Thank you for your enquiry about the post of Key Worker, Hull Women’s Centre.
Please find enclosed the role profile and an application form.
The closing date is close of business 22nd July 2011. We will write to you shortly after the
closing date to inform you of the outcome of your application.
Preferably please email your application to:
and ensure that you include the reference number for this vacancy – TWH07.
Or you can post the form to Emma Gatenby, Foundation, Tennant Hall, Blenheim Grove,
Leeds, LS2 9ET again including the reference number.
Please note this post exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act
1975 and therefore open to female applicants only. The successful applicant will be subject
to an enhanced CRB check.
Title Key Worker
Grade Scale points 22 – 28 (£19,622 - £23,708)
Leave 30 days (plus public holidays)
Report to Centre Manager
Previously a government demonstration project, the Together Women Project (TWP) is now an independent
charity with centres in Hull, Bradford, Sheffield & South Yorkshire, Leeds and New Hall prison. TWP provides
intensive support to female offenders and women at risk of offending. The ultimate aim is to help vulnerable
women turn their lives around and address issues which are linked to offending or which place a woman at
This role is part of an exciting service in Hull. Together Women are working in Partnership with Humberside
Probation Trust to manage female offenders in the city, and have established this service to provide support
to female offenders and women at risk of offending, and to build on existing services for women in the city.
Our Key Workers engage with and provide intensive support to clients; offering one-to-one and group work
support, guidance, information and signposting, and therefore contributing to a reduction in offending. The aim
being to raise aspirations, build confidence and self esteem, as well as providing access routes into
participation, education, training and employment, housing, personal development amongst others.
Our core working hours are Monday to Friday 9am to 5pm; however we offer flexibility around working
patterns. On occasion there may be possible evening and weekend work. This post is funded until March 2012.
Responsible for a caseload of clients to whom you will provide high quality client support via the following:
o Receiving and processing referrals in line with current practice guidelines.
o Identifying and assessing individuals’ support needs including risk assessment and informed by relevant
o Building effective relationships with women; to encourage them to identify and respond to their needs,
interests and personal development; and to provide guidance and support to enable them to deal with a
wide range of issues affecting their lives.
o Delivering programmes of one to one and group activities that offer women a variety of experiences
including the opportunity to develop their interpersonal skills and increase their confidence and self esteem.
o Providing support to women, including help with budgeting, working on independent living skills and
developing/reviewing individual support plans.
o Delivering advice, guidance and training on a one to one and group basis on employability skills to assist
women in preparing themselves for employment, and in the development of job seeking and application
o Encouraging feedback from women using the service in order to promote quality assurance.
o Signposting women to other services which cannot be provided in house and to support women in
accessing those services.
Ensure all necessary records are properly maintained in line with policies on client files, finance, and
Contribute to measuring and monitoring systems as required.
Develop and maintain strong relationships with partners and stakeholders including: Local Authorities,
Registered Social landlords, Jobcentre plus, DWP, Drug agencies, Health agencies, education and training
providers, and other voluntary sector providers to maximise services to individuals.
Network with relevant individuals, agencies and community resources.
Manage and update own skills base to ensure quality service delivery and personal development in role.
Essential Requirements Desirable Requirements
Experience of the delivery of services for women Relevant NVQ or equivalent at Level
Knowledge and understanding of the issues faced by women 3 or 4
offenders and those at risk of offending. Experience & competence in report
Experience of working with people in a support role writing
Experience of working with offenders An understanding of the particular
Knowledge and understanding of the range of issues faced by problems faced by women offenders
women offenders and those at risk of offending with dependants
Experience of case management and recording Experience of outreach work
Experience of building positive partnerships with other agencies Knowledge of child protection issues
Strong IT skills (PC literate and competent in using MS Office) Experience of running training
sessions and workshops
GCSE (or equivalent) in Maths & English - Grade C or above
Satisfactory Criminal Records Bureau Check
Qualities we are looking for in candidates – Our Competency Framework
Client focus Service Provision
Commitment and enthusiasm for working with our client group
Empathy with client group
Manages caseload and delivers support as per the requirements of the service contract and
the internal quality audit framework requirements
Recording & monitoring
Maintain case files and administrative/monitoring systems effectively
Interpersonal Working with others:
Skills Builds and maintains effective working relationships, with clients and stakeholders; within the
organisation and external to it
Manage and ensure that clear professional and emotional boundaries are established
Demonstrates a keen understanding of the ability to adapt one’s approach when working with
different groups (e.g. clients, partner agencies, stakeholders and colleagues)
Presents spoken and written information clearly and appropriately and to a high standard
Builds trust and demonstrates respect for others, showing an awareness of the impact on own
behaviour on others
Treats everyone fairly and consistently
Personal Risk management
effectiveness Works in line with policy and procedure
Applies and promotes risk management
Aware of the need for confidentiality in dealing with information; of when confidentiality should
be preserved and of the circumstances when it is right to reveal confidential information and to
whom to is right to do so
Approach to work
Willing to learn and develop
Plans, organises and implements work, on own initiative with minimum direct supervision
Flexible and creative approach at work; able to adapt to the changing needs of the program
Ability to manage time, prioritise and meet deadlines
Organised approach, with keen admin skills and attention to detail
Makes clear decisions and deal positively with challenges
The post holder is expected to work within policies and procedures of Together Women and be committed to its
ethos and values. This includes promoting and demonstrating the principles of equal opportunity (including
encouraging diversity and tackling discrimination) and sensitivity to the environment.
