deal with my co-worker loudly taking care of his social calendar in the next Photo by Janice Hughes cubicle, again…oh, and my boss….” ■ Sound familiar? ■ This is your Public Service Announcement for the Employee Assistance Program (EAP), a benefit for county employees that helps with a full range of issues that affect our day-to-day mental well- being. The county has contracted with Managed Health Network (MHN) to offer a variety of services and counsel- ing; the EAP is free for you and your family. This completely confidential service begins either with a visit to The new and improved Dispatch Center recently became operational, much to the relief of www.mhn.com or a phone call to the Sheriff’s dispatch staff. The center, which moved from the first to the second floor of the 800-227-1060. If you phone, select Civic Center, is equipped with all-new, state-of-the-art equipment, and with the additional “Member Services” for assistance with space, can house up to 10 dispatchers. The office, which is staffed 24/7, dispatches for 10 personal issues, or choose “Manager fire departments, the Sheriff’s Office, DPW, and the Ross, Belvedere, Tiburon, Sausalito, Services” to discuss an employment and Mill Valley police departments. In 2003 the center handled 233,389 calls for service, an average of 639 calls a day. situation or critical incident. If you 9 E M P L O Y E E S O F T H E M O N T H APRIL MAY JUNE CHRISTOPHE MENEAU DOUG DION JIM ZORTMAN Photos by Janice Hughes Christophe Meneau joined the Doug Dion has been with the County The employee who has the most fun Information Services and Technology of Marin since 1995 as a Shipping/ while getting the job done appears to Department to support Health and Receiving Clerk in the Public Works be Jim Zortman (DPW). His rendition Human Services (H&HS) in the building Department. Doug’s work in the mail of “If you’re happy and you know it, of a Client Index to bring together all room is essential to every department in clap your hands!” lifts everyone’s the clients from all the programs into a the building. He works quietly and effi- spirits and brings surprised laughter single database. Finding all the client ciently to keep delivery services for the to those not familiar with his trade- data in more than 15 H&HS databases Civic Center offices operating smoothly. mark jingle. ■ Jim is responsible for and deciphering the content was a Along with his many other tasks, Doug maintaining the Civic Center and daunting task. Christophe never “makes the rounds” throughout the other county buildings and facilities. became discouraged and never gave building, picking up outgoing mail and Under his leadership, innovative up. The Client Index that he and his delivering incoming packages to the energy conservation projects have team delivered provides H&HS with a many departments. Doug covers all been implemented. Jim is legendary wealth of statistical information—in a aspects of this operation, from maintain- for his accessibility, his immediate single location —on the clients they ing postage machines to organizing responsiveness to problems, and his serve and the programs they deliver. UPS pickups. He works closely with “can do” attitude. He also is the ulti- ■ Christophe sees his assignment with departments to arrange deliveries on a mate team builder. ■ During winter H&HS as a way of helping those in the schedule they can manage. ■ Doug is storms, even those at night and on community with special needs through always pleasant and courteous. Without weekends, Jim can be found tending technology. His strength is his genuine fail, he is willing to do that little bit extra one of the flood control pumps. When concern with providing his customers without being asked. ■ With people the gift shop opened, he stayed after- with the best service he can. He is like Doug taking care of these important hours to get it ready by the deadline. enthusiastic and dedicated to finding responsibilities day in and day out, Jim’s sense of service and pride in his solutions, for he truly believes that efficiently and without fuss, the county work make him a true role model for “technology exists to enhance service, is able to provide excellent service to his Maintenance and Custodial crews not to create extra barriers.” ■ county employees and to the public. ■ and for all county employees. ■ By Marilyn Filbrun — IST By Margaret Bohan — DPW By Margaret Bohan — DPW Photo by Janice Hughes In May, Marin Conservation Corps (MCC) removed old trees and plants from the median strips around the Civic Center for a grant-funded tree removal project of Parks and Open Space. The