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Subject: ClubHouse Manager opportunity
GSI Executive Search Position Profile April 8, 2011
Westmoreland Club, Wilkes-Barre, Pennsylvania
Position Reports to: Robert Williams, CCM, CEC; General Manager/COO
Founded in 1873, the Westmoreland Club provides its 1,500 members, their families and guests with
excellence in services and facilities. Club members are comprised of the northeastern Pennsylvania’s
business, government, arts, education, and social leaders. The club is located in a landmark Georgian
mansion in the heart of downtown Wilkes-Barre. The three-story, 18,000 square foot club building features
finely appointed furnishings and elegant dining rooms for both intimate and grand occasions. This Platinum
Club of America is renowned for its world class cuisine, impeccable service, personal attention, and
exceptional facilities. As a private city/dining club, Westmoreland includes both formal and casual dining
rooms, casual bar/grill, eleven private dining rooms, and a ballroom that can accommodate up to 300 for
large events. The outdoor patio and lawn are also used for weddings and large events during the warmer
months. Annual gross revenues are $3.1 million with food and beverage revenues of $2 million, evenly split
between a la carte and member events/banquets. The Westmoreland Club also has relationships with 90
affiliate clubs across the country.
The Clubhouse Manager will be a visible and accessible leader for the staff and members alike. He or she
will be responsible for all “Front of the House” Food and Beverage operations and will “set the pace” as an
example to all employees. A friendly, outgoing personality is a must as well as a strong working knowledge
of food and beverage service, staff training and development, and all requisite financial management skills.
The goal of the staff is to provide members with excellent service on a consistent basis; taking care to
ensure member recognition in order to promote maximum usage of the club’s facilities. The mandate of
Clubhouse Manager will be to realize operational excellence as the norm every day.
All referrals and recommendations are welcome!
GSI Executive Search, Inc.