Vacancy (Job Title): Keyworker Ref No: TWH07
(Please complete using a black pen/ink)
1) Personal Details
Name: Known as: Any previous names:
Home Telephone: Mobile:
Work Telephone: May we telephone you at work? Y/N
Do you hold a full valid driving licence? YES / NO
Do you have a vehicle available for work? YES / NO
2) Current or Last Employment
Name of present or last employer: Post Held:
Address: Salary: Notice Required:
Date you began employment: Date you left:
Reason for leaving/wanting to leave:
3) Education/Qualifications & training relevant to post
4) Employment History (for the past ten years or since full time education)
Employer and type of organisation Position held, main duties and reason for leaving
Please state any convictions you have had for criminal offences. Most of our posts are exempt from the Rehabilitation of
Offenders Act. If the post you are applying for is not exempt, this will be stated in the covering letter and you need only
declare unspent convictions. If none state “none”. If necessary attach a separate sheet giving details of dates, offences
and sentences, place in separate envelope marked Private and Confidential. All exempt post will be subject to criminal
record checks via the criminal records bureau. Having a criminal record will not necessarily bar you form working with
Please give the names and addresses, one of which should be your present or most recent employer.
State in what capacity you are known to each referee. Where you have been in post with your current
or last employer (if currently not working) for less than 12 months, we will automatically take up
references from your last two employers. Please provide their details.
May we contact them prior to interview? YES /
May we contact them prior to interview? YES / NO
7) Role Requirements – part 1
With reference to the role profile, please outline how your skills and experience enable you to meet the key
accountabilities for this role
7) Role Requirements – part 2
With reference to the role profile, please describe how you meet each of the essential requirements and comment on the
desirable items if you wish. Please also outline how you meet the competencies required. Use an additional sheet if
Are you related to or a partner of a Together Women customer, worker or Board member?
YES / NO
(If yes give brief details on a separate sheet)
To the best of my knowledge there is no reason in respect of my physical or mental health why I would not be able to carry
out fully the tasks described for this post. I confirm that the information I have given on this form is correct and complete
and that I understand misleading statements may be sufficient grounds for dismissal.
Signed: ______________________________________ Date: ________________
Please return the completed form to the address/ email stated in the covering letter by the date
This form will be detached from your application form upon receipt and the selection panel will not have access to the
information during the Short listing or interviews.
Together Women provides support for single people regardless of their background and therefore intends to ensure
equality of opportunity in our recruitment process. People seeking employment will not be refused on the grounds of
gender, ethnic origin, colour, sexuality, disability, religion, appearance or HIV status.
To ensure that this policy is effective, we monitor our Job Applicants according to the categories below. Completion
of this form is voluntary, but it does help us provide a better service if this information is given. Thank you.
THE INFORMATION YOU GIVE ON THIS FORM WILL BE CONFIDENTIAL TO TOGETHER WOMEN AND USED FOR
MONITORING PURPOSES ONLY.
Name: _____________________________________ Post applied for:
I define my gender as:
I define my ethnic origin as:
BRITISH WHITEANDBLACK CARIBBEAN
IRISH WHITE AND BLACK AFRICAN
OTHER (please give details) WHITE AND ASIAN
OTHER (please give details)
ASIAN AND ASIAN BRITISH BLACK
BANGLADESHI OTHER (please give details
OTHER (please give details)
CHINESE OR OTHER ETHNIC GROUPS
OTHER (Please give details)
I define my sexuality as:
Do you define yourself as having a disability?
If yes, please specify: ___________________________________________
20 - 30
31 - 40
41 - 50
Where did you see the advertisement? ____________________________
Guidance Notes on Completing this Application Form
If you would like this application form to be supplied in large print, Braille or disc format, please
telephone the person on the covering letter who will arrange this.
For any post in Together Women, the application form plays an essential part in choosing the right person for a job.
It is only the information contained in your application form that will decide whether or not you are shortlisted for an
The following will help you complete the form:
Think about the job you are applying for and exactly what it involves.
Read through the application form so that you know exactly what information is required.
Read through the Job Description, Person Specification and (where povided) the project profile so that you know
exactly what the job is and the skills and abilities you require to do the job.
Make a rough list of all your skills and experiences. Choose those you think are relevant to the job.
No assumption will be made about your skills and experience so it is essential that you tell us how you meet the
criteria - e.g. if you are a secretary tell us what is involved, do not assume the title "secretary" explains
Complete the Application Form legibly, ensuring you cover all the essential criteria from the Person
Specification. If you wish, add any evidence of how you meet the desirable criteria. If there is insufficient space,
you may like to photocopy page 3.
Check you have signed the declaration at the end of the application form.
Make sure you know the closing date and return the form in plenty of time.
Ensure that you have paid the correct postage. We will not be responsible for collecting any under paid
correspondence from the sorting office.
We will be happy to accept your own version of the form provided it covers all of the questions and is signed. CV’s
are not accepted.
What happens next?
Your completed application form will be used to decide whether or not you are selected for an interview. If you
are shortlisted, you will hear within 15 days of the closing date.
The interview panel is normally made up of 3 people who will ask pre-determined questions based on the person
specification. The questions are intended to allow you to expand on your application and to show the panel how
well you meet the requirements of the post. You will have the opportunity to ask questions about the job,
conditions of service or anything else about the orrganisation. The panel has to keep a record of their
assessment of each candidate so that the reasons for their decision are clear, consistent and justifiable.
If you feel you have been treated unfairly, please write to us and we will investigate.
We are trying very hard to ensure that every stage in our recruitment process is fair and properly thought out. We
have a duty to ensure that everyone is treated without discrimination. We hope that you have been treated fairly and
helpful even if you are not appointed. If you wish to discuss why you have been unsuccessful, please contact the
relevant manager who will be pleased to talk to you.
Enclosed with this form you will find our equal opportunities statement and overleaf, a voluntary monitoring form to
send in with your application form. This is not made available to the interview panel and is used to monitor whether
we are reaching all sections of the community and to check that our recruitment process operates fairly.