corps mem- bers installed new sprinklers and shrubs. New trees will be planted in the fall. Kudos to the POS&CS employees who helped make it happen: Steve Petterle did the landscape design; Dave Hattem supervised the crew; and Ed Hulme worked with MCC to obtain the grant that saved the county 90% of the project’s cost. 10 Roving Reporter Photo by Gareth J. Nicholas By Connie Siebler —Assessor’s Office “In honor of Relaxation Day (August 15), what’s your most relaxing vacation?” Bin Hsu Photos by Connie Siebler (Probation): “I went to Asilomar State Park. Julia Morgan, a woman architect, designed the build- ings. I sat on the Cathy Selmi and Cathy Boffi in IST’s Novato Training Room sand dunes and watched the sunset. It was very peaceful, very calming.” IST Inside Out Brenda Grayson By Cathy Selmi — IST (IST): “Some friends and I went to San Good citizenship involves sharing quality training offered with a public Francisco. We had resources! ■ The county’s Novato sector slant, and the county benefits by high tea at the The county’s 16-seat computer training facility realizing a revenue boost from charg- Huntington Hotel. Novato 16-seat opened its doors in May to employees ing a nominal fee for class attendance. Then went to of local Marin governments, such as Sign-ups have been great; in May Fisherman’s Wharf, computer training and had the world’s most fabulous clam the City of Sausalito and the Town of alone, there were over 35 people from facility opened its Tiburon, and local public agencies these outside agencies attending train- chowder. We took photos where you including the Golden Gate Bridge ing sessions. ■ One outside attendee put your head on someone else’s body. doors in May. We went shopping. We only allowed Highway and Transportation District. commented, “The equipment and ourselves to buy a handkerchief. We All classes offered by the IST training instructor were first-rate.” ■ To find spent the night at an older hotel near group continue to be available to all out what classes are coming up, click the wharf, done in a sort of Venetian county employees. ■ The outside on the Computer Newsletters link on style. It was nice. agencies benefit from having a place the MINE home page. ■ Reuel Brady to send their employees to receive (DPW): “Most of my vacations are more hyper than relaxing. But, once Energy… I went camping with a group of Continued from page 1 guys to Twentynine One intern helped with the County in their desire to learn. An internship Palms. We just sat around and played Employee Housing Options Report by helps them make decisions about who games and had fun.” drafting, distributing, and tabulating the they want to be.” ■ Barbara says that Trisa Reg Dixon Photo by Janice Hughes survey, producing a quality document. she and her fellow staff find working For more information (H&HS): “Because Another intern assisted with grant appli- with interns energizing, and they receive I’m a single parent on developing intern- cations that resulted in $750,000 of a renewed sense of excitement about with two young ship opportunities in housing money. Recently, Barbara has their own work by sharing their exper- boys, the most been working with interns Ariel Birtley tise with others new to the field. ■ relaxing vacation your department, and Andy Feng, from San Francisco “Internships are also effective for work- for me is a peace- contact Joy Fossett at State, and Ryan Kim and Emi Louie- force planning,” said Volunteer and ful, quiet time on a 499-6028. Nishikawa, both of U.C. Berkeley, to Employee Programs Manager Joan beach, reading a book, by myself.” develop a website as a resource for Brown (HR). “They give us access to nonprofit developers and people the workforce of tomorrow, allowing Haiku (including county employees) looking us the opportunity to bring up a new for affordable housing to rent or buy. generation of qualified, smart, and now By Bob Beaumont—DPW ■ “Interns are like sponges—they want experienced employees.” ■ For more Searching for context to absorb as much information as they information on developing internship Longing for inspiration can,” says Barbara. “They are also opportunities in your department, con- Lost in haiku hell. incredibly curious, eager, and energetic tact Joy Fossett at 499-6028. ■ 11 Health Steals as the sponsor of the Entertainment Photo by Kelley Litz Pavilion. Taking sponsorship away from Beer Limelight a beer company represents a profound shift, from a public health point of view. By Larry Meredith — H&HS ■ The six partners behind this quiet revolution —Bay Area Community L to R: Supervisor Susan Adams, Kaiser Permanente Medical Group The Marin County Fair this year offered Resources, Healthy Marin Partnership, Advisor Pat Kendall, H&HS Director Larry Meredith install pavilion banner. everything a fair should —corn dogs Marin Community Foundation, Marin and cotton candy, Ferris wheels and County Department of Health and Human Play Fair Marin believes that this pro- midway games, fireworks and rock and Services, Marin Institute, and the Youth health, pro-fun “branding” reflects true roll. But there was one major change: Leadership Institute—are all committed to Marin values and will inspire other “Play Fair Marin,” a six-agency coali- promoting the health, welfare, and safety communities to adopt an alternative to tion, replaced Miller Brewing Company of all Marin residents and visitors. ■ alcohol sponsorship at local events. ■ Emergency… Should other communication systems Photo by Don Morosi fail, ham radios could save the day. ■ Continued from page 1 Earthquake risks are many, including year-round to fulfill the Office of fire, flooding, and hazardous chemical Emergency Services’ (OES) mission: “to releases. Mitigation actions taken to protect life, property, and the environ- reduce risk before disasters happen ment by developing, coordinating, will save lives and property. Ursula and supporting programs that prepare Hanks currently is working with local for, respond to, mitigate against, and jurisdictions and special districts to recover from disasters and emergen- coordinate the development of local Planning & Intelligence Section at work at the recent bio- cies.” The staff includes Steve Hancock, hazard mitigation planning required by terrorism exercise. L to R: John Neville, Megan Basinger, Emergency Services Coordinator, Bruce the Federal Emergency Management Linda Alves, Michael Rakitnichan, and Larisa Roznowski Stahley and Ursula Hanks, Assistant Agency (FEMA). ■ Supervisor Cynthia (foreground). Emergency Services Coordinators, Murray, director of emergency services and Eva DeNegri, Support Services for the county, is proud of the great directed the “Mayhem Marin” exercise Specialist. Eva coordinates a beehive successes and improvements to the which evaluated systems, staff, and of activities on any given day. Don county’s emergency preparedness that facilities, and built significant confidence Morosi and Ralph Lunan, volunteer OES has helped to foster since the that we will survive the next major earth- disaster services workers, are valued Loma Prieta earthquake in 1989. ■ In quake. In June, Steve Hancock directed team members committed to getting addition to earthquakes, fires, floods, a successful, first-time, multi-county, special projects done. Working at OES slides, and tsunamis, threats of terror- bio-terrorism exercise, focusing on the part-time, Sang Sayavong supports ism provide new challenges. The OES public health system’s response to a computer systems and functions, key staff deals with many predictions of bio-terrorism incident. ■ The Marin elements for intelligence gathering. ■ doom indeed, but as Chris Godley Emergency Staff Development Program During non-disaster times, the 4,400 reminds us, the bright side is that more is the largest EOC staff-training program square-foot EOC is used as a training is being done now than ever before to in California. OES staff also trains all facility. As one of the largest EOCs in prevent loss of life and property. Chris’s new county employees on the SEMS and the Bay Area, it has state-of-the art management of the Federal Homeland building evacuation procedures, as well resources to respond to disasters. Security and Governor’s offices’ grant- as personal and family preparedness. One of the six main rooms at the EOC funding programs is an enormous ■ If you wish to know more about features a bank of computer screens undertaking. Heightened security needs emergency services and disaster plan- displaying simultaneous live satellite for the county and agencies include ning, please call us at 499-6584. ■ information on weather, road, and special equipment, training, and plan- storm conditions, as well as the status ning. ■ OES staff works with local Photo by Don Morosi of dispatched fire and police assets. jurisdictions, special districts, and The Telephone Emergency Notification community-based organizations to System (TERS) server at OES uses high- prepare a positive answer to the formi- speed technology to provide important, dable question posed by any potential potentially lifesaving instructions to disaster, “Are we ready?” Routine selected groups in times of crisis. countywide exercises provide opportu- Another room is dedicated to emer- nities for jurisdictions and districts gency communications performed to engage in realistic emergency Mark Riesenfeld, EOC Director, (second from the right) by volunteer ham radio operators. responses. This April, Bruce Stahley gives staff a status briefing midway through the exercise. Seasonal Firefighters Each spring, the Marin County Fire Department prepares for fire season. This includes recruiting and training extra-hire Seasonal Firefighters to fill out staffing requirements. This year, 47 were hired. Applicants must pass a grueling physical fitness test, including carrying a 50-pound hose-pack three miles in a maximum of 45 minutes. The Seasonal Firefighters are an asset to the protection that the fire department provides not just to the county, but throughout the state as well. These people put their all into work they love, only to have to say good-bye in the fall. The Marin County Fire Department is grateful to them for their contributions. WELCOME Name Murat Ozgur & FA R E W E L L ! Welcome to new employees, listed in order of hire date from February 29 to May 22, 2004 Title & Department Deputy DA I, DA Eric Olson Deputy Probation Officer II, Probation Photo by Tim Walsh Gayle Mahoney Accounting Assistant, Library Vincent Hawkins Environmental Health Spec. I, CDA Laury Diaz Sr. Clerk/Typist-Bilingual, H&HS Lorena Rivera Del Carpio Sr. Clerk/Typist-Bilingual, H&HS Michael Kirby Deputy Sheriff, Sheriff Erin Giese Deputy Sheriff Trainee, Sheriff Jason Swift Deputy Sheriff Trainee, Sheriff Sven Ostling Eligibility Worker I, H&HS John Oakes Eligibility Worker I, H&HS Robert Funk Eligibility Worker I, H&HS Steven Soderman Reprographic Technician, DPW Donald Allee Word Processing Operator, CDA Melissa Davis Deputy Probation Officer II, Probation Darrell Galli Fire Fighter/Paramedic I, Fire Carol Savio Public Health Nurse-Bilingual, H&HS Aaron Jarvis Fire Fighter/Paramedic I, Fire L to R: Seasonal firefighters Jesse Rudnick, Chad Fedrick, Lorne Michael Johnson Deputy Sheriff Trainee, Sheriff Ahlers, and Graham Groneman Linda Katz-Krieger Nutritionist-Bilingual, H&HS Gina Fahey Group Counselor I, Probation Josh Lowery Group Counselor I, Probation For the past year, Linda Patricia Szerlip Mental Health RN, H&HS Photo by Colleen Weems Margaret Fisher Dental Hygienist, H&HS Witong (DA) has risen at Catherine Rice Administrative Aide, BOS 5:00 a.m. every Monday to Patricia Geib Sheriff’s Services Assistant, Sheriff gather flowers to help Gerald Priddle Sr. Secretary, H&HS brighten some lucky Civic Virginia Beauchamp Landscape Services Worker II, POS&CS Center work spaces such as Vickie Day Sr. Clerk/Typist, Farm Advisor the D.A’s Office, Sheriff’s Office and the cafeteria. Joe Farewell to Retirees! Spaeth (PD) has been known Clifford Phillips Sr. Road Maintenance Worker, DPW to contribute hydrangeas, Thomas Casebeer Deputy Probation Officer IV, Probation while Lori Frugoli (DA) often Janet Heckscher Sr. Word Processing Operator, Probation brings roses. If there are extra Frank Cox Chief Deputy Public Defender, Public Defender flowers throughout the week, Susan McCarron Court Administrative Services Officer, Courts Linda delivers them to local David McCarron Chief of Administrative Services, DPW police agencies. Ed Simpton Deputy Sheriff, Sheriff Karen Simpton Courtroom Clerk, Courts Elena Gulbransen Deputy Sheriff, Sheriff Linda Todahl Legal Process Supervisor, PD Robert Burbank Heavy Equipment Mechanic, DPW Rick Carlsen Asst. Director of Public Works, DPW In Memoriam Lesbia Oettel Ann Early Child Welfare Worker II – Bil., H&HS Child Welfare Worker II, H&HS Johannes Roetert Custodian, DPW Catherine Silveri Legal Process Supervisor, DA Bruce McCarthy, 52, died of cancer at home on May 10. Norleen Kocen Legal Process Supervisor, Sheriff Born in Berkeley and raised in Marin, Bruce graduated Ritchie Ginnodo Sheriff’s Lieutenant, Sheriff from Redwood High, and later UC Davis. He worked James Ostrowski Telephone Maintenance Tech., IST alongside CDA’s Environmental Health Services staff and Robert Damazio Heavy Equipment Mechanic, DPW Roger Lion Eligibility Worker II, H&HS public clients for the past 14 years. Bruce loved time with Sandra Blauvelt Administrative Aide, BOS his family, golfing, hiking, and making stained glass. He was dedicated to his deep religious convictions. He leaves behind his wife Laurel, son T.J., daughter Hilary, parents Ted and Cay, and brothers Sandie and Ed. His tireless passion for environmental health, coupled with his sharp intellect, humor, and strong moral sense will be sorely missed.